2023年内蒙古公共英语考试模拟卷.pdf
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1、2023 年内蒙古公共英语考试模拟卷 本卷共分为 1 大题 50 小题,作答时间为 180 分钟,总分 100分,60 分及格。一、单项选择题(共 50 题,每题 2 分。每题的备选项中,只有一个最符合题意)1.The most effective complaint can be made by _.Ashowing the faulty item to the manufacturer Bexplaining exactly what is wrong with the item Csaying firmly that the item is of poor quality Dasking
2、 politely to change the item 2.When a consumer finds that his purchase has a fault in it,the first thing he should do is to _.Acomplain personally to the manager Bthreaten to take the matter to court Cwrite a firm letter of complaint to the store of purchase Dshow some written proof of the purchase
3、to the store 3.The passage tells us _.Ahow to settle a consumers complaint about a faulty item Bhow to make an effective complaint about a faulty item Chow to avoid buying a faulty item Dhow to deal with complaints from customers 4.If a consumer wants a quick settlement of his problem,its better to
4、complain to _.Aa shop assistant Bthe store manager Cthe manufacturer Da public organization 5.According to Papousek,the pleasure babies get in achieving something is a reflection of _.Aa basic human desire to understand and control the world Bthe satisfaction of certain physiological needs Ctheir st
5、rong desire to solve complex problems Da fundamental human urge to display their learned skills 6.In Papouseks experiment babies make learned movements of the head in order to _.Ahave the lights turned on Bbe rewarded with milk Cplease their parents Dbe praised 7.Papousek notices in his studies that
6、 a baby _.Awould make learned responses when it saw the milk Bwould carry out learned movements when it had enough to drink Cwould continue the simple movements without being given milk D would turn its head to right or left when it had enough to drink 8.According to the author,babies learn to do th
7、ings which _.Aare directly related to pleasure Bwill meet their physical needs Cwill bring them a feeling of success Dwill satisfy their curiosity 9.The babies would smile and bubble at the lights because _.Athe lights were directly related to some basic drives Bthe sight of the lights was interesti
8、ng Cthey need not turn back to watch the lights Dthey succeeded in switching on the lights 10.In the passage the writer mainly talks about _.Athe wonders of travel Bher growth from an innocent child to a learned woman Cthe benefits of reading Dthe difference between childhood dreams and lifes realit
9、ies 11.What did the writer learn from books as a child AAbout many foreign places.BAbout many historical figures.CAbout the outside world as well as her own self.DAbout the ironies of life.12.We can infer from the passage that when traveling by air,the writer spends most of her time on the way _.Are
10、ading books Bresting herself Cimagining things Dletting her spirit soar 13.The example of El A1 Airlines shows that_.Arevengeful customers are a threat to the monopoly of enterprises Ban ad campaign is a way out for enterprises in financial difficulty Ca good slogan has great potential for improving
11、 service Dstaff retraining is essential for better service 14.In the authors view,higher service standards are impossible in Israel _.A if customer complaints go unnoticed by the management Bunless foreign companies are introduced in greater numbers Cif theres no competition among companies Dwithout
12、 strict routine training of employees 15.What did the writer do as a curious child AShe visited Victorian England and Tsarist Russia.BShe flew to Los Angeles,Chicago and London with her parents.CShe read all kinds of books.DShe spent lots of time traveling on trains.16.How does the writer feel about
13、 travel today AShe doesnt like it very much.BShe takes great pleasure in it.CShe feels tired of it.DShe feels as excited as when she was young.17.If someone in Israel today needs a repairman in case of a power failure,_.Athey can have it fixed in no time Bits no longer necessary to make an appointme
14、nt Cthe appointment takes only half a day to make Dthey only have to wait half an hour at most 18.Why did Bezaqs international branch lose 40%of its market share ABecause the rates it offered were not competitive enough.BBecause customers were dissatisfied with its past service.CBecause the service
15、offered by its competitors was far better.DBecause it no longer received any support from the government.19.It may be inferred from the passage that _.Acustomer service in Israel is now improving Bwealthy Israeli customers are hard to please Cthe tourist industry has brought chain stores to Israel D
16、 israeli customers prefer foreign products to domestic ones 20.What was the primary consideration in the Florida judges ruling AThe biological link.BThe childs benefits.CThe traditional practice.DThe parents feelings.21.The Twiggs claimed custody rights to Kimberly because _.Athey found her unhappy
17、in Mr.May custody Bthey regarded her as their property Cthey were her biological parents Dthey felt guilty about their past mistake 22.The authors attitude towards the judges ruling could be described as _.Adoubtful Bcritical Ccautious Dsupportive 23.We can learn from the Kimberly case that _.Achild
18、ren are more than just personal possessions of their parents Bthe biological link between parent and child should be emphasized Cfoster homes bring children more pain and suffering than care Dbiological parents shouldnt claim custody rights after their child is adopted 24.Kimberly had been given to
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