Chapter1MeetingtheTourGroup课件电子教案幻灯片.ppt

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1、2023/1/91导游英语导游英语 第二版第二版高等教育出版社出版高等教育出版社出版 2023/1/92Unit One Meeting the Tour GroupTravel in Beijing导游接站导游接站北京导游北京导游2023/1/93教学内容教学内容2023/1/94Part A Know-how for Tour Guides导游实务导游实务1.Preparations for Meeting the Tour Group接团准备接团准备2.Meeting Tourists at the Airport机场迎宾机场迎宾3.Taking Tourists by Mistake错

2、接错接游客游客Part B Listening Comprehension导导游听力训练游听力训练The Temple of Earth地坛地坛教学内容教学内容Part C Welcome Speech欢迎词欢迎词Welcome Speech by a Local Guide地陪致欢迎词地陪致欢迎词Part D Situational Dialogue情景对情景对话话The Great Wall长城长城Part F Introduction to Tourist Sites景点讲解景点讲解The Former Imperial Palace故宫故宫教学内容教学内容Part F Tourism

3、Culture旅游文化旅游文化The Colors of Imperial Palaces皇皇宫的颜色宫的颜色Part G Translation景点翻译景点翻译Tourist Sites in Beijing北京旅游景点北京旅游景点导游实务导游实务Part A:Know-how for Tour Guidescasually adv.随便地；临时地随便地；临时地excessive adj.过多的过多的,过分的过分的decently adv.端正地端正地,正派地正派地tattoo n.纹身纹身appropriate adj.适当的适当的sandal n.凉鞋；便鞋凉鞋；便鞋gender n.性

4、别性别Newwordsoccupation n.职业职业banquet n.宴会宴会transfer v.转运；转送转运；转送claim v.要求；认领（行李）要求；认领（行李）cardboard n.接站牌接站牌cordially adv.诚恳地诚恳地,诚挚地诚挚地ProperNouns China Beijing International Travel Service 中国北京国际旅行社中国北京国际旅行社 Beijing Capital International Airport 北京首都国际机场北京首都国际机场 local guide地陪导游（简称地陪导游（简称“地陪地陪”）recep

5、tion program 接待计划接待计划 travel agency旅行社旅行社 group code 团号团号 tour leader 领队领队 national guide 全陪导游全陪导游,称称“全陪全陪”sponsor travel service组团社组团社导游实务导游实务2023/1/9101.Preparations for Meeting the Tour GroupMiss.Wang Junling,a new guide Miss.Wang Junling,a new guide from China Beijing Capital from China Beijing

6、Capital International Travel Service will pick International Travel Service will pick up the Browns at the Beijing up the Browns at the Beijing International Airport at seven this International Airport at seven this evening.She is making preparations evening.She is making preparations for meeting to

7、urists.The manager for meeting tourists.The manager helps her to prepare the documents and helps her to prepare the documents and reminds her of the important points reminds her of the important points she should remember as a local guide.she should remember as a local guide.1.Listen carefully,and f

8、ill in the words or phrases you have just heard.l(1)A guide should dress decently,especially on the occasion of meeting the tour group at the airport.Tattoos and _ are not appropriate for a guide.No guides are allowed to wear shorts,a _ or sandals.l(2)A male guide should not wear shorts or wear his

9、cap backwards or _.A female guide may dress casually,but should not wear the _ and have excessive makeup.dyedhairsleevelessshirtsidewaysminiskirtl(3)A guide should remember the details of the reception program before he picks up tourists _.A reception program should include name of travel agency,gro

10、up code,name of tour leader or _,names and number of tourists,arrival time,modes of transport,accommodation and so on.atairportnationalguide导游实务导游实务2023/1/9132.Listen again and answer the following questions.1.What does a guide usually wear when he goes to meet tourists at the airport?A guide should

11、 dress decently,especially on the occasion of meeting the tour group at the airport.Tattoos and dyed hair are not appropriate for a guide.No guides are allowed to wear shorts,a sleeveless shirt or sandals without socks.A male guide should not wear shorts or wear his cap backwards or sideways.A femal

12、e guide may dress casually,but should not wear the mini skirt and have excessive makeup.2.Do you think a guide should know the details of the reception program?Why or why not?A guide should remember the details of the reception program.A reception program should include name of travel agency,group c

13、ode,name of tour leader or national guide,names and number of tourists,arrival time,modes of transport,hotel and so on.Only when he knows the details of the reception program can the guide offer tourists quality service and avoid possible mistakes when he takes them around.导游实务导游实务2023/1/9152.Meetin

14、g Tourists at the AirportMiss.Wang Junling gets all the Miss.Wang Junling gets all the documents ready and calls the driver documents ready and calls the driver to get off to see the Browns at the to get off to see the Browns at the airport.Before she leaves the manager airport.Before she leaves the

15、 manager gives her more suggestions.Miss.gives her more suggestions.Miss.Wang takes notes while the manager Wang takes notes while the manager lists the main requirements of lists the main requirements of meeting meeting tourists.tourists.1.arrive 2.stand at3.check4.claim5.deliverA.theluggageB.entra

16、nceoftheairpotC.halfanhourearlierD.thepassportE.exitoftheairportF.theparkingplaceG.awelcomespeechH.groupcodeColumn AColumn B1.Listen carefully,and match the information in column A with that in column B(There are two extra items in column B).2023/1/917Suggestions:(1)Prior to arrival:confirm expected

17、 arrival time;arrive at airport 30 minutes prior to expected arrival time and confirm the exact parking place;reconfirm exact arrival time;contact porter and inform him of the luggage area;stand at a highly visible location in the exit,in full view of arriving tourists with a cardboard.导游实务导游实务2023/

18、1/918(2)Upon arrival of the tour group:meet the tour group and check the group code,number of tourists and name of the national guide or tour leader;make sure that all the luggage has been claimed and collected by porter and transferred to the coach;lead tour group to the coach and stand by the door

19、 to politely greet tourists and confirm the number of tourists.2023/1/919(3)En route to the hotel:greet tourists cordially or deliver a welcome speech;inform overseas tourists of the local time;give a brief introduction to local customs,location of the hotel;inform tourists of first meeting place an

20、d parking place(if applicable).导游实务导游实务2023/1/9202.Listen again and answer the following questions.1.How does a guide meet tourists at the airport when they arrive?When they arrive the guide should greet them with a friendly manner,check the group code,number of tourists and name of the national gui

21、de or tour leader.He must make sure that all the luggage has been claimed and collected by porter and transferred to the coach;then take them to the coach and stand by the door to politely greet them and confirm the number of tourists.2.What does a guide serve tourists on the way to the hotel?The gu

22、ide should greet them cordially or deliver a welcome speech,inform overseas tourists of the local time,give a brief introduction to local customs,location of the hotel;in addition,he or she should inform tourists of first meeting place and parking place if applicable.导游实务导游实务2023/1/922Additional Tip

23、s for Tour GuidesTaking Tourists by MistakeA guide should take precautions to avoid the mistakes when he meets tourists at the airport or bus station:A guide may pick up tourists other than his own tour group because of carelessness,while his own tourists are left at the airport or,have been picked

24、up by some other guide.To avoid such mistakes,the guide may take the following measures:2023/1/923The guide should double-check the information of the tour group:checking the name of sponsor travel service,number of tourists and name of the national guide or tour leader.If he mistakes the tour group

25、 of other travel agency for his own group,he should first report the case to his travel service and do an apology to the tourists.Meanwhile he must hand the tour group over to the other travel agency.2023/1/924If the tour group belongs to the travel service that he works for,but he is not supposed t

26、o be their guide,the local guide may make the best of the mistake by acting as its guide and picking them up.2023/1/925Exercise:Decide whether the statements are true or falseIf it is true,put“T”in the space provided and“F”if it is false.1._ Sometimes it happens that no guide meet the tourists when

27、they arrive at the airport because(a)The sponsor travel service fails to inform the local agency of the arrival time;(b)The local agency gives the guide inaccurate information;(c)The guide remembers the wrong time and place of arrival;(d)The guide is held up by a traffic accident.导游实务导游实务2023/1/9262

28、._ After he accepts the assignment of meeting tourists,the guide should check the date,time and place of their arrival.2023/1/9273._ On the day when the tourists arrive,the guide may not contact the sponsor travel service to confirm the arrival time,but he should inform the driver of the time and pl

29、ace.2023/1/9284._ The guide should set aside enough time to make sure he arrives ahead of time.If the flight is overdue the guide can come back to the travel service.导游听力导游听力travelogue n.旅游风光片；旅行杂志旅游风光片；旅行杂志initially adv.最初最初,开头开头sacrificial adj.祭祀的，牺牲的祭祀的，牺牲的subordinate n.下属；附属物下属；附属物altar n.祭坛祭坛,祈

30、祷祭拜的地方祈祷祭拜的地方tier n.列列,行行,排排,层层,等级等级solstice n.天天至日至日,至点至点throne n.皇位皇位,王位王位confer v.授予授予(称号、学位等称号、学位等)Part B:Listening ComprehensionNewwordsThe Temple of Earth The Temple of Earth ProperNounTemple of Earth地坛地坛New York纽约纽约 United States 美国美国 Air China中国国际航空公司中国国际航空公司 Gate of Earthly Tranquility安定门安定

31、门 Emperor Jiajing（明）嘉靖皇帝（明）嘉靖皇帝 Fangzetan(Water Surrounded Square Altar)方泽坛方泽坛 God of Earth地祗（地神）地祗（地神）Rites of Zhou Dynasty周礼周礼 Gods of Five Sacred Mountains五五岳之神岳之神2023/1/931 Built in 1530,Changed into the present name in 1534.2023/1/932The Temple of the Earth2023/1/933 The emperors went to the te

32、mple three times a year:Pray for a good harvest on the 15th day of the first lunar month;Pray for rain during the Summer Solstice;Give thanks for a good harvest during Winter Solstice.2023/1/935皇穹宇皇穹宇 2023/1/936祈谷坛祈谷坛 牌坊牌坊2023/1/938祈年殿祈年殿2023/1/939 祈年殿内，天花板处是祈年殿内，天花板处是精致的精致的“九龙藻井九龙藻井”，龙井柱则是描金彩绘。龙井柱则

33、是描金彩绘。殿内中央有一块平面圆殿内中央有一块平面圆形大理石，石面上的花形大理石，石面上的花纹，是自然形成的龙凤纹，是自然形成的龙凤花纹，一条行龙抱着一花纹，一条行龙抱着一只凤凰，这便是只凤凰，这便是“龙凤龙凤石石”，即，即“龙凤呈祥龙凤呈祥”。导游听力导游听力2023/1/940 The Browns are flying to Beijing The Browns are flying to Beijing from New York,the United States by from New York,the United States by Air China.The plane wi

34、ll land at the Air China.The plane will land at the airport within two hours and a half.airport within two hours and a half.Now they are watching the travelogue Now they are watching the travelogue of the Temple of Earth on TV,one of of the Temple of Earth on TV,one of important tourist sites in Bei

35、jing.important tourist sites in Beijing.1.Listen carefully,and fill in the blanks with the words or phrases youve just heard导游听力导游听力TheTempleofEarth,locatedoutsidetheGateofEarthlyTranquility,wasinitiallybuiltin(1)_,the9thyearunderthereignofEmperorJiajing.KnownformerlyasFangzetan(WaterSurroundedSquar

36、eAltar)itwaschangedintothepresent(2)_in1534,the13thyearinthereignofthesameemperor.Thekeybuildinginthetempleisthesacrificial(3)_andallotherbuildingsandsetupsarethesubordinates.Thesacrificialaltar,facingsouthandbackedatnorth,isatwotiered(4)_altarbuiltofstone-slabs.Onallfoursides,itisroundedupwithyello

37、w-glazedbricks.NextonlytotheTempleofHeaveninsize,itisthe(5)_altarforofferingsacrificestotheGodofEarthinChina.1530namealtar squarelargestTemple of EartTemple of Earth hTheTempleofEarthisasacrificialaltaronwhich(6)_oftheMingandQingdynastiescametooffertheirsacrificestotheGodofEartheveryyear.Takingupthe

38、systemoftheRitesofZhouDynastyemperorsoftheMingandQingdynastiescameearlyinthe(7)_everysummersolsticetooffersacrificestotheGodofEarth,andtheGodsofFiveSacredMountains,etc.Besides,ateverygrand(8)_ofthecountry,suchasanewemperorcomingtothethrone,imperialwedding,conferringthetitleofqueen,theemperorwouldsen

39、da(9)_topraytothegodshereonhisbehalf.emperorsmorningoccasionprince导游听力导游听力2.Listen again,and answer the following questions.1.What is the original name of the Temple of Earth?When did the temple get its present name?It was the Fangzetan(Water Surrounded Square Altar),which was changed into the prese

40、nt name in 1534,the 13th year in the reign of the same emperor.2.Which is the largest altar for offering sacrifices to the God of Earth in China?The Temple of Heaven is the largest altar for offering sacrifices to the God of Earth in China.3.When did the emperors of the Ming and Qing dynasties come

41、to offer their sacrifices?What gods did they worship besides the God of Earth?Taking up the system of the Rites of Zhou Dynasty emperors of the Ming and Qing dynasties came early in the morning every summer solstice to offer sacrifices.4.On which occasions did the emperors send a prince to the Templ

42、e of Earth to pray to the gods?Besides,at every grand occasion of the country,such as a new emperor coming to the throne,imperial wedding,conferring the title of queen,the emperor would send a prince to pray to the gods here on his behalf.Part C:Welcome SpeechNewwordscolleague n.同事同事,同僚同僚warm-hearte

43、d adj.热诚的，热心的热诚的，热心的hesitate v.犹豫犹豫,踌躇踌躇skyscraper n.摩天大楼摩天大楼skyline n.天际线天际线,以天空为背以天空为背景映出轮廓景映出轮廓jungle n.丛林；生死关头丛林；生死关头feast v.享受；参加宴会享受；参加宴会欢迎词欢迎词ProperNouns Beijing Hotel北京饭店北京饭店 Pacific Ocean太平洋太平洋 Great Wall长城长城 Former Imperial Palace故宫故宫 Summer Palace颐和园颐和园 Beijing Hutong北京胡同北京胡同 Yonghegong L

44、amasery 雍和宫雍和宫 Big Bell Temple大钟寺大钟寺 Beijing Roasted Ducks北京烤鸭北京烤鸭欢迎词欢迎词2023/1/949Tips for a Welcome SpeechA guide should deliver a speech to welcome the visitors on occasions such as on the way to hotels,at the banquets or at the parties.To deliver a welcome speech,a guide should first extend his g

45、reetings to the tourists who have arrived.2023/1/950He should introduce himself,the driver and the travel agency he works for.He should express his wish to provide good service.He may inform tourists of the hotel in which they are to stay,its location and facilities.2023/1/951He may give a brief int

46、roduction to the tourist sites that tourists plan to visit.Last but not the least,try to take this chance to wish tourists have a good trip.Dont forget to repeat something important until every tourist learns it by heart.civilization n.文明：文化文明：文化strategic adj.战略的战略的,战略上的战略上的invasion n.入侵入侵watchtower

47、 n.了望塔了望塔foundation n.基础；基金基础；基金Part D:Situational DialoguesNewwordsThe Great WallThe Great Wall情景对话情景对话ProperNouns Jurongguan Pass居庸关居庸关 Warring States战国（战国（475B.C221B.C475B.C221B.C）Qin Shihuang秦始皇秦始皇 Shanhaiguan Pass山海关山海关 Bohai Bay 渤海湾渤海湾 Jiayuguan Pass 嘉峪关嘉峪关 Gansu Province甘肃省甘肃省 World Cultural

48、Heritage Site世界文化遗产地世界文化遗产地 UNESCO联合国教科文组织联合国教科文组织(英文全称为：英文全称为：United Nations Educational,Scientific and Cultural Organization)2023/1/954The magnificent Great Wall of China.A Chinese saying goes like that,“you are not a real man until you have climbed the Great Wall”.2023/1/956The beautiful scenery

49、in four seasons at Great Wall,where you can feast your eyes.Spring SummerAutumn Winter2023/1/957Qin Shi Huang the first Chinese emperor2023/1/958The Shanghaiguan Pass at Qinhuang Island,the first Pass under heaven.2023/1/959The Jiayuguan Pass in Gansu Province,The end point of Great Wall.2023/1/960M

50、engjiang looked for her husband along the Great Wall,but he died there.She cried so bitterly that her tear swept away a section of the Great Wall.This is the Wangfu Stone.情景对话情景对话2023/1/961Useful Expressions for a dialogue1）长城有你）长城有你说得那么好说得那么好吗？我已经吗？我已经等不及等不及要去看看了。要去看看了。Is the Great Wall really as g