中兴移动科技新物料开发管理作业程序.pdf

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1、中兴移动科技_新物料开发管理作业程序 1/18 起草：审核：批准：_ _ 日期：日期：日期：_ _ 1.目的 规范新物料开发管理流程，确保新物料满足产品性能、功能的需求。2.适用范围 此程序适用于本公司所有新物料的开发工作。3.职责 3.1.研发部：负责向采购提供所需物料的详细技术参数要求；同时，在选用新物料时，尽 量满足环保要求及可持续利用；在了解市场情况下,提供联系方式、地址、参考价格等信息；当采购遇到困难时，研发人员协助采购选择代用品；所采购物料回来后确认物料功能、性能并协助 CE完成测试认证工作。3.2.采购部：负责完成研发所需新物料的采购工作；及时向研发提供物料的市场情况，包 括货期

2、、参考价格、技术支持、服务等；负责向供应商索取和督促提供新物料的承认书，跟踪物料的承认过程，并将我司已经承认的新物料承认书转交给供应商。3.3.工程部：完成新物料的测试认证工作，并提供完整详细的测试报告；对测试报告进行 审核和批准；协助采购部完善新物料承认书必须包含的内容。3.4.品质部：负责确认新物料承认书的格式及标准（环保标准）的符合性；实施新物料（非 PCB 板类）可靠性实验（高、低温实验）并提供实验数据；负责所有新物料ROHS检测。3.5.销售部：负责对客户要求事项进行确认并代表客户承认。3.6.相关部门：负责对新物料承认的结果进行评估、确认。3.7.项目经理：负责结构及包装材料类新物

3、料承认书的审批 3.8.总工程师：负责电子材料类新物料承认书的审批，或代替项目经理审批新物料承认书。4.专用名词说明 4.1.电子材料：晶体管、IC 类、电感、电阻、电容等元器件、包括线材、产品的电器配 件（遥控器、耳机、车充等）等 4.2.包装材料：内外包装箱、产品的彩盒、产品标签标贴、说明书等 中兴移动科技_新物料开发管理作业程序 2/18 4.3.塑胶、五金类材料：产品塑料外壳，产品装配用五金器件等 4.4.PCB板类材料：用于安装电子元器件的基板 5.程序内容 5.1.新物料编码的增加 5.1.1.工程部根据产品初始材料清单结合 K3系统整理出该产品的新物料清单，填写内 部联络单并由工

4、程师确认，工程部主管批准即可在 K3 系统中增加新物料的编码，同时注明相关新物料为未承认状态（研发确认栏为“N”），未承认物料在下次生产时须承认才能生产。5.1.2.所有 PCB的物料编码在 PCB资料发出后,工程部即可增加该物料的编码。5.2.新物料需求 5.2.1.电子料、包装材料的需求由产品研发人员根据项目开发和产品改进的需求，填写 新物料需求表,并经部门主管签字确认，主管副总经理批准后提交给计划部签收并交采购部采购。5.2.2.研发工程师在提交包装材料的新物料需求表时，需提交产品内外包装材料的规 格书，规格书包含但不限于：技术图纸、加工工艺文件，承认书封面，供应商依据新物料规格书的要求

5、进行资料的处理和样品的制作，并完善新物料规格书，增加物料检验报告、详细的材质说明和环保认证资料等内容。5.2.3.塑胶、五金类材料分为自主设计外形，自主开模的物料和购买市场上现成的物料 5.2.3.1自主设计外形，自主开模的塑胶、五金类物料的需求，研发工程师根据产品的外形及结构要求，完成产品塑胶件、五金件的结构图设计，经过内部评审及外部（物料的供应商）评审后，即可进行模具的制作。5.2.3.2 研发工程师对供应商的开模样品进行结构尺寸及各结构件的整体装配性进行确认，确认通过后，受控最新版 2D图和 3D图，并通知采购安排承认。5.2.3.3购买市场上现成的物料（标准物料）的承认，研发工程师根据

6、项目开发和产品改进的需求，填写新物料需求表经部门主管签字确认，主管副总经理批准后提交给计划部签收并交采购部采购。5.2.4.PCB板的需求，研发工程师根据项目开发和产品改进的需求，结合产品的功能、性 能要求，完成产品的 PCB 图设计，经过内部评审后，即可受控下发工程部，工程部根据项目进度的要求将PCB图外发供应商制作 PCB样品。中兴移动科技_新物料开发管理作业程序 3/18 5.2.5.采购部根据新物料需求的情况，组织进行新物料供应商开发和新供应商的初期考察 工作；当采购过程中发生困难时，及时向申请人提供实时情况，并主动与其进行沟通协商解决。5.3.新物料的承认 5.3.1.根据物料的类型

7、不同，分为电子料、辅助材料、塑胶、五金类材料、包装材料、PCB 板类材料。5.3.2.电子料、塑胶、五金类材料及包装材料的承认由研发工程师和工程部CE共同完 成，PCB板类材料的承认由研发工程师完成。5.3.3.采购员收到新物料样品时，首先要对供应商提供的样品、承认书、环保认证资料等 进行初步确认，确认无误后，方可填写样品承认表并将承认书和环保认证资料及新物料交由品质部进行环保认证资料的再次审核和RoHS测试。5.3.4.品质部根据 RoHS测试结果，及环保认证资料的审核结果在样品承认表签署确 认的结论。5.3.5.采购部将 RoHS测试 OK且环保认证资料有效的物料及承认书和样品承认表交 由

8、新物料需求人进一步确认物料的主要规格参数、物料的封装等，若物料的主要规格参数及封装满足产品的设计要求即可在需求人栏内签名确认；若需求的物料为安规物料，则应交由安规工程师确认其物料的安规资料是否合格，并在安规资料确认栏中签名确认。5.3.6.采购部将需求人确认 OK的新物料及承认书和样品承认表一起交到工程部进行 更进一步的物料承认。5.3.7.塑胶、五金及包材类需要签样的物料，在承认过程中，各相关部门在承认书（承 认 表）签名时同时对样品进行签名。5.4.电子料的承认 5.4.1.采购部负责按新物料需求表需求，要求供应商提供样品、一式三份的样品承认 书（在供应商无承认书封面时，由我司提供格式）和

9、一份样品承认书电子档，承认书必须包含的内容参照供应商样品评估管理规范的要求执行，并要求供应商相关责任人签字并盖章。5.4.2.采购部收到样品及承认书后，根据新物料需求表中的承认要求，填写样品承 认表经部门主管核准，并确认该样品是否收费，若为免费样品则将样品和承认书一并送交品质部进行环保资料的确认及样品 RoHS 的测试，若品质判定合格再送交工程中兴移动科技_新物料开发管理作业程序 4/18 部；若为收费样品则办理入研发仓库手续并将承认书及样品一并送交品质部进行环保资料的确认及样品 RoHS 的测试，若品质判定合格再送交工程部。5.4.3.工程部文员收到承认书和样品（收费样品需办理领料手续）后对

10、其规格、数量及相 关资料要求进行确认无误后在样品承认表“签收人”栏中签字并转交 CE测试。5.4.4.CE在测试过程中遇到困难或无法对某些项目进行测试，及时反馈相关研发人员、供应商进行沟通协商，在征求研发人员或其他相关人员同意的情况下可不进行测试，待条件成熟后再对此进行测试。When the test face the difficulty or cannot be implemented by the CE department in the test process,The CE department shall send the feedback information to the R

11、&D department and communication with the supplier.The test could not be done until the related test conditions are permitted if the R&D personnel or other related personnel agree with.5.4.5.CE依照样品承认书对样品规格、性能参数、可靠性相关试验等项目进行全面性测 试 OK 后,应及时出具样品或在上工程部栏填写相关测试内容及结果和相关测试专项报告，转给部门主管级以上人员审核及批准后,再将其一同送交相关部门评估

12、、确认。If the overall test for the sample specification、performance parameters and reliability have been finished by the CE department according to the,The CE department shall provide the sample or fill in the“Engineering department”column of the with the related test contents and results or provide te

13、st special report.The related files should be checked and approved by the director or above personnel,and then forward to the related department for evaluation and validation.5.4.6.研发工程师或新物料需求人根据工程部提供的相关实验报告、承认书对样品进行结 论性评估,并由项目工程师确认，若有疑问或需供应商改善事项可在样品承认表中签署改善意见，由采购责成供应商进行改善（改善后承认流程同上），若无疑问则在样品承认表中签署确

14、认意见，报总工程师批准后交工程部，工程部维护 K3 资料(包括将研发确认栏“N”（表示未承认状态）改为“O”(表示未试产状态)和在承认书封面上填写相关内容OK后再转交文控受控下发。The R&D engineer or the applicant of the new material shall make the conclusion evaluation to the sample according to the related test reports and acknowledgement provided by the engineering department,and the

15、conclusion evaluation should be confirmed by the project 中兴移动科技_新物料开发管理作业程序 5/18 engineer.If there are some questions or the item need the supplier to improve,the improvement opinions should be filled in the.And the purchasing department shall request the vendors to improve(The improved acknowledgem

16、ent process,please see the above process).If there are not any questions,the confirmation opinion should be filled in the,and the related files should be approved by the general engineer and then forward to the engineering department.The engineering department shall maintain the K3 system(including

17、change the confirmation column from“N”(Meaning un-acknowledgement status)to“O”(Meaning un-trial production),and should fill in the acknowledgement cover and then forward to the document department for delivering.5.5.辅助材料的承认 Assistant material acknowledgement 辅助材料的承认分两大类处理：针对同一品牌（生产厂商）的物料采用系列承认方式。The

18、 assistant material acknowledgement divide into the following two part:The acknowledgement measure to the same brand(Manuf 华为 urer)materials.5.5.1.第一类：EMI辅助材料（如：导电泡棉、导电布、铜箔纸、铝箔纸等）、EVA 垫、麦拉片、双面胶类、胶带类；Part:EMI assistant material(such as conductive sponge、conductive cloth、coated paper and aluminum foil

19、 华为.)、EVA mat、Mylar film、double-sided tapes、adhesive tape.5.5.2.此类物料在第一次导入使用时，依照 5.4 的要求进行承认。在第二次使用此类物 料时，由采购部以内部联络单的形式通知工程部修改 K3 系统资料（去掉研发确认栏内的“N”）。This kind of the materials shall be executed according to the clause 5.4 if they are imported to use for the first time.When using the kind of the mate

20、rials secondly,the purchasing department should inform the engineering department to modify the K3 system data with the (Remove the“N”from the R&D confirmation column).5.5.3.第二类：套管类、跳线、焊锡（锡线、锡条）、各类化学用品（洗板水、天那水、助 焊剂、黄胶、红胶、白胶、）。Part:Bushing、jumper wire、soldering tin(Solder Wire、Solder bar)、all kinds o

21、f the 中兴移动科技_新物料开发管理作业程序 6/18 chemistry materials(board-wash water、thinner、assistant solder、yellow gum-water、red gum-water、white gum-water).5.5.4.针对同一规格的此类物料在第一次导入使用时，依照 5.4的要求进行承认。在第二 次使用时，工程部根据 BOM 初始资料的要求直接增加物料编码，且不需要在研发确认栏内标注“N”。The same standard materials which are imported to use for the first

22、 time shall be executed according to the clause 5.4.When using the materials secondly,the engineering department should add the material code directly according to the requirement of the BOM initial data,and could not mark“N”in the RD confirmation column.5.6.塑胶、五金类物料的承认 Plastic and metal part acknow

23、ledgement 5.6.1.塑胶类结构件的承认分为中性结构件的承认和客制化结构件（带客户LOGO和表 面 处理的客制化外壳）的承认。The plastic acknowledgement includes:Neutral structure acknowledgement and client structure acknowledgement(Logo with the designated customer and).5.6.2.中性结构件的承认由 CE和研发工程师一起完成，客制化结构件由研发、品质、销 售一起完成。The neutral structure acknowledgeme

24、nt shall be finished by the CE department and RD engineers together,and the client structure acknowledgement by the RD、quality and sales department together.5.6.3.中性结构件的承认主要包含以下内容：材质特性；物料的可靠性实验；物料关键尺 寸 的测量；整套物料的整体组装效果；结构件的外观（缩水、批风等）。The neutral structure acknowledgement includes the following:materi

25、al char 华为 eristic,the material reliability test,material measure of the key dimension,integral assemble effect of the complete set of the materials,appearance of the structure.5.6.3.1采购员收到新物料样品及一式三份的样品承认书后，填写样品承认表经 部 门主管核准，将样品和承认书一并送交工程部；The buyer shall fill in the if have received the new material

26、 sample and sample acknowledgement in triplicate.The should be approved by the department director,and shall be forwarded to the engineering department together with the sample.5.6.3.2工程部文员收到承认书和样品（收费样品需办理领料手续）后对其规格、数量及相关中兴移动科技_新物料开发管理作业程序 7/18 资料要求进行确认无误后在样品承认表“签收人”栏中签字并转交 CE测试。The engineering depa

27、rtment shall confirm the sample specification、quantities and other related data if have received the acknowledgement and the sample.And should sign the in“Signature”column,and then forward to the CE department to test.5.6.3.3 CE收到物料样品及物料承认书后，同研发工程师一起参考物料的承认书、塑胶件检验标准书和产品零件部的结构图对塑胶件样品尺寸规格、性能参数、可靠性试验等项

28、目进行全面测试，测试 OK后，应及时出具样品零件测试记录表（零件测试记录表经部门主管级以上人员审核及批准后）或在样品承认表上工程部栏填写相关测试内容及结果，再将其一同送交研发部评估、确认。When having received the sample and material acknowledgement,the CE department shall together with the RD engineers do the overall tests to the plastic sample items,such as dimension specification、performan

29、ce parameter and the reliability test 华为.,according to the reference material acknowledge、and product part structure drawing.If the tests are ok,the CE department should provide the that need to be checked and approved by the director or above,or fill in the engineering department column of the with

30、 the test contents and results.The table or the acknowledgement should be forwarded to the RD department to evaluate and confirm.5.6.3.4承认样品的签核确认通过后即进行签样，签样数量不少于三套，分别由品质部、工程部、供应商保存。If the has been signed by the related department,the sample shall be accepted by the vendors and company itself.The qua

31、ntities of the accepted sample are not less than triplication and are kept by the quality、engineering department and the vendor separately.5.6.3.5 研发工程师在确定结构件的模具已完成后，通知采购安排中性结构件的承认。If the structure mold has been finished,the RD engineer shall inform the purchasing department to arrange the neutral s

32、tructure acknowledgement.5.6.4.客制化结构件的承认主要包含以下内容：表面处理工艺的可靠性；表面处理工艺的 外 观；表面处理对尺寸的影响；环保要求的符合性；The client structure acknowledgements mainly include the following:the reliability of the surface handling technics,the appearance of the surface handling technics,the influence to 中兴移动科技_新物料开发管理作业程序 8/18 the

33、 dimension by the surface handling technics,the requirement of the environmental protection.5.6.4.1采购员收到新物料样品及一式三份的样品承认书后，填写样品承认表经部门主 管核准，在样品承认表中需注明尺寸和材质同相对应的中性结构件（注明中性结构件的料号）相同；If having received the new material sample and the in triplicate,the buyers shall fill in the.The acknowledgement should b

34、e approved by the director,and remarked the dimension and materials that correspond to the neutral structure(Remarked the neutral structure materials number).5.6.4.2 采购员将样品和承认书一并送交品质部，进行环保资料确认和表面处理工艺的外 观和可靠性进行检验，若品质判定合格再送交研发部；The buyer shall forward the sample and acknowledgement to the quality depa

35、rtment who should validate the environmental protection data,and inspection of the appearance of the surface handling technics and the reliability.Only if the quality is ok,those can forward to the RD department.5.6.4.3研发工程师收到物料样品及物料承认书后，参考物料的承认书、塑胶件检验标 准书和受控的结构图对塑胶件样品的关键结构尺寸和整体组装性等项目进行测试，必要时由销售部提供给

36、客户进行实物确认。OK后，由研发工程师在样品承认表上的研发评估栏填写相关测试内容及结果，并进一步说明物料最终确认型号，研发部和销售部在物料承认书上签名，由研发部门主管级以上人员审核及项目经理批准。If having received the sample and material acknowledgement,the RD engineer shall do the overall tests to the plastic sample items,such as the plastic sample of the key dimension,integral assemble effect

37、 atc.,according to the reference material acknowledge、and controlled structure drawing.If necessary,the sample provided by the sales department should be confirmed by the customer.If the tests are ok,the RD engineer should fill in the RD evaluation column of the with the test contents and results,an

38、d further confirm the material type.The acknowledgement should be signed by the RD and Sales department,and approved by the project manager and RD director or above.5.6.4.4针对测试通过的样品，需由研发、品质和销售对样品进行签样，在签样时，研发将 对样品的整体负责：整体组装效果；关键尺寸；表面处理工艺等方面；品质部和销售部主要对样品的外观负责：是否满足客户指定颜色；外观是否满足公司产品的接收标中兴移动科技_新物料开发管理作业程

39、序 9/18 准等。If the sample test has passed,the RD、quality and sales department shall confirm the sample and sign the related files.The RD department should responsible for the completed sample,such as integral assemble effect、key dimension and surface handling technics.The quality and sales department

40、should responsible for the sample appearance,for example,whether the color is the designated color of the customer,whether the appearance conform to the acceptance standard of the company product.5.6.4.5由研发部文员将研发承认后的物料承认书和样品交工程部，由CE再次确认规格 型号，并依 5.8.1的要求修改该物料的系统资料，The RD department shall forward the

41、sample and acknowledgement that acknowledged by the RD department to the engineering department,and the CE department should confirm the specification and type,also modify the material system data according to the clause 5.8.1 requirements.5.6.5.样板签订时，一定要注明,签样日期,是标准样板,极限样板,可接受或不可接受，色差 样板要注明色差标准和有效期。

42、只可签外观样板,尺寸以承认书的标注为准。在承认过程中，各相关部门在承认书（承认表）签名时同时对样品进行签名，签样数量不少于三套：品质部、工程部、供应商各一套。If the sample have been confirmed,the following information shall be attention:the sample-confirmed date,standard sample or limited sample,acceptability or un-acceptability,chromatism sample with the chromatism standard a

43、nd valid date,the exterior-designed sample should be based on the acknowledgement remark.The related department should confirm the sample and sign the acknowledgement files during the acknowledge process.The quantities of the confirmed and accepted sample are not less than triplication and should be

44、 kept by the quality、engineering department and the vendor separately.When the sample is approved,the sample approval date shall be marked clearly,also mark the standard sample,limited sample,acceptable sample,not acceptable sample.The color difference sample shall mark the color standard and valid

45、date.The approved sample is the appearance sample.The dimensions will follow the acknowledgement.5.6.6.五金类物料的承认 Metal part acknowledgement 5.6.6.1采购员收到新物料样品及一式三份的样品承认书后，填写样品承认表经部门主管中兴移动科技_新物料开发管理作业程序 10/18 核准，将样品和承认书一并送交品质部进行确认资料及样品RoHS 测试，待品质判定合格后再送交工程部；If having received the new material sample an

46、d the in triplicate,the buyers shall fill in the.The should be approved by the department director and forwarded to the quality department for data confirmation and sample RoHS test.Only the test is ok,the acknowledgement can forward to the engineering department.5.6.6.2工程部文员收到承认书和样品（收费样品需办理领料手续）后对其

47、规格、数量及相关资料要求进行确认无误后在样品承认表“签收人”栏中签字并转交CE测试。The engineering department shall confirm the sample specification、quantities and other related data if having received the acknowledgement and the sample.And should sign the in“Signature”column,and then forward to the CE department to test.5.6.6.3 CE收到物料样品及物

48、料承认书后，同研发工程师一起根据五金件的样品参考物料的承认书、五金材料(BACK PANEL)检验标准书和产品零部的结构图对样品规格、性能参数、可靠性相关试验等项目进行全面性测试 OK后,应及时出具样品或再上工程部栏填写相关测试内容及结果和相关测试专项报告，转给部门主管级以上人员审核及批准后,再将其一送交相关部门评估、确认。确认通过后即进行签样，签样数量不少于三套：品质部、工程部、供应商各一套。When having received the sample and material acknowledgement,the CE department shall together with th

49、e RD engineers do the overall tests to the metal-part sample items such as dimension specification、performance parameter and the reliability test 华为.,according to the reference material acknowledge、and product part structure drawing.If the tests are ok,the CE department should provide the that need

50、to be checked and approved by the director or above,or fill in the engineering department column of the with the test contents and results.The table or the acknowledgement should be forwarded to the related department to evaluate and confirm.If the table or the acknowledgement has been accepted by t