2023年商务英语写作指南.docx

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1、2023年商务英语写作指南 第一篇：商务英语写作指南 商务便函与便条写作 (一)商务便函 例一 SCHOOL OF ENGNISH FOR BUSINESS MEMORANDUM To: Mr.Kingswick, Course Coordinate From: Barnsby Campbel Date: 19 November 1995 Subject: Lesson Plan for 28 November Lecture I intend to teach memo writing in my next lecture.I plan to cover the following part

2、s: 1.Inside Address This is omitted in a memo.As internal communication the reason is obvious.2.Greeting It is more polite to put Mr., Mrs., or Ms before and the office after the name of the recipient.You may sometimes address the readers as a group.3.Subject This is a phrase to tell reader what the

3、 memo is about.Sometimes only he phrase is given without the word Subject before it.4.Body These should be short, less than 10 lines, and concentrate on only one paragraph one idea each.Sometimes for memos with three or more paragraphs, it is advisable to begin each with a heading in capital letters

4、 to tell what the paragraph is about.Another practice is number the paragraphs for easy reference later on.5.Carbon copy This is written as c.c.for short.As in a letter, it lists the persons who are also receiving the memo.6.Signature Only the initial is need.The office and name in print of the writ

5、e are omitted.In more casual memos there is no signature at all.Any thoughts on my notes? Anything to add? Let me know at tea break.c.c.Mr.P.L.Duke, Training Office.例二 Internal Memorandum To: Anne Bell From: Graham Davis Date: 23 March 1992 Subject: Office Furniture _ We need some comfortable chains

6、 for visitors to go in the managers office Can you arrange it? We need 10 chains in either beige or dark brown.The maximum you can spend is $ 500.1 例三 Interoffice Memo To: Richard Burley Dept: Market research Subject: Profits and Southmoor Branch Date: May 10, 1998 I have finished studying the South

7、moor Branch sales figures for the 1st quarter and see they are about $ 255,000 under projections.That is third straight quarter thatSouthmoor has fallen short.Will you prepare a new analysis of the Southmoor market potential/ I know you did one _and a good one too_three years ago before Southmoor op

8、ened.But maybe some factors have changed and we need to look into them.Ben Tebbins is working up a report from the sales and promotion angle.Hell finish about June 15.If you could be ready then, we will get together and see if we can solve the Southmoor problem.TBac.CC: Ben Tebbins (二)商务便条 例一电话留言 To

9、: Mr.Fevrier Message: Mr.Reter Schulz called from Vienna, wanted you to call him today before 4 pm or any time tomorrow on 014569924 Message taken by: J.B.K.例二让秘书同志推延约会 Miss Liu,Ive got an urgent meeting today.Please contact the applicants to postponee the interviews till further notice.DS 例三请假 To:

10、Mr.Slater Message: I am sorry to tell that I wont be able to go to the office today due to a sudden dizziness.So I have to ask for a days sick leave.例四支配工作 To: Mr.Richardson Message: Please send a letter to Naves Limon in C.R.Find out: Are they satisfied with the order? Can we provide any after sale

11、s advice? Encourage repeat order (三)商务便函分类范例 1 沟通看法 From: Chief Executive To: Production Director Subject: Production for machinery for Machine shop x As you know the company is contemplating opening a new machine shop in the near future.Our operations have been expanding so rapidly that such a deve

12、lopment now appears inevitable.There are a number of questions, which we need to be thinking about and I would be grateful to hear you opinion on the idea.1.As to the choice of new machinery I would like to know whether you think we should buy or hire new equipment.2.Then I would like to hear your p

13、roposals on which machinery we should consider acquiring.3.Closely connected with the purchase or hire of machinery is the matter of maintenance.We also need to be discussed.How many new staff will be required, for example? 4.At the same time I would appreciate it, if you could provide me with estim

14、ates of the probable working life of the equipment, which you propose.Could you please let me have your preliminary thoughts on the questions in time for our meeting next week? 2.了解状况 MEMORANDUM To: All members of staff, Northern Branch From: K.L.J.Date: 5 December 1994 Subject: PERSONAL COMPUTERS T

15、he board urgently requires feedback on our experience with PCs in Northern Branch.I need to know, for my report: 1.What you personally use your PC for and your reasons for doing this.If you are doing working that was formerly done by other staff, please justify this.2.What software you use, Please n

16、ame the programs.3.How many hours per day you spend actually using it.4.How your PC has not come up to your expectations.5.What unanticipated uses you have found for your PC, that others may want to share.Please Fax this information directly to me by 5 p.m.on Wednesday 7 December.If you have any que

17、stions, please contact my assistant, Jane Simmonds, who will visit you on Tuesday, 6 December.Thank you for your help.(3).活动支配(1) NTERAL MEMOI To: All Branches From: Sales Manager Date: 28 November, 1996 Tour: 5210_New Carrier 1.We have found a new carrier for Tour 5210.This id DTL Aviation company.

18、2.All clients who still want to take this holiday must reconfirm their bookings as soon as possible.2.They must also check in at Gatwick Airport by 0825 on the day of departure.3.Please write to all agencies and them this.活动支配 二MEMORANDUM From: Office of the GM.Date: Feb.1 To: Heads of factories Sub

19、ject: Trip by GM Below are details of the factories that the general Manager will visit.In each one, the GM would like to speak to all members of the Production Dept.please inform each factory and them to cancel all other appointment.March 8 Kuala Lumpur March 9 Singapore March 10 Singapore March 11

20、 Jakarta (4)建议 MEMO To: Project Planning Dept.From: General Manager Date: Jan 5Subject: Aqua Warm BV I have looked though our records of the work that we did at Perfecta Ltd.The heating system was checked three times before it was turned on.We are absolutely sure that explosion is not our responsibi

21、lity.I suggest, therefore, that Perfecta writes to Aqua Warm to claim compensation.Please write to Perfecta(address: 61 Bath Road, Worester, England WR 5 3AB)and explain our position.(5)报告 MEMO To: All Directors From: Lynn Adam, Administrative Secretary Date: May 25, 1999 Subject: Machine Dictation

22、At the request of some of the division direction, we have made a survey of machine transcripts to see what could be done to improve both the quality of transcripts and the speed with which the work is completed.these are their suggestions: 1.Both dictators and transcribers should be familiar with th

23、e dictating and transcribing Equipment.A manual is available for every machine;it explains how to use the equipment.2.It would be helpful if all dictators would: a.Mark the indicator slips with special instruction and correction.Mark the slips, too, to show the length of the letter or report.b.Spell

24、 any proper names as well as technical or unfamiliar words.c.Control their voice so that the dictation is neither too loud nor too soft.Be sure to enunciate clearly.d.Supply as mach information as possible_ number of copies, type of massage, and identity of dictator.It would also help if salutations

25、 and subject lines, when used, were dictated.e.Indicate when you would like the dictation complete the work dictation is rush.3.Machine transcribers will complete transcription by the day following the receiving of the tape unless the dictation is marked rush-then every will be made to complete the

26、work when it is wanted.Please let me know if you have further suggestions.I should also like to know if these suggestions result in better transcripts.四考试题型与范例 考题一 You are the Manager of a small printing company.A new employee, Mark McCabe, is joining your company on 10 th May.* Write a short memo t

27、o your office administrator *Saying who is starting work and when: *Telling him what Mark McCabes desk should be put.*Suggesting where Mark McCabes job will be *Write 30-40 words on your Answer Sheet SANPLE To: Office Administrator From: Manager Date: Subject: New Employee A new employee, Mark McCab

28、e, will join us on 10th May.He will take charge of the Sales section.Would you please arrange his desk in the room of Sales section.考题二 Your company has received a lot of criticism of its telephone service.You looked into the most common complains and made the following notes: The Services Director

29、has asked you to write a memo to call staff on recommended telephone procedure.* Write the memo in about 100-120 words, explaining how staff should use the phone.Use the information in your notes above.* Write on your Answer Sheet Sample To: All Staff Subject: Recommended for all staff to know we sh

30、ould use phones, because we have received so many complaints from our customers.The following are some recommended telephone procedure: 1.Do not leave the phone to ting too long before answering 2.Answering calls politely, instead of just sayinghello.3.Let colleague know the transfer and how long th

31、e call will be when transferring calls.4.Take down messages including date;time, callers name and number.考题三 You work for a company, which produces laser printers.You are visiting another company, Soft cell, to buy some computer software for your department.They have expressed an interest in your co

32、mpanys printer and you would like to take twenty brochures and three sample printers with you.*Write a short note to Mr.Jim Asana, the sales manager.*Ask for his permission to take these items.*Explain why you want them.*Mention the time and date when you want to collect them.Write 30-40 words on yo

33、ur answer sheet.Sample To: Mr.Jim Asano Massage: May I have you permission to take twenty brochures and three sample printers with me when visiting Softcell who have expressed an interest in our printers.I will come to collect them at 8 am Thursday morning. 其次篇：商务英语写作 向进军2023级B班20232513486 Dear sir

34、,Thank you very much for your interest in our products.You wrote to the right kitchen range hood manufacturer.Ours is one of the largest company in the northwest of China.The company has taken a five-year-long quality guarantee , longer than that of most other manufacturers.With a long history and h

35、igh reliability , this company has established a good reputation at home and abroad.Our products are always very popular in Europe and China.With your help ,we are hoping to penetrate the huge market in America.We have enclosed a catalogue of all the specifications and varieties of our products.We a

36、re awaiting the opportunity of cooperating with you.Yours faithfully ,JocelynSales manager 第三篇：商务英语写作 Dear Sirs,This is to introduce ourselves as the largest down Apparel Company in China.Our company-Bosideng International Holdings Limitedwas established in 1976, locating in Bosideng industrial zone

37、, Changshu City, Jiangsu province.We have been specialized in developing and producing all kinds of down apparel.Bosideng International Holdings Limited has been researching and producing many kinds of down apparel for 30 years.There are six brands of the our company including “Bosideng, “Snow Flyin

38、g, “Combo, “Bengen, “Slim and “shangyu.Through these brands, we offer a wide range of down apparel products.The customer can order our products both in our website and through the phone, and then ,we would like to give them satisifying in one week.“Bosideng was the leading down apparel brand in Chin

39、a for 17 consecutive years from 1995 to 2023.As a leader in China down apparel industry, for 16 consecutive years, the latest fashionable FallWinter apparel trends to the world on behalf of China at the “China International Clothing and Accessories Fair We would be pleased to receive your any kinds

40、of down apparel.If you have any questions, please contact us.Our telephone number is 86-512-52532888.We look forward to your positive reply.Very truly yours.18100619 陆浩杰18100634蔡耀 第四篇：商务英语写作 A: You must be Ms.Lee from the United States? B: Thats right.I m Lee Junru.You are.? A: My name is Zhang Guiy

41、ang.Im from the Sunshine Corporation.Im pleased to meet you.Welcome to Fuzhou.B: Nice to meet you, too.Thanks for coming to the airport to meet me.A: Thats my pleasure.My manager, Mr.Wang has sent me to meet you here.He felt sorry he couldt come himself.He is at a meet right now.B: Its OK.Thank you

42、very much.Where are we heading now? A: We re going to accompany you to the Fuzhou Friendship Hotel.Is the luggage all here, Ms.Lee? The car is just out there in the parking lot.B: Oh, thank you.Well I can handle this handbag myself.A: OK, this way, please.A: Here is our car.Let me put the luggage in

43、to the trunk.B: Thanks.A: Please get on, Ms.Lee.B: Thanks.A: Off we go.Hows your flight, Ms.Lee? B: Fine, I got on the plane at New York, and it took about 1 hours to get here.But is was a smooth flight.A: That was really kind of long in the airplane.Wasnt it? I hope youll feel rested after a right

44、of good sleep.B: Thank you.What is the weather like here, today? A: Fair and sunny today with gentle breeze.As I know, Ms.Lee, you re been to Fuzhou for a couple of times.B: Its true.I travel so much and visit Fuzhou once a year? A:How do you like it here.B:well, I like it a lot.Fuzhou is really a f

45、antastics place.There are many interested places to visit.I hope I can visit once again.A:I hope you can enjoy your stay here.Its nice to have a look around.B:Yes that must be very interesting.Hope we will have the time.A:I think you must be tired, why dont you take a break.I wake you up in to the h

46、otel.B:Thans great.Thank you. 第五篇：商务英语写作 七种常见类型 1.主动跟新买家建立联系 Dear Mr.Jones: We understand from your information posted on Alibaba that you are in the market for textiles.We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles.We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present.You may also visit our online company introductio