组织行为学课件第1章.ppt

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1、Chapter 1 Organizational Behavior组织行为学What managers do?lManagement functionslManagement roleslManagement skill Management functionslPlanninglOrganizing lLeadinglcontrollingManagement roles&skillsRoles:lInterpersonal roleslInformational roleslDecisional rolesSkills:lTechnical skillslHuman skillslConc

2、eptual skillsDefine organizational behavior(OB)lOB is a field of study that investigates the impact that individuals,groups,and structure have on behavior within organizations,for the purpose of applying such knowledge toward improving an organizations effectiveness.lOB 是探讨个体、群体以及结构对组织内部行为的影响，从而运用这些

3、知识来实现组织行为的有效性。这里的组织包括政府组织、民间组织、工商企业、教育机构、医疗卫生机构等。Describe primary behavioral disciplines contributing to OBlMicro(individual)PsychologylMacro(group processes and organization)SociologySocial PsychologyAnthropologyPolitical SciencePsychologyPsychologySociologySociologySocialSocialPsychologyPsychology

4、AnthropologyAnthropologyPoliticalPoliticalScienceScienceIndividualIndividualGroupGroupOrganizationOrganizationSystemSystemStudy ofStudy ofStudy ofOrganizationalOrganizationalOrganizationalBehaviorBehaviorBehaviorLearningLearningMotivationMotivationPersonalityPersonalityEmotionsEmotionsTrainingTraini

5、ngIndividual Individual decision making decision makingLeadershipLeadership effectiveness effectivenessJob satisfactionJob satisfactionPerformancePerformance appraisal appraisalAttitudeAttitude measurement measurementJob designJob designWork stressWork stressGroup dynamicsGroup dynamicsWork teamsWor

6、k teamsCommunicationCommunicationStatusStatusPowerPowerConflictConflictFormal Formal organization organization theory theoryOrganizationalOrganizational technology technologyOrganizational Organizational change changeOrganizational Organizational culture cultureBehavioral Behavioral change changeAtt

7、itude Attitude change changeCommunicationCommunicationGroupGroup decision making decision makingGroup processesGroup processesComparative Comparative values valuesComparative Comparative attitudes attitudesCross-cultural Cross-cultural analysis analysisOrganizational Organizational culture cultureOr

8、ganizational Organizational environment environmentConflictConflictIntraorganizational Intraorganizational politics politicsPowerPowerBehavioral ScienceBehavioral ScienceContributionContributionUnit of AnalysisUnit of AnalysisOutputOutputToward an OB DisciplineToward an OB DisciplineChallenges and O

9、pportunitieslIncreasing age of typical workerlMore women and minorities in the workplacelRequirements to meet global competitionlSevered loyalty bonds between employees and employers3 Goals of Organizational BehaviorControlPredictionExplanation研究组织行为学的意义研究组织行为学的意义l有助于加强以人为中心的管理l有助于知人善任l有助于改善人际关系l有助于提高领导水平l有助于组织变革和组织发展Case study:油漆厂工人为什么闹事？油漆厂工人为什么闹事？l如果你对组织行为学有所研究，你认为你的相关知识会对改变此油漆厂的现状有何帮助？