2023年商务英语中级考试历年真题.docx

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1、2023年商务英语中级考试历年真题 商务英语中级考试历年真题 胜利呈概率分布，关键是你能不能坚持到胜利开始呈现的那一刻。以下是我为大家搜寻整理的商务英语中级考试历年真题，盼望能给大家带来关心!更多精彩内容请准时关注我们免费学习网! electronic The secret of success in electronic commerce lies in placing a new emphasis on a well-established area. That area is customer service, which is now the only point of 19 betw

2、een a business and the buying public. There are a number of factors in a real-world shop that 20 people&39;s perceptions of a business: these 21the location and the appearance of the premises,the quality and the pricing of the merchandise or services’and the behaviour of the staff. However, if

3、 a company is trying to make a good impression with online customers,most of these factors do not 22 a part. In the 23 of these factors, the way customers are 24 when they have a reason to call has a fundamental effect on a company&39;s ability to retain them as customers. Even more than regular tel

4、ephone or in-person customers, web customers are impatient，easily frustrated and always conscious that they have other places where they can 25 their business.Preventing them from doing that means meeting them on their own26and providing them with what they want. This necessity, in27，means that comp

5、anies that sell over the net must get back-end functions right. Imposing28 requirements on customers will not work; a business that 29 on customers emailing for assistance instead of using the phone, for example, will lose repeat custom. If the phone is used, it must be answered 30, and the staff sh

6、ould look for ways of helping even the most awkward customers31, as is more usual,trying to find some32 to blame the customer for any problem. An important，final point is that it is vital that all addresses，web links and phone numbers work properly and efficiently. This ought to 33 without saying.Ex

7、perience，however, shows that it does not. 19、A relationship B association C. meeting D contact 20、A force B determine C decide D fix 21、A enclose B consist C include D contain 22、A get B run C play D have 23、A absence B lack C need D scarcity 24、A cared B treated C dealt D considered 25、A deliver B

8、bring C move D take 26、A policies B standards C terms D conditions 27、A turn B sequence C line D order 28、A dense B rigid C deep D solid 29、A demands B insists C expects D instructs 30、A punctually B precisely C promptly D presently 31、A apart from B other than C except for D rather than 32、A case B

9、 excuse C fault D purpose 33、A do B make C go D come 我个人认为，完形填空这种题型属于BEC阅读里相对不简单把握的。其他几个部分多参照原文就能找到答案，而完形填空的答案有的时候靠分析是得不出结果的，因为会考到一些固定用法，而且是商务英语里的固定用法。固定用法一时半会是无法积累的。要想做好BEC里的完形填空，一是要把握肯定的解题技巧比方排除法和猜题，二是要培育商务英语的.感觉。感觉的培育也有两种途径，一个是多读原版商业英语文章，另一个就是把历年BEC真题里的完形填空原文填上空缺的单词反复朗读。 这篇名为电子商务胜利秘诀的文章主要分析了从事电子商

10、务必需考虑的几个factor。重点考虑的是如何服务客户，不是在线的，而是电话。 19题首先考的就是一个固定的商务英语用法。Point of contact, 接触点。商业词典的解释：Person or a department serving as the coordinator or focal point of an activity or program.英文WIKI的解释：A point of contact POC, also single point of contact or SPOC is the identification of, and means of communic

11、ation with, persons and organizationss associated with the resources. 26题，on one&39;s own terms,依据某人自己的主见。联系此句上下文，是说电子商务的客户不好服侍，得根据他们的意思来提供他们想要的。所以后面的28题应当选择rigid，僵硬的。意思是不能把一些僵硬的要求强加在客户的身上。 27题，in turn相应的;in sequence按顺序，依次;in line成始终线;in order整齐，秩序井然。 31题，后面的as is more usual是插入语，在这里完全可以忽视不计，联系整个句子的意思。是说员工应当想方法对付哪怕是最难对付的客户，而不是找借口去指责客户。所以应选rather than 而不是。apart from相当于except for，除了…外都,other than相当于except，除…以外。 32题，理解了上下文，应当选excuse。与fault相关的短语是find fault with 33题，go without saying固定用法，不言而喻的意思。 PREV ARTICLE职称英语卫生类词汇选项练习题2023NEXT ARTICLEPETS二级对话理解题命题思路与解题技巧