2023年酒店英文道歉信.docx
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1、2023年酒店英文道歉信 篇1:英文道歉信 ms.mitsuko iwasaki 3-16-6-804, higashisuna koto-ku tokyo, 136-0074 dear ms.iwasaki, upon your arrival, our agent failed to locate your reservation.we sincerely apology as our aociate obviously mistakenly implemented the standard checking in procedure.the reservation for you and
2、 ms.hinako muto were made early november, and never been deleted.we understand that you may requested the king size room but actually we could not satisfy your may the year of the rabbit bring you joy and prosperity. yours sincerely, alfred zhuang front office manager november 03, 1999 mr.shen nan p
3、ing flat 20f, block 1 robinson heights 8 robinson road hong kong dear mr.shen we are sorry to learn of the unpleasant experience you had encountered during your last stay with us on jun.13-15, 1999 as incorrect amount was charged onto your visa card account, it should be rmb 6787 instead of rmb 3887
4、.42. we have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect. mr.shen, attached is copy of your hotel bil
5、l and amended visa card voucher with correct amount indicated for your reference and perusal.if you have any queries, please do not hesitate to contact us. your sincerely alfred zhuang front office manager dear mr.shu i would like to thank you for choosing the china world hotel for your recently sta
6、y. on behalf of management and staff, please accept my sincere apologies for the failed to extend your golden circle benefits of the king size bed, golden circle appropriate floor and newspaper.during your stay with us on 01- 08th nov. my apologize once again and thank you for taking time to bring t
7、his matter to our attention. should you have any inquiries, please feel free to contact me. kind and best regards. alfred zhuang front office manager. dear mr.li it has been brought to my attention that upon checking in at china world hotel on jun 2, 1999 your experience was one of difficulty. i wou
8、ld like to expre my sincere apologies for the poor attitude of our receptionist when she advised you of the error in your reservation.there is simply no excuse in her behavior as i aure you that the neceary action gas been taken to rectify the lack of service you should have receive.unfortunately th
9、ere was an error in your reservation regarding your arrival date.i am unable to identify where the oversight originated through my investigation however i regret that you were inconvenienced. sincerely, alfred zhuang front office manager dear sir or madam: with renewed apologies. yours sincerely alf
10、red zhuang front office manager mr.ulrich niemann.director people-people exchange co. dear sir or madam:friday 22nd september many thanks for your fax dated 7th september addre to general manager concerning the problems you experienced during your last visit from 29th-30th august.mr.ford, our genera
11、l manager is away on leave at present and therefore i have taken the liberty of replying to you on his behalf. mr.niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those golden c
12、ircle members who are eligible for upgrades may book through any channel, subject of course to room availability.i have subsequently taken appropriate steps to ensure that none of our other eligible golden circle guests are similarly inconvenienced in future. it is only through feedback such as your
13、 own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore i thank you for taking the time to put pen top paper. regards alfred zhuang front office manager篇2:英文致歉信_范文 道歉信 letter of apology 我们在工作或生活中,有时难免会犯一些错误,写封致歉信就显得很有必要。道歉信通常包括以下内容:表示歉意;道歉
14、的原由;出现差错的原因;提出弥补措施;请求原谅。写道歉信的语言要诚挚,解释的理由要真实,不要显出丝毫的虚情假意。好的道歉信不仅会取得对方的谅解,还会增进彼此的感情。 写作三步走: 表示歉意-说明具体原因、提出补救办法-再次致歉、希望得到理解 tips: 在写作过程中,尽可能提供比较合理的理由。如果违反生活常识将导致扣分。 在解释完原因后,尽量提供一个合适的补救办法,使行文更加完满。 订阅收藏考研英语写作范文100篇系列文章 (1)directions: you should write about 100 words on answer sheet 2.do not sign your own
15、 name at the end of the letter.use li ming instead.do not write the addre. 范文: dear anne, please allow me to say sorry again.regards, li ming 译文: 亲爱的安: 感谢你邀请我于明日晚上与你和你的家人共进午餐。可是,我非常遗憾地告诉你我无法赴约,因为我将忙于准备后天的一门重要考试。错过了这么一个欢乐的聚会我深感遗憾,我希望你们能度过一个愉快的时光。对了,在我考试后我们可以见一面么?如果可以的话请随时给我打电话,我非常期待能和你愉快地聊天。 请允许我再一次致
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