英国中小企业案例分析.pdf

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1、SMEs MOD Case Studies SME Name:AcciDont Description of Product/Service:Driving licence acquisition training Procurement Team:Army Land Forces Proc3 Notes:Won the 3 year contract to provide Driving Licence Acquisition Training by developing an innovative business administrative system.Training instru

2、ctors can access the system remotely increasing efficiency at significantly reduced training overhead costs.Case Study?Yes,attached at Annex A SME Name:Turner Virr Ltd Description of Product/Service:Manufacturer of uniform,clothing and accessories.Procurement Team:DES LSC Notes:Won the contract to p

3、rovide uniforms for the Royal Hospital Chelsea by scoring highly on technical capability,capacity and price.Their sound knowledge of the military system was highly beneficial when dealing with Ex-Service personnel.As an SME their attention to detail enabled them to deliver a more patient-flexible se

4、rvice.Case Study?Yes,attached at Annex B SME Name:SAS Ltd and their parent Solent Divers.Description of Product/Service:Supply of breathable gases,testing and refurbishment of breathing systems and apparatus.Procurement Team:DES Ships Notes:Won the contract for testing and refurbishing of breathing

5、systems.The SME submitted a competitively priced proposal,had extensive knowledge of user requirements and provides an excellent service.Case Study?Yes,attached at Annex C SME Name:Enhanced Protection Systems UK Limited Description of Product/Service:The supply of 2D multi-spectral camourflage mater

6、ial.Procurement Team:DES Combat Air Notes:A competitive contract awarded to meet a UOR with delivery completed by 4 Apr 11 Case Study?Yes,attached at Annex D SME Name:Austin Hayes Ltd Description of Product/Service:The refurbishment of ammunition containers and associated parts.Procurement Team:DES

7、DGM PT Notes:A competitively awarded contract,five years duration with option to extend by another five years.The company is constantly initiating and evolving techniques to recycle used packaging.Several proposals have been adopted.Est.savings are 20m per annum.AHL received a CDM commendation in Ma

8、y 2010.Case Study?Yes,attached at Annex E SME Name:LSC Group Description of Product/Service:Support programme for the Apache attack helicopter.Procurement Team:DES Hels Notes:A competitively awarded contract,awarded in 2001(believed complete),that saved approx 10m by implementing spares and R&O mode

9、lling for the Apache IOS.Case Study?Yes,attached at Annex F SME Name:Marlborough Communications Ltd(MCL)Description of Product/Service:MCL provides design,development,production and support of advanced electronic and electro-mechanical systems.The winning bid came from a team of two SMEs-one with kn

10、owledge of public tender process and financial backing and the other with the technological solution.As a small business MCl demonstrated the versatility to tailor products to support customer requirements and their proposal offered the best value for money with the potential for future gain share o

11、pportunities.Procurement Team:DES AS Notes:A competitively awarded contract,awarded in 2011.Case Study?Yes,attached at Annex G SME Name:BiP Solutions Ltd Description of Product/Service:The publication of the MOD Contracts Bulletin Procurement Team:Centre TLB on behalf of SRT Notes:BIP Solutions Ltd

12、publishes the MOD Contract Bulletin.Their innovative proposal ensures that all services are provided at no cost to the MOD,with revenue generated through subscription and advertising space.Case Study?Yes,attached at Annex H SME Name:Software Box Limited Description of Product/Service:IT Software and

13、 hardware reseller.Procurement Team:DES ISS Notes:The MOD Information Assurance framework is managed by the MOD DES ISS Commercial Information Assurance(IA)team and is the largest contract of its type in Government.The current framework has three providers,all SMEs:Akhter Computers Plc Centerprise I

14、nternational Ltd Software Box Ltd The three suppliers,as a result of mini competitions,have realised approximately 1/2m savings from an annual spend of approximately 25m.All three suppliers provide products and services that are suitable for use by other departments and Software Box already has a re

15、lationship providing software through the GPS CITHS framework.They have also expressed their willingness to tender for the forthcoming Pan Government IA Framework due to commence in May 2013.Software Box Limited,a company having circa 85m annual turnover and staff level of 95.SBL continue developing

16、 industry partnership arrangements with the likes of Dell and Apple and they are one of only 15 UK Microsoft LARS(Large Account resellers)providers.SBL have been a provider to MOD for over 20 years,consistently winning tenders through open competition(OJEU).SBL is successful as they are extremely kn

17、owledgeable and provide an efficient effective service to their customer base.They also bring innovation;DOBUS(Defence Out of Band Update service)was conceived,designed and built by SBL.Its purpose is to provide an internet independent system for the delivery of anti-virus and product software updat

18、es,patches and hot fixes via a trusted bearer.SBL was also awarded a NATO BOA(Basic Order Agreement)for Information Assurance Products and Services in April 2009 allowing them to provide IA solutions to all 28 member nations.Case Study?Yes,attached at Annex I SME Name:Tradewind Turbines Ltd Descript

19、ion of Product/Service:The development of wind energy capture to reduce dependency on fossil fuels.Procurement Team:CDE Notes:The Tradewind turbine is the result of a response to the call for“The Self Sustaining Forward Operating Base”which was published in May 2009.This call forms part of the Reduc

20、ing Operational Dependency on Fossil Fuels Capability Vision launched in 2009.Funding was secured from CDE for the development of the initial proof of concept by Scimar Engineering Ltd,based in Exeter.The company Tradewind Turbines Ltd was subsequently set up to further develop this initial proof of

21、 concept.Early calculations suggest that the Tradewind turbine could save anywhere from 500k to 1.3m in fuel costs over five years.Case Study?Yes,attached at Annex J SME Name:Accuracy International Ltd Description of Product/Service:The Sniper System Improvement Project Procurement Team:DES LE LWPB

22、Notes:The Sniper System Improvement Project was run from 2004 achieving its In Service Date with deliveries in 2008.Exempted from the Public Contracts Regulations,most elements of the system were sourced through open competition in accordance with departmental policy at the time.Accuracy internation

23、al won the rifle element of the system in competition with other contenders on the grounds of performance and price that delivered best value for money for Defence.There were no changes to extant procurement practices for this competition.The company remains a valued supplier and provides repair and

24、 maintenance services for the system.Case Study?Yes,attached at Annex K SME Name:Purchasing Price Index Limited Description of Product/Service:An independent system of benchmarking catering costs Procurement Team:DES DFS Notes:Established 1989 as an independent catering benchmarking company in the U

25、K.Extensively used across the private and public sectors,with clients including MOD,House of Commons,Bank of England,Royal Mail and many more.Proven benchmarking tool used in delivering initial and ongoing cost savings.Independent and essential audit system,aiding responsible financial management an

26、d supporting sound budgetary control.Promotes Transparency and Accountability,assisting Value-for-Money catering and supply contracts.Case Study?Yes,attached at Annex L Annex A Case Study Driving Licence Acquisition Training for the Defence School of Transport The Defence School of Transport(DST)is

27、responsible for all the categories of driving licence acquisition training that are required by the UK Armed Forces,including Car(and trailer)B(+E),HGV(and trailer)C(+E)and Minibus(and trailer)D1(+E).Because of the high volume of training,a separate contract for all Phase 2-trade training s necessar

28、y.The MODs most recent requirements were advertised in the Defence Contracts Bulletin where it was competitively tendered and re-let in summer 2011.The successful contractor was AcciDONT,a company based in Helensburgh,Scotland.The companys original specialism was in fleet training,with an emphasis o

29、n risk management and driver safety.Since 2006,AcciDONT has also carried out Licence Acquisition Training for DST.Theyre an SME who provide the vehicles under franchise to self-employed driving instructors.AcciDONTs business administration database was designed in-house.It enables customers to log-i

30、n from any part of the country(even from an iPad in a parked vehicle)and update training records,instructor availability and check the status of payment.The system provides MI,calculating average pass rates and providing a plethora of other statistical data.The system has provided greater efficiency

31、 and a reduced management overhead.Annex B Case Study-Manufacturer of Uniform,Clothing and Accessories.Turner Virr Ltd is an SME that manufactures and supplies uniform clothing and equipment.They provide a range of uniforms and accessories,including traditional police and military dress uniforms,hig

32、h performance outerwear,operational and corporate clothing.These are supplied to the UK Police,MOD and other uniformed personnel throughout the United Kingdom and overseas.The company is assessed and accredited to quality assurance standard BS EN ISO 9001 and has gained accreditation to the environm

33、ental standard,BS EN ISO 14001.The department uses fair open and honest procurement practices that does not discriminate for or against SMEs or larger companies.We are bound by EU procurement law and legislation(Public Procurement Regulations)and this is strictly adhered to.In particular,Defence Clo

34、thing ensures that any company expressing an interest against an advertisement are given the opportunity to submit a Pre Qualification Questionnaire.This is assessed against a number of attributes including:Technicians or Technical Services and Quality Control,Manufacturing Capability,Technical Capa

35、bility,Ability to meet specifications,Supply chain management,Third party accreditation,Supply of requested documentation and Financial viability based on risk assessment of audited accounts The invitation to Tender is issued to those successfully passing the PQQ stage.The Contract was awarded follo

36、wing assessment in three areas;Price,Technical sample and ITT Question.The question set allowed all tenderers including SMEs andopportunity to convey their expertise in manufacturing and their understanding of the requirement given that Defence Clothing Uniforms is a specialist area.Turner-Virr won

37、the recently awarded Royal Hospital Chelsea contract(DC3A/3006).The tender bid was assessed in three areas,technical capability,capacity and price.Turner Virr Ltd was successful,scoring highly in understanding of the technical competencies and capabilities,continuity of supply,management of inventor

38、y,sustainability and delivery.Turner-Virrs knowledge of the military system was highly beneficial when dealing with Ex-Service personnel.Their attention to detail enabled them to deliver a more patient-flexible service.4.Any added value they deliver as part of the Contract?In discharging this Contra

39、ct,Turner Virr Ltd have to recognise the variances associated with this particular customer due to the age and/or infirmity of the Royal Hospital Chelsea Pensioners but equally given their unique body shapes and sizes in comparison with serving officers and ratings.Initial feedback is that Turner-Vi

40、rr is flexible and understanding.They adapt between their normal weekly customers to a slower more patient-friendly way of carrying out their duties with the elderly.Turner Virr Ltds knowledge of the military system is beneficial when dealing with ex-service men and women.Annex C Case Study Diving G

41、as supplier SAS Ltd and their parent company Solent Divers are both SMEs.Safety Air Services Ltd(SAS)supplies breathing gases to both MOD and the private sector.The two MDs Alan&Paul Hares jointly manage both companies,employing less than 20 people in total.SAS Ltd has been supplying MOD in excess o

42、f 30 years and Solent Divers have previously held the contracts for diving wet suits and dry suits.SAS Ltd holds the current contract for the testing and refurbishment of breathing systems valued at approximately 1m over 5 years.The current contract was awarded following competition to SAS Ltd in Oc

43、tober 2010.SAS Ltd provides is ideally located on the South coast close to the Defence Diving School.Annex D Case Study-Supply of Camouflage Material.Enhanced Protection Systems UK Ltd won the contract for the supply of 2D Multi-Spectral Camouflage Material.The requirement arose from the need to pro

44、vide single man survival packs for additional aircraft scales for Op Herrick under an Urgent Operational Requirement.The contract was advertised as a Competitive Contract Notice in the Defence Contracts Bulletin and Supply2/gov/uk on 20th September 2010,the expected value being lower than the thresh

45、old for EU Procurement Regulations.Enhanced Protection Systems UK Ltd(EPS)was one of four companies invited to tender following evaluation of the expressions of interest.Of the tenders received,EPS represented best value for money.The only other sample deemed compliant had a minimum order quantity f

46、ar in excess of the quantity for which we could foresee a need going forward.After evaluation of the tenders by the Project Team with subject matter expertise provided by Defence SERE Training Organisation at RAF St Mawgan,the contract was awarded to EPS on 16 February 2011.Delivery of the goods was

47、 made on 4 April 2011.Annex E CASE Study The Refurbishment of Ammunition Containers and Associated Parts.Austin Hayes Ltd(AHL)of Cemetery Road,Yeadon,Leeds,West Yorkshire,LS19 7BD.Tel 0113 250 2255;Total Employees:c.90;Current Contract Requirement:Partnering Agreement for the Refurbishment of Ammuni

48、tion Containers and Associated Parts(replaced enabling contract which ran for 8 years,total value c.25M);Value:40M+over 10 years,with duration currently 5 years firm from May 2011,plus performance related options to extend for up to a further 5 years(to May 2021);Current PA Savings:Estimated 20m pa

49、by cost avoidance-buying new packaging,when compared to cost of refurbished packaging to an equivalent standard;Evidence of Innovation:Company is constantly initiating and evolving techniques to enable greater proportion of used packaging to be either recycled or refurbished(in this regard,several o

50、ptions proposed by AHL have been adopted and are now demonstrating further benefits);Long-term Development Aims:Expansion into new purpose-built site,diversification(already working with oil Industry to developing paint coatings and related fabrications),also previously successfully contracted for r