导游服务礼仪电子教案（模块四） (2).docx

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1、淄博职业学院 导游服务英语课教学方案教师：王迎新序号：4授课时间授课班级P12旅游班上课地点南区C811教学单元 名称Module Four Tourist Attractions课时2教学目标专业能力Learn about the welcome speech方法能力Collect information and discuss社会能力Own a ability of dealing with problems目标群体Tourism management教学环境Recording material and pictures教学方法Case teachingdiscuss and situat

2、ion and listening时间 安排教学过程设计Lead-in （5 分钟）There are rich tourism resources in China, and we should grasp several methods of introducing attractions as a good guide to improve presentation skills.Basic Procedure （5 分钟）1. After getting off, the guide should lead the tourists to the sketch map of the s

3、cenic spot, tell them the route of sightseeing, the time needed, the time for gathering and venue.2. The guide should tell the tourists what they should pay attention to.3. While visiting the scenic spot, the local guide should give commentary to the attractions. The commentary should include the ba

4、ckground of history, its characteristics, its position and value, etc.4. Pay attention to the tourists9 safety and count the people momentarily.Part 1. SpeakingServices at the scenic spot/ Situational dialogue 1 General Introduction about the Great WallScene: Li Ming, the tour guide, is introducing

5、the Great Wall to the tourists.(L: Li Ming , the tour guide S: Smith, a tourist M: Mark)L: Today we are going to visit the Great Wall. It starts at Hushan of Liaoning Province in the east and ends at Jiayuguan Pass of Gansu Province in the west. It is 8,850 kilometers long.S: It is too long.L: Right

6、. According to the historical literature record, some more than 20 feudal lords had constructed the Great Wall.S: It really has a long history.L: As one of the Eight Wonders in the world, the Great Wall of China has become a symbol of the Chinese nation and its culture.S: Great! I think its going to

7、 be my good memory.L: I think you will.S: Can you hear me at the back? Lets stick together. I dont want to lose you.M: Ok.L: We have two hours, which is enough for us to enjoy the Great Wall.M: Thats great! Can we go to the top of the Great Wall?L: You are not a true man until you get to the Great W

8、all. Vm sure everyone can make it.M: Great! My dream will come true.米 Situational dialogue 2 General Introduction about the Forbidden City Scene: Li Ming, the tour guide, is introducing the Forbidden City to the tourists.(L: Li Ming , the tour guide S: Smith, a tourist M: Mark)L: This is the Palace

9、Museum, also known as the Forbidden City. It is the largest and most well reserved imperial residence in China today.S: I heard that there were numerous gardens and buildings. How did the emperors arrange those palaces, halls and towers?L: The palace is divided into two sections. The southern part i

10、s the Outer Court which was for holding ceremonies, while the northern one, the Inner Court, was used as the living quarters for the emperor and his families.S: Look, what a brilliant building it is!L: It is Hall of Supreme Harmony. It is the largest hall in the Forbidden City. Many important ceremo

11、nies were held in this hall, for example, the celebration of the Spring Festival, the enthronement of an emperor or the celebration of the emperors birthday.S: We are now in the Inner Court, right?L: Yes.5: The bulletin tells us that this building is called the Palace of Heavenly Purity.L: This is t

12、he central building in the Inner Court where the Ming emperors used to live. And here is the Palace of Earthly Tranquility where the emperor and the empress had to spend their wedding night.6: Where did the empress Dowager Cixi give audience behind the screen?L: It is in the east chamber of the Hall

13、 of Mental Cultivation. Ladies and gentlemen, we are going to take a rest in the Imperial Garden. And you can also find pavilions, rare flowers and ancient pines and cypresses.Training: Make a dialogue according to the following situationTask: Wang Hong, the local guide from the CYTS, is introducing

14、 Suzhou Gardens to tourists.Part 2. The Remarks of Tour GuideTourist Guide CommentaryNotes:导游词是导游讲解的基础。导游只有在进行多方面资料搜集的基础上进行实地考察，并争 取运用导游词撰写技巧，才能不断提升自己撰写导游词的水平，通过优质的讲解提高带团能力。 一篇完整的导游词通常由3部分组成，即标题、导游线路、正文。这其中，正文由以下内容组 成：前言、总述、分述和结尾。1 .前言部分通常是导游在陪同游客参观、游览前，问候大家、欢迎大家并做自我介绍的话, 既简短、亲切，又要起到引出下文的作用。2 .总述部分是

15、对将要参观游览的景点用精炼的词句进行的整体介绍，让游客初步对景点有 所了解，以便让游客有一种见树先见林德感觉。3 .分述部分是导游词的重点，是按游览的先后顺序，对所到景观逐一进行生动具体的讲述, 使游客尽情饱览一个个景点的风韵和艺术魅力。每一个大景点通常由许多小景点组成，导游词 的讲解要注意把重点放在最具有代表性的景点和景物上，不需要也不可能面面俱到。4 .结尾就是导游词的结束语，包括简短总结、回顾、感谢、美好祝愿和期待再次游览。The Terracotta Warriors and HorsesGood morning, ladies and gentlemen,Welcome to Sha

16、nxi! First of all, please allow me to introduce myself. My name is Li Ping, you can also all me Miss Li or Xiao Li. I am from China Shanxi International Travel Service, and I will be your local guide in Shanxi.Our today9s destination is the Museum of Qin Terracotta Warriors and Horses. Xian is best

17、known for the Qin tombs with their warriors and horses. It was built by the first emperor in ChinaEmperor Qin. It is one of the earliest and largest imperial mausoleums of ancient China.In terms of size s well as the quantity and quality of the buried treasures, the mausoleum has no precedents in pr

18、evious history. The mausoleum is not only an archaeological masterpiece, but also a great work of art.The making process is like this: The sculptors first formed a base from coarse clay, then with paste filled in such details as moustaches and braids. Most of the terracotta soldiers here face the ea

19、st, because the state of Qin was located in the west and Emperor Qin fought eastward to unify China. The average height of the terracotta warriors is about 1.8 meters, but the tallest can reach 2 meters. The terracotta warriors may be modeled after real soldiers. The interesting thing is that not on

20、ly are their facial expressions different, but also their hairstyles and dresses are different. These differences reflect their differences in military rank as well as in personality. They really show the ingenuity and creativity of the ancient Chinese. And it took the hardship and wisdom of both an

21、cient and modem Chinese people to present the eighth wonder of the world to us.Ok, so much of the Museum of Qin Terracotta Warriors and Horses. You can have a look and take some photos here, but photo flash is forbidden. Thank you for your listening!Huangshan MountainGood morning, ladies and gentlem

22、en,Welcome to Huangshan! It is located in Huangshan City in southern Anhai Province, the scenic area covers 154 square kilometers and is famous for its four wonders: strangely -shaped pines, rock formations, sea of clouds and hot springs. Huangshan, as a tourist attraction, enjoys a very high reputa

23、tion. It can boast not only of its magnificence but also its abundant resources and great variety of zoological species, for which it has been listed as a World Natural and Cultural Heritage Site. Each of the four seasons on Huangshan has their respective beauty, but even this can vary from day to d

24、ay. Spectacular rocky peaks will inspire your imagination. Some look like human beings, birds, animals or many other objects. Something that makes the stones even more fascinating is that they assume varied shapes when seen from different angles. Every stone has its own fantastic legend. Spring is p

25、robably the most wonderful season fro visiting Huangshan and is also the best time to view the waterfalls. Ok, so that of Huangshan. Lets go on our trip.Yunnan LijiangWelcome to Lijiang. First, I will give you brief introduction. At present, Lijiang City is an attractive tourist destination in Yunna

26、n Province that exercises Jurisdiction over four counties and an Old Town District. Lijiang is the main region inhabited by Naxi Group. It is a mysterious nationality! Lijiang is worthy travelling there. There are many scenic spots and historical sites in Lijiang, such as the old town of Lijiang, Ja

27、de Dragon Snow Mountain, Tiger- leaping Gorge and Lugu Lake. The ancient town of Lijianng has a history of almost a thousand years and scenes here are unique and unconventional. It consists of three parts: dayan, Baisha and Shuhe. Dayan Town, the capital of Lijiang, was first built at the beginning

28、of the Yuan Dynasty. This town is known as Oriental Venice”, or “ Suzhou on the Plateau”, with water flowing past almost every household. It is quite different from the other ancient towns in China, no town walls around it. There is difference of temperature between day and night here. Take care of

29、yourselves and keep warm at night, and conventional medicine is necessary. Thank you!Suzhou GardensWhen people talk about Suzhou, its uniqueness of Suzhou Gardens will often be their first topic. Whats so special in the style that makes gardens in Suzhou different from any other gardens elsewhere? I

30、t is the way by which ancient architects laid out things in the gardens that makes tem unique. The gardens in Suzhou are small but ingeniously laid out with hills, water, buildings, trees and flowers. And most of the gardens here used to be private residences. There are altogether 188 large and smal

31、l gardens in Suzhou, but only four of them are best-known. Namely, the Surging Wave Pavilion, the Lingering Garden, the Humble Administrator Garden, and the Lion Grove Garden. Each of these four gardens represents one kind of garden-building style and reflects the customs of the time when they were

32、built. The Surging Wave Pavilion is dominated by a hill with winding paths and a pavilion on its top. It represents the Song Dynasty garden style. The Lion Grove Garden is mainly characterized by its lakeside rock and rockeries. It is representative of the Yuan Dynasty garden style. The Humble Admin

33、istrator Garden is the largest and most famous of the four. The name actually means the Garden of the Humble Administrator59. It is representative of the Ming Dynasty garden style. The Lingering Garden is representative of the Qing Dynasty style.There are different flowers and ancient trees in the g

34、ardens, and you can take pictures there. Photo flash could be used to make the pictures more vivid and bright. Ok so much of Suzhou Gardens. Thank you!Word Bankfeudal lord封建君主symbol fsimbsl n.象征；符号；标志 the Outer Court 外院ceremonies sen msni z n.仪式；典礼；礼节；客套（ceremony的复数形式） the Inner Court 内院brilliantbri

35、ljont adj.灿烂的，闪耀的；杰出的;有才气的Hall of Supreme Harmony 太和殿Enthronement i nOronmont n.即位；登基典礼，就任主教的仪式Useful SentencesL Notes to the Terracotta Warriors and HorsesMuseum of Qin Terracotta Warriors and Horses 兵马俑展览馆In terms of size s well as the quantity and quality of the buried treasures, the mausoleum ha

36、s no precedents in previous history. The mausoleum is not only an archaeological masterpiece, but also a great work of art.陵墓所埋藏的宝藏无论在规模数量上还是质量上都是史无前例的。The making process is like this: The sculptors first formed a base from coarse clay, then with paste filled in such details as moustaches and braids

37、.兵马俑的制作过程是这样的：工匠们先用粘土做一个 坯子，然后用细黏土团装上像胡子和辫子这样的细节之处。The making process is like this: The sculptors first formed a base from coarse clay, then with paste filled in such details as moustaches and braids. Most of the terracotta soldiers here face the east, because the state of Qin was located in the wes

38、t and Emperor Qin fought eastward to unify China. 大 多数兵马俑都面朝东，因为秦国在西边，秦始皇是向东作战统一中国的。The average height of the terracotta warriors is about 1.8 meters, but the tallest can reach 2 meters. The terracotta wamors may be modeled after real soldiers. The interesting thing is that not only are their facial

39、 expressions different, but also their hairstyles and dresses are different. These differences reflect their differences in military rank as well as in personality.武士俑平均身高 18 米，但最高的 有2米。这些兵马俑可能是以真正的士兵为模型制造的。有意思的是，他们不仅面部表情不一 样，而且他们的发型和服饰也不一样。这些不同之处反映了他们在军衔和个性上的差异。They really show the ingenuity and cr

40、eativity of the ancient Chinese. And it took the hardship and wisdom of both ancient and modern Chinese people to present the eighth wonder of the world to us. 它们充分显示了古代中国人民的聪明才智。正是古代和现代中国人民的勤劳和智慧，才使得世 界第八大奇迹呈现在我们眼前。11 . Notes to Huangshan Mountainfour wonders: strangely -shaped pines, rock formatio

41、ns, sea of clouds and hot springs.四绝： 奇松、 怪石、云海和温泉。It can boast not only of its magnificence but also its abundant resources and great variety of zoological species, for which it has been listed as a World Natural and Cultural Heritage Site.黄山不仅 风光秀美，而且拥有丰富的动植物资源，因此被列入“世界文化与自然遗产”。Spectacular rocky p

42、eaks will inspire your imagination. Some look like human beings, birds, animals or many other objects. Something that makes the stones even more fascinating is that they assume varied shapes when seen from different angles. Every stone has its own fantastic legend.土观的岩石山 峰会激励您的想象力。有些看起来像人，有的像鸟类、动物或其

43、他物体。更奇特的是，从不同 的角度看会呈现不同的形状。每一块石头都有自己的神奇传说。111 . Notes to Yunnan LijiangAt present, Lijiang City is an attractive tourist destination in Yunnan Province that exercises Jurisdiction over four counties and an Old Town District. Lijiang is the main region inhabited by Naxi Group.目前，丽江市是云南省颇具吸引力的旅游区，它的管辖

44、范围包括四个县和一个古镇。丽江 是少数民族纳西族的主要聚居区。There are many scenic spots and historical sites in Lijiang, such as the old town of Lijiang, Jade Dragon Snow Mountain, Tiger- leaping Gorge and Lugu Lake.丽江有彳艮多名胜古迹，比如丽江古城、 玉龙雪山、虎跳峡和泸沽湖。This town is known as Oriental Venice，or “Suzhou on the Plateau”, with water flow

45、ing past almost every household.因其家家门前流水潺潺，这座城镇被誉为“东方威尼斯”，“青藏高原上 的苏州二112 Notes to Suzhou GardensIt is the way by which ancient architects laid out things in the gardens that makes tern unique. 是古 代建筑师设计景物的方式使苏州园林独一无二。The gardens in Suzhou are small but ingeniously laid out with hills, water, buildin

46、gs, trees and flowers.苏州的园林规模都不大，却布局巧妙，有山、有水、有建筑，有花木。Each of these four gardens represents one kind of garden-building style and reflects the customs of the time when they were built.这四个园林分代表了一种园林建筑风格，反映了它们修建时代的风 格。The Surging Wave Pavilion is dominated by a hill with winding paths and a pavilion on

47、 its top. It represents the Song Dynasty garden style.沧浪亭以山为主，山上小径回转，山顶有一亭，代表了 宋代园林风格。The Lion Grove Garden is mainly characterized by its lakeside rock and rockeries. It is representative of the Yuan Dynasty garden style.狮子林的特点是湖石假山，代表了元代建筑风格。 The Humble Administrators Garden is the largest and mos

48、t famous of the four. The name actually means “the Garden of the Humble Administrator”. It is representative of the Ming Dynasty garden style.拙政园在四大园林种最大最著名，这个名字是“拙政者之园”的意思。它代表了明代园林 风格。The Lingering Garden is representative of the Qing Dynasty garden style.留园代表 了清代园林风 格。旅行小贴士吃西餐时，应注意：1.由左侧入座；2.把餐巾对折，放在膝上；3.原则上右手拿刀左手拿 叉，不过要是不习惯的话，用右手拿叉也无妨；4.即便叉子或汤匙掉落在地上，也不必俯身拾 起，请服务生再拿一副新的来便可；5.汤匙不要发出声音；6.不要张口吹热的东西；7.用完甜 点之前禁止抽烟；8.严禁打嗝。Part 3. WritingDevelop a Tour Commentary导游词有以下要求：1 .知识性.导游词不能只满足于一般性介绍，还要注重深层次的内容，如同类事物的鉴赏、 有关诗词的点缀、名家的评论等，这样，会提高导游词的档次水准。2 .准确性.导游词不能随意编造，以地摊文学为蓝本，编造一些稀奇古怪、更改历史、子 虚乌有的故事。