跨文化商务交际-4教案资料.ppt

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1、12/19/2022跨文化商务交际-412/19/2022Attention!What do you know about him?1.1.One of the greatest directorsOne of the greatest directors2.2.One of the funniest actorsOne of the funniest actors3.3.Capable of using Capable of using body languagebody language to create comic effect in to create comic effect in

2、 such silent films as such silent films as Little Trump,Modern TimesLittle Trump,Modern Times.4.4.(3 minutes).(3 minutes).12/19/2022DiscussionDiscussionApart from Apart from verbal languageverbal languageverbal languageverbal language,what other,what other means of communication do you know?means of

3、 communication do you know?How do you use theHow do you use the nonverbal meansnonverbal meansnonverbal meansnonverbal means of of communication in everyday life?communication in everyday life?Facial expressions,Posture,Gesture,Silence,Facial expressions,Posture,Gesture,Silence,Eye contact,Body dist

4、ance,Paralanguage Eye contact,Body distance,Paralanguage 12/19/2022Figure out a variety of FACIAL EXPRESSIONS.12/19/2022To communicate effectively in the Globe Village,you should be:12/19/20221.What is nonverbal communication?1.What is nonverbal communication?Nonverbal communication involves all tho

5、se nonverbal stimuli in a communication setting that are generated by both the source and his or her use of the environment and that have potential message value for the source or receiver.-Samovar&Porterl l Simply speaking,Simply speaking,it refers to it refers to communication without the use of w

6、ordscommunication without the use of words.12/19/2022According to two different researches:According to two different researches:12/19/2022We make important judgments and decisions concerning We make important judgments and decisions concerning the internal states of others.the internal states of ot

7、hers.We use the actions of others to learn about their affective We use the actions of others to learn about their affective or emotional states.or emotional states.It is responsible for first impressions.It is responsible for first impressions.Many of our nonverbal actions are not easily controlled

8、 Many of our nonverbal actions are not easily controlled consciously.consciously.2.Why is nonverbal communication important?2.Why is nonverbal communication important?12/19/20223.How does nonverbal communication function?3.How does nonverbal communication function?3.How does nonverbal communication

9、function?3.How does nonverbal communication function?Replacing Replacing RegulatingRegulatingConveyingConveyingModifyingModifyingRepeatingRepeatingComplementingComplementingContradictingContradicting12/19/2022Body Language(Body Language(Body Language(Body Language(KinesicsKinesicsKinesicsKinesics)(I

10、)(I)(I)(I)1.Posture2.Gesture12/19/20221.Posture1.Posture1.PostureCrossing legs:Crossing legs:Crossing legs:Crossing legs:U.S.:normal to cross legs while seated;women cross at the U.S.:normal to cross legs while seated;women cross at the ankle and men cross with ankle on the knee.ankle and men cross

11、with ankle on the knee.Middle East:crossing the leg with ankle on the knee is Middle East:crossing the leg with ankle on the knee is inappropriate.inappropriate.Ghana&Turkey:extremely offensive.Ghana&Turkey:extremely offensive.12/19/2022d.d.Thailand:the bottoms of the feet are the lowest part of the

12、 Thailand:the bottoms of the feet are the lowest part of the body,they should never be pointed in the direction of body,they should never be pointed in the direction of another person.another person.e.e.U.S.&Britain:lean back in chairs and put feet on desk to U.S.&Britain:lean back in chairs and put

13、 feet on desk to convey a relaxed,informal attitude.convey a relaxed,informal attitude.f.f.Middle East,Swiss and Germany:putting feet on desk is Middle East,Swiss and Germany:putting feet on desk is rude.rude.g.g.Japan:sit quietly.Japan:sit quietly.1.Posture1.Posture12/19/2022 Peoples social status,

14、religious practices,feelings of Peoples social status,religious practices,feelings of Peoples social status,religious practices,feelings of submissiveness,desires to maintain social distance.submissiveness,desires to maintain social distance.submissiveness,desires to maintain social distance.a.a.Con

15、fident people:relaxed posture,stand erect with Confident people:relaxed posture,stand erect with shoulders back and head up and walk with assurance.shoulders back and head up and walk with assurance.b.b.Lack of assurance and confidence:walk with stooped Lack of assurance and confidence:walk with sto

16、oped shoulders and a slow,hesitating gait.shoulders and a slow,hesitating gait.c.c.Goal oriented:walking rapidly and swinging the arms.Goal oriented:walking rapidly and swinging the arms.d.d.A preoccupied walk:hands clasped behind and head A preoccupied walk:hands clasped behind and head lowered,tho

17、ughtful.lowered,thoughtful.1.Posture1.Posture12/19/2022Bowing in Japan:Bowing in Japan:Bowing in Japan:Bowing in Japan:The person who occupies the lower station begins the bow,and The person who occupies the lower station begins the bow,and the bow must be deeper than the other persons.the bow must

18、be deeper than the other persons.The superior determines when the bowing is to end.The superior determines when the bowing is to end.People of equal rank begin the bow in the same manner and People of equal rank begin the bow in the same manner and end at the same time.end at the same time.1.Posture

19、1.Posture12/19/2022TheTheTheTheTheThe GermanGermanGermanGerman andandandandandand JapaneseJapaneseJapaneseJapanese bow differ:bow differ:bow differ:bow differ:bow differ:bow differ:1.Posture1.Posture12/19/20222.Gestures2.Gestures2.GestureslHand gesturelHead movement lArm movement12/19/2022Hand gestu

20、reHand gesture2.Gestures2.GesturesThe thumbs-up signCase Study“Good,great,well done”in Britain;Persian:discontent.Britain:also for hitch-hiking;Greece:an insult.12/19/2022Thumb down U.S.&Canada:disapproval.Greece:a rude sign.2.Gestures2.Gestures12/19/2022The OK sign/The ring gestureU.S.:“Everything

21、is fine and going well”.Germany:“You asshole”.France:“A proposal is absolutely worthless,a zero”.Japan:a commonly used symbol for MONEY.Tunisia:a threat of bodily harm:“Ill kill you.”Greece&Brazil:quite vulgar connotation.2.Gestures2.Gestures12/19/2022The V signPalm outward:victory(U.S.and many othe

22、r countries).palm inward:A crude connotation(England and South Africa)Winston Churchills story2.Gestures2.Gestures12/19/2022The single finger beckonU.S.&Britain:summon someone to“Come here”;Yugoslavia&Malaysia:beckoning animals;Indonesia&Australia:beckoning prostitutes;China:beckoning gesture-the ha

23、nd is extended toward the person,palm open and facing down,with all fingers crooked in a beckoning motion.2.Gestures2.Gestures12/19/20222.Gestures2.GesturesThe vertical horns gestureA positive connotation associated with the University of Texas Longhorn football team.Italy:an insulting connotationBr

24、azil&Venezuela:good luck.U.S.subcultures:devils horns.12/19/2022 Good luck sign Anglo-American cultures:to wish someone good luck.Germans wish others good luck by making two fists with thumbs inside and pounding them on an imaginary table.To wish someone good luck in Portugal,one would place the thu

25、mb between the index and third fingers.2.Gestures2.Gestures12/19/2022The middle fingerU.S.&most of Europe:a highly offensive gesture.2.Gestures2.Gestures12/19/2022The ear-tugIt means as many as four different things in different Mediterranean countries.In Spain it means someone is a sponger,i.e.usin

26、g other peoples money and never spending his own.In Greece it is a warning.In Malta it says someone is a sneak.In Italy it is used to call someone a homosexual.2.Gestures2.Gestures12/19/2022The eyelid-pullPulling down the lower lid of your eye with one finger is usually used to indicate alertness.In

27、 France,England and Greece it means much the same as“You cant fool me!”.In Spain and Italy it is also related to being alert.Used by a South American,it means he finds a woman very attractive.2.Gestures2.Gestures12/19/2022Shoulder shrug Italy:Italy:you dont know or care about something.America:Ameri

28、ca:a reluctance to agree.France:France:something is ridiculous.2.Gestures2.Gestures12/19/2022Arms foldedA sign of boredom or disapproval in U.S.In Finland it is a sign of arrogance.2.Gestures2.Gestures12/19/2022Hands in pocket(s)Everywhere in Europe it is rude to talk with your hands in your pocket.

29、It is something only a guilty child would do.In Japan and China,it is rude to stand with your hands thrust into your pockets.2.Gestures2.Gestures12/19/2022Hands on hipsIn Mexico it signals hostility.In Malaysia it shows anger.In U.S.it means impatience.In Argentina it indicates a challenge.2.Gesture

30、s2.Gestures12/19/2022Nose blowingThe Chinese and the Japanese find blowing your nose in public extremely rude.In France,sneezing in public is OK,but blowing your nose in public is the height of bad upbringing.2.Gestures2.Gestures12/19/2022Snapping the fingers of both handsSnapping the fingers of bot

31、h handsA vulgar gesture in France.2.Gestures2.Gestures12/19/2022Head movementHead movement 1.Head movement conveys YES or NO differently:Bulgaria:nod heads-No;shake heads-Yes.Greece:jerk heads back with eyes closed and eyebrows lifted-No.The Semang of Malaya:thrust heads forward Yes;cast their eyes

32、down-No.Sicilians:raise chins-No.Guan:raise eyebrows once-Yes.2.Gestures2.Gestures12/19/2022A lowered head:A lowered head:In Western culture can signify defeat or uncertainty.In Asian cultures may mean accepting ones place in the hierarchy.Tilting the head upward:In Western cultures is interpreted a

33、s being arrogant,as illustrated in the expression,“His nose was in the air.”2.Gestures2.Gestures12/19/2022Further ReadingsFurther Readings1.Samovar,L.A.,R.Porter&Lisa Stefani.2000.Communication Between CulturesCommunication Between Cultures(3rd edition,Chapter 6Chapter 6).Beijing:Foreign Language Teaching and Research Press.2.罗杰罗杰 阿克斯特尔，阿克斯特尔，1998.身势语。上海：上海译身势语。上海：上海译文出版社。文出版社。3.毕继万，毕继万，1999。跨文化非语言交际。北京：外语。跨文化非语言交际。北京：外语教学与研究出版社。教学与研究出版社。12/19/2022Thank You!Thank You!12/19/2022此课件下载可自行编辑修改，仅供参考！此课件下载可自行编辑修改，仅供参考！感谢您的支持，我们努力做得更好！谢谢感谢您的支持，我们努力做得更好！谢谢