商务英语课程课件ppt.ppt

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1、经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 Learning Objectives Preparing for a job interviewTalking about educational background,qualifications,experiences and special skills Writing a curriculum vitae and a letter of application经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消

2、费者购买商品的价款或接受服务的费用 Speaking TaskSpeaking Task Warm-up PracticeWarm-up Practice Listening TaskListening Task Follow-up PracticeFollow-up Practice Writing TaskWriting Task Reading Task Reading Task经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用We need to discuss some questions about w

3、hat we are going to learn in this unit.Sure,thatll help us understand better about what we are asked to do.经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用Everyone sees life through their job.To the doctor,the world is a hospital.To truck drivers,its a road system.Starting UpStartin

4、g Upa Scottish writer and artist Alasdair Gray经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 1.Listasmanyjobsasyoucanandthentellwhatisyourfavoritejobandwhy.Forexample:teacherlawyeraccountantathletebusinessman2.Whichofthefollowingwouldyoulikeornotlikeinajob?1)alotoftelephonework2)w

5、ritinglotsofreports3)workingwiththesamepeople4)workingwithlotsofdifferentpeople5)sharinganoffice6)usingEnglishatwork7)travelingalot8)workingflexiblehours9)casualdress10)uniforms11)workingonyourown12)workingonthecomputer经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 Tips for Job In

6、terviewTips for Job Interview1)Learn about the company.1)Learn about the company.2)Have a specific job or jobs in mind.2)Have a specific job or jobs in mind.3)Prepare answers to broad questions about yourself.3)Prepare answers to broad questions about yourself.4)Prepare questions of your own.4)Prepa

7、re questions of your own.5)Practice an interview with a friend or relative.5)Practice an interview with a friend or relative.6)Arrive before the scheduled time of your interview.6)Arrive before the scheduled time of your interview.7)Make a good first impression.7)Make a good first impression.8)Relax

8、 and answer each question concisely.8)Relax and answer each question concisely.9)Be positive and enthusiastic.9)Be positive and enthusiastic.10)Thank the interviewer for their time and shake hands firmly.10)Thank the interviewer for their time and shake hands firmly.经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其

9、受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 3.Discuss the following questions:3.Discuss the following questions:1)Whichdoyouthinkarethefivemostimportantinterviewtips?Why?2)Whichofthetipsdoyoudisagreewith?Why?3)Canyouaddmoretipsasadviceforjobinterview?4)Whenlookingforajob,whatfactorsdoyouconsiderimportant?Pleas

10、elistanumberoffactorsinorderofimportance,andcompareitwithyourpartners.Trytostateyourreasons.5)Whenapplyingforajob,whatpreparationsdoyouthinkyoushouldmake?6)Discussinpairsorgroupswhatkindofcompanyyouwouldliketoworkinandgivereasons.经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 When

11、acompanyneedsto_oremploynewpeople,itmaydecideto_thejobor_intheappointmentssectionofanewspaper.Peoplewhoareinterestedcanthen_thejobbysendingina_orcoveringletter(UScoverletter)anda_(USrsum)containingdetailsoftheireducationandexperience.Acompanymayalsoask_tocompleteastandard_.Thecompanys_willthenselect

12、themostsuitableapplicationsandpreparea_ofcandidatesor_,whoareinvitedtoattendan_.4.KeyvocabularyCan you complete the passage with right words or phrases?recruitadvertisepositionapplyforcurriculumvitaeletterofapplicationcandidatesapplicationformHumanResourceDepartmentshortlistapplicantsinterview经营者提供商

13、品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用Informationyoushouldknowaboutthecompanypriortoyourinterview:OrganizationalstructureDivisions/departmentsthatinterestyouProducts/ServicesTrainingProgramsSizeofcompanyHowlonghavetheybeeninbusinessTypesofclientsGrowthinthepastandfuturepotential

14、Jobdescription&jobtitleNewproductsandservicestheyaredevelopingEmployeebenefitsGeographiclocation经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 Memorizethenameofthepersonwhowillinterviewyou.Nothingcouldbemoreembarrassingthanforgettingtheirnameorcallingthembythewrongname!Decidewhaty

15、ouwillwear.Getagoodnightssleep.Arrive15minutesearly.Thisnotonlyshowsthatyouarepromptitalsogivesyouachancetogainyourcomposure.Befriendlytothereceptionist/secretary.theyoftenareaskedtheiropinion!经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 Start it off like a winner.Be comfortable

16、.Listen attentively.Avoid nervous mannerisms.Speak clearly.Be positive and enthusiastic.Ask pertinent questions.When it is over,stand up,thank the interviewer for their time and shake hands firmly.Be sure to find out the next step.经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 The

17、nextdaywritetheinterviewerabriefnotereiteratingyourinterestinthejob.Followup.Ifyouhaventheardfromtheinterviewerwithinthetimeframeindicatedatthecloseoftheinterview,callthemtorelayapolitereminderthatyourestillinterestedinthejob.Askwhentheyplantomakeahiringdecision.Ifyouarenthiredandcontinuetobeinteres

18、tedinthecompany,itpaystokeepintouchwiththeinterviewer.Often,throughpersistence,youmaybeofferedapositionatalaterdate.ChinUp.Gearupforyournextinterview.Afterallthemoreinterviewsyoutacklethemorepolishedyoubecome.Youmaywanttocontacttheinterviewerwhorejected youandseeifyoucangetanypointersonwhattoimprove

19、beforeyournextinterview.经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 The following are some typical concerns interviewers have,which you need The following are some typical concerns interviewers have,which you need to address when answering questions.Be sensitive to these concer

20、ns,to address when answering questions.Be sensitive to these concerns,answering all questions in the most positive way to build psychological answering all questions in the most positive way to build psychological leverage and position yourself for the offer.leverage and position yourself for the of

21、fer.Does the applicant have the ability to do the job?Does the applicant have the ability to do the job?Can he or she manage people?Can he or she manage people?How does he or she relate to people?How does he or she relate to people?What kind of a person is this?A leader?What kind of a person is this

22、?A leader?What strengths does he or she have that we need?What strengths does he or she have that we need?Why has there been a number of job changes?Why has there been a number of job changes?In what areas is he or she weak?How will this affect performance?In what areas is he or she weak?How will th

23、is affect performance?What contribution has the applicant made?What contribution has the applicant made?What are his or her ambitions?Are they realistic?What are his or her ambitions?Are they realistic?Does she or he have growth potential?Does she or he have growth potential?How will other interview

24、ers react?How will other interviewers react?Should this person get an offer?Should this person get an offer?经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用DOSDOS Dress conservatively.Check out what management wears and dress similarly without overkill.Practice good grooming.Do have

25、 clean,neatly styled hair.Do have clean hands and trimmed nails.Do bring a clean notepad and pen that works.Do wear shoes you can walk easily in.经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用Donts Dont wear torn,soiled,wrinkled clothing.Dont dress casual.Dont wear a lot of jewelry

26、(Men should avoid earrings).Dont wear athletic shoes.Dont eat spicy,offensive smelling foods prior to the interview.Dont wear sexy clothing.Dont wear cutesy ties(i.e.a flashing Mickey Mouse tie).Dont chew gum or smoke.Dont wear a mini-skirt.Dont wear heavy make-up.经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到

27、的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用In this part you will listen to a passage and a dialogue about job interviews.Try to finish the exercises while listening.Are you ready?Are you ready?经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用1)Whyisitsuggestedthatoneshouldconcentrateonwell-knownc

28、ompanieswhenlookingforajob?2)Whatarethethreewaystocontactthecompaniesyouareapplyingfor?3)Whydoyouusethesewaystocontactthecompanies?4)Whyisthejobinterviewcrucialforgettingagoodjob?5)Whatisthecompanyconcernedwithinajobinterview?1.1.1 Listen to the passage and answer the following questions.Becausewell

29、-knowncompaniesareusuallylargeand,therefore,frequentlyhirenewpeople.Thefirstwayistocallthemuponthetelephone.Anotherwayistowriteacoverletterandsendittothecompanywitharesume.Thethirdwayistogodirectlytothecompanywithoutfirstwritingorcalling.Togetaninterview.Managersaretrainedtointerviewapplicantsinaspe

30、cialway.Theeducationandexperienceoftheintervieweeareimportant;yet,equallyimportanttoacompanyishowapersonfeelsaboutthecompany.Thepsychologyoftheapplicants.经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用6)Whatarethethreestagesofthetypicalinterview?The first is the beginning stage,dur

31、ing which the manager tries to make the applicant feel comfortable and tells the applicant something about the company.In the second stage,the manager asks the interviewee questions about his education,his background,and his interest in the job.Finally,the manager will discuss salary and allow the a

32、pplicant to ask questions about the company.7)Whatshouldapersondoinaninterview?Try to relax,to be honest,and to be yourself.If you relax and act naturally,the interviewer will feel comfortable and will know that he can trust you.This will increase your chances of getting the job.经营者提供商品或者服务有欺诈行为的，应当

33、按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用1.1.2 Listen to the dialogue and fill in the form below according to the information you hear.1.1.2 Listen to the dialogue and fill in the form below according to the information you hear.Positionapplied:Title:/Miss/MsAge:Firstname:Surname:Address:Tel:Edu

34、cation:Qualifications:Presentposition:Dateandtimeofthefirstinterview:accountantMr.26WardJames44QueenStreet5638895M.A.inBusinessAdministrationacertificateinaccountingJustgraduatedfromLondonUniversity.3 oclocknextMondayafternoon经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用1.Jobinte

35、rviewsintheUnitedStatesSupplementary ListeningSupplementary Listening2.TheApprentice(Video)3.http:/ linkhttp:/ this part you are going to read two dialoguesin pairs and then you will be asked to answer some questions about what you have read.Please read louder!经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，

36、增加赔偿的金额为消费者购买商品的价款或接受服务的费用1.2.1DialogueMr Tony Johnson,the manager of the export department,is interviewing Ms Linda White who is applying for the post of secretary.1 1）What does Ms White do at the moment?What does Ms White do at the moment?She is a secretary.She is a secretary.2 2）Why does she want

37、 to change the present company?Why does she want to change the present company?She wants to get more interesting work thats why she is applying for this post.She wants to get more interesting work thats why she is applying for this post.3 3）What did Ms White say about the qualities a secretary shoul

38、d have?What did Ms White say about the qualities a secretary should have?A secretary needs to be pretty hard-working and should be able to do a lot of things on her A secretary needs to be pretty hard-working and should be able to do a lot of things on her own initiative.own initiative.4 4）What did

39、the report sent by Personnel Department say about Ms White?What did the report sent by Personnel Department say about Ms White?She did reasonably well in the shorthand and typing test,and very well indeed in the She did reasonably well in the shorthand and typing test,and very well indeed in the int

40、elligence test.intelligence test.5 5）What do you think of Ms Whites replies at the interview?What do you think of Ms Whites replies at the interview?（openopen）6 6）Do you think Ms White will get the job?Give your reasons.Do you think Ms White will get the job?Give your reasons.（openopen）经营者提供商品或者服务有欺

41、诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用 Miss Jones comes to see Mr Smith,the personnel manager,for the job interviewMiss Jones comes to see Mr Smith,the personnel manager,for the job interview.1 1）What is the applicants educational backgroundWhat is the applicants educational background

42、？She left school at 18.After working in an engineering firm for two years,she did a one-year full-time PA course.2 2）What does she do at present?What does she do at present?She is now working in Europe Marketing,assisting the sales director by arranging visits,setting up meetings and presentations a

43、nd dealing with correspondence.3 3）How did the applicant describe her foreign language ability?How did the applicant describe her foreign language ability?She was quite fluent in French and German but her foreign languages have got a bit rusty now.4)4)Why does the applicant want to leave the present

44、 company and join Anglo-European?Why does the applicant want to leave the present company and join Anglo-European?She feels that she would have more scope and opportunity in the new company and that the work will be more challenging for her.5 5）Why does the applicant want to work abroad in one of th

45、e overseas branches?Why does the applicant want to work abroad in one of the overseas branches?She likes to travel and use her foreign languages.6 6）Do you think the applicant is a right person for this company?Why or why not?Do you think the applicant is a right person for this company?Why or why n

46、ot?（open）经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用1.Whydoyouneedtodosomeresearchbeforeaninterview?Researchingacompanyandthepositionmakesyoustandoutinaninterview.Itshowsthatyouarereallyinterestedinworkingthere.2.

47、Whatsortofinformationdoyouneedaboutthecompanyyouapplyfor?Youmayneedinformationsuchaskindsofproductsorservicesthecompanymakeorsell,thetypesofpeoplewhoworkthere,thetypicalhoursthispositionrequiresandsomeoftheday-to-daytasksthatthejobinvolves.3.Whatistheproperwayofdressingforajobinterview?Howyoushouldd

48、ressinajobinterviewdependsonthetypeofjobyouapplyfor.Forexample,forajobinanoffice,itisusuallybesttowearadark-colored,conservativesuit(forbothmenandwomen).经营者提供商品或者服务有欺诈行为的，应当按照消费者的要求增加赔偿其受到的损失，增加赔偿的金额为消费者购买商品的价款或接受服务的费用4.According to the passage,what is meant by good interview etiquette?Can you add m

49、ore?Goodinterviewetiquettemeanssomeimportanttipslike“Beontimeforyourinterview”,“Beawareofyourbodylanguage”and“Keeptheinterviewpositive”.5.Why is it necessary for a job candidate to prepare some questions?Becausepreparingsomequestionsaboutthebusiness,theposition,therequirements,theexpectationsofthepe

50、rsonwhowillfillthepositionandsoonshowsyouaretrulyinterestedinthepositionandalsohelpsemployersknowthatyouhavealltheinformationyouneedtomakeadecision,ifofferedthejob.6.What should you do after the interview?Youshouldsendtheinterviewerathank-younote,thankinghimorherfortakingtimetointerviewyou.Thisisnot