《酒店实用英语》Unit-19.ppt

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1、UNIT 19 PAYING THE BILL 结账服务 Key point:to settle the bill;to explain the bill to guests.Warm up:Ways of paying the bill include:Signing to the guest room Paying by cash Paying by checks Paying by credit card Key words in the texttriplicate adj.三倍的三倍的,三重的三重的 original adj.最初的最初的,原始的原始的stamp v.压压印印,盖章盖

2、章 check n.饭饭店的店的帐单帐单folder n.文件文件夹夹 double adj.两倍的两倍的,双重的双重的 Key words and sentences in Dialogue AVocabularysign v.签签名、名、签签字字Notes1.How would you like to pay your bill?您想以什么方式付您想以什么方式付账账？2.Sign it to my room.记记到我的房到我的房费费里。里。Key words and sentences in Dialogue B Vocabulary awfully adv.很，非常；糟糕地很，非常；糟糕

3、地 change n.零零钱钱 Notes The total is 620 yuan.您一共消您一共消费费了了620元。元。We dont accept for tips.我我们们不收小不收小费费。Role PlaySituation A:When paying the bill,a guest finds that he doesnt have his wallet with him.The guest gets quite uneasy.Then the waiter helps him out.Situation B:After finishing the dinner,the for

4、eign guests would like to pay the bill by US dollars,but the hotel doesnt accept any foreign currencies,so the waiter asks them if they can pay the bill by RMB.Situation C:Three guests want to Go Dutch when settling the bill.So the waiter figures out the number that each one should pay.FURTHER EXTEN

5、TION 1.We dont accept tips.But thank you just the same.我我们们不收小不收小费费，但，但还还是是谢谢谢谢您。您。2.Sorry for the delay,sir.Here is your change.对对不起，先生，不起，先生，让让您久您久等了。等了。这这是找您的零是找您的零钱钱。3.Here is your receipt,sir.这这是您的收据，先生。是您的收据，先生。4.We honor American Express,Diners Club,Visa,Federal,Master and JCB Card.我我们们受理美国运通卡、大来卡、受理美国运通卡、大来卡、维萨维萨卡、卡、联联邦卡、邦卡、万事达卡和万事达卡和JCB卡。卡。5.We need their permission to extend credit over that amount.超超过过信用限度，我信用限度，我们们需征得他需征得他们们的同意。的同意。INFORMATION CORNER 1.信用卡基本知信用卡基本知识识 2.Master Card（万事达卡）和（万事达卡）和Visa Card（维萨维萨卡）卡）