商贸英语会话教学课件全套电子课件完整版ppt整本书电子教案最全教学教程整套课件.ppt

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1、LOGOBusiness English Conversation商务英语会话商务英语会话Unit 1 Establishing Relationship I.Trade FairsLearning ObjectivesvUnderstand and explain the main functions of trade fairs.vComprehend and use basic vocabulary and expressions related to trade fairs.vRecognize some famous international and domestic trade

2、fairs.Hongkong Hongkong Conference&Exhibition CenterConference&Exhibition CenterSH International Conference&Exhibition CenterSH International Conference&Exhibition CenterShanghai Exhibition CenterGD Modern International Exhibition CenterGD Modern International Exhibition CenterGD Modern Internationa

3、l Exhibition CenterGD Modern International Exhibition CenterRed Star International Exhibition CenterRed Star International Exhibition CenterImportant&Difficult PointsvThe functions of trade fairsvExpressions and patterns related to trade fairsTeaching ProceduresStep 1 Warming-up Practice Step 2 Role

4、-playStep 3 Presentation&Comprehension Step 4 Imitation&Practice Step 5 Summarizing on the Key Points Step 6 Further DevelopmentStep 7 Consolidation PracticeStep 8 Comment&AssignmentWarming-up Practice1)Mention some trade fairs held in your part of the country.2)What purposes does exhibitor expect t

5、o achieve?3)Suppose you are an exhibitor,what will you do to compete for attention in a trade fair?Role-playSuppose you are a sales representative of ABC Company.In a trade fair,you are receiving a visitor from Canada,who shows interests in your companys products.Please make a dialogue based on the

6、given situation.Presentation&Comprehension Listen to the example of greeting visitors at a stand of a trade fair,try to fill in the blanks according to it.A:Good morning sir,welcome to our booth.B:Good morningYour booth was arranged very nicely.A:Is there anything?B:Yes,_.A:Here are some samples._.B

7、:Could you please show me some more samples in different colors?A:OK,_ B:.Imitation&PracticeSummarizing on the Key PointsHow do you do?Hello!Welcome to our stand.Good afternoon,Sir.What can I do for you?Nice to meet you.Greeting expression at trade fairGreeting expression at trade fairUseful express

8、ions Summarizing on the Key Points1.Its an honor to meet you.My name is Thomas Clinton.2.Id like to introduce myself.3.Im Richard Carter,sales manager for Dell.4.How do I pronounce your name?5.May I have your name,please?6.How do I address you?7.Welcome to our stand.8.Please take your time and look

9、around.Greeting&IntroducingGreeting&IntroducingUseful expressionsSummarizing on the Key Points1.What products are you interested in?2.May I have your sample?3.May I have you illustrated catalogue?4.May I know some of your new products?5.During the display period,all of our products have 10%discount.

10、6.This is our bottom price,so we cant give you any discount.7.Our price is much lower than the current market price.8.This product is result of our latest technology 9.These are our latest standard models.10.They are extremely popular with young people.Inquire&offer at trade fairsInquire&offer at tr

11、ade fairsUseful expressionsSummarizing on the Key Points1.Thank you for coming to our stand.You would be very welcome if you would like to visit our company and learn more about us.2.Nice meeting you.Please give us a call if you need more information about our products.3.If you want to know more abo

12、ut us,please visit our website at 4.Thanks for your coming/inquiring.Goodbye!Keep in touch.FarewellFarewellUseful expressionsFurther DevelopmentWork in groups to imitate the conversations in the video.Receiving a visitor at the stand of a trade fair Consolidation PracticeRole Play:Mr./Ms.Liu is intr

13、oducing his/her products to Mr./Ms.Coleman at a trade fair.Task Presentation&AnalysisTask Presentation&AnalysisA:You are:Mr./Ms Liu,the sales representative of Weipeng Appliances Co.,Ltd Greet and make self-introduction Ask if he or she is interested in any product Introduce your latest productsExpr

14、ess your thanks and good wishesB:You are:Mr./Ms.Coleman,the purchasing specialist of SMT Company Make self-introduction Show your interests in electric fans Ask for catalogue,price list,samples&other relevant information Express willingness for further contact.Consolidation PracticeGroup Discussion

15、and Collection for Group Discussion and Collection for Language MaterialsLanguage MaterialsPlease give different sentences and patterns to perform each sub-task after discussion.Consolidation PracticePreparation for the Role PlayPreparation for the Role Play Prepare for the dialogue according to you

16、r roles and each group assign a representative to do the situational dialogue.Consolidation PracticePerformance of the Role PlayPerformance of the Role Play Perform the conversation with the student from the other group.Consolidation PracticeRemark and AssessmentRemark and AssessmentComment&Assignme

17、ntHow can we consider a trade fair as a successful one?Topic SpeechTopic SpeechLOGOLOGOBusiness English Conversation商务英语会话商务英语会话Unit 1 Establishing Relationship I.Telephone Etiquette Learning Objectivesvunderstand telephone etiquettevcomprehend and use basic vocabulary and expressions used in teleph

18、one conversationImportant&Difficult Pointsv telephone etiquettev expressions and patterns used in a telephone conversationTeaching ProceduresStep 1 Warming-up Practice Step 2 Cursory Revision Step 3 Presentation&Comprehension Step 4 Imitation&Practice Step 5 Summarizing on the Key Points Step 6 Furt

19、her DevelopmentStep 7 Consolidation PracticeStep 8 Comment&AssignmentWarming-up Practice1)How many ways can a potential customer contact you?What are they?2)What about their advantages and disadvantages respectively?Cursory revisionWhat would you say in the following situations?What would you say in

20、 the following situations?When you answer the phone?When you dial the wrong number?When the person is not available?When you want someone to answer the phone?When you are expected to write down a phone number?Presentation&ComprehensionListen to the example of receiving a business phone,try to fill i

21、n the blanks according to it.A:Good morning.Sunshine Company._?B:Good morning.Could I speak to Miss.Zhang?A:Im afraid at the moment._?B:Yes.This is _,when _?A:Do you _?B:If she-have her call me._,Ill _A:Could you_?B:Thats _.A:_.And your number,please?B:_A:Ill be sure to give her the message.Imitatio

22、n&PracticeSummarizing on the Key PointsCould I speak to Mr.Huang of the export department,please?Id like to speak to Mr.parley.Have I the pleasure of addressing Mr.Chris?Hello.This is tom here.May if have a word with Grace.Asking to speak with someone Asking to speak with someone Useful expressionsS

23、ummarizing on the Key PointsIm sorry，but hes on another line now.Would you care to hold？Im afraid shell be fully engaged then,but how about tomorrow afternoon?Does that suit you?Connecting someone Connecting someone Useful expressionsSummarizing on the Key PointsAre there any messages I can give him

24、?Do you want to leave a message?Can I take a message?Any message for him?Leaving message Leaving messageUseful expressionsFurther DevelopmentWork in groups to imitate the conversations in the video.Answering telephone callConsolidation PracticeRole Play:Mr./Ms.Robinson is telephoning to discuss the

25、possibility of importing electric toys from Mr./Ms.Lis company Task Presentation&AnalysisTask Presentation&AnalysisA:You are:Mr./Ms Robinson,the purchasing specialist of SIG Company.Identify yourself.Express you want to speak to Mr.Zhang Tell what you are calling for Leave a message B:You are:Mr./Ms

26、.Li,the assistant of Mr.Zhang,the sales representative of Huawei Toy Co.,Ltd Identify yourself Tell that Mr.Zhang is not available Ask about the information of the caller and his/her reason for calling Take the massageConsolidation PracticeRole Play One acts as a customer to make a call to ask for s

27、ome detailed information of a type of Canon camera/to make an appointment,to discuss the order of TV sets,to invite for a dinner party,for a visit to the other company,etc.The other acts as a receptionist with Canon Company to receive the call and take the message for the sales manager to call the c

28、ustomer back.To:_From:_Company:_Message:_Takenby:_Sample of MessageMr.MatthewsMr.SchulzFrom EnglandThey have received the sample and are happy with that,but need some negotiation on the price.He cannot get to the company that early this Saturday.Miss PerezTo:_Date:_Time:_MessageFrom:_Company:_Teleph

29、onenumber:_Message:_Takenby:_Form of a MessageConsolidation PracticeGroup Discussion and Collection for Group Discussion and Collection for Language MaterialsLanguage MaterialsPlease give different sentences and patterns to perform each sub-task after discussion.Consolidation PracticePreparation for

30、 the Role PlayPreparation for the Role Play Prepare for the dialogue according to your roles and each group assign a representative to do the situational dialogue.Consolidation PracticePerformance of the Role PlayPerformance of the Role Play Perform the conversation with the student from the other g

31、roup.Consolidation PracticeRemark and AssessmentRemark and AssessmentComment&Assignment Why do companies put emphasis on telephone etiquette?Topic SpeechTopic SpeechLOGOLOGOBusiness English Conversation商务英语会话商务英语会话Unit 2 Receiving the Foreign Guest I.At the AirportLearning ObjectivesvKnow more about

32、 business etiquettes involving greetings,introductionsvLearn how to talk properly and be considerate when meeting foreign guestsvComprehend and use basic vocabulary and expressions related to meeting foreign business friendsvDevelop skills to meet foreign business friends and to proceed small talks

33、according to the practical situationImportant&Difficult PointsvRecognizing and greeting a guestvBeing warm and consideratevBusiness etiquettes involving greetings,introductionsvProceeding small talks with the guestTeaching ProceduresStep 1 Warming-up Practice Step 2 Role-playStep 3 Presentation&Comp

34、rehension Step 4 Imitation&Practice Step 5 Summarizing on the Key Points Step 6 Further DevelopmentStep 7 Consolidation PracticeStep 8 Comment&AssignmentWarming-up Practice1)Suppose you are a receptionist in a company,what do you do and say when you meet a new or an old business visitor at the airpo

35、rt?2)How do you greet someone when you first meet them?Do you kiss their cheeks,air kiss(kiss the air next to their cheeks),hug,squeeze their arms,or shake their hands?3)What small talks can you have with the guests on the way to the hotel or the company?(about travel,accommodation,the weather,the a

36、rrangement and etc.,so as to“break the ice”.)Role-playSuppose you are a receptionist in a company,you are receiving a visitor from America,Mr.(Mrs.)Smith,who has now entered the arrival hall at the airport.Please make a dialogue based on the given situation.Presentation&ComprehensionListen to the ex

37、ample of meeting foreign guests at the airport,try to fill in the blanks according to it.A:Excuse me!Are you B:Yes,I am.A:Nice to meet you,too._?B:Yes,I did._.A:Good._.B:Thats all right._.A:OK,_ B:A:A company car is waiting for us outside._.Imitation&PracticeSummarizing on the Key PointsExcuse me.Ar

38、e you from?Excuse me,but are/arent you from?You must be Mr.Pardon me.Are you from?Im Dennis.I am here to meet you today.Im Donald.We met the last time when you visited Changsha.(Weve been expecting you for quite some time.Now youve come at last.Let me extend our warm welcome to you.Its very nice to

39、finally meet you.Let me extend our warm welcome to you.)Greeting&Introducing yourselfGreeting&Introducing yourself Useful expressions for receiving visitorsSummarizing on the Key PointsThank you.Its a pleasure to have an opportunity to come to Changsha.Glad to meet you.I feel that we have known each

40、 other for a long time.Responding to introductions Responding to introductions Useful expressions for receiving visitorsSummarizing on the Key Points1)Asking about the tripHow was your flight?Was it comfortable?Did you have a good trip?I hope youve had a pleasant flight/trip/journey.Are you feeling

41、any jet lag?2)Offering helpMay I help you with your luggage?Would you like me to take the luggage for you?If you need any help,dont hesitate to ask me.Making small talk Making small talk Useful expressions for receiving visitorsSummarizing on the Key PointsThe car is waiting outside.This way,please.

42、Is this your first trip to China?Hows business been recently?Normally,it takes about 30 minutes to the hotel,but with this traffic who knows?Whats the weather like in Washington at the moment?Others expressionsOthers expressionsUseful expressions for receiving visitorsFurther DevelopmentWork in grou

43、ps to imitate the conversations in the video.Meeting a Business Partner at the Airport Consolidation PracticeRole Play:You two meet at the airport for the first time.Exchange greetings to get acquainted and then have a conversation on the way to the hotel.Task Presentation&AnalysisTask Presentation&

44、AnalysisA:You are:Zhang Wei from China,a teller/cashier of Minsheng Bank Nanchang Branch,China Exchange greetings Introduce yourself Ask Miss Smith about her journey or other things Tell Miss Smiths your arrangement for her accommodationB:You are:Judy Smith from USA,the production Manager of the Sun

45、rise Juice Co,.Ltd,California,USA Exchange greetings Introduce yourself Tell something about your journey or other things Thank Mr.Zhang for his arrangement for your accommodation Consolidation PracticeGroup Discussion and Collection for Group Discussion and Collection for Language MaterialsLanguage

46、 MaterialsPlease give different sentences and patterns to perform each sub-task after discussion.Consolidation PracticePreparation for the Role PlayPreparation for the Role Play Prepare for the dialogue according to your roles and each group assign a representative to do the situational dialogue.Con

47、solidation PracticePerformance of the Role PlayPerformance of the Role Play Perform the conversation with the student from the other group.Consolidation PracticeRemark and AssessmentRemark and AssessmentComment&AssignmentWhy and how do people proceed with small talk after exchanging greetings in a b

48、usiness circumstance?Function of small talkProper topics for small talkImproper topics for small talkTopic SpeechTopic SpeechLOGOLOGOBusiness English Conversation商务英语会话商务英语会话Unit 2 Receiving the Foreign Guest II.Accommodation&DinnersLearning Objectivesvunderstand how to treat foreign guests appropri

49、ately when cultural differences existvlearn how to connect dinners with business activities tactfullyvdevelop skills to arrange accommodations and business dinners for foreign business friends and to proceed small talks according to the practical situationImportant&Difficult PointsvMaking Arrangemen

50、t for the accommodation and business dinnersvIntroducing dishesvProposing a toastTeaching ProceduresStep 1 Warming-up Practice Step 2 Role-playStep 3 Presentation&Comprehension Step 4 Imitation&Practice Step 5 Summarizing on the Key Points Step 6 Further DevelopmentStep 7 Consolidation PracticeStep