后台管理系统--采购物料管理系统.pptx

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1、Back Office System後檯管理系統Back Office SystemnFunctions:nSystems generally work behind the scenes nDesigned to automate key business function rather than serve the customer directlyBack Office SystemnPayroll systemsnAutomate the calculation and payment of wages and salariesnPersonnel systemsnStore and

2、analyze information about employeesnAccounting systemsnAutomate the process of drawing up periodic financial reportsnMarketing systemsnHelp analyze the market position f the hotelPayroll SystemsnCalculating payroll can be a complicated and time consuming processnDifferent work hour with different ra

3、tenRegular work hours;overtime work hours;shift allowance;bonusesetcnIncome tax and national insurance charges must be calculated for every employeenhealth insurance deduction has to be madenCumulative period-to-date figures hav eto be stored and periodically reported to the Inland Revenue;Payroll S

4、ystemsnHospitality industry has several peculiar characteristics which make payroll calculation even more complicatednEmployees are multi-skilled and work in several departments,each with different hourly wage ratesnService charge has to be collected and distributedPayroll SystemsnWhat computerized

5、packages can do about the payroll process?nAutomate the payroll processnReduce the time needed to complete the processnWages are paid frequently,major saving of time(cost)are possiblePayroll SystemsnHow does the payroll system works?nThe number of hours are entered into the system from a time sheet,

6、ornTransferred automatically from an electronic device(eg.Time clock)nHotel and catering computer systems can also act as time clocknEPOS or PMS can record the log-on and log-off time of each employee,and report the number of hours worked to the payroll systemnOnce the gross wage is known,the amount

7、 of tax due can be calculated using data from the employees master filePayroll SystemsnHow does the payroll system works?nItemized paylslips,listing all deductions,are then produced automatically by the system;some systems can print personalized pay cheques showing the name and the correct amount du

8、e to each employeenSome systems allow payment to be made by Bank Giro,which reduce the costs of bank charges and administrative time when use cash or cheques for payroll.nBusiness cost are reduced(one cheque for entire payroll)nEmployee get paid more quicklyPayroll SystemsnHow does the payroll syste

9、m works?nFrom the banks point of view:Bank Giros are time consumingnSolution:Paypath or BACS(Bank Automated Clearing System),nallow the same data to be taken to the bank on computer disk,where it can be read directly ito the banks computernLess time is needed for processing the transactions,which is

10、 reflected in lower bank charges for the servicenSolution2:electronic funds transfer(EFT)nEliminates the need to go to the bank.nData can be transferred electronically,and the funds required for payment automatically removed from the firms bank accountEmployee Time SheetEmployee Master FilePersonnel

11、 SystemsnBecause of the links between the payroll and the personnel departments,their computer systems tend to work closely with each other.In some cases,personnel systems incorporate payroll as part of their functions.However,it is more common to have separate systems because each has its own goals

12、 and objectives.Personnel SystemsnFunctions:nStore a variety of information about each employeenAnalyzed data in various ways to produce useful information for the personnel manager.nLabour scheduling can assist in drawing up staff rostersPersonnel SystemsnComputerized Labour scheduling system nNumb

13、ers and skills are entered into systemnUse mathematical optimization technique to draw up rostersnMinimizes labour costs by making as much use as possible of permanent staff and by avoiding overtimenConfusion is reduced,as each employee received detailed individually printed report showing where and

14、 when he or she is scheduled to workPersonnel SystemsnPersonnel systems are still relatively uncommon in the hotel and catering industry.nIndividual hotels or restaurants tend to employ a relatively small number of people,and using a complex computer system to help manage personnel might therefore b

15、e unproductive.人事薪資管理系統人事薪資管理系統n出勤刷卡作業出勤刷卡作業.人事員工管理人事員工管理.制服領用制服領用作業作業.薪資銀行轉帳作業薪資銀行轉帳作業.現金發放作業現金發放作業.二期薪發放作業二期薪發放作業.勞健保所得稅作業勞健保所得稅作業.年年度扣繳憑單作業度扣繳憑單作業.離職員工作業離職員工作業.出勤考出勤考核作業核作業.排班表作業排班表作業Accounting SystemsnThe traditional,paper-based method of accounting involves recording transactions in three ledge

16、rs:a sales ledger,a purchases ledger and a nominal ledger.Because a double-entry system is used to ensure accuracy,entries have to be made in several ledgers to record a single transaction.Accounting SystemsnComputerized package simplify the process by completing each transaction in a single step.nA

17、ll necessary ledger entries are made automatically when the transaction is processed by the accounting systemnElectronic links to other computer system allow many of the postings to be made automatically.Accounting SystemsnAccounting systems are usually purchased in modules,each of which deals with

18、different aspects of the accounting process.nEach module can work as a stand-alone package,or can be integrated with other modules to give a complete computerized accounting system.nModularization allows businesses to use only those modules which are useful to them.nModularization also allows busine

19、sses to computerize in stages.Accounting System ModulesnDebtors-ledger modulenCreditors-ledger modulenNominal-ledger moduleDebtors ledger modulenFunctions and benefits:nRecords the details of all sales made by the business.nComputerized system ensures that customer accounts are always accurate and u

20、p to date,and mean that end-of-month statements can be produced promptlynAutomatically prints reminders to be sent to clients whose payments are overdue.nProvide important management information which makes it easier to manage debtors efficiently(ex.Credit limit report)Creditors Ledger ModulenFuncti

21、ons and benefits:nCreditors ledger records all purchases made by the businessnProvide valuable report and management information nex.Payments schedule,which list the amounts due to creditors in a calendar-like formatnEnsures that payment is made on time,thus making use of discountsnPrevent payment b

22、eing made too soon,thus allowing use to be made of the free credit given by suppliersNominal-Ledger ModulenFunctions and benefits:nProduce the final accounts:the trading account,profit and loss statement,balance sheetnAccounts can be produced far more regularly than would be possible using manual me

23、thods.nBecause accounts can be produced more often,management are able to react much faster to changes in performance,and control over the companys finances is much tighter.會計帳務管理系統會計帳務管理系統n會計總帳管理會計總帳管理,多公司多部門帳務多公司多部門帳務,傳票傳票開立作業開立作業.各分類帳餘額作業各分類帳餘額作業,應收帳款應收帳款.票據作業票據作業.應付帳款應付帳款.票據作業票據作業,票據開立票據開立管理管理,各

24、式財務報表列印各式財務報表列印.固定資財攤提固定資財攤提作業作業.每期折舊作業每期折舊作業Marketing SystemsnComputer applications that help identify and satisfy customer needs and thus help companies to achieve marketing objectives.nGuest-history systemsnContact-management systemsnSales-analysis systemsGuest history systemsnHotels have traditi

25、onally stored a lot of data about their regular customers.nMaintain guest history manually is both expensive and difficult.nComputerized systems help by allowing much more information to be stored and processed with vastly less clerical effort,and also by allowing the data to be accessed more quickl

26、y and easily.Guest history systemsnIn many cases,data is transferred automatically from other computer systems,such as the PMS,which helps to keep the data in the system accurate and up to datenThe data of guest history is a very valuable marketing toolnThe geographically and demographically informa

27、tion of guests can give an accurate profile of typical guests and their spending.Guest history systemsnData can be used in direct mail shots and to target promotional campaign.nRestaurants are using frequent customer scheme and computerized EPOS to track the spending habits of customers for marketin

28、g purpose.Contact management systemsnFocus on potential customers by recording and processing customer enquires.nTend to be used mainly in the sales departmentnStores a contact name and telephone number for each enquiry,along with a record of the services requestednDetails of correspondence are also

29、 stored on the system to show the status of each enquiry,and to see what offers have been made to the client.Contact management systemsnSystem also acts as a diary and automatically reminds the user of scheduled appointments(whom to call or meet on a certain day)to prevent the lost of sales due to t

30、he carelessness.Sales analysis systemsnProvide management with information on the breakdown of salesnAllow more comprehensive analysis to be performednAllow analyzes to be completed in secondsnEliminate the repetitive,boring calculations associated with sales analysisSales analysis systemsnManagemen

31、t can perform such analysis more often,which allows an accurate profile of the spending patterns of different market segments to be built up.nAnalysis can also be repeated frequently,which allows management to respond quickly to changes in spending patterns.採購物料管理系統採購物料管理系統n廠商資料管理廠商資料管理.物料產品管理物料產品管理,採購訂購採購訂購作業作業.領貨領貨.入庫作業入庫作業.進銷存管理作業進銷存管理作業,廠商應付帳款作業廠商應付帳款作業,退貨單退貨單.盤盈虧作業盤盈虧作業,每期應付帳款作業每期應付帳款作業,進價上下限設定進價上下限設定.安安全庫設定全庫設定.物料統計物料統計.明細追縱明細追縱