IT项目管理期末复习要点.ppt

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1、 Information Technology Project Management Review1Chapter 1.Main PointsThe growing need for better project management,especially for information technology projects.What a project is,the triple constraint of projects:Scope,Time and Cost.Key elements of the project management framework,the 9 project

2、management knowledge areas.What are the challenges to PM.2Chapter 2.Main PointsThe systems view of project management and Three-Sphere model:Business,Organization and TechnologyOrganizations four frames:Structure,Human Resource,Political and SymbolicThe concept of a project phase and the project lif

3、e cycle.SDLC3Chapter 3.Main PointsThe five project management(PM)process groups:Initiating,Planning,Executing,Monitoring and controlling,Closing.Understand how the PM process groups relate to the PM knowledge areas.4Chapter 4.Main PointsThe strategic planning process and different project selection

4、methods.Seven main processes:project charter,preliminary project scope statement,management plan,Project execution,monitoring and controlling,change control process,closing projects.Project Baseline:approved plan plus approved changes.NPV,ROI5Chapter 5.Main PointsThe elements of project scope manage

5、ment.The scope planning process.The scope definition process and work breakdown structure WBS,the analogy,top-down,bottom-up,and mind-mapping approaches to make WBS.Difference between work products and deliverables Why scope control is so important on IT project?WBS,JAD6Chapter 6.Main PointsDefine a

6、ctivities,Network diagrams.Tools and techniques to perform activity duration estimating.Critical path Gantt chart for planning and tracking schedule information,the critical path for a project,critical chain scheduling and the Program Evaluation and Review Technique(PERT).AOA,PERT,CPM,TOC,SMARTWhy t

7、ime control is so important to any project?7Chapter 7.Main PointsThe basic project cost management principles,concepts,and terms.Different types of cost estimates and methods,SLOCLife cycle costing.Tangible,intangible,direct and indirect costs EV,PV,AC,CV,SV,CPI,SPI and its calculations8Chapter 8.Ma

8、in PointsProject quality management concepts.Quality planning and quality assurance.Why quality assurance is so important in any project?Three outputs of the quality control process:Acceptance decision,Rework,Process adjustment.The tools and techniques for quality control:Pareto analysis,Six Sigma.C

9、MM,CMMI9Chapter 9.Main PointsThe importance of good human resource management on projects,and its processes.Understanding the theory of Abraham Maslow on motivation.Project staff acquisition and resource assignments,resource loading,and resource leveling.Team development,team-building and reward sys

10、tems.Coveys seven habits for project managers RAM10Chapter 10.Main PointsThe elements of project communications and its concepts.The good communications management for stakeholder relationships.Methods for improving project communications,such as managing conflicts,running effective meetings,using e

11、-mail and other technologies effectively,and using templates.Performance reporting:progress reporting and forecasting11Chapter 11.Main PointsThe elements involved in risk management planning The common sources of risks in information technology projects.The risk identification process,tools,and techniques.The qualitative risk analysis process:using probability/impact matrixes,and Top Ten Risk Item Tracking technique.The quantitative risk analysis process:decision trees,simulation.EMV12