商务英语视听说答案.pdf

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1、扩展商务英语视听说 1-8 单元答案Unit 1Part I Listening and SpeakingTask 1Q1.I am graduating in June from ABC University and my major is hotelmanagement.I am an outgoing,energetic person.I enjoy teamworkvery much.As part of my degree program,I needed to finish differentprojects with my teammates.I possess excellen

2、t interpersonalskills and a very positive attitude.My career aspiration is tobecome a successful hotelier.During my internship at the GrandHyatt,I worked as a receptionist.My duties included offeringfriendly and efficientcheck-in and check-out service to guests,answering phone calls,taking and passi

3、ng on messages to guests,I find that if I can makethe guests happy,I will be very happy,too.Q2.I received honors in several school-wide English and computercontests.I enjoy working with people from different backgrounds.I am good at communicating,organizing and coordinating.Ifsomething blocks my pat

4、h,I will look for a solution.I never giveup easily.Sometimes I receive comments that I need to improve in the areaof filing.I am now trying to improve by learning from others.Q3.Interest and career development are two of my criteria inchoosing a job.Interest is the best motivation.I love the hotelbu

5、siness,so I will definitely devote myself to it.Moreover,highjob satisfaction can be attained when the job is what I am interestedin.Career development is very important for me when choosing a job.From what Iknow,Shangri-La provides equal careeradvancement forall staff.The job rotation plan and indi

6、vidually tailored trainingprogram are really exciting and helpful for young people like me.Task 2Is that your wife,Mr.Carter She is so beautiful.Avoid asking interviewer personal questions or making personalcomments.Could you tell me how much the new job paysThe interviewer might infer from these qu

7、estions that you areonly interested in your own needs and not those of their company.Wait until the employer raises these subjects to discuss them.What about the paid holidays,insurance,and things like thatHow much time will it take for me to be promoted hereBut in which cities do you haveyour branc

8、hes And where is yourcompany basedIt is also unwise to ask about things you should have alreadyknown.You are only telling the interviewer that you havent doneyour homework.Part II Language FocusName:CaiNingPersonality:serious-minded;calm;humorous;easy-goingStrengths:the ability to work with all type

9、s of peopleWeakness:perfectionist;impatientWork experience:six years financial industry experience withseveralcompanies;two years experience in an investment bankQualification:graduated from Peking University in 2001majoring inaccounting;fluent English;bookkeepingand accountingproficiency inEnglish.

10、Reasons for leaving last job:want to find a job that ischallenging.Questions about the job:Would I be able to work abroad in oneof youroverseas branchesPart III Viewing and SpeakingVideo 1Reasons for joining the It is one of the leading internationalconsultant corporationscompany which came to China

11、 after Chinaentered in thiscompany would give him the best chance to use what he haslearned at university.Relevant work experience He was involved in a factoryrestoration in Nanjing.Questions Are there any opportunities forChinese employees to betransferred to the head office in New York or other br

12、anchoffices around the worldResult of the interview Chen Bo will be notified of the finaldecision by Friday.Video 21.F T F F T2.1)Sales Manager2)Five3)Brand Manager4)biscuits5)Business Administration6)oral EnglishIV Case AnalysisHint:She is not likely to get the job because she did poorly in thejob

13、interview.Things went wrong:1.Use filler words(“you know”)too many times.2.Bad-mouth former employer.3.Inappropriate answers to interviewers questions,eg,“Iwould rather like to establish my own company”4.Ask inappropriate questions,eg.“Can I take time off forvacation”5.Self-conceit“I have no weaknes

14、s”.6.Too much emphasis on travel.Scripts Unit 2Part I Listening and SpeakingTask 11)I havent seen you for years.2)What do you do now3)Im in the Research and Development Department.4)I knew youd do something very challenging and creative.5)I sometimes stay in the office after work to deal withunfinis

15、hed tasks.6)I am still the accountant of that cosmetics company.Task 21)personnel management2)developing markets3)planning4)execution5)sales targets6)team performance7)customer base8)customer satisfaction9)selecting,developing and managing10)cost-effective11)on time12)of good quality13)human and mat

16、erial resources14)training needs15)continuous improvementPart II Viewing and SpeakingVideo 1 Clinton:financial accountsLucy White:data processingAdaBalck:management accounts2.Administration;Marketing;Engineering;Project Preparation;AccountingVideo 21.self-employed entrepreneur,buyer,Line Supervisor,

17、Advertising Executive,Public Relations Manager2.NamesJeromethings Likes Dislikes making a lot more money;having lots ofindependence in doing feeling tired sometimesRobin having been to a lot of places too much traveling;havingvery little time tospend with his familyColin good salary and benefits noi

18、sy work environment;seldomhaving theopportunity to go outFrank new challenges;a lot of experienceJanet meeting a lot of new&interesting people often havingdinner parties in the evening;having little time with her familyand babyUnit 3Part I Warm-up1)ensure smooth business communication2)the purpose o

19、f your call3)all the documents youll need4)schedule a specific time5)all distractions.6)confirm that you have understood each point.7)interruptions.8)strong accent.9)you sound polite and agreeable.10)the optional choice method,11)lengthy calls.12)smile while you are talking.Part II Listening and Spe

20、akingTask 1F F TT F T F FTask 2 Leaving a messageMessage Note To:Louise Paulson From:Paul Jackson Phone:979-326-8965 Message:Ring back to him about the order they placedlast Friday.They have to make some changes to the order.Itsurgent.Taken by:RoyPart III Viewing&SpeakingVideo 11.F F T T F2.Message

21、1)Will you tell him that weve just received yoursample of the new assembly coffee table and are quite happy withitMessage 2)Please tell Mr.Matthews were quite happy with thequality and design of the table,but the price is too high.We needsome negotiation on it.Message 3)Please inform Mr.Matthews tha

22、t I wontbe able toget to your company early on Saturday because of the rail strike.I probably wont arrive until that afternoon.Video 21.1)A 2)C2.1)“Hold on,please.Ill connect you.”2)“Im afraid youve dialed the wrong extension.”3)“Oh,sorry to have interrupted you.Can you give me HenryMillers extensio

23、n,please”4)“Im very sorry,I didnt notice that.Ill put you throughright now.Please wait a minute.”5)“Its me againMs.Mandel.Im still having troublegetting through to Henry Miller Can you help”3)C 4)C 5)B 6)C6)“Oh,Im terribly sorry for the trouble.”Unit4Task 11Formal*Good afternoon,Id like to call the

24、meeting to order.*First of all,lets discuss2Informal*OK,everyone is here*So,why dont we start with3Informal*Right,you know why we are here.*Maybe we should do it like this4Formal*Welcome to BCG,and to what I am sure will be the beginning ofa major new alliance.*Today our purpose is to5Informal*Right

25、,lets get down to business*I suggest we deal with that6Formal*Well,gentleman,its a pleasure to be here today*Id like to start withTask 21)Arrive at the meeting ahead of schedule.2)Consider using a tape recorder.3)Use a consistent format.4)Follow the agenda.5)Be concise.6)List specific outcomes.7)Aft

26、er the meeting,write a meeting report from your notes.Part II Viewing&SpeakingVideo 1F FF T FVideo 21)To figure out the reason for the sales drop and the actionsto be taken.2)The salespeople are not very motivated.3)No,because the sales quotas are pretty high.4)He proposes to lower the quotas.Unit 5

27、Part I Listening and SpeakingTask 1C B B C ATask 21)daily routine in the office2)whether the visitor has an appointment or not3)greet the visitor4)the visitors name,title and position5)apologize and make some suggestions6)express regret and explain why7)date,time,name and the firm the visitor works

28、for.8)considerate and warm9)keep the visitor fully informed of the situation.Part II Viewing and SpeakingVideo 11)George is travelling on business.2）He will stay for about a week.3）He has been invited to attend the trade fair by his businessassociates.4)His laptop computer is in the bag.Its duty-fre

29、e.5)No,good for personal use rather than commercial use are notsubject to duty,and they are within the limit.Video 2 2.TUnit 6Part I Listening and SpeakingTask 11.we are hiring for2.business software and consulting services3.4,0004.large corporations5.90 million dollars6.pretty fast7.298.a large pro

30、ject for a bankTask 2Company Profile1)Monica Li2)Manager of the PR Department of Oracle China3)enterprise software company in the world the first4)global software giant in China5)19776)California7)42,0008)11 billion dollars9)1989;set up Beijing Oracle Software Systems in10)1991.11)Chengdu.12)educati

31、on and support services.Part II Viewing and SpeakingVideo 1B A D E CVideo 2The things that Joan Copper does badly1.She doesnt consider the audience2.She doesnthave clear objectives3.Her presentation isnt well-prepared4.There isnt a clear structure(beginning,body,end)5.she doesnt speak clearly6.she d

32、oesnt speak at the right speed7.she doesnt maintain eye contact with the audience8.she doesnt appear confident and positive9.the visual aids arent clear and helpful10.she doesnt use the equipment professionallyUnit 7Part I Listening and SpeakingTask 1120CM 130CM43KG 54KG 6KM/H movement controller wi

33、ll controlTask 2Small and elegantEasy to set up:all you need is a touch-tone phone;as easy touse as making a normal telephone callFull-color motion video;adjustable picture setting;good audioquality;preview mode;privacy modeOn a special offerPart II Viewing and SpeakingTask 1 service guaranteeTask 2

34、1.$2200 years for three years,$150/year after three yearsthree weeks 24 hoursUnit 8Part I Listening and SpeakingTask 1 flat up reached a peak down dropped Task 2The growth trend more than 37%the persistent high price RMB48million accounted for%domestic routes RMB16869 million Part IIIViewing and SpeakingVideo 1Task significantly by 50%to rise fastVideo 2Task 1A B D F GTask 2 turnover output of washing machines share of refrigerators