旅游专业英语课件(含习题答案)cha.ppt

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1、Chapter OneChapter OneEnglish at AirportEnglish at Airport大连理工大学电子音像出版社Contents Going Through Check-in Formalities Checking&Consigning Luggage On the Plane At the Immigration Office Going Through CSection 1Study Objectives 了解登机程序了解登机程序学会用英语向客人介绍登机事宜学会用英语向客人介绍登机事宜熟练掌握与本话题相关的专业英语词汇及常用句型表达熟练掌握与本话题相关的专业

2、英语词汇及常用句型表达学会填写出境登记卡学会填写出境登记卡学习英语中的见面礼节学习英语中的见面礼节Section 1 Part Two Situational Dialogue Part Three Writing-skill Part Four Exercises Part Five Social Etiquette Part One Background MPart One Background Material Question:How to prepare for the first day of an outbound tour?Tips for reference Onthefir

3、stdayofanoutboundtour,usuallythetourmanagerwillmeettourmembersatadesignateddepartureplace(指定出发地点)atthedeparturecityairport,fromwherethetourservicesbegin.Normallythecycleoftheserviceincludes:1.The tour manager meets tour members about one or two hours prior to the take-off time of the flight and gree

4、ts the group.2.Tour manager checks documents and helps with the check-in formalities and going through customs.SEC 2SEC 3SEC 4SEC 5SEC Part One Background Material3.On the flight,it is preferable that the tour manager moves around to help the tourists fill out the entry cards and check necessary doc

5、uments.4.When the first destination city is arrived,the tour manager gathers the group together,leading them to the luggage claim area to get their luggage off the carousels(行李传送带);and then go through health and document check and customs clearance together.The tour manager is usually the last perso

6、n in the group to come through customs,unless ground operator(地接社)meet-and-assist service is available inside the customs clearance area.SEC 2SEC 3SEC 4SEC 5SEC Part Two Situational DialogueDialogue OneA:Mrs.Lee,the tourist B:Mr.Liang,the tour managerA:Excuse me.I have never flown on an internationa

7、l flight.I want to make sure everything is all right.B:Dont worry.Ill help you with that.First,lets make sure you have your document ready.A:You mean passport and ticket?Yes,here they are.B:Right.And we are going through the check-in formalities in a few minutes.1A:Will it take long?SEC 2SEC 3SEC 4S

8、EC 5SEC Part Two Situational DialogueB:I dont think so.A:What should we do in the check-in counter?B:The airport clerk will check your passport and ticket and then they will weigh your baggage.How many bags do you want to check in?A:Just the carry-ons2.I hope they are not overweight.3B:They allow tw

9、enty kilos each.I dont think youve got a problem here.After the weighing,they will give you a baggage check and a boarding pass.But please make sure your passport and other travel documents are carried with you4;dont put them in your check-in baggage.SEC 2SEC 3SEC 4SEC 5SEC Part Two Situational Dial

10、ogueA:Thank you for reminder.What should I do next?B:You need to proceed through security check then.5A:It seems quite complicated.When will the flight board?6B:After one and half hour.A:How can I know it?B:It will be announced.And Ill call you then.A:Im afraid its a long wait.B:After the check-in,y

11、ou can rest in the terminal lounge near your boarding gate.SEC 2SEC 3SEC 4SEC 5SEC Part Two situational Dialogueannounce nauns v.发表，广播（电台节目），正式宣布Boardb:d v.登(飞机、车、船等)check-in tek.in n.办理登机或旅馆投宿手续complicated kmplikeitid a.复杂的,难懂的counter kaunt n.柜台document dkjumnt n.文件,公文formality f:mliti n.程序proceed

12、prsi:d v.着手进行,继续进行 baggage check 行李牌boarding gate 登机门boarding pass 登机牌check-in baggage 托运行李terminal lounge侯机厅SEC 2SEC 3SEC 4SEC 5SEC 1VPart Two Situational DialogueA:a counter server B:Mr.Smith A:Good morning,sir.May I help you?B:Yes.Id like to check in1,please.A:May I see your ticket?B:Yes,its here

13、.A:And your passport,please?B:Here you are.A:Which seat do you prefer,a window seat or an aisle seat?2Dialogue TwoSEC 2SEC 3SEC 4SEC 5SEC Part Two Situational DialogueB:A window seat,please.A:Please put your suitcase on the scale.B:Whats the weight limit?3A:Fifty pounds.B:I hope its not overweight?A

14、:No.it isnt.B:May I carry the satchel?A:Sure,but please attach this claim tag.4SEC 2SEC 3SEC 4SEC 5SEC Part Two Situational DialogueB:Ok.A:Here is your luggage check and your boarding pass.You will have to show the pass on your way to board the plane.5B:Which gate?A:Gate Ten.Please go and have a sea

15、t in the waiting hall.B:Thank you.A:Have a pleasant flight.SEC 2SEC 3SEC 4SEC 5SEC Part Two Situational DialogueAisle ail n.(席位间的)通道Attach tt v.附上,系上,贴上 satchel stl n.(皮或帆布的)书包scale skeil n.称suitcase sju:tkeis n.手提箱claim tag 行李票waiting hall 侯机厅SEC 2SEC 3SEC 4SEC 5SEC 1VPart Two Situational Dialogue1

16、.I think we should start earlier.It may take some time on the way.There are always many traffic jams in this city.我想我们还是早点动身。路上可能要多用些时间，这个城市总是有许多交通堵塞。2.Youll have to be at the airport something like an hour before the plane takes off so as to have some time to go through the check-in formalities and

17、 other things.你要在飞机起飞前大约1小时到达机场，这样就可以有时间办理登机手续和其它事情。Useful ExpressionsFor a tour guideSEC 2SEC 3SEC 4SEC 5SEC Part Two Situational Dialogue3.Youd better have your passport ready.你最好把护照准备好。4.Do you have any seat preferences?你对座位有什么偏好吗？5.Which seat do you prefer,a window seat or an aisle seat?你喜欢什么样的座

18、位，是靠窗的，还是靠通道的？6.I wish you a pleasant journey/flight.祝你旅途/飞行愉快。7.What is your seat number?你的座位是几号呢？Useful ExpressionsSEC 2SEC 3SEC 4SEC 5SEC Part Two Situational Dialogue8.Do you need any pills/medicine for airsickness?你需不需要晕机药？9.Your two baggage claim stubs are attached to the ticket cover.你的两个领取行李

19、的存根贴在机票正面了。10.There is nothing at all to worry about.Once youre up in the air,its just like sitting in your own living room.Its going to be a very pleasant flight.没什么可担心的，一升到空中你就像坐在自己家中的客厅里一样，这将是一次非常愉快的旅行。Useful ExpressionsSEC 2SEC 3SEC 4SEC 5SEC Part Two Situational Dialogue1.Excuse me,but where is

20、 the information counter(Air New Zealand 2.counter)?3.劳驾，请问机场服务台（新西兰航空公司柜台）在哪里？2.Could you please tell me where the International Departure is?3.请问国际出发大堂在哪儿?3.Where can I change money?我在哪儿可以兑换外币？4.Is this the counter for checking in of the flight 887 to New York,please?请问这里是办理到纽约的887号航班的柜台吗？5.Id lik

21、e to take the seat by the window(aisle).我想要靠窗（过道）的座位。Useful Expressions For a touristSEC 2SEC 3SEC 4SEC 5SEC Part Two Situational Dialogue6.My luggage is overweight,you mean?Then whats the allowance?你的意思是我的行李超重了？那么限额是多少？7.Which is the gate for connecting flight 707 to San Francisco?我应该在哪个登机口转乘707航班到

22、旧金山？8.Where can I get my boarding pass and have my luggage weight?在哪里换登机牌，给行李称重？9.When could I board?我什么时候可以登机？10.My boarding pass says 11B.我的登机牌是11B。Useful ExpressionsSEC 2SEC 3SEC 4SEC 5SEC Part Three Writing-skillHow to Fill in the Departure CardNowthatyourtouristshavedecidedtogoforanoutboundtrip

23、,whenfillinginthedeparturecard,asatourguide,dontforgettoremindyourclientsofthefollowings:1.For the convenience of the travel,please fill in the Departure Card with true,clear and complete information.2.All required items except SIGNATURE on the cards should be filled in with neat and clear letters.T

24、he cards filled with pencil are invalid.3.Read the instruction before signing.Tips for referenceSEC 2SEC 3SEC 4SEC 5SEC Part Three Writing-skillSample China Departure CardSEC 2SEC 3SEC 4SEC 5SEC Part Three Writing-skillNew Zwaland Passenger Departure CardSample 2(1)SEC 2SEC 3SEC 4SEC 5SEC Part Three

25、 Writing-skillNew Zwaland Passenger Departure CardSample 2(2)SEC 2SEC 3SEC 4SEC 5SEC Part Three Writing-skill1.consequence后果2.Convention/Conference 会议/商务3.for foreign traveler出境旅客填写4.outing 观光5.return home返回常住地Notes You are going to take the flight 887 from Guangzhou to New York for sightseeing on M

26、arch 20,2008.Please fill in the Departure Card in Sample 1.Writing PracticeSEC 2SEC 3SEC 4SEC 5SEC Part Four Exercises1.Reading aloud until you can say it from memory,then translate it into Chinese.Airport security became a serious problem during the late 1960s and early 1970s because of many airlin

27、er hijacking attempts and the rise of international terrorism.Since the 1970s,air carrier airports have been required to follow security regulations.Under these regulations,airline employees must inspect all baggage that passengers carry onto the plane.They look for such things as weapons or a bomb

28、that a person who intends to hijack a plane might be carrying.The passengers themselves must also be electronically searched before entering the aircraft.At every airport,passengers must walk through a device that detects knives,guns,and explosives.In addition,airports are required to have police of

29、ficers nearby in case a possible hijacker or terrorist is discovered or other problems arise.SEC 2SEC 3SEC 4SEC 5SEC Part Four Exercises2.Fill in the blanks according to the context.A:CounterstaffB:PassengerA:Good morning,Madam.B:Good morning.Is this the right to check in for the flight to Beijing?A

30、:Yes,it is.May I have your ticket and passport,please?B:Here they are.A:Please put your luggage .B:Ok.Is the plane?A:Yes,it is.It will take off at 6:30.Here are two tags for the suitcases and two labels for the hand luggage.B:Thank you.SEC 2SEC 3SEC 4SEC 5SEC 1counter_on the sale_on schedule_Part Fo

31、ur ExercisesA:Do you have any?B:Well,could I have a seat by the window in the non-smoking area?A:There is one .Here is your ticket,passport and boarding pass.Youre boarding at Gate No.12.B:Thanks a lot.A:Have a pleasant flight.SEC 2SEC 3SEC 4SEC 5SEC 1preferences_available_Part Four Exercises3.Read

32、the following passage and decide whether they are true(T)or false(F).Tourism is a modern business,or industry.In the days before inexpensive means of transportation,only the wealthy could travel for pleasure.Today,inexpensive and rapid means of travel make it possible for working people to become to

33、urists.Leisure in the form of long weekends and paid vacations,or holidays,also makes it possible for working people to take trips.SEC 2SEC 3SEC 4SEC 5SEC Part Four ExercisesTourism is the name given to the business of serving tourist.Tourism is a very big business.It employs many people in many dif

34、ferent types of jobs.Airlines are part of the tourism business.It is so important that there is a special government department for tourism.The department uses the information on the immigration cards to plan facilities for tourists.The department also advertises in many countries and helps the gove

35、rnment and sectors(parts or sections)of the tourism industry make things easy and pleasant for the tourist.SEC 2SEC 3SEC 4SEC 5SEC Part Four Exercises1.Only the wealthy could travel for pleasure.2.Tourism is the business activity connected with providing accommodation,services and entertainment for

36、people who are visiting a place for pleasure.3.The tourism department uses the information on immigration cards to limit the number of immigrants.4.The attitudes of the people who work in the tourism industry play an important part in determining whether tourists will enjoy their stay.5.All countrie

37、s are happy to have tourist.F（）T（）F（）T（）F（）SEC 2SEC 3SEC 4SEC 5SEC Part Four Exercises4.Role Play.5.Ed,who is heading to New York on flight 225,is now going through the check-in formalities.He brings two pieces of luggage with him and would like to have a seat in the non-smoking area.Make a conversa

38、tion between Ed and the counter staff.SEC 2SEC 3SEC 4SEC 5SEC Part Four Exercises5.Translation(1)请问飞往洛杉机的237号班机是在这里办理登机手续吗？(2)我们想要一个伸脚空间宽阔而且靠窗的座位。(3)航班什么时候起飞？(4)抱歉，我听不清楚广播，请告诉我广播些什么？(5)我应该在什么地方登机？(6)往西雅图的班机会准时出发吗？Is this where we can check in for flight 237 to Los Angeles？_Wed like a seat with plent

39、y of leg room and a window._When will the flight board？_Excuse me.I didnt hear the announcement clearly.Please tell me what they said._Where should I board?_Is the flight for Seattle leaving on time?_SEC 2SEC 3SEC 4SEC 5SEC Part Five Social Etiquette Handshaking is a common etiquette when meeting ot

40、hers,especially on formal occasions.In America,the sequence of shaking hands is as follows:A.if a gentleman faces a lady,he should not extend his hand unless the lady first offers hers.B.the young person should remain where he is unless the older he holds out his hand first.C.a subordinate should no

41、t stretch out his hand to his boss first.D.when hosting some guests,the host or hosts should extend his pr her hand first.Etiquette of Meeting People(I)SEC 2SEC 3SEC 4SEC 5SEC 1TPart Five Social Etiquette The etiquette of raising the hat can be traced back to the Middle Age in Europe,when warriors h

42、ad to raise their helmets while speaking to women.On account of its source,perhaps,a man in the Western culture tends to raise his hat(if he has one),when he greets a woman.Accordingly,this etiquette is only for men rather for woman,who also wear various hats,though.Thecorrect way for a man to raise

43、 his hat is to hold his hat at the dent of the hat crown with his right hand,and to take it off and put in on again after a while.A civil nod,often immediately after raising the hat in the western culture implies recognition when people meet and part in public.One should remove his hat on various so

44、lemn occasions.SEC 2SEC 3SEC 4SEC 5SEC 1TSection 2Study Objectives 了解行李检查程序及托运手续学习用英语向客人介绍行李检查程序及托运手续熟练掌握与本话题相关的专业英语词汇及常用句型表达学会填写出境旅客行李物品申报单学习西方的见面礼节Section 2 Part Two Situational Dialogue Part Three Writing-skill Part Four Exercises Part Five Social Etiquette Part One Background MPart One Backgroun

45、d Material Question:What should the tour guide remind the tour members about international departure?Tips for reference Anoutgoingpassengerwillgothroughthefollowingformalitiesforinternationaldeparture:1.Customs Formality:Please go to the red channel for Customs inspection if you have something to de

46、clare;if you have nothing to declare,please go to the green channel.2.Baggage check-in and Boarding Pass Application:Go through the check-in formality at the designated check-in counter with your ticket and valid identification certificate on hand.The Check-in counter for your flight will close 30 m

47、inutes prior to the scheduled departure time.Please make sure your passport and other travel documents are carried with you;dont put them in your check-in baggage.SEC 2SEC 3SEC 4SEC 5SEC Part One Background Material3.Air Insurance Purchase:Purchase of air insurance is optional.4.Immigration Inspecti

48、on:Please go upstairs for immigration inspection.Make sure you have already filled in the Embarkation Card before presenting it together with your passport to immigration officials for inspection.5.Security Check:For your safety,you and your carry-on baggage must go through security check.Belongings

49、 must be put through the X-ray screening machines and passengers must go through the metal detectors.6.Waiting and Boarding:You can rest in the terminal lounge near your boarding gate indicated on your boarding pass and board your flight according to the relevant broadcast announcement.SEC 2SEC 3SEC

50、 4SEC 5SEC Part Two Situational DialogueDialogue OneA:Mr.BrobeckB:AclerkatairportA:Good morning.B:Good morning.Any luggage to check?1 A:Yes,these three pieces.2B:Please put them on the scale.A:Ok.Id like to have these checked through to L.A.3B:Your passport and tickets,please.A:Here you are.SEC 2SEC