国家开放大学《管理英语4》形考任务(1-8)试题与答案解析.docx

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1、国家开放大学最新管理英语4形考任务(1-8)试题答案解析形考任务1一、选择填空题(每题10分，共5题)题目1总分值10. 00未标记标记题目题干一 This project is too big for me to finish on time.选择一项：A. Please do me a favorB. That is a daydreamC. r 11 give you a hand反应正确答案：答案解析：此题考核“提供帮助”的交际用语。答语A意思是“寻求他人帮 助”；答语B意思为“这是白日做梦”，答语C是“提供帮助”。根据第一说话 人传递的信息，所以答案是C。题目2总分值10.00未标记

2、标记题目题干一 We could let some of the staff work from home.1 Thats a good idea.选择一项：A. Do you have any good ideasB. What do you think of itC. Is there anything else反应正确答案：5.这是一道推断题。这道题根据常理即可判断是正确的，同时也可在文笔中找到对应的观 点，即最后一段中的“Listen with your eyes as well as your ears，所以选 To形考任务3一、选择填空题海题10分，共5题）题目总分值10.00标记

3、题目题干What are your teammates like?选择一项：A. They are all warmhearted and helpful.B. They all like sports and games.C. They are all good friends.反H你的回答不正确答案解析：此题考核“如何评价人”的交际用语。根据第一说话人的询问“你的队友怎么样？ ”，可 以确定这里是询问对他人的看法，所以答案是Ao总分值10.00标记题目题Could I borrow your iPad for a few hours?选择一项：A. Yes, you can.B. Sure

4、, here you are. Enjoy your time.C. It doesnt matter.反应I你的回答不正确答案解析：此题考核“征求允许”的交际用语。常用的答语一般有Sure/Of course/No problem表示同意。根据第一说话人传递的信息，这是征求允许，所以答案是B。3|题目 总分值10.00F标记题目题干Regular and concrete feedback is important who is not performing up to her potential.选择一项：A. when to deal with a workerwhen dealing

5、with a workerB. when dealt with a worker反应你的回答不正确I译文：在应对那些没充分发挥潜力的员工时，定时提供具体的反应是很重要的。答案解析：在时间状语从句中，如果从句主语也是主句主语，那么从句中可以省略主语和系动词，所以菅案是B。4题目总分值10.00标记题目题干I believe that I have a lot to contribute a team environment, and am comfortable inboth leadership and player roles.选择一项：A. towithB. for赢你的回答不正确译文：我

6、相信我能为团队环境做很多贡献，把领导力和参与者我色平衡到一个多当的点上。答案解析：动词contribute,意为“贡献，奉献”，后接介词t。，所以答案是A。5题目 总分值10.00标记题目题干Team members are as unique people with irreplaceable experiences, points of view,and knowledge to contribute.选择一项：A. treatedviewedB. known反应你的回答不正确I译文：团队成员被看成一群有不可取代的经验、观点和知识可以贡献出来的特殊人群。答案解析：从句子结构分析，viewe

7、d和known都能与as连用。treated对待；beviewed/considered/regarded/seen as （被认为.； 被看成.）； be known as 被称作 的； 以闻名根据句意“团队成员，与众不同的，独特的人群”，所以答案是B。6题目 总分值50.001标记题目题干|阅读理解：根据文章内容，判断正巧（共50分）。Tips fbr Team BuildingWhen you think of team building, do you immediately picture your group off at a resort playing games or han

8、ging from ropes? Traditionally, many organizations approach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fails to impact long term beliefs and actions back at work.Im not averse to retreats, planning sessi

9、ons, seminars and team building activities in fact I lead them but they have to form part of a much larger teamwork effort. You will not build teamwork by retreating as a group for a couple of days each year, instead you need to think of team building as something you do every single day. Form teams

10、 to solve real work issues and to improve real work processes. Provide training in systematic methods so the team expends its energy on the project, not on trying to work out how to work together as a team to approach the problem. Hold department meetings to review projects and progress, to obtain b

11、road input, and to coordinate shared work processes. If there is friction between team members, examine the work processes they mutually own the problem is not usually their personalities; instead, it is often the fact that the team members havent agreed on how they will deliver a product or service

12、, or the steps required to get something done. Build fun and shared occasions into the organizations agenda hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park. Hold a monthly company meeting, sponsor sports teams and

13、encourage cheering team fans. Use ice breakers and teamwork exercises at meetings these help team members get to know each other, share details about each others lives, and have a laugh together. Celebrate team successes publicly. There are many ways you could do this, for instance by buying everyon

14、e the same T-shirt or hat, putting team member names in a draw for company merchandise and gift certificates. The only thing limiting you is your imagination.If you do the types of teamwork building listed above, youll be amazed at the progress you will make in creating a teamwork culture, a culture

15、 that enables individuals to contribute more than they ever thought possible together.操作提示：正确选T,错误选FoTeam building event is traditionally related to playing games at resort.回答1. The author claims that playing games together is as important as form teams to solve real work issues and to improve real

16、work processes for team building.回答Retreat in the first paragraph means withdrawal of troops after a defeat.回答2. Ice breaking motivates team members compete with each other.回答A good teamwork culture enables individuals make more efforts together.回答康正确答案：答案解析二.这是一道细节题。此题询问传统团队建设活动是如何进行的。文章第一段指出When y

17、ou think of team building, do you immediately picture your group off at a resort playing games orhanging from ropes? Traditionally, many organizations approach team building in this way.所以传统的团队建设就是玩游戏一类的活动，所以选To1 .这是一道主旨题。根据文章内容作者认为受游戏的作用不大，组织团队去解决工作中的实际 问题，促进工作进程才是好方法，所以选Fo.这是一道词义辨析。叩题对应文章第一段的内容，re

18、treat的原意是撤退，结合上下文的意思 是休息寓所，所以选Fo 2 .这是一道细节题。文章第六段指出 Use ice breakers and teamwork exercises at meetings - these help team members get to know each other, share details about each others lives, and have a laugh together,所以破冰活动的功能是让团员相互认识了解，增进感情，并不是激励他们相互竞争，所以选 Fo3 .这是一道理解题。文章第八段的 a teamwork culture,

19、a culture that enables individuals to contribute more than they ever thought possible - together 的意思就是好的团队文化能让个体聚在一起做出更多努力，与题目意思一致，所以选T。形考任务4一、选择填空题（每题10分，共5题）1 题目 总分值10.00标记题目题干Do you mind if I use vouchers to spend in a restaurant?选择一项：A. Yes, please.B. Not at all. Go ahead.C. No, thank you.反应I你的回

20、答不正确答案解析：此题考核“询问意见”的交际用语，如果不介意，应该用n。之类的答语回复,如果介意，应该委婉建议对方不这样做，所以答案是Bo2|题目 总分值10.00标记题目题干You might as well write a thanks-note.选择一项：A. How do you like the rewards?B. What do you do with the rewards?C. Could you suggest some ways of the rewards?反d你的回答不正确I答案解析：此题考核“征询建议”的交际用语。常用 What do you think of.?/

21、Whats your ideaof.?/What about.?/Shall we.?/Could you？等句型来表达征询建议。根据第二说话人包含的信.，确定是给出意见，所以答案是C3题目总分值10.00标记题目题干Learning new things has always been a great for me.选择一项：A. motivatormotivateB. motivation反你的回答不正确译文：对我而言，学习新知识一直是我的巨大动力。答案解析：motivator (n.) “激起行为(或行动)的人(或事物)，促进因素，激发因素”；motivate(v.) “激励，激发的积极

22、性”；motivation (n.) “动机，诱因”。能与 a great/powerful/strong搭配.是 motivator,所以答案是 A。4题目 总分值10.001标记题目题干An appreciated gift and the gesture of providing it will your coworkers day.选择一项：A. look uplight upB. lift to 反应你的回答不正确I译文：恰到好处的礼物和送礼方式会使你的同事感到高兴。答案解析：短语look up为动词+副词结构，意为“改善，好转”，同become better； light up为

23、动词+介词+sth结构，意为“使高兴起来，（使）显出笑意；lift t。为动词j介词+sth结构，”举起, 提起，抬起，吊起:根据句意，应选择“使高兴起来”，所以答案是Bo5|he 总分值10.00 标记题目题干The leader at creating opportunities to provide rewards, recognition and thanks to hisor her staff. 选择一项：A. exceedsexcellentB. excels反你的回答不正确I译文：领导擅长于创造机会去向他/她的员工表达赞赏、认可与感谢。答案解析：从句子结构分析，需选择能与at搭

24、配的动词。exceed为及物动词，意为“超过，超 出（数量）；超越（规定的范围）；excellent为形容词，“卓吟的；优秀的；杰出的；极好的”; excel动词，“擅长，善于，后接介词at或in。所以答案是C。 题目总分值50.00标记题目题干二、阅读理解：根据文章内容，判断正误（共50分）。The Right Way to Motivate EmployeesIfs important for a CEO to be passionate and enthusiastic, but theres a line of professionalism that must always be m

25、aintained.According to a report from the technology website Venture Beat, PayPal CEO David Marcus wrote a critical letter to his employees blaming them for not using PayPal products anc encouraging them to leave if they didnt have the passion to use the products they work for.According to the websit

26、e, part of the leaked letter reads:Its been brought to my attention that when testing paying with mobile at Cafe 17 last I week, some of you refused to install the PayPal app, and others didnt even remember their PayPal passwords. Thafs unacceptable to me, and the rest of my team, everyone at PayPal

27、 should use our products where available. Thats the only way we can make them better, and better/5“In closing, if you are one of the folks who refused to install the PayPal app or if you can*t remember your PayPal password, do yourself a favor, go and find something that will connect with your heart

28、 and mind elsewhere.While not obvious at first, the letter reveals a problem of morale and culture at PayPal. As an executive, you certainly want your employees to use and promote your products. However, when faced with a situation where staff isn*t embracing what they make, you need to investigate

29、the root of the problem - not threaten.When faced with internal problems, good executives start by asking “why” . They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it. Sending out a one-sided note about the problem is not leading,

30、its retreating.Leadership starts by listening. Good executives need to get out among the staff and ask questions and listen without judgment or reaction. The fact that company employees are not embracing and using its products is a failure of leadership that Marcus needs to address by self-reflectio

31、n. At the end of the day, if his employees have to be forced to use the app, how can he expect consumers to want to willingly pay to use it? Marcus should have focused onthree questions:答案解析：此题考核“表达意见建议”的交际用语。A是询问有什么好建议， B是询问对所提建议的看法，C是询问是否还有要说明、补充的。根据答语，确定 这里是询问看法，所以答案是B。题目3总分值10.00未标记标记题目题干It is t

32、hrough enthusiasm and quiet intensity we transform creativity and vision into the technologies.选择一项：A. thatB. /C. which反应正确答案：译文：通过热情和全心投入，我们将创意和想法转化为技术。答案解析：此句为强调句It is- that-,所以答案是A。题目4总分值10.00未标记标记题目题干 managers spend most of their time in face-to-face contact with others, but they spend much of i

33、t obtaining and sharing information.选择一项：A. Not onlyB. Do not onlyC. Not only do反应正确答案：译文：管理人员不仅将大局部时间用于与他人进行面对面接触，而且也花很 多时间去获取和提供信息。答案解析：由not only- but also引导的结构，当not only置于句首时, 要采用倒装结构，所以答案是C。题目5总分值10.00未标记标记题目 Why are you not using the app? What is it that we can do to ensure you use our app? Wha

34、t do you need from me?操作提示:正确选T,错误选Fo1. A CEO only needs to be passionate and enthusiastic.回答2. It is not professional that PayPal CEO blames his employees not to use PayPal or forget PayPal passwords.回答3. “A one-sided note refers to the root of PayPals problem.回答4. When faced with internal problems

35、, good executives find the root of a problem in their executive team first.回答5. Good executives need to give feedback immediately when they are listening to the staff.回反应正确答案：1. F2.T3. F4.T5. F答案解析：1 .这是一道细节题。文章第一句话就指出Its important for a CEO to be passionate and enthusiastic, but theres a line of pr

36、ofessionalism that must always be maintained.”“But”作为转 折，表示后面的内容同样重要，一个CEO不仅要对工作有激情与热情，专业性也同样重要。题目中“only”意思是CEO只需要热情就行，所以选F。2 .这是一道主旨题。文章就是围绕CEO应该具备专业性展开，文章也指出“Sending out a one-sided note about the problem is not leading, its retreating,意在指责 PayPal CEO 的做法是不具领导力和专业性的，所以选To3 .这是一道理解题。“A one-sided no

37、te”是指PayPal CEO发表的指责员工不用自己公司的APP 或者忘记PayPal密码现象的言辞，是PayPal面临的士气和企业文化问题的表象，并不是根本， 所以选 Fo4 .这是一道细节题。文章第七段指出“They reach out to their executive team first and then to the entire staff to find the root of a problem and how to fix it. 优秀的执行官首先会在公司管理 层查找根本问题，再辐射到公司全员，所以选To5 .这是一道细节题。文章最后一段指出“Good executive

38、s need to get out among the staff and ask questions and listen without judgment or reaction.n, 需要知道的是 judgment or reaction 都 是一种feedback,而句子用w此out给予否认，说明好的执行官在聆听员工心声时候不应该当即 妄下评论和反应，所以选Fo形考任务5一、选择填空题（每题10分，共5题）1题目 总分值10.00标记题目题干IOver-the-top? You mean.选择一项：A. Well, sometimes your co-workers feel that

39、 you are too loud.B. No, I dont.C. Thanks a lot.反应你的回答不正确A. farefeeB. salary反应你的回答不正确译文：咨询一下律师，假设将此案提交法庭，需要多少费用。答案解析：近义词辨析题。fee专指律师等专业人员产收的费用；fare车费，船费等；salary薪金，多指脑力劳动所获得的报酬。所以答案是Bo4题目总分值10.00标记题目题干My leather shoes cost me the last pairs I bought.选择一项：A. three times asthree time asB. three times as

40、 much as反应你的回答不正确I译文：我这双皮鞋的价格是我原来买的那双的三倍。答案解析：此题考核比拟级的用法。这是一个同级比拟的句子。呷这种比拟结构的句子中，表示程度的修饰语应放在 as much as的同级比拟的前面，因此选 C。题目总分值10.00标记题目题干Wendy suggests that we tomorrow._选择一项：A. shall goshould goB. will go反你的回答不正确I译文：温蒂建议我们明天走。答案解析：此题考核虚拟语气叫用法。在suggest后接的宾语从句要用虚拟语气should+动词原 形或只用动词原形。因此选B。6J题目 总分值50.00

41、标记题目题干三二反谖理解*据文章内容，判断正误（共50分）。Performance Management and Performance Apprai salPerformance management aims to acknowledge employee achievements, support their personal and professional development, and motivate and empower them to perform their work effectively. Performance management helps employee

42、s to develop their understanding, knowledge and skills so that they can contribute to the achievement of the enterprises goals and gain personal and job satisfaction. It is a vital part of any quality human resource system.Every enterprise wants and should expect high performance from each employee.

43、The elements of a competency-based performance management system will, if implemented well, enable high performance which will define enterprise and personal success. Using performance management processes, an enterprise can be better placed to meet competitive challenges. This is done by: identifyi

44、ng the critical positionsdetermining the most important competencies for those positions providing the education, training and feedback required by employeesholding each person accountable for their resultsThe key to the performance management process is performance appraisal*. Performance appraisal

45、 is simply an evaluation of how well an employee performs his or her job compared to a set of predetermined standards. It is a systematic process of feedback on an employees work performance, and agreement to future training plans, job goals and job aspirations.To be effective, a performance apprais

46、al needs to have a set of agreed criteria that w川 be the basis of feedback as well as of setting future goals. Units of competency provide a very effective tool for setting benchmarks or criteria for work performance. The performance criteria within units of competency can be used as measures to ass

47、ess against in a performance appraisal or review.操作提示：正确选T,错误选Fo 1. Performance management is a very important part of any quality human resource system.回答2. The aim of performance management is to punish the unqualified employees.回答3. An enterprise can be better placed to meet competitive challenges by providing the education, training and feedback required by employees, for example.回答4. Every enterprise can expect high performance from each employee.回答5. Performance managemenf is also c