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1、ORIENTATION CHECKLIST入职培训检查表NAME姓名DEPT/SECTION部别POSITION职位ID NO工号COMMENCING DATE入店日期PART 1 第一部分The Personnel & Training Department have covered the following subjects with the above employee 人力资源部已经向上述员工讲解了下列内容:1Whos Who18Training Policy & Procedure酒店管理层培训政策和程序2Hotel Facilities & Services19Transfer
2、Procedure酒店设施和服务项目内部调部门程序3Hotel Rules & Regulations20SecurityParcel Pass/Lost & Found Procedure酒店规则与规定保安检查-包裹通行/失物招领程序4Working Hours21Leave Application Procedure工作时间请假程序5Medical Check22Hotel Organization Chart医疗检查酒店组织结构图6Clinic-Guests & Staffs23Emergency Procedure客用医务室/员工医务室紧急情况处理程序7When, How & Wher
3、e Paid24Fire Prevention工资及其支付消防程序8Attendance & Time Card 25Security Knowledge考勤制度及打卡制度保安知识9Courtesy26Telephone Manners礼仪礼貌电话礼仪10Employment Handbook27Health & Safety at Work员工手册工作中的健康和安全11After Duty-Not to Remain/Return28Body Language/Manner下班后-不得逗留或返回身体语言/礼貌12No Tips Allowed29Concept of Service不准接受任
4、何形式的小费服务的概念13Annual Leave & Holiday Pay30Conditions of Employment年假以及假日工资雇用条件14Locker & Checking of Locker31Notify-Change of Personal Status Data更衣室以及更衣室检查个人资料变更15Discipline / Misconduct32Grievance Procedure纪律和处分投诉程序16Personal Grooming & Hygiene33Accident Reporting & Personal Problems个人仪容及卫生事故报告及个人问
5、题的处理17Hotel ID Card/Name Tag34Staff Separation Procedure酒店工牌/名牌员工离职程序Acknowledgement:I fully understand the above-mentioned topics that have been conducted for me.认可承认我接受过上述培训, 并已经完全掌握以上内容._Staff Signature员工签名PART 2 第二部分The respective division head/department head or the immediate supervisor has cov
6、ered the following subjects with the above employee 相关的部门总监/部门经理或上述员工的直接上司已经向该员工讲解了下列内容:1Job Description/Responsibilities12Reporting Illness & Absence工作职责描述/岗位职责病假或请假报告程序2Departmental Rules13Procedure for Returning to Work after Illness部门规章制度病假后如何报到上班3Personal Cleanliness14Meal and Relief Period个人清洁
7、卫生用餐时间和休息时间4Uniforms15How to Get to Staff Cafeteria制服去员工餐厅的路线5Duty Roster16Safety Rules排班表安全规则6Overtime17Fire Procedure加班消防程序7Personal Time Off18Hand-over When Off Duty个人休息时间下班时的交接程序8Days Off19Department Introduction/Organization Chart休息日部门介绍/部门组织结构图9Reporting Accidents20Inter-departmental Contact事故
8、/工伤报告需要联络的部门以及其联络方式10Leave Application21Service Standard假期申请服务标准11Departmental Policy & Procedures22Training Procedure of The Department部门工作政策和程序部门的培训政策和程序JOB ORIENTATION 工作描述Tour of department and introduction to supervisors and colleagues参观部门并介绍认识同事Explanation of job its relation to overall operat
9、ion, stress courtesy and politeness解释如何进行工作, 包括完整的操作程序并强调礼貌在此过程中的重要性Explanation and demonstration of each step letting employee try演示工作步骤后, 让员工自己尝试Check performance检查工作表现Safety rules工作的安全规定Comment评语: _Acknowledgement:I fully understand the above mentioned topics that have been conducted for me.认可承认我接受过上述培训, 并已经完全掌握以上内容._ _Staff Sign Off员工Immediate Superior直接上司Div/Dept Head部门总监/经理 Training Manager培训经理Note: Please bring along this form to attend orientation symposium which will be held no later than _.注意 请在不迟于_年_月_日之前举行的新员工座谈会时, 交此表到培训办公室.
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