销售知识百问百答.pdf

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1、销售知识百问百答销售知识百问百答销售知识百问百答销售知识百问百答1.1.You are trading company or factoryYou are trading company or factory？你们是贸易公司还是工厂？你们是贸易公司还是工厂？We are manufacturer of knit fabrics,have a knit factory,aWe are manufacturer of knit fabrics,have a knit factory,adyeing factory and a big office.dyeing factory and a big

2、office.2.2.What is your main products and advantageous products?What is your main products and advantageous products?你们主要的产品是什么，优势产品又是什么？你们主要的产品是什么，优势产品又是什么？We produce most kinds of knit fabrics like single jersey fabric,We produce most kinds of knit fabrics like single jersey fabric,mesh,spandex,fl

3、eece and bonded fabric.We are moremesh,spandex,fleece and bonded fabric.We are morespecialized in single jersey fabric,mesh and bonded fabric.specialized in single jersey fabric,mesh and bonded fabric.3.3.Where is your location?Where is your location?你们公司大致的位置？你们公司大致的位置？We are in the east of China,n

4、ear to Shanghai,HainingWe are in the east of China,near to Shanghai,HainingCity,Zhejiang Province.City,Zhejiang Province.4.4.What about your payment terms?What about your payment terms?你们的支付方式是怎么样的？你们的支付方式是怎么样的？Usually we accept TT,30%deposit in advance,the balanceUsually we accept TT,30%deposit in

5、advance,the balanceafter the BL copy.after the BL copy.Or LC at sight,LC 30 days,60 days and 120 days at sight.Or LC at sight,LC 30 days,60 days and 120 days at sight.5.5.What is your order lead time?What is your order lead time?你们的生产周期大约是多久？你们的生产周期大约是多久？Usually 25 days from the deposit.Usually 25 d

6、ays from the deposit.6.6.Can you accept small order?Can you accept small order?你们能接受小的订单吗？你们能接受小的订单吗？We are very glad to accept small order,but it also depends onWe are very glad to accept small order,but it also depends onfabric items,some special items have the request of orderfabric items,some sp

7、ecial items have the request of orderquantity.quantity.7.7.How long have your company been in this careerHow long have your company been in this career？你们在这个行业做了多久了？你们在这个行业做了多久了？We begin knit career from 1989,so relatively we are moreWe begin knit career from 1989,so relatively we are moreexperience

8、d.experienced.8.8.Inventory or order?Inventory or order?库存还是现做库存还是现做All the products we make are based on your order.We do notAll the products we make are based on your order.We do nothave inventoryhave inventory9.9.How soon can I get a price quote?How soon can I get a price quote?我怎么样才能得到你的报价？我怎么样才

9、能得到你的报价？For most projects,once we know the fabrics type,width,For most projects,once we know the fabrics type,width,printing requirements and quantity,we can provide you with aprinting requirements and quantity,we can provide you with aprice quote within 24 hours.price quote within 24 hours.10.10.C

10、Can we get a sample for reference?an we get a sample for reference?我可以得到一个样品作为参考吗？我可以得到一个样品作为参考吗？We offer free sample,but you should pay for the freight.We offer free sample,but you should pay for the freight.The charge could be returned back when there is an order.The charge could be returned back

11、when there is an order.11.11.Samples charge for free?Samples charge for free?样品是免费的吗？样品是免费的吗？Yes,of course,size A4,hangers,1-2 ready meters are for free andYes,of course,size A4,hangers,1-2 ready meters are for free andyou need to afford the courier fees.if you are in china,we willyou need to afford

12、 the courier fees.if you are in china,we willpay the courier fees.pay the courier fees.12.12.C Can I get any discount?an I get any discount?可以打折吗？可以打折吗？The price is negotiable,we can offer you discount according toThe price is negotiable,we can offer you discount according toyour order quantity.If y

13、ou are buying in bulk for anyour order quantity.If you are buying in bulk for an13.13.I am a designer,Can you help me to produce the sample whichI am a designer,Can you help me to produce the sample whichwe designed?we designed?我是一个设计师，你可以按照我设计的东西生产吗我是一个设计师，你可以按照我设计的东西生产吗?Many types for your choose

14、or as per customized.Many types for your choose or as per customized.14.14.Y Your price seems so high?our price seems so high?你的价格太高了？你的价格太高了？1.1.You are very professional in this businessYou are very professional in this business2.2.Price is equal to pricePrice is equal to price3.3.Also depends you

15、r quantityAlso depends your quantity4.4.If you pay 100%by TT in advance,we can also XXX.If you pay 100%by TT in advance,we can also XXX.15.15.为为什么大货颜色会有偏差？什么大货颜色会有偏差？Because the sample we produced only one roll in a Lot,and theBecause the sample we produced only one roll in a Lot,and thebulk about 1

16、5rolls in a Lot,so the color will be a little different,bulk about 15rolls in a Lot,so the color will be a little different,this is normal situation.this is normal situation.16.16.为为什么数量缺了？什么数量缺了？1.As our content,the quantity allowed+-3%.1.As our content,the quantity allowed+-3%.2.2.缺很多缺很多 Because w

17、e cut the roll head and end to keep whole Because we cut the roll head and end to keep wholeroll the same quality.so each roll shortage 3-5mts.roll the same quality.so each roll shortage 3-5mts.17.17.为为什么交期会这么迟？什么交期会这么迟？You know the G20 will holed in Hangzhou,and all small dyingYou know the G20 will holed in Hangzhou,and all small dyingfactories were closed by Government.So the delivery time needfactories were closed by Government.So the delivery time need7days more than before.7days more than before.