商务英语课程课件Unit1幻灯片课件.ppt

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1、商务英语课程课件Unit1We need to discuss some questions about what we are going to learn in this unit.Sure,thatll help us understand better about what we are asked to do.Everyone sees life through their job.To the doctor,the world is a hospital.To truck drivers,its a road system.Starting UpStarting Upa Scott

2、ish writer and artist Alasdair Gray 1.1.Listasmanyjobsasyoucanandthentellwhatisyourfavoritejobandwhy.Forexample:teacherlawyeraccountantathletebusinessman2.Whichofthefollowingwouldyoulikeornotlikeinajob?1)alotoftelephonework2)writinglotsofreports3)workingwiththesamepeople4)workingwithlotsofdifferentp

3、eople5)sharinganoffice6)usingEnglishatwork7)travelingalot8)workingflexiblehours9)casualdress10)uniforms11)workingonyourown12)workingonthecomputer2.Read the following tips for job interview.Tips for Job InterviewTips for Job Interview1)Learn about the company.1)Learn about the company.2)Have a specif

4、ic job or jobs in mind.2)Have a specific job or jobs in mind.3)Prepare answers to broad questions about yourself.3)Prepare answers to broad questions about yourself.4)Prepare questions of your own.4)Prepare questions of your own.5)Practice an interview with a friend or relative.5)Practice an intervi

5、ew with a friend or relative.6)Arrive before the scheduled time of your interview.6)Arrive before the scheduled time of your interview.7)Make a good first impression.7)Make a good first impression.8)Relax and answer each question concisely.8)Relax and answer each question concisely.9)Be positive and

6、 enthusiastic.9)Be positive and enthusiastic.10)Thank the interviewer for their time and shake hands firmly.10)Thank the interviewer for their time and shake hands firmly.3.Discuss the following questions:3.Discuss the following questions:1)Whichdoyouthinkarethefivemostimportantinterviewtips?Why?2)W

7、hichofthetipsdoyoudisagreewith?Why?3)Canyouaddmoretipsasadviceforjobinterview?4)Whenlookingforajob,whatfactorsdoyouconsiderimportant?Pleaselistanumberoffactorsinorderofimportance,andcompareitwithyourpartners.Trytostateyourreasons.5)Whenapplyingforajob,whatpreparationsdoyouthinkyoushouldmake?6)Discus

8、sinpairsorgroupswhatkindofcompanyyouwouldliketoworkinandgivereasons.Whenacompanyneedsto_oremploynewpeople,itmaydecideto_thejobor_intheappointmentssectionofanewspaper.Peoplewhoareinterestedcanthen_thejobbysendingina_orcoveringletter(UScoverletter)anda_(USrsum)containingdetailsoftheireducationandexper

9、ience.Acompanymayalsoask_tocompleteastandard_.Thecompanys_willthenselectthemostsuitableapplicationsandpreparea_ofcandidatesor_,whoareinvitedtoattendan_.4.KeyvocabularyCan you complete the passage with right words or phrases?recruitadvertisepositionapplyforcurriculumvitaeletterofapplicationcandidates

10、applicationformHumanResourceDepartmentshortlistapplicantsinterviewINTERVIEWPREPARATIONInformationyoushouldknowaboutthecompanypriortoyourinterview:OrganizationalstructureDivisions/departmentsthatinterestyouProducts/ServicesTrainingProgramsSizeofcompanyHowlonghavetheybeeninbusinessTypesofclientsGrowth

11、inthepastandfuturepotentialJobdescription&jobtitleNewproductsandservicestheyaredevelopingEmployeebenefitsGeographiclocationINTERVIEW PREPARATIONINTERVIEW PREPARATION Memorizethenameofthepersonwhowillinterviewyou.Nothingcouldbemoreembarrassingthanforgettingtheirnameorcallingthembythewrongname!Decidew

12、hatyouwillwear.Getagoodnightssleep.Arrive15minutesearly.Thisnotonlyshowsthatyouarepromptitalsogivesyouachancetogainyourcomposure.Befriendlytothereceptionist/secretary.theyoftenareaskedtheiropinion!DURING THE INTERVIEW DURING THE INTERVIEW Start it off like a winner.Be comfortable.Listen attentively.

13、Avoid nervous mannerisms.Speak clearly.Be positive and enthusiastic.Ask pertinent questions.When it is over,stand up,thank the interviewer for their time and shake hands firmly.Be sure to find out the next step.A FTER THE INTERVIEWA FTER THE INTERVIEW Thenextdaywritetheinterviewerabriefnotereiterati

14、ngyourinterestinthejob.Followup.Ifyouhaventheardfromtheinterviewerwithinthetimeframeindicatedatthecloseoftheinterview,callthemtorelayapolitereminderthatyourestillinterestedinthejob.Askwhentheyplantomakeahiringdecision.Ifyouarenthiredandcontinuetobeinterestedinthecompany,itpaystokeepintouchwiththeint

15、erviewer.Often,throughpersistence,youmaybeofferedapositionatalaterdate.ChinUp.Gearupforyournextinterview.Afterallthemoreinterviewsyoutacklethemorepolishedyoubecome.Youmaywanttocontacttheinterviewerwhorejected youandseeifyoucangetanypointersonwhattoimprovebeforeyournextinterview.THE INTERVIEWERS HIDD

16、EN AGENDATHE INTERVIEWERS HIDDEN AGENDA The following are some typical concerns interviewers have,which you need The following are some typical concerns interviewers have,which you need to address when answering questions.Be sensitive to these concerns,to address when answering questions.Be sensitiv

17、e to these concerns,answering all questions in the most positive way to build psychological answering all questions in the most positive way to build psychological leverage and position yourself for the offer.leverage and position yourself for the offer.Does the applicant have the ability to do the

18、job?Does the applicant have the ability to do the job?Can he or she manage people?Can he or she manage people?How does he or she relate to people?How does he or she relate to people?What kind of a person is this?A leader?What kind of a person is this?A leader?What strengths does he or she have that

19、we need?What strengths does he or she have that we need?Why has there been a number of job changes?Why has there been a number of job changes?In what areas is he or she weak?How will this affect performance?In what areas is he or she weak?How will this affect performance?What contribution has the ap

20、plicant made?What contribution has the applicant made?What are his or her ambitions?Are they realistic?What are his or her ambitions?Are they realistic?Does she or he have growth potential?Does she or he have growth potential?How will other interviewers react?How will other interviewers react?Should

21、 this person get an offer?Should this person get an offer?INTERVIEW DRESSINGINTERVIEW DRESSING DOSDOS Dress conservatively.Check out what management wears and dress similarly without overkill.Practice good grooming.Do have clean,neatly styled hair.Do have clean hands and trimmed nails.Do bring a cle

22、an notepad and pen that works.Do wear shoes you can walk easily in.INTERVIEW INTERVIEW DRESSING DRESSING Donts Dont wear torn,soiled,wrinkled clothing.Dont dress casual.Dont wear a lot of jewelry(Men should avoid earrings).Dont wear athletic shoes.Dont eat spicy,offensive smelling foods prior to the

23、 interview.Dont wear sexy clothing.Dont wear cutesy ties(i.e.a flashing Mickey Mouse tie).Dont chew gum or smoke.Dont wear a mini-skirt.Dont wear heavy make-up.In this part you will listen to a passage and a dialogue about job interviews.Try to finish the exercises while listening.Are you ready?Are

24、you ready?1)Whyisitsuggestedthatoneshouldconcentrateonwell-knowncompanieswhenlookingforajob?2)Whatarethethreewaystocontactthecompaniesyouareapplyingfor?3)Whydoyouusethesewaystocontactthecompanies?4)Whyisthejobinterviewcrucialforgettingagoodjob?5)Whatisthecompanyconcernedwithinajobinterview?1.1.1 Lis

25、ten to the passage and answer the following questions.Becausewell-knowncompaniesareusuallylargeand,therefore,frequentlyhirenewpeople.Thefirstwayistocallthemuponthetelephone.Anotherwayistowriteacoverletterandsendittothecompanywitharesume.Thethirdwayistogodirectlytothecompanywithoutfirstwritingorcalli

26、ng.Togetaninterview.Managersaretrainedtointerviewapplicantsinaspecialway.Theeducationandexperienceoftheintervieweeareimportant;yet,equallyimportanttoacompanyishowapersonfeelsaboutthecompany.Thepsychologyoftheapplicants.6)Whatarethethreestagesofthetypicalinterview?The first is the beginning stage,dur

27、ing which the manager tries to make the applicant feel comfortable and tells the applicant something about the company.In the second stage,the manager asks the interviewee questions about his education,his background,and his interest in the job.Finally,the manager will discuss salary and allow the a

28、pplicant to ask questions about the company.7)Whatshouldapersondoinaninterview?Try to relax,to be honest,and to be yourself.If you relax and act naturally,the interviewer will feel comfortable and will know that he can trust you.This will increase your chances of getting the job.1.1.2 Listen to the

29、dialogue and fill in the form below according to the information you hear.1.1.2 Listen to the dialogue and fill in the form below according to the information you hear.Positionapplied:Title:/Miss/MsAge:Firstname:Surname:Address:Tel:Education:Qualifications:Presentposition:Dateandtimeofthefirstinterv

30、iew:accountantMr.26WardJames44QueenStreet5638895M.A.inBusinessAdministrationacertificateinaccountingJustgraduatedfromLondonUniversity.3 oclocknextMondayafternoon1.JobinterviewsintheUnitedStatesSupplementary ListeningSupplementary Listening2.TheApprentice(Video)3.http:/ linkhttp:/ this part you are g

31、oing to read two dialoguesin pairs and then you will be asked to answer some questions about what you have read.Please read louder!1.2.1DialogueMr Tony Johnson,the manager of the export department,is interviewing Ms Linda White who is applying for the post of secretary.1 1）What does Ms White do at t

32、he moment?What does Ms White do at the moment?She is a secretary.She is a secretary.2 2）Why does she want to change the present company?Why does she want to change the present company?She wants to get more interesting work thats why she is applying for this post.She wants to get more interesting wor

33、k thats why she is applying for this post.3 3）What did Ms White say about the qualities a secretary should have?What did Ms White say about the qualities a secretary should have?A secretary needs to be pretty hard-working and should be able to do a lot of things on her A secretary needs to be pretty

34、 hard-working and should be able to do a lot of things on her own initiative.own initiative.4 4）What did the report sent by Personnel Department say about Ms White?What did the report sent by Personnel Department say about Ms White?She did reasonably well in the shorthand and typing test,and very we

35、ll indeed in the She did reasonably well in the shorthand and typing test,and very well indeed in the intelligence test.intelligence test.5 5）What do you think of Ms Whites replies at the interview?What do you think of Ms Whites replies at the interview?（openopen）6 6）Do you think Ms White will get t

36、he job?Give your reasons.Do you think Ms White will get the job?Give your reasons.（openopen）1.1.2 Dialogue Miss Jones comes to see Mr Smith,the personnel manager,for the job interviewMiss Jones comes to see Mr Smith,the personnel manager,for the job interview.1 1）What is the applicants educational b

37、ackgroundWhat is the applicants educational background？She left school at 18.After working in an engineering firm for two years,she did a one-year full-time PA course.2 2）What does she do at present?What does she do at present?She is now working in Europe Marketing,assisting the sales director by ar

38、ranging visits,setting up meetings and presentations and dealing with correspondence.3 3）How did the applicant describe her foreign language ability?How did the applicant describe her foreign language ability?She was quite fluent in French and German but her foreign languages have got a bit rusty no

39、w.4)4)Why does the applicant want to leave the present company and join Anglo-European?Why does the applicant want to leave the present company and join Anglo-European?She feels that she would have more scope and opportunity in the new company and that the work will be more challenging for her.5 5）W

40、hy does the applicant want to work abroad in one of the overseas branches?Why does the applicant want to work abroad in one of the overseas branches?She likes to travel and use her foreign languages.6 6）Do you think the applicant is a right person for this company?Why or why not?Do you think the app

41、licant is a right person for this company?Why or why not?（open）Answer the following questions:1.Whydoyouneedtodosomeresearchbeforeaninterview?Researchingacompanyandthepositionmakesyoustandoutinaninterview.Itshowsthatyouarereallyinterestedinworkingthere.2.Whatsortofinformationdoyouneedaboutthecompany

42、youapplyfor?Youmayneedinformationsuchaskindsofproductsorservicesthecompanymakeorsell,thetypesofpeoplewhoworkthere,thetypicalhoursthispositionrequiresandsomeoftheday-to-daytasksthatthejobinvolves.3.Whatistheproperwayofdressingforajobinterview?Howyoushoulddressinajobinterviewdependsonthetypeofjobyouap

43、plyfor.Forexample,forajobinanoffice,itisusuallybesttowearadark-colored,conservativesuit(forbothmenandwomen).4.According to the passage,what is meant by good interview etiquette?Can you add more?Goodinterviewetiquettemeanssomeimportanttipslike“Beontimeforyourinterview”,“Beawareofyourbodylanguage”and“

44、Keeptheinterviewpositive”.5.Why is it necessary for a job candidate to prepare some questions?Becausepreparingsomequestionsaboutthebusiness,theposition,therequirements,theexpectationsofthepersonwhowillfillthepositionandsoonshowsyouaretrulyinterestedinthepositionandalsohelpsemployersknowthatyouhaveal

45、ltheinformationyouneedtomakeadecision,ifofferedthejob.6.What should you do after the interview?Youshouldsendtheinterviewerathank-younote,thankinghimorherfortakingtimetointerviewyou.Thisisnotonlyproperetiquetteandacommondisplayofappreciation,butitalsoallowsyoutoreaffirmoneortwokeypointsoftheinterview

46、.Italsoletstheinterviewerknowhowinterestedyouareinworkingforthecompany.In this part you are going to learn how to write employment-related letters curriculum vitae and letter of applicationWHATTOINCLUDEINCV There are several standard CV formats.The most popular format usually contains the following

47、components:Basic Personal Information Job Objective Education Work Experience Social Practice/Extracurricular Activities(necessary for graduates without work experience only)Activities/Honors/Special Skills Hobbies and Interests(optional)References GUIDELINES FOR WRITING YOUR CV OR RESUME Onetotwopa

48、ges.Useaneasytoreadfont,10-12-fontsize.UseafontsuchasTimesNewRomanorCourierHavealotofwhitespaceonyourresume,makeiteasytoread.Usesomegraphicsthatareeasytoread,suchasbold,capitalletters,underline,italics,orboxes,etc.Yourresumeshouldhavevisualimpact!Listaccomplishmentsandskills.Leadwithyourstrongeststa

49、tementofyourskillsandqualifications.Useaheavybond,qualitypaper.Correctalltypographical,grammaticalandspellingerrors.Beneat,organizedandprofessional.Usealaserprinter.Application Letter Effective application letters explain the reasons for your interest in the Effective application letters explain the

50、 reasons for your interest in the specific organization and identify your most relevant skills or specific organization and identify your most relevant skills or experiences.They should express a high level of interest and experiences.They should express a high level of interest and knowledge about