《剑桥商务英语初级》PPT课件.ppt

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1、Business travelFlight problems登机流程登机流程国内航班提前一个半小时。国际航班提前2小时到达机场。到机场后，先找值机柜台（一大排连起来的柜台），每个柜台都有显示屏，显示航空公司名称和航班号，找到你乘坐的航班号对应的柜台，持身份证换登机牌。如果你有行李或违禁物品，可以在值机柜台办理托运，把行李交给值机员就可以。国内航班20KG以内行李免费。如果你想购买飞行意外险，可以到机场的总服务台购买。换完登机牌后，就可以进入安检通道，这里要对你的安全性进行检查，遇有违禁物品，在这里会被处理掉。过完安检通道后就进入隔离区，到隔离区后，按登机牌上提示的登机口，找到登机口，在入口处休

2、息等待登机。飞机靠桥后，持登机牌登机，进入机舱后，按登机牌上指示的坐位，找到坐位坐好。如果随身行李，可以放在头顶的行李箱中。系好安全带，开始愉快的飞行旅程。到达目的地后，按指示方向出港，如果你有托运行李，请到行李处，那有输送皮带将您的行李送出来。如果机场比较大型，皮带也可能有多条，但每条都会有显示屏显示航班号，你要按号去查找并领取。领取行李后，给行李人员核对一下行李号和登机牌号码，就可以出港了。飞行旅程结束。如果你乘坐的是经停航班，到达经停城市后，所有的乘客要下机，下机后，就在隔离区等待半小时到1小时，此时你可以四处活动一下，可以上上厕所，逛逛商店，但不要出隔离区，因为你没有手续，无法进入安检

3、通道。等待通知，不要离登机口太远，等待重新登机后，继续后半段旅行Flight expressionsfrist class 头等舱 business class 商务舱economy class 经济舱round-trip ticket 往返机票single/one-way ticket 单程票Air traffic controller 空中交通指挥员Departure board 出港指示牌Departure lounge/hall 候机室International/domestic flight 国际/国内航班Boarding pass/card 登机牌Airport terminal

4、机场航站楼Check in办理登机手续 check out 结账离开Construction fee 机场建设费Baggage handler 行李员Passport control 验护照Luggage/baggage claim 行李领取处Gate;departure gate 登机口Scheduled time 预计到达时间Actual time 实到时间Take off/land 起飞/降落Delayed;cancelled 延期/推迟Luggage tag 行李标签Trip&Journeytravel旅行 journey 旅途,可以至真正的旅游中的旅途,也可以引申为人生旅途等 Tri

5、p 旅途,主要指旅游中的旅途,行程He needs to travel between cities all the time.他需要在不同城市间来回穿行.Life is a journey full of surprises.生活是充满惊奇的旅途.How was your trip to shanghai last week?你上周去上海的旅途如何?Reported/indirect speechShe says,“I am hungry”.What does she say?She says that she is hungry.人称时态等的变化人称时态等的变化He said:“Ive l

6、eft my book in my room.”She said to Tom,“I can help you.”She says,“This is his book.”He said,“It could be delayed.”She said,“It will be early for me to go there.”The mother said,“Tom,get up early,please.”The teacher said,“The earth goes round the sun.”He said,“I have studied English since I was a bo

7、y.”She said,“I read the book while I was waiting for a bus.“What did you do here yesterday?”the old man asked my brother.No card,no ticketDear Mr Bennet,The editor of our in-flight magazine has written to me about your complaint.I have spoken to the check-in staff,and they told me what they do in th

8、ese situations.As credit card fraud is a serious problem nowadays,we make every effort to protect our customers.On this accasion,we would like to refund you$375.And we look forward to seeing you on board one of our planes in the future.Yours sincerely Travel arrangementsHotel amenitiesWhich one is t

9、he most important?Lift Jacuzzi(按摩浴缸)Mini bar hair dryerFitness room 健身室Free newspapersAir conditioningSwimming poolConference roomTranslation servicesDirect-dial telephoneRoom serviceInternet connectionLaundry serviceRestaurantState-of-the-art gymSports facilities:indoor and outdoor swimming pools,t

10、ennis courts,nine-hole golf courseSecretary and translation servicesBusiness support:computers,printers and scanners,high-speed internet access,photocopying and faxing facilities24-hour multilingual concierge serviceAirline reservationsInternet broadband accessDirect-dial multi-line telephones with

11、voice mailDear Mr Rogers,We are looking for a hotel to host our marketing conference from 23/06 to 26/06,with about 20 people attending.We will need one conference room with a computer for PPT.We wont need an internet connection.We will need full-board,single-room accommodation for everyone attendin

12、g,for three nights from 03/06.Could you please confirm the availability of the rooms,and send me a full quote for the rooms and equipment?Yours sincerelyDearThank you for your enquiry about hiring our hotel.We have 24 single rooms available for the dates you mentioned,and also one conference room.Al

13、l of our conference rooms have computer presentation facilities with internet access.The accommodation costs$95 per room per night,and the conference room costs$650 per day,including the cost of equipment and the presence of a technician.Therefore,the total cost is$7,650.I look forward to hearing fr

14、om you.Yours sincerelyAt the hotelA business centre secretary deals with business peoples needs.A porter carries peoples bags and suitcases.A waiter works in a restaurants and brings food to customers.A chambermaid cleans and tidies hotel bedrooms.Arranging business travel09:00-nine oclock;nine am;o

15、h nine hundred hours;nine in the morning12:15-a quarter past twelve;twelve fifteen pm07:45-a quarter to eight;seven forty five am21:30-half past nine;twenty one thirty;nine thirty pm17:05-five past five;seventeen oh five22:40-twenty to eleven;twenty two forty;ten forty pmPossible flightsAny on Tuesd

16、ay evening,or Air France at 06:40,and British Air ways at 06:20,on Wednesday morning.Changes to flight detailsWe have just heard that there is going to be a strike by air traffic controllers in Pairs next week,so all flights to Pairs will be diverted to Lyons.The strike could last only a short time,

17、but there is no guarantee of this.Therefore,we can give you a refund on your ticket,or alternatively make a booking for later date.Please let us know which option you would prefer.Yours sincerely From:JK WikinsTo:TravelenseSubject:Re:Changes to flights detailsThank you for your email about the strik

18、e in Pairs next week.As I must go to Pairs,Ill go by train.Therefore,I would be grateful for the refund on my ticket.Yours sincerely,Dear Gianni,I havent received your data yet,and its getting to late.I have to write the report for Cairoli&Sons,and I need the data for this.Please send it by tomorrow morning.ThanksMargarehaDear Emilia,Thanks for your report.I found it very useful and interesting.It was well written and complete.Id like to talk to you personally about your conclusions.Would next Thursday be convenient?Best wishesMarkThank you!