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1、马云的长篇英语演讲稿Thank you very much, director sir, Ladies and Gentlemen.Before my speech, I would like to show you a video which happened in Hangzhou about our Hangzhou SME summit, can I?Thank you!After 3 days, you know, in house meeting Internal and fly all the way here, and I did not feel quite well tod
2、ay. But when I see the entrepreneurs, when I came to the SMEs, I always feel excited. Because when I join the SME Conference, I see, from the eyes, the dreams, the passion, the hope. When I join the Fortune 500 Conference, among the CEOs, I see the numbers, I see the revenues, I see the KPIs, I see
3、the bloody competition. But among the SMEs, you see "I have a dream, I want to do something." And that happens all the time and that makes me excited all the time.And today I think last year every people say:"Woo, the economic is in trouble, and we are all dead, what we are going to d
4、o?" Today everybody seems to be happy, say the economy come back .Is it really that the economy comes back? I don't think so .The money is going to big companies, the money goes to infrastructure; the money goes back to the stock market. It seems nobody learns from that. How can the economy
5、 come back if the SMEs do not come back? How can the economic come back if the dreams are not back, the hopes not come back?I saw one thing that, few days, you know, 2 days ago I had a dinner with my Singapore friends and they said: Singapore government is encouraging to have more babies, Because, y
6、ou know , people are aging and not enough kids. I think SMEs, we, every economy, every nation, needs instant package to have more small medium size companies, to have more hopes, because every big company comes from the small business. If without hope, without this kind of instants to have more babi
7、es, we are going to die.Why I always feel excited? I have 8 babies. In the far past 15 years, I built up 8 companies, seven of them, very healthy; one of them, I sold it. And I keep the babies, when I look at my babies-Alibaba , Taobao, Alipay and you know ,the company we just have AliCloud, we just
8、 have a new baby 2 month ago . I always feel excited because you see the hope, you know this baby is going to change me, this baby is going to change the world can change the customers. And that’s the thing I always feel excited. If you want to be happy, have more babies. If you are the govern
9、ment, want your economy to be good, have more SMES. These are the dreams, these are the hope, these are the future. So this is all we want to say, but enough, we’ve been crying, say: please give us support. But all the SMES ask yourself one question. We are not crying babies. We believe we are
10、 tomorrow’s Google, we believe we are tomorrow’s eBay, YouTube; we believe we are tomorrow’s UPS. If we believe we are, we can be; if you don’t believe, you never be.We heard a lot of government say: (we give you) let me know what we can do. let me know what we can help SMES.
11、 we heard a lot of banks say: well, we’ve been, you know, give loans to a lot of SMES.I heard some bank said, well, one of the bank president said: we gave like, you know, 200 millions US$ to the SMES.I ask: what’s the size the loan you give?20 millions dollars. How can you say the 20 mi
12、llions? As the research I got, from Alibaba Group (Alibaba statistic), 87% of the SMES, what they need, the fund is below 60 thousand US$. But they gave the loan 20 millions to some big companies, they are not SMES, they are not the hopes.But, I think all the SMES say (that) nobody can help you. My
13、8 companies, I always say, nobody help us, only we can help ourselves. Don’t rely on the government, don’t rely on the bank, forget about that. Rely on your friends, rely on relatives, rely on your small dreams and always keep that thing in head. Because I’ve been trying very hard
14、to get loans from banks, always trouble. Within the past the years, I even did not borrow one cent from banks, my kids grew up, I don’t know why.And the banks always say because we don’t have enough information from the SMEs. Tell me, any fortune 500, any big bank, CEOs or presidents go
15、to the SMEs summit? No! They go to the CEOs summit. How could you get information if you do not go there to listen to them, talk to them, share experiences with them? To see what they need is only 50 thousand US$, instead of 20 million dollars. How can you get enough information? So, I think, well,
16、we discussed yesterday say, banks are banks. They always have to control the risk. Right! So government banks, let’s think about something new. New financial structure that can really help those millions of hopeful small companies that need only 50 thousand US $. What is the right structure, w
17、hat is the right organization to support them? That’s the thing we should think about.So the other thing I want to share with you here is always I believe that small is beautiful. And this financial crisis, it gave a lot of disaster; it’s a disaster to big companies. This world, in 21th
18、century, I think in last century, it’s bigger is better. You have big (you know) factory, big amount, everything is big is good. This century, in the 21st century, I always believe small is beautiful. Because it’s not how fast your machine is. It’s not how many equipment you have,
19、it is how quickly you can change yourself to meet the market.Because the information time, Internet and technology make a difference. So the world IT last century is designed for the manufacturers. This century IT is designed for making a help to the consumers. So I think this is a disaster for the
20、big company, century disasters for big companies. But it is a great opportunity for small businesses. For this financial crisis, we see a lot of big companies, we would never thought they would die, AIG, to me it’s like the empire, how could this happen. Right all the G, the big car company wh
21、ich we respect, we always want to be there. But today, they all died.And let’s look at all the SMES, we still feel painful, but we are happy in our heart because we are still surviving. And we heard so many stories about big companies giving trouble. And I see the society; the government pays
22、too much attention to these big trouble makers. They are the trouble makers and we gave them enough support, let them die; It’s the time for them to die because they make troubles. Every big company, they have different disaster, different problems, but all the SMES, have the same problems. Th
23、ey need understanding and support.This world is not fair, I know, so that’s why I want to encourage everyone all the SMES here, I’m the SME, I have 8 kids, I am still SME, I still believe I’m small. Because when I am small, I know l can be big and I hate to be big, unfortunately. W
24、hen I was a small company, only have 20 people, I felt so excited. Well, I can call every employee’s names and I know every time, everything I want to change, I can change within half a minute. Now, oh, terrible. When I was 20 years old, my friends said: you company is not big enough. If you a
25、re big, you are like a big boss. You are easy, right, you can control your time. No, my time is not controlled by myself; my time is controlled by all the meetings, sectary, KPI, shareholders, all the things. It’s much tougher than when you are small. So I always believe the first day love is
26、every beautiful. Believe the first day love, when you are small, at least you can have time to go out go to cinema with your wife and kids and enjoy wonderful view. But when you are big, you always go to the board meetings.And also I want to say that, I give you some, today I come here, people say J
27、ack, you do not prepare, why don’t you have PPT.I never prepare PPT, you know, I’m not good at technology. I was trained to be a high school teacher and the only thing I can know about computer, funny thing, I’m running one of the biggest e-commerce companies in China, maybe in the
28、 world, but I know nothing about computer, the only thing I can know about computer is to send and receive email and browse. That’s it. Because I always think technology is for the people, people are not working for the technology. But today I come here, as an entrepreneur. I am prepared every
29、 day. I’m not prepared for the PPT, because every time when I use the PPT, something wrong, I cannot use it.So I come here to tell my old experiences, I want to share with you as 8 kids’ father what I did when I have trouble. When I have trouble, I always remind me 3 things: focus on you
30、r customer, serve your employees, and learn from your competitors. These are the key issues that I learned.Focus on your customer, everybody toady talking about shareholder NO.1, I hate that. I think it’s always customer NO.1. It’s the customer give you the money. It’s the customer
31、 give you the innovations. It’s the customer that makes you happy. Year 1999 and year 20xx, when Internet bubble burst, we cannot get any money, we did not have revenue, we have nothing, but everyday what encouraged me go on was letters of thanks and emails from my customers, said Jack, Alibab
32、a, keep on. Because you helped us, someday we will help you. That’s the dream I had.So today, we believe shareholder NO.1 .you only think about making numbers. You only think about revenues, you only think about how can make you stock market go up. And I let you know, no shareholders can be tr
33、usted. I tell you the truth. Well, our share stock price, 2 years ago, we listed, 13.50 Hong Kong dollars. Before that list, a lot of shareholders came to say Jack: we are long-term shareholders, please give us more shares, we will keep it. When the financial crisis time came, the day when IPO, 13.5
34、0 Hong Kong dollars, we went up 40 dollars without doing anything good in 24 hours. And then financial crisis came, 40 dollars to 3 dollars without doing anything bad, they all gone. Most the shareholders, they are share traders. How can you trust on them? So rely on your customers because the custo
35、mers stay with you, customer grow up with you, customer give you the money, give you the hope, give you the support. So focus on customer.And secondly, rely and serve your employees, it’s you employee, your team that make the difference. It’s the employees that make all the dreams realiz
36、e. If we say we have so many problems in our big companies have a problem in getting the innovation, how to make thing happen, well, because they do not listen to the employees, they focus too much on the shareholders. And the shareholders, they give you this idea, that idea, when you really do thei
37、r idea, they are gone. They change all the time, but the employees stay with you.I remember the tough days, was so difficult year 20xx and 20xx. There was only one group of people that stay with me, that’s my colleagues. And people say Jack: you don’t have to pay me for 2 years, I will s
38、tay with the company because you respect us, because the customers love us. I tell you one funny thing, the only way you believe your employees are talents, they are talented people. If you don’t believe them, they will never be. My mistake I made when I was, in the year 20xx, we raised 500 th
39、ousand US$ and that 5 million dollars. When we have money, we started to make mistakes. I tried to hair as many talents as possible. Those talents are MBAs; those talents are vice presidents of multinational companies, because I believe if you have MBA, you must be good, right. But when I hired thes
40、e guys, oh, my god, it’s terrible. These guys came to tell you strategy. I only had 5 million dollars, I remember one of the vice president marketing said: Jack this is the budget for next year marketing. I said: what that, 12 million dollars is. I only have 5 million. He said: I never done an
41、y plan below 10 million. When something wrong, is always your fault, because you never know. So try to find the right people, not the best people or your employees. So if you try to hire great people in your own company which your company is not good enough at that time, just like put a Boone 747&rs
42、quo;s engine into a poor tractor, when that goes, your tractor never fly, into pieces. So my suggestion is that look at your employees, develop them, only when they are developed, your company will be developed.The day when we IPO, we created more than a thousand millionaires at least in the company
43、. All the guys in the sitting room, we had a chat. Said: ask me. Now tell me one thing, why you are so successful. Why we are so successful when we are 20s, become millionaires. What happened, are we very hard working people. I think there are much more hard working people outside. Do you think we a
44、re smart enough? Oh At least, I’m not smart, I took 3 years 3 times to go to the university. I failed all the times. I don’t think I’m smart, I don’t think you are smart.And that time in the year 20xx, it’s so difficult for Alibaba to hire people. If they are not very t
45、hat much disabled, we hired them, if they can walk, we hired them. Because nobody believed the Internet, nobody believed e-commerce would work in China, nobody believed that. You know, Internet can happen. But these guys, because they have no jobs, so let’s come here. They joined the company.
46、Those MBAs, Those people with great backgrounds, a lot of hunting company, they moved out, they started their own business, now, today they all failed. Those guys, nobody hunting them, those guys, never thought of having the dream to build their own company and stayed with the company. After 5 years
47、, we all succeed. Why? We keep our dreams, we believed it, no matter how big your dream is, make small tiny steps .I had and grow with them, grow up with the company.So, my mistake in year 20xx I told my 18 founders, I said: you guys can only be team manager, all the VPs I will hire from outside. No
48、w 10 years have passed, all the wonderful people I hired from outside, 100% gone. And those which I think, how could you be successful. These guys all become VPs and directors. They are all powerful. Because they believe they can. So I want to tell everybody here, we all small but care your employee
49、s. These are the people, they have the families, they have dreams, they come here not only for the job, they come here with the dream to get shared with you.And the third thing is learn from your competitors. Don’t hate the competitors. Big companies hate competitors, I love my competitors. Without competitors, we will never grow up that much fast. Year 20xx, when we started Taobao, it’s a C2C option model. EBay, my competitor, at that time
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