商务函电 (2).ppt

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1、1.以下书信以及一张US$39,000的支票时航空邮寄给SunValleyProducts,Inc.的，但是在寄付不久，撰信人发觉自己在信中打字出错，第一句打上了US$24,000而不是US$39,000。假设您就是那位粗心大意的撰信人，必须马上撰写一份电邮（电邮一定比邮递后发先至），联络该位收信人，通知第一句中的错误。To:SunValleyProducts,Inc.From:KanYuenImportsRachelFungDate:January23,2005DearMr.Corcoran:WeencloseacheckforatotalofUS$24,000tocoverthefollo

2、wingproducts:ProductA:US$5,000ProductB:10,000ProductC:24,000Total:US$39,000Bestregards,RachelFungEncl.2.第1题续，假如您真的粗心大意至极，寄出了US$24,000的支票，而不是US$39,000，事后会写一份怎样的电邮向对方解释呢？3.假设您是ClarksGroceryStore的职员，您忘记了在发票中加收US$2.50的外卖食品费用；利用以下词汇撰写电邮致顾客Venrich太太：DearMrs.VenrickUS$2.50deliverychargenotincludedre:grocer

3、yinvoiceofDecember15US$87.50insteadofUS$85.00whenpaying-useenclosedinvoicedontuseoriginalifpaymentalreadymadewilladdUS$2.50tonextorderacceptable?sorry-SincerelyyoursClarksGroceryStore4.Improvingthefollowingsentences:Mr.SmithwrotetoMr.Wangthathehadreceivedhisorder.Wehavedulyreceivedyourorder,forwhich

4、pleaseacceptourthanks.Enclosedisthecopyofreceipt.YourresponsetothisquestionnaireshouldbesubmittedbyApril30.Weareinreceiptofyourpayment.Business Letter Format1)信头()Structure 2）编 号，日 期 ()3）封内名称和地址()4）经办人()5）称呼()6）事由（标题）()7）正文()8）结尾敬词()9）签名()10）附件()11）抄送()12）附言()DearMr.Gates,Thankyouverymuchforyouremai

5、l_Aug.10.Wearemuchhonored_introduceourselvestoyou.Ourcompany,established15yearsago,isawholesalerandacommissionhouse.Weenjoyabigshare_thisline_thelocalmarket.Therefore,wearealwayslookingfornewsuppliersandcompetitiveprices.Withreference_yourofferwereceivedtoday,wenotethatyourpricesaremuchhigherthantha

6、t_similargoodsinourmarket.Weattachedthephotos_thegoodsweareimportingfromIndia,pleasecomparethequalityandprice_yours.Ifyoureallywanttosellyourgoodsinourmarket,pleasequoteusyourbestprices.Wedliketotellyou_wearealsointerested_otheritems,such_blackTeflon,gatevalve,fittings.Wearelookingforward_yourfavora

7、blereply.Yourstruly,根据以下信息撰写商务信函：根据以下信息撰写商务信函：1).请寄户外灯具和建筑装饰灯具形式发票，数300箱，每箱10台件，成本加保险费加运费到新近开通的北京朝阳口岸集装箱中转站价、5月份装运，请即航寄二份，以便确认。2).你方还价远远低于我方底线，尽管难以减至你方出价，现仍在与厂方磋商，明去电邮最终还价，请电告可否于5月6月每月运300箱件，以便再作商议。Translation我们是一家专营陶瓷产品（ceramicproducts）的出口商。Weareanexporterspecializinginceramicproducts.我公司现在有各种地毯及其他

8、纺织材料的铺底制品可供出口。Ourcompanyhasvariouskindsofcarpetsandothertextilefloorcoveringsavailableforexport.我们接受客户来样、来图及按客户规格和包装要求供货的订单。Weacceptordersagainstcustomerssamples,specifieddesigns,specificationsandpackingrequirements.请你方速报最新型号产品的CIF马尼拉(Manila)最低价格。Wouldyoupleasequoteusyourlowestpriceofyournewesttypep

9、roducts,CIFManilaimmediately?我们想告诉你方我们希望把业务拓展到非洲市场。WewouldliketoinformyouthatwewishtoexpandourbusinessintoAfricanmarket.我们希望早日收到你方的具体询价单。Wearelookingforwardtoreceivingyourspecificenquiryatanearlydate.一收到你方的具体询价，我们马上寄送样品并报最优惠的价格。Wewillsendyouoursamplesandquotationsatfavorablepriceswilluponreceivingyo

10、urspecificenquiry.随函寄上我公司新产品的价目单和商品小册子个一份。Enclosedareourprice-listandbrochureforournewproducts.我们接受以客户的商标或品牌供货的订单。Weacceptordersforgoodswithcustomersowntrademarksorbrandnames.1.我认为我们双方都坚持各自的价格是不明智的，让我们双方各让一半。2.如果不是因为我们良好的关系，我们不会以这样的价格给你们发实盘。3.由于市场价格正在下跌，我们建议你们立即接受。4.敬请告诉我们你方需要的数量以便我们可以相应调整我们的价格。5.坦率

11、地说，我们遗憾地发现你方的价格偏高，所以我们建议你们给我方一个折扣，譬如6%。6.我们对每一幅护腿采用一个聚乙烯包装袋。7.我们想把纸板箱包装改为金属箔材料包装。8.对这些玩具我们想用硬纸板箱包装。9.我们专营塑料包装材料的开发。10.我们希望你们采取措施用金属条加固这种纸板箱。III.TranslatethefollowingsentencesintoEnglish1.我们感谢你方的直率，你们指出了第35号纸板箱并没有装入你们所定的商品。2.让我们失望的事，我方第268号订单的货物缺重58公斤。3.我们已经要求我们的服务部门对该投诉作彻底的调查。We appreciate you strai

12、ghtforwardness in pointing our that Carton No.35 did not contain these articles you orders.To our disappointment,your shipment of our Order No.268 has been found short weight by 58 kilograms.We have asked our service department to have a thorough investigation of the complaint.4.鉴于这一事实，我们已将包装改为小木箱。5

13、.希望早日报给我们车床的实盘，最好电开。6.因无直达班轮，请允许转船。7.很遗憾，我们不能接受这一索赔，因为你们的保险没有包括“破碎险”。8.如果你方不接受我们的建议，我们想提交仲裁解决。In view of the fact,we have changed the packing to small wooden cases.It will be appreciated if you will immediately let us have your firm offer for lathes,preferably by cable.As there is no direct steamer

14、to your port,please allow transshipment.Much to our regret,we cannot accept this claim as you have not covered the risk of breakage.If you dont accept our propositions,we might submit the matter to arbitration.1.Wewouldliketoinformyouthatatpresentwecansupplyyouwithvariouskindsofmensleathershoes.2.As

15、wesaidpreviously,itisonlyinviewofourlongfriendlyrelationsthatweextendyouthisaccommodation.3.Ifyoumakeusanofferatcompetitivepriceswecansellalargequantityofchemicalproductinourdistrict.4.WeadvisedyouinourletterofDec.1,thatwewouldliketoplaceatrialorderwithyoufor50piecesFlyingPigeonBicycles.我们想通知贵公司我们目前

16、可以供应你们各式各样的男式皮鞋。我们以前曾说过，只是鉴于双方的长期友好关系，我们才给你方这一照顾。如你方以竞争性价格报盘，我们能在我方地区大量销售化工产品。我方曾在12月1日信中告知你方，我方愿向你方试订50辆车飞鸽牌自行车。5.Afterreinspectionattheportofdestination,thequalityofthegoodsshippedexS.S.“RedStar”underContractNo.CT7543wasfoundnotincompliancewiththecontractstipulations.6.Wewishtocallyourattentiontot

17、hevalidityoftheL/C,sincethereisnopossibilityofL/Cextension.7.Wesendyouabrochureonthevariouskindsofbicyclenowavailableforexport.经在目的港的复验，发现“红星”轮装来的第CT7543与合项下货物质量与合同规定不符。此信用证无展延可能，特此提请你方注意该信用证的有效期。兹寄去一份有关我公司目前可供出口的各式自行车的小册子。8.Pleaseadviseuswhetheryouironnailpackedinplywoodkegsof60kgs,netandwhetheryou

18、canshipourorderfromstock.9.Sincethepremiumvarieswiththescopeofinsurance,extrapremiumisforbuyersaccount,shouldadditionalrisksbecovered.10.WeshallbegladtoshipthegoodsbyadirectsteamertoVancouverwithin30daysafterreceiptofyouL/C.请告你方铁钉是否以胶合板桶装，每桶净重60公斤，以及是否可供现货。保险费随保险的责任范围不同而异，如投保额外险，额外险费由买方负担。我们将乐意在接到你方信用证后30天内，将货物交由驶往温哥华的直达轮装出。