中央电大城市轨道交通客运组织试题及答案小抄.doc

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1、中央电大历届城市轨道交通客运组织试题库及答案小抄一,名词配伍1.客运组织(D)2.客运量 (C)3.客运周转量(E)4.列车运转流程(A)5.运输市场 (B)A.是指每日列车运用过程,包括列车出车/列车正线运营/列车回库收车及列车场内检修及整备四个作业环节.B.是指为完成旅客或货物的空间位移而提供客运或货运的场所,即运输需求方/运输供给及运输代理者进行承运交易的场所.C,是指一定时期内运送的全部乘客人数D,是指通过合理布置客运有关设备/设施以及对客流才去有效分流或引到措施来组织客流运送的过程,其工作的核心是保证客流运送的安全,保持客流运送过程的畅通,减少拥挤及保证大客流发生时及时疏散.E.是指

2、在一定时期内完成的乘客人,千米数.二,单项选择1.目前,(日本)是独轨铁路最多的国家.2.( 客运服务 )工作是直接反映轨道交通系统运营管理水平的重要标志之一,也是反映城市文明程度的一个窗口.3.轨道交通系统营业时间的安排主要考虑方便乘客和( 轨道交通系统设备检修养护需要 )4.备用车辆的数量可控制在运用车辆数的( 10% )左右.5.地体车站按站台形式可分为( 岛式车站 ),侧式车站,混合式车站.6.票务人员离开岗位没有按规定在票务设备商注销,或误用他人账号才做票务设备属于( 一类违章 ).7.在轨道交通建设初期,通常采用每条线布置一个车辆段,若运营线路大于20千米以上,应在线路另一端增设一

3、个( 停车场 ).8.所谓营销组合么就是企业可以控制的各种( 市场营销手段 )的综合运用.9.( 技术速度 )是指不包含停站时间在内的列车在站间平均运行的速度.10.自动售检票设备钥匙应由( 车站站长 )指定人员进行逐级管理.三,多项选择1.从运营功能看,城市轨道交通系统大体可分为( A B E )三大系统.A,列车运行系统 B客运服务系统C.市郊铁路系统D.自动导向交通系统E.检修保障系统2.影响城市交通需求的因素很多,有经济因素,也有非经济因素,概括起来主要有( ABCDE)等.A,城市经济发展水平B.城市各功能区域的布局C,人口密度D,流动人口数量E,国民收入3.客流计划的主要内容包括(

4、ABCDE)等A,站间到发客流量B,各站方向别上下车人数C,全日高峰小时的断面客流量D,全日分时最大断面客流量E,全日低谷小时的断面客流量4.车站客流日分布曲线类型有(ABCDE)A,单项峰型B,双向峰型C,全峰型D,突峰型E,无峰型5.运转值班室设有( C D ),主要负责运用列车的编排,乘务人员的调配,行车信息的手机/统计等工作.A,行车值班员B,客运值班员C,内勤值班员D,外勤值班员E.信号员四,判断1.市郊铁路的线路和轨道形式与常规的铁路形式不同,( 错 )2.小时客流量分析的准备度会给行李、乘降工作带来影响。（对）3.车辆的不同不见有相同的技术标准。检修级别和检修周期。（错）4.城市

5、轨道交通车站是城市轨道交通系统最重要的组成部分，是客流集散的场所，同时有事城市轨道交通运营设备集中设置的场所。（对）5.车站只办理当天失物的认领工作，隔日的失误认领统一到失物中心办理。（对）6.备用金不能在车站循环使用，当备用金减少时，需要报财务核销和补充。（错）7.列车发车计划由运转值班员负责编制。（对）8.轨道交通企业根据目标市场的需要及乘客欲望、直觉与偏好的分析。来实现盈利这一唯一目标。（错）9.运营成本是运输总成本的一部分。（对）10.为了改善车辆总想平稳性，一般在车钩的前部装设缓冲装置，以缓和列车冲动和撞击。（错）五，问答：1. 情简单介绍德尔菲法的主要内容。答：（1）德尔菲法就是目

6、前采用较多的对客流进行定性预测方法之一，它又称专家调查法。（2）在历史客流数据较少的情况下，借助预测者的专业只是和实际经验，并综合考虑多重影响因素对客流进行定性预测是有意义的。（3）虽然参加定性预测的专家意见是一种主观判断，受到对问题认识差异的影响，但主观判断并不就是主观随意性，只要有相当数量对问题有研究的专家参加定性预测，尽管专家的预测结果不会完全一样，但会是围绕一个中心值波动，那么，这个中心值就是确定预测结果的客观基础。（4）为了避免个人知识、经验和素质的局限性影响预测的精确度，德尔菲法选择一组专家作为征询意见的对象，同时为了防止互相影响而不能做到独立判断，专家的一件一般以匿名方式填写，调

7、查的组织者将调查问卷寄给专家，征询他们的意见，在收到专家的意见后，将专家的意见进行归纳汇总形成新的调查问卷，然后对专家进行再征询，对经过归纳汇总的意见进行分析、判断和提出新的一件，经过这样多次反馈，当专家的意见逐步趋于一致，预测的结果也就基本形成了。2. 请结合实际谈谈客运组织工作的特点和基本要求。1），客运组织工作的特点：（1）客运服务的对象是室内交通乘客，不办理行李包裹托运服务。（2）针对客流的变动情况，客运组织工作要赋予新的内容，如：全日客流分布在时间上有较为明显的高峰，和低谷之分，高峰时段客流量几种，时间性强，在空间上又有不同的趋剑客流分布。（3）客运组织工作要预先准备，经常演练，从容

8、应对，如：全年客流分布在时间上按季、月、周、节假日有较大欺负。2），车站客运组织工作的要求：（1）站容整洁、完善的导向标志（2）服务质量第一，严格按规章办事（3）掌握客流变化（4）搞好联劳协作（5）安全准时、方便迅速、热情周到请您务必删除一下内容，O(_)O万分谢谢！2015年中央电大期末复习考试小抄大全，电大期末考试必备小抄，电大考试必过小抄Indonesia has emerged as a top vacation destination for Chinese this summer, along with Thailands Phuket island and the Maldive

9、s archipelago. Encouraged by growth in Chinese travelers to Indonesia, the government in Jakarta has recently relaxed its visa policy. Since June 10, Chinese tourists can enter Indonesia through nine appointed locations, including the Soekarno Hatta International Airport in Jakarta, the Ngurah Rai I

10、nternational Airport in Bali and the Kuala Namu International Airport in Medan, by just getting their passports stamped on arrival. Officially, it is called the free-visa scheme. The new policy also means Chinese tourists can save $35 on visa fees, which will likely make trips to Indonesia more allu

11、ring. While such an arrangement allows Chinese visitors to stay up to 30 days for the purpose of traveling, those seeking extensions will need to get paid visas from that countrys missions inBeijing,Shanghai,GuangzhouorHong Kong, according to an official at the Indonesia embassy in Beijing. Santo Da

12、rmosumarto, head of the embassys information, social and cultural section, says the new policy is aimed at strengthening people-to-people contacts between the two countries. Dai Yu, marketing director of Ctrip, a major Chinese online travel agency, says: Weve seen a nearly 50 percent growth over the

13、 previous month in the number of Chinese tourists to Bali since the policy was announced. During his trip to China in March, Indonesian President Joko Widodo proposed that his country and China aim to increase two-way visits to a maximum of 10 million people in the next few years. The Indonesian gov

14、ernment has set their sights on greeting 2 million Chinese tourists by the end of this year, according to the official. The Indonesian government hopes that Indonesian nationals would also be given preferential treatment while visiting China, says Darmosumarto. In 2013, the number of Chinese tourist

15、s who visited Indonesia stood around 807,000. Last year, it increased to 959,000, he adds. Bali remains the most popular site among Chinese tourists. In February, more than 92,200 Chinese tourists made trips to Bali, ranking first among overseas visitors, the Bali Times reported. Last year, the isla

16、nd witnessed more than 586,000 arrivals from China, an increase of 51 percent over 2013. Bali isnt just for sightseeing, but also for weddings, honeymoons, golf and many outdoor activities, says Fan Wenqing, a marketing executive at Garuda, Indonesias national airliner. Garuda offers three nonstop f

17、lights between Beijing and Bali, and four each week between Beijing and Jakarta. There are daily flights from Guangzhou, inGuangdongprovince, and Shanghai to Jakarta as well. It takes from six to eight hours on a nonstop flight to reach Indonesia from China. Indonesia is home to more than 17,000 isl

18、ands. Tourists can tour Yogyakarta to see Prambanam and Borobudur, two historical and religious sites, and explore the local handicraft markets. The base of a volcano, Bandung, which is also known as the Paris of Java, is ideal for adventure-seekers. Many ecotourism destinations, such as Toba Lake i

19、n Sumatra, Tanjung Puting National Park in Kalimantan and Bunaken in Manado, are places the embassy official recommends for tourists. Indonesia boasts world-class surfing facilities along the shores of Sumatra down to Nusa Tenggara Islands. Recently, Lombok, a sister island east of Bali has gotten s

20、o much attention from Chinese travelers that some travel agencies are offering twin packages for Bali and Lombok. The best time to visit Bali is from May to October, when it doesntrainmuch and the weather is cool. At press time, a weeklong package from Shanghai or Guangzhou to Bali was a little more

21、 than 3,000 yuan ($480) on Ctrips website. Chinese tourists have taken a shine to rafting in Ubud, sightseeing in Tanah Lot, and surfing and diving in Nusa Lembongan, says Dai. Civet coffee, essential oil and woodcarvings are among the most popular products for Chinese tourists in Indonesia, she say

22、s. Indonesian food is also something that visitors shouldnt miss. Local cuisines feature many spices, including peppers and cloves, and coconut pulp. Fried rice, dirty duck and roast suckling pig are recommended. Childrens illustration books first appeared in the 1600s in Europe. Their passage to Ch

23、ina, however, took much longer, roughly 300 years. In China, childrens illustration books have a history of just 100 years and their development can be divided into four stages. From early 1900s to mid 1900s, a large number of books and magazines with illustrations appeared with the fast development

24、 of the modern publishing industry. The illustrationarts at that time were a mixed genre of Chinese traditionalpaintings and the westernstyle, and most of the stories originate from the fundamental changes that China experienced after the collapse of Qing Dynasty (1644-1911), the warlord struggles a

25、nd the war against the Japanese invasion. The second stage was from mid 1900s to late 1970s, when the cultural revolution (1966-76) ended. The fast development of some special publishing houses for children gave birth to a large number of illustration-story books, which made a good use of folk art t

26、echniques, such as wood board carving, frescoes, and ink and wash painting, etc. Many of the popular stories are from Chinese history and wars after 1900s. The third stage is from early 1980s to late 1990s, a golden period for the development of childrens illustration books. The reform and opening-u

27、p brought in new concepts and ideas from the West to China, a country that had been closed to the West for nearly three decades. Fast development of economy, society and culture provided the writers and painters with a lot of inspiration to create new literature works and draw illustrations. China a

28、lso imported large amounts of childrens illustration books from the West and Japan. Many young parents in China have a strong nostalgia about childrens illustration books they read in the 1980s and 1990s. This is also the last era in Chinas artistic innovation before the advent of the Internet perio

29、d. The fourth stage is featured with the spread of the Internet and the other computerized means of art innovation. The hand-drawn childrens illustration books are gradually replaced by cartoons drawn and copied by software and machines, and shown on tablets, computers, television and smart phones,

30、instead of books. Hainan Tropical Wildlife Park and Botanical Garden is natures haven, with no less than 4,000 rare birds and animals representing 200 species. With tropical forest covering over 90 percent of its area, the garden offers beautiful views of a wide range of tropical plants, flowers and

31、 fruit trees. The scenic spot about 25 kilometers from the center of Haikou offers a drive-thru safari tour where you can get up close with elephants, lions and bears. The Safari on Foot area features walking trails where visitors can see the rest of the animals, including hippos and monkeys, and fe

32、ed them for a small fee. Visitors also can see what happens when you breed a lion and a tiger. Two unique attractions are rare hybrids: a liger, the offspring of a mallion and a female tiger and a tigon, which is created by a female lion and a male tiger. As ateaching center of the National Popular

33、Science Education program, the park also serves as a second classroom for students to learn about wildlife and plants. Since it was established in 1995, it has received more than one million student visitors. At a crucial moment when pessimism has brought the Greek crisis to such a head that the cou

34、ntry is closer to a default on its debt repayments than ever, Li offered a spark of enthusiasm to restart the stalled talks by calling on Greece and its creditors to reach a last-minute deal that will allow Greece to remain in the eurozone. Given the escalation of the countrys crisis over the weeken

35、d sent a shock wave through the global stock markets on Monday, there are ample reasons to worry about the uncertainties surrounding the events in Greece and the effect a default would have on Europe, relations between China and the EU, global financial stability and the nascent global economic reco

36、very. Greece has announced that it will hold a referendum on a bailout plan proposed last week by the countrys creditors. In response, Greeces eurozone partners have refused to extend the countrys bailout program and the European Central Bank capped its emergency support for the countrys banks. A re

37、al danger now looms of Greece exiting the euro, which might derail the global economic recovery and damage the long-term viability of the euro as a currency. However, such a tragedy is neither certain nor unavoidable. The EU should shoulder its responsibility to prevent the Greek crisis from oversha

38、dowing the fragile global recovery. As a major customer and supplier of the 28-nation EU, and a responsible long-term holder of Eurobonds, Chinas confidence in and commitment to a strong eurozone offers EU leaders the necessary support to look at the Greek crisis from a broader and longer perspectiv

39、e. When Li said that China will not only consider a China-EU investment platform to back European Commission President Jean-Claude Junckers plan to revive the European economy, but also buy more bonds issued by the European Investment Bank, EU leaders should be clear that China wants to see the EU m

40、aintain its integrity and a forward trajectory. Such a confidence-building effort is particularly valuable, especially from such a large country as China which already has a huge stake and seeks to further expand it in a strong eurozone. It will be a tragedy to allow inaction over the Greek crisis t

41、o stand in the way of growth-boosting Sino-EU cooperation.请您务必删除一下内容，O(_)O万分谢谢！2015年中央电大期末复习考试小抄大全，电大期末考试必备小抄，电大考试必过小抄Indonesia has emerged as a top vacation destination for Chinese this summer, along with Thailands Phuket island and the Maldives archipelago. Encouraged by growth in Chinese traveler

42、s to Indonesia, the government in Jakarta has recently relaxed its visa policy. Since June 10, Chinese tourists can enter Indonesia through nine appointed locations, including the Soekarno Hatta International Airport in Jakarta, the Ngurah Rai International Airport in Bali and the Kuala Namu Interna

43、tional Airport in Medan, by just getting their passports stamped on arrival. Officially, it is called the free-visa scheme. The new policy also means Chinese tourists can save $35 on visa fees, which will likely make trips to Indonesia more alluring. While such an arrangement allows Chinese visitors

44、 to stay up to 30 days for the purpose of traveling, those seeking extensions will need to get paid visas from that countrys missions inBeijing,Shanghai,GuangzhouorHong Kong, according to an official at the Indonesia embassy in Beijing. Santo Darmosumarto, head of the embassys information, social an

45、d cultural section, says the new policy is aimed at strengthening people-to-people contacts between the two countries. Dai Yu, marketing director of Ctrip, a major Chinese online travel agency, says: Weve seen a nearly 50 percent growth over the previous month in the number of Chinese tourists to Ba

46、li since the policy was announced. During his trip to China in March, Indonesian President Joko Widodo proposed that his country and China aim to increase two-way visits to a maximum of 10 million people in the next few years. The Indonesian government has set their sights on greeting 2 million Chin

47、ese tourists by the end of this year, according to the official. The Indonesian government hopes that Indonesian nationals would also be given preferential treatment while visiting China, says Darmosumarto. In 2013, the number of Chinese tourists who visited Indonesia stood around 807,000. Last year

48、, it increased to 959,000, he adds. Bali remains the most popular site among Chinese tourists. In February, more than 92,200 Chinese tourists made trips to Bali, ranking first among overseas visitors, the Bali Times reported. Last year, the island witnessed more than 586,000 arrivals from China, an

49、increase of 51 percent over 2013. Bali isnt just for sightseeing, but also for weddings, honeymoons, golf and many outdoor activities, says Fan Wenqing, a marketing executive at Garuda, Indonesias national airliner. Garuda offers three nonstop flights between Beijing and Bali, and four each week between Beijing and Jakarta. There are daily flight