英国商务礼仪(英文版)ppt课件.ppt

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1、LOGO严格执行突发事件上报制度、校外活动报批制度等相关规章制度。做到及时发现、制止、汇报并处理各类违纪行为或突发事件。英国商务礼仪英国商务礼仪英国商务礼仪英国商务礼仪Business etiquette in EnglandBusiness etiquette in England严格执行突发事件上报制度、校外活动报批制度等相关规章制度。做到及时发现、制止、汇报并处理各类违纪行为或突发事件。英格兰、苏格兰、威尔士及北爱尔兰组成英国简介全称大不列颠及北爱尔兰联合王国英文名称The United Kingdom of Great Britain and Northern Ireland严格执行突

2、发事件上报制度、校外活动报批制度等相关规章制度。做到及时发现、制止、汇报并处理各类违纪行为或突发事件。Contents 电话礼仪电话礼仪 Telephone etiquette接待礼仪接待礼仪 Reception etiquette会见礼仪会见礼仪 Meeting etiquette宴请礼仪宴请礼仪 Dinner etiquette严格执行突发事件上报制度、校外活动报批制度等相关规章制度。做到及时发现、制止、汇报并处理各类违纪行为或突发事件。电话礼仪电话礼仪 The telephone etiquette1)The first impression.Hello,this is Tianjin

3、import&export Corp.2)Answer the phone as soon as possible.3)Answer the phone with smile,because people can feel the smile when youre talking.严格执行突发事件上报制度、校外活动报批制度等相关规章制度。做到及时发现、制止、汇报并处理各类违纪行为或突发事件。接待礼仪接待礼仪 Reception etiquette重要的第一句：smile 并问候nice to meet you.,Im clover from 第二句：确定接到正确的人后，问旅途如何 how wa

4、s you flight第三句：如果客人有行李，帮忙提does you have some luggage?带他去住的地方 we booked a hotel for you,you should have a rest.严格执行突发事件上报制度、校外活动报批制度等相关规章制度。做到及时发现、制止、汇报并处理各类违纪行为或突发事件。会见礼仪会见礼仪 Meeting etiquetteuFirst knew each other,they usually shake hands.uDoing business in the UK,you must strictly abide by credit

5、,promised to things,must go all out.uBritish people treat people very polite,please,thank you all.uPunctuality and keep your promise.uSmoking is prohibited in formal dinner,smoking is considered offensive.严格执行突发事件上报制度、校外活动报批制度等相关规章制度。做到及时发现、制止、汇报并处理各类违纪行为或突发事件。宴请礼仪宴请礼仪(1)(1)Dinner etiquetteImportant

6、 fete activity,we in the dinner.Go to the British home,it is better to take a lower value of gifts,there would be no bribery because the cost is not much.British businessmen dont normally like catering,invited to home party,mainly in hotels,restaurants.British festivity,in a sense,is simple.They hat

7、e waste严格执行突发事件上报制度、校外活动报批制度等相关规章制度。做到及时发现、制止、汇报并处理各类违纪行为或突发事件。宴请礼仪宴请礼仪(2)(2)Dinner etiquetteBusiness attitude should be conservative and cautious in the UK,invited each other breakfast isnt popular in business.Generally speaking,their lunch is simple,to dinner more attention,as a meal.The British have the habit of drinking afternoon tea master often invite you to drink afternoon tea,in this case,be turned away.严格执行突发事件上报制度、校外活动报批制度等相关规章制度。做到及时发现、制止、汇报并处理各类违纪行为或突发事件。感谢聆听感谢聆听感谢聆听！感谢聆听！