写作练习商务英语.ppt

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1、写 作 练 习Salutation Close CommentDear Sir(s)Dear Madam(s)Yours faithfully Yours very truly Yours respectfully Faithfully yours Very truly yours FormalDear Mr.HarrisDear Mrs.HarrisYours sincerelySincerely yoursAlways sincerely yoursA littleInformalDear JaneBest regards Best wishes,Kind regards Warm reg

2、ardsWith many thanksPrivate,very informalMore formal Less formal Opening salutation Dear Hi Give reason for writing I am writing to Just a quick note to sayRefer to previous contactFurther to our previous meeting/With regard to your letter dated Thanks for your emailIt was good to see you last week

3、Make a suggestion I would like to suggest that How aboutWhat about ApologizeI would like to apologize forWe apologize for any inconvenience caused by Im afraid thatIm sorry that Give good news We are delighted toWe are pleased to Great news!Give bad news Unfortunately We regret to tell you that The

4、bad news is Request I would be grateful if you could Can youOffer help If you have any further queries/problems,please do not hesitate to contact me.Do you want me to Remind May I remind you Dont forget Refer to future contact We look forward to working with youI look forward to meeting you again so

5、on.See you soon.Closing salutation Yours faithfully(when the letter begins Dear Sir/Madam)Yours sincerely(when the letter begins Dear Mr/Ms/Mrs)BestregardsBest wishesAll the best Opening sentences:I was glad to receive your letter of In your letter of you require aboutThank you for your letter.In re

6、ply to your letterWith reference to your letterReferring to your letterWhen I received your letter of I at once gave instruction for I am sorry we cannot supply the curtains you ordered on注意：注意：开头要切题，开始就报告好消息；不使用否定性的或不礼貌词语；要从对方角度出发（you-viewpoint）,不以我为中心（I-viewpoint）；不重复对方已知信息。；起首段落不应太长；前后一致，保证连贯。End

7、ing sentence:We shall deal promptly with any order you place with us.We are sorry there should have been some misunderstanding.We are glad to have been of service.We hope to hear from you soon.We look forward to our next meeting.We trust you will approve of this.We look forward to hearing from you i

8、n due course/in due time/in proper time.注意：注意：明确指出希望对方采取的行动；指明行动者应该是谁；指明最后期限；赞赏对方，不要随便道谢，除非对方为你做过什么。不用消极性词汇；表明愿意提供帮助的态度；结尾不能太长。Tips regarding Business letter writing style:Agoodbusinessletteradvertisesyourcapabilitiesandthoseofyourcompany.Agoodbusinessletterisneatandsymmetrical（对称）（对称）,withnotypogra

9、phical(印刷印刷),grammatical,orspellingerrors.Thelanguageshouldbeclearandsimple.Thefirstsentenceshouldstatethepurposeoftheletter.Whenrespondingtoaletter,identifythesubjectanddateofthepreviousletterinthefirstparagraph.Paragraphsshouldbeshort,andeachparagraphshouldfocusonadifferenttopic.Uselistsoritalicsw

10、hereappropriatetomakeiteasierforthereadertofindimportantpoints.Focusonthereadersneedsandinterests.Avoidjargon(行话行话)。Endwithacallforaction.P 26 writing model(135 words excluding salutation and closing)Dear Ms GoddardWith reference to your letter of November 3,I am writing to thank you for your kind i

11、nvitation.I would be very pleased to accept your invitation to visit Oxford and see Trackplus production facilities.I would also be interested in meeting your colleagues at Head office,the design team in particular.I should also be delighted to accept your offer of arranging for me to see a play in

12、the West End.Unfortunately,due to a business trip abroad,I am unable to come to England at the end of November as you suggested.However,as I feel it is important that we meet before Christmas I would be grateful if you could tell me if the second week of December would be suitable for you?I look for

13、ward to hearing from you again.Yours sincerelyPaolo FelliniPurchasing Manager信的开头：We are writing to enquire about 写信是询问关于We are writing in connection with 写信是关于 We are interested in and we would like to know 我们对感兴趣我们想知道 asking if 感谢（某日）询问是否的来信Thank you for your letter of(date),enquiring about 感谢（某日）

14、询问有关的来信We have received your letter of(date),enclosing 感谢（某日）的来信以及随信寄来的 concerning 我们已收到（某日）关于的来信如果写信的开头或者是信中要提到某件事情：with reference to 关于further to 继之后with regard to 关于I am writing in connection with 我写信是为了A point in your letter gives us great concern that 我们很关心您信中提到的Regarding 关于告知好消息I am pleased to

15、 tell you that 我很高兴的告诉你/通知你I am delighted to inform you I am happy to advise you We are pleased to inform you thatWe have pleasure in informing you thatWe have the pleasure to apprise you ofWe have the honour to inform you that(of)坏消息I regret to tell you that 很遗憾/很抱歉告诉你/通知你I am sorry to inform you I

16、 am sorry to advise you that We regret that 我们很遗憾说明能做与不能做的事情We are unable to 我们不能We are able to 我们能We have been forced to 我们不得不说明原因This was owing to 这是因为(多半为坏消息)Due to 这是由于 As a result of 这是的结果Because of 这是因为请求采取行动，如果紧急的话，可以加上后面的词组Please could you as soon as possible 请你尽快We would be grateful if you

17、could without delay 如果你能尽快，我们将不胜感激We would appreciate it if you could immediately 如你能尽快 我们将不胜感激道歉We must apologize for 我们必须为表示我们的歉意We apologize for 我们必须为道歉We are extremely sorry for 我们为感到抱歉询问信息We would like to know about/if 我们想了解有关Please could you give us further detail about 请给我们更多有关的信息We would be

18、grateful if you could let us know about/if 如果能告诉我们有关，我们将不胜感激We would appreciate it if you could inform us about/if 如果能告诉我们有关，我们将不胜感激轻度抱怨Unfortunately,然后直接说不幸的事情发生了，比如，Unfortunately,we have not yet received your payment,we would be grateful if you could makethe payment soon.提起注意（用在强烈抱怨中）I should like

19、 to draw your attention to(the fact that)我想提请你们注意I should like to point out that 我想指出I should like to remind you that 我想提醒你们I hope that it is not necessary to remind you that 我希望没有必要提醒你们警告Unless 除非，否则我们将不得不If (not),we will be forced to 如果不，我们将不得不.私人商业信函，即关系比较非正式开头：Thank you for your letter/telephone

20、 call/telex/fax.很感激你的来信/来电/电传/传真。It was a pleasure to (meet you at/on)很荣幸在 时间/地点与你见面。It was good to（see you again at/on）很高兴在时间/地点再次见到你。(hear from you again)很高兴再次收到你的来信。It was a pity that (we did not have more time to talk at/on)很遗憾我们上次没有更多的时间讨论I am sorry that (I missed you when you visited my office

21、)很遗憾你来我办公室时，我没能见到你。结尾I look forward to seeing you again next time I am in 我期待着下次我在时，与你见面。If ever you are in London,please give me a ring or call in.来伦敦时，给我打电话或来我公司坐坐。Please give my regard to Dianna Smith.请替我向Dianna问好。Please pass my best wishes to Mr.Lund.I hope that he has now recovered from the flu

22、.请向兰德先生问好。我希望他早日康复商务报告及建议书一、题型分析一、题型分析根据不同的写作目的，商务报告分类：根据不同的写作目的，商务报告分类：(1)提供信息提供信息(Information)(2)分析归纳分析归纳(Analysis&Conclusion)(3)提出建议提出建议(Recommendation)题目分类：题目分类：（1）文字类的题目）文字类的题目（2）图表类的题目图表的分类：）图表类的题目图表的分类：表格分类：表格分类：曲线图（曲线图（linechart），柱状图（），柱状图（barchart），），饼状图（饼状图（piechart），和表格（），和表格（table）二、报告或建

23、议书的结构二、报告或建议书的结构1introduction2factsandfindings3conclusions4recommendations报告模版报告模版INTRODUCTION首句首句ThepurposeofthisreportistoTheobjectiveofthisreportistoTheaimofthisreportistoThisreportaimstoMr.Xhasaskedmetoreporttoinvestigate/evaluate/study/recommend/analyze/givefeedback/estimate/assess重复题目重复题目目目的的U

24、ponrequestof某人某人/某部某部门，Asyou或者某人，某部或者某人，某部门requestedonNovember12,Iamsubmittingthefollowingreporton重复重复题目目Hereisthereportconcerning重复重复题目要求目要求Wehavedoneasurveyshowingthat重复重复题目要求，或者直接开始目要求，或者直接开始阐述数据或者信息。述数据或者信息。FINDINGS首句首句Accordingtotherecentmarketresearch/investigation/survey/thechartabove/thetabl

25、eabove/undertaken,Therecentvisit/investigation/surveyshowedthatThetable/chartabovetellsusthatFromthechartshown,wefind/learn/noticethatThetable/chartaboveisshowingthatCONCLUSION首句首句在有在有conclusion这个个sub-title的情况下，就直接的情况下，就直接陈述述结论Accordingtothefindingsabove,itcanbeconcludedthatFromthetableshown,itcanbe

26、concludedthatTherefore,itcanbeconcludedthatRECOMMENDATION首句首句在有在有recommendation这个个sub-title的情况下，也的情况下，也可以直接可以直接陈述述结论。注意，。注意，recommendation以及以及recommend后面要用后面要用动词原形（虚原形（虚拟语气）。气）。ThefollowingaretherecommendationsItisrecommendedthatSthshouldbedone.Basedontheconclusion/analysisabove,werecommendthatWithr

27、eferencetotheadvantagesstatedabove,thefollowingrecommendationscanbemade,Withreferencetothefactsabove,thefollowingrecommendationscanbemade,Onthebasisoftheresults,IhavethefollowingrecommendationsOnthebasisoftheanalysis,itisreasonabletohavethefollowingrecommendations:如果需要如果需要进一步拓展，可以描述一下建一步拓展，可以描述一下建议实

28、施后施后可可预期的期的进展或者景象。具体展或者景象。具体说法是，建法是，建议结束束之后，之后，sothat或者或者thus例例题YouworkforTomatsu,acompanywhichproducesvideorecorders.YouareresponsibleforProductDevelopment.Readthefollowingtableshowingtheresultsofasurveyofvideorecorders.Therecordersareratedfrom*(POOR)to*(EXCELLENT).ColumnAshowstheratingsforyourcomp

29、anysproducts.ColumnBshowstheratingsfortheproductsofShikei,yourmaincompetitor.Usetheinformationinthetabletowriteashortreport(about100-120words)recommendingwaysofimprovingthequalityandthemarketingofyourcompanysvideorecorders.ATomatsuBShikeiValueformoneyReliabilityAfter-salesserviceAvailabilityAdvertising*