服务窗口单位英语常用句型.ppt

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1、WINTERTemplate常见句型常见句型1.May I help you,sir?/Can I help you?/What can I do for you?Anything I can do for you?2.There arent any direct flights,sir.3.Your name,please?/May I have your name,please?/Could I have your name,please?4.Do you want to fly first or economy class?5.First class or business class?

2、01026.Please hold on./Would you hold on for a minute,Ill check for you.7.May I have the travelersnames,please?8.Im sorry.Were all booked up for flight MU5319.9.I cant say for sure at the moment,but well see what we can do for you.10.May I have you flight number?/Your flight number,please?0311.Then t

3、ell me your name,please.12.Would you like to make another reservation?13.Thank you for calling.14.Will you please tell me you departure date?/Your departure date,please?15.What class of service did you reserve?0416.According to the regulations,you can have free baggage allowance of 20 kilos.17.By th

4、e way,conld you tell me your telephone number?If there is a change about your flight,I can inform you.18.Thank you and good-bye.19.Im sorry,there is no seats available on the flight.20.May I see you passport,please?0521.Thank you.Heres your ticket.Please check in at the airport no later than 18:00.22.Would you pay in cash or with your credit card,sir?23.Thank you.Her are you ticket and credit card.Enjoy your trip.