《职业综合英语教学课件》办公室礼仪office-etiqu.ppt

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1、1Office Etiquette 办公室礼仪http:/ 3-Officeetiquettehelpssmooth（使顺畅）thewheelsofdailyinteraction（互动）withintheoffice.Whatsmore,officeetiquetteensuresthatyoudontbecomeofficeenemynumberonebecauseyouvebeenirritating(打扰)peoplewithunhelpfulhabitsorcomments.Moreover,officeetiquetteisthekeydecidingfactorinhowyour

2、colleagueswillrespondtoyouandcometoyourrescue给(某人救急)whenyouneedhelp.Whyofficeetiquette?1?2?3?-4 4-51Bepunctual61BepunctualWhen?Beingpunctualisveryimportant,especiallyifyouhaveanappointment.Why?Itshowsthatyourespectthetimeofyourcolleaguesandinturnitwillcompel（驱使）themtorespectyourtimetoo.When?Avoidtur

3、ninguplaterthanyourbosswhenyoureajunior.Why?Attheentrystageofajob,sendingaclearmessagethatyoureeagerandalreadyworkingisvital.1When？Why？2When?Why?-7 7-82Dressappropriately92DressappropriatelyWhy?Theofficeisnotapartyplaceandyouwillhavetodressinawaythatcommands（要求）respectbothfromyourcolleaguesandclient

4、s.How?Donotwearultra-casual（格外休闲）,provocative（刺激性）oreveningattire（衣服）.Asuitorotherprofessionaloutfitshouldbeusedwheninteractingwithclients,seekingimportantdealsandotherhighlyprofessionalsituations.Why？How?-1010-113Stayawayfromgossip（闲闲言碎言碎语语）123Stayawayfromgossipwhy?Officegossipmightnotmakeorbreakyo

5、urcareerbutitcancausealotofunnecessarystresswhichshouldbeavoidedatallcosts.Anythingnegativeyousaywillgetaroundandmayreflectpoorlyonyou,orpossiblylabel（贴标签）youasthecompanygossip.How?Limityourcomments（评论）aboutcoworkers（同事）topositiveonesonly.Youmayoverhear（无意中听到）theconversationsofothers.Begoodandforget

6、youeverheardthemandapplythesowhatrule.-1313-Why？HowComments?Overhear?-1414-4Askbeforeborrowing-1515-4Askbeforeborrowing.What?Itisimperative（必须的）thatyouaskfirstandthenborrow.Why?Thisattitudeofyourswillensurethatpeoplealsotreatyourthingswiththesamerespectandyourthingsarenotmissingwhenyouarebackfromame

7、eting.How?Iftherearesomeitemsthatarealwaysneeded,haveacentralcommonpoolforsuchitemssothatdesk-nabbing（争抢的事物）ceases（停止）tooccur（发生）.-1616-Whatisimperative？Why？How？-1717-5Alwayssaypleaseandthankyou-1818-5AlwayssaypleaseandthankyouWhyAfewnicewordscankeepthemoodoftheofficeuplifting（令人振奋的）oratleastkeepthe

8、moodfromturningfoul（恶臭的）.HowWhenyoupassco-workersinthehallwayandthispersonisntparticularlyyourfriend,smileornod.Acknowledgethattheyarethere.Sayhellotopeopleinyourvicinity（附近）whenyoucomeineverymorning.Avicious（恶性的）habitcancreepin（滑进）whenpeopleletthiswellmanneredgreetingslipandjustslinkinto（溜进）theirse

9、atswithoutsayingaword.Watchyourlanguage.Wheninteractingwithothersattheofficerememberthatprofanity（亵渎的言语）offends（冒犯）somepeople.Alsoavoidinnuendos（暗讽）orjokesattheexpenseof（以为代价）otherpeople.-1919-PasscoworkerHow？Why？MorningHow？Why？LanguageHow？Why？-2020-216Dontconsistentlyinterruptpeople226Dontconsisten

10、tly(坚坚持不懈的持不懈的)interrupt（打断）（打断）people.Why?Doingsowillsuggestthatyourtimeoropinionismoreimportantthantheirs.How?Ifyourco-workerisonthephonebutyouneedtoaskaquestion,dontlinger（拖延）.Tap（敲击）themontheshoulderandwhisper（耳语）thatyouneedthemforaminute(orleaveaquicknoteinfrontofthem)andaskthemtocallorseeyouwh

11、entheyaredone.Ifyourco-workerishavingaworkrelatedconversationdontinterrupt-justwaitforthemtofinishoraskthemtoseeyouwhentheyarethrough.Why?How?Onthephone?Work-relatedconversation?-2323-247Besensitivetoothersneedforprivacy25Dontreadsomeoneelsesfaxes,emails,mailorcomputerscreens.Onlysharepersonalthings

12、atworkthatyouwouldntmindreadinginnextweeksnewspaper.Andrememberthatwhenyousendemails,neverwriteanythingthatwouldbeaproblemifforwarded;simplybyvirtueof（因为）thefactthatanyonecanforwardanemail,youneedtobealertto（警惕）thispotential（可能性）.7Besensitive（敏感）（敏感）toothersneedforprivacy（隐隐私）私）How?123-2626-8Refrain

13、from（避免）（避免）beingloud-2727-8RefrainfrombeingloudWhyThemostfrequentcomplaint（频繁投诉）madeinofficeisaboutnoisefromotherpeopleintheworkenvironment.Keepingyourvoicedownshouldbeapriority（优先）inallworkinteractions.-2828-Howtomakephonecallsintheoffice?Avoidmakingpersonalcallsatyourworkstation.Usevibratingfeatu

14、re（震动功能）ifyouneedtoleaveiton.Ifyouhavereceivedaprivatecallonyourcellphone,walkdowntothecorridor（走廊）ortofindaroomwithadooryoucanshuttotaketherestofthecallifyourelikelytodisturb（打扰）others.Avoidspeakinginaloudorbelligerent（易引起争斗的）manner.Aggressive（攻击性）orincreasinglyloudvocalizations（言辞）upsetpeopleandev

15、enthosewhoarenotthetargetoftheaggressionwillbeleftwithasenseofuneaseanddiscomfort.-2929-Howtolowerdownmusicandtalksintheoffice?Ifyoulistentoaradioorstreammusic,keepitloworwearaheadset.Beespeciallyquietinareaswherecoworkersareonbusinesscallsorinconversationswithothercoworkers.Beconsiderate（替人着想的）arou

16、ndmeetingrooms,evenifyourenotsurewhetherornotameetingisinprogressalwaysassumethereisoneandbeonthesafeside.-3030-Whatisthemostfrequentcomplaint?人们在办公室经常投诉什么How？Phone？Radioormusic？BusinessTalks?Aroundmeetingroom？-3131-9Avoidbeingasourceofodors（味道）（味道）-3232-9Avoidbeingasourceofodors.What?Eatingodorous（

17、味道浓烈的）foodatyourdesk,removingyourshoesorspritzingperfume（喷香水）orairfreshener（空气清新剂）duringthedaycanupsetthosesensitivetoodors.Why?Nobodywantsawhiffofsmellyfeetnomatterhowmuchyouthinkyoucantsmellthemandtheodoroflunchisaverypersonalthing,sodontassumeitsasdelightfultosomeoneelsesnoseasitistoyours.How?Ify

18、oudontknowifsomethingyouredoing,wearingoreatingisstronginodor,assume（假设）thatitis.-3333-What?Why?How?-3434-10Keepyourworkareatidy-3535-10KeepyourworkareatidyTrynottobemessy.Why?Amessycubicle（卡座）ordeskshowshowconfused（头脑不清）andcarelessyouare,andthatyourenotclearaboutyourself.Also,itcanreflectyourperson

19、alityorpersonallifeathome.How?Keepyourcubicletidyanddecorative（装饰性的）(withrelevantmaterialonly,forexample,somechartsorarticlesetc.).Ifyoulikeaddingapersonaltouch,suchasphotos,chooseonlyafewdecentones.-3636-Why?How?-3737-Officeetiquette办公室礼仪dresscode穿衣规则Observe服从遵守Context语境环境Smooth平滑顺畅Respondto回应Comet

20、oonesrescue救急Interact互动Irritate刺激骚扰Punctual守时Compel迫使驱使Appropriately恰当的Command要求Ultra-casual特别休闲的Provocative挑衅的刺激的Attire衣物Gossip闲言啐语Negative消极的Positive积极的Comment评论Coworker同事Label贴标签Overhear偶然听到-3838-Imperative必须的Cease停止Occur发生Uplifting令人振奋的Foul恶臭的紧张的Vicinity附近Vicious邪恶的Creepin溜进混入Slinkinto滑入Profanit

21、y亵渎Offend冒犯Innuendo暗讽Attheexpenseof以为代价Consistent不断地Interrupt打断Sensitive敏锐敏感Privacy隐私Refrainfrom避免Odor气味-3939-Byvirtueof由于Bealertto对警惕Potential潜质可能性Refrainfrom避免Complaint投诉Priority优先的人或事Handset手持听筒Headset耳机Disturb打扰Belligerent好战的好斗的Aggressive具有侵略性的Vocalization发声Vibratingfeature震动模式Corridor（走廊）distra

22、cting（分散）considerate（替人着想的Odor气味Assume假设Spitzperfume喷香水Airfreshener空气清新剂Cubicle卡座Confused头脑不清的Decorative装饰性的）-4040-What?Why?How?-4141-42More Office Etiquette 1.Pulltheplugonofficechatter.43Office Etiquette 2.Donteatsmellyfood.44Office Etiquette 3.Holdbackontheperfume.45Office Etiquette 4.Keepyourrin

23、gtoneundercontrol.46Office Etiquette 5.Donttakepersonalcallsatyourdesk.47Office Etiquette 6.Dontwearyourcommutingshoesatwork48Office Etiquette 7.Dontblowyournoseatyourdesk,butonlyifitsanemergency.49Office Etiquette 8.Dontcometoworkifyouretoosick.50Office Etiquette 9.Sharethecredit.51Office Etiquette 10.Dontuseslangine-mail.52Office Etiquette 11.Dontbeloud.53Office Etiquette 12.Respectyourcoworkersproperty.54Office Etiquette 13.Keepsharedspacesandyourownworkareaclean