商务电话常见句型及对话实例.docx

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1、商务电话常见句型及对话实例 关于商务电话，大家了解有多少呢?接下来，我给大家打算了商务电话常见句型及对话实例,欢迎大家参考与借鉴。 商务电话常见句型及对话实例 Dialogue1 A (A：Jan Wise2 B：Receiver) A：Hello.Can I speak to Mr.Clark? B：May I have your name，Please? A：This is Jan Wise speaking. B：Hold on，please…I’m sorry，but he’s on another line now.Would4 you care

2、5 to hold? A：Well，I need to leave in a ninute.Could6 you take a message，Please? B：Gertainly. A：It’s a little complicated… I’m Mr.Clark’s former7 classmate. B：OK. A：I was8 supposed9 to meet Mr.Clark for lunch at 1230 at Ernierestaurant with a friend of us，Miss White… B

3、：Ernie…Miss White——OK… A：But Miss White’s flight10 arrived late，and I need to pick11 her upat the airport now… B：Airport——OK… A：So please tell him that the time is changed to 100… B：One o’clock… A：And I hear that Miss Whit

4、e likes to eat Chinese food recently，so I want to meet at Beijing restaurant instead12 of Ernie’s. Bythe way，please tell him not to book the table，I have done it al-ready. B：Beijing restaurant… Chinese food——OK，Miss Wise，I’ll givehim the message.Anything else? A：That&r

5、squo;s all.Thank you for trouble13 taken.Good-bye. B：Good-bye! 重点句型： 1.I’ll get back to you as3 soon as possible14. 我会尽快回您电话。 2.I’m sorry，but he’s on another line now. 对不起，他在接另一个电话。 3.Would you care to hold? 您要稍等一下吗? 4.Could you take a message，please? 能不能为我留下话? 5.I’ll give hi

6、m the message. 我会转告他。 6.Anything else? 还有其他事吗? 7.That’s all.Thank you for trouble taken. 就这些，感谢你的耐性。 8.I’m sorry，but he is out of the office right now. 很愧疚，他现在不在办公室里。 9.When will he be back? 他什么时候回来? 10.I wonder15 if you could give Mr.Wang a message for me? 你能不能给王先生带个口信? Dialogue B (A：Ji

7、m Brown B：Receiver) A：Hello.This is Jim Brown of the Export Department.May Ispeak to Mr.Wang? B：I’m sorry，but he is out of the office right now. A：When will he be back? B：He should be back at any moment. A：I wonder if you could give Mr.Wang a message for me? B：Yes，certainly.Just a minute.I&rsq

8、uo;ll get a pen.(Pause)OKay，please carry on. A：There will be a very urgent1 meeting at three o’clock and Iwould like Mr.Wang to attend it. B：OKay，an urgent meeting…three o’clock…May I ask whatit’s regarding2? A：Yes.It’s regarding the foreign exchange market and

9、our salesstrategy this year. B：Shall I tell Mr.Wang to prepare any material? A：Yes，thank you. B：I’ll let him know，Mr.Brown. A：Thank you very much.Bye. B：Bye. Dialogue C (A：Mary B：Receiver C：John’s voice) A：Hello.Is John in? B：No，can I take a message? A：No.I really need to talk to him per

10、sonally. B：Would you like to leave a message on his voice mail，then? A：Yes.Thank you. B：Hold on and I’ll transfer3 you.(Pause) C：Hi，this is John.I’m not available to take your call，but pleaseleave your name，number and a brief message.I’ll get back toyou as soon as possible. A：Hi，Jo

11、hn.It’s Mary and I really need to talk to you.I won’t beable to go to the party with you.Please call me at 556-3243when you get back. 重点句型： 11.Just a minute.I’ll get a pen. 请等一下，我拿支笔。 12.I’ll 1et him know，Mf.Brown. 我会转告他的，布朗先生。 13.No.I really need to talk to him personally. 不

12、，我真的须要亲自跟他说。 14.Would you like to leave a message on his voice mail，then? 那您要不要留话在他的语音信箱里? 15.Hold on and I’ll transfer you. 稍候，我会帮您转过去。 16.I’m not available to take your call，but please your name，number and a brief message. 我现在不能接您的电话，但请您留下您的姓名、电话号码和简短留言。 扩展：和就餐有关的好用英语 1. 寻问餐厅 到国外游玩，品尝当

13、地美食是行程重头戏之一，然而，身为异乡人，自然无法知道每家餐厅口碑如何。此时，不妨向饭店中的服务人员询问，说出自己的喜好及需求，请对方做最佳建议。 是否可介绍一家旁边口碑不错的餐厅? Could you recommend a nice restaurant near here? 我想去一家价位合理的餐厅。 I want a restaurant with reasonable prices. 我想去一家不会吵杂的餐厅。 I'd like a quiet restaurant. 我想去一家气氛快乐、活泼的餐厅。 I'd like a restaurant with cheerf

14、ul atmosphere 是否可建议这一类的餐厅? Could you recommend that kind of restaurant? 此地餐厅多集中在那一区? Where is the main area for restaurants? 这旁边是否有中国餐厅? Is there a Chinese restaurant around here? 这旁边是否有价位不贵的餐厅? Are there any inexpensive restaurants near here? 你知道现在那里还有餐厅是营业的吗? Do you know of any restaurants open no

15、w? 我想尝试一下当地食物。 I'd like to have some local food. 最近的义大利餐厅在那里? Where is the nearest Italian restaurant? 2. 餐厅预约 享受异国美食是出国旅游的乐趣之一，若已打听好何处有美味，不妨在动身前先打电话询问是否需订位，以免兴冲冲的出门，却碰上餐厅客满的状况。电话预约时，肯定要具体告知餐厅预约时间、人数与名字，并且最好询问清晰是否需着正式服装，以免届时失礼。 我须要预约位子吗? Do I need a reservation? 我想要预约3个人的位子。 I'd like to rese

16、rve a table for three. 我们共有6个人。 We are a group of six. 我们大约在8点到达。 We'll come around eight o'clock. 我要如何才能到达餐厅? How can I get there? 我想要预约今晚7点2个人的位子。 I'd like to reserve a table for two at seven tonight. 我很愧疚。今晚的客人相当多。 I'm sorry. We have so many guests this evening. 我们也许须要等多久? How lon

17、g is the wait? 9点应当没问题。 Nine o'clock should be O.K. 今日的举荐餐是什么? What do you have for today's special? 我们想要面对花园的位子。 We'd like a table with a view of garden. 没问题。请给我你的名字。 It's O.K. Your name, please. 我的名字是洁西卡•杨。 My name is Jessica Yang. 餐厅是否有任何服装上的规定? Do you have a dress code? 女士是否

18、需着正式服装? Could the ladies wear formal dresses? 请不要穿牛仔裤。 No jeans, please. 3. 餐厅点餐篇 到异国品尝美食可说是旅游的乐趣之一，然而，若是语言不通，也许就很难品尝餐厅最受好评的菜色了。因此，学会基本点餐说法，适当的询问服务生，并表达自己喜好，包管可以让自己吃得地道又满意。 请给我菜单。 May I have a menu, please? 是否有中文菜单? Do you have a menu in Chinese? 在用晚餐前想喝些什么吗? Would you like something to drink before

19、 dinner? 餐厅有些什么餐前酒? What kind of drinks do you have for an aperitif1? 可否让我看看酒单? May I see the wine list? 我可以点杯酒吗? May I order a glass of wine? 餐厅有那几类酒? What kind of wine do you have? 我想点当地出产的酒。 I'd like to have some local wine. 我想要喝法国红酒。 I'd like to have French red wine. 是否可建议一些不错的酒? Could y

20、ou recommend some good wine? 我可以点餐了吗? May I order, please? 餐厅最特殊的菜式是什么? What is the specialty2 of the house? 餐厅有今日特餐吗? Do you have today's special? 我可以点与那份相同的餐吗? Can I have the same dish as that? 我想要一份开胃菜与排餐(鱼餐)。 I'd like appetizers3 and meat (fish) dish. 我正在节食中。 I'm on a diet. 我必需避开含油脂(

21、盐份/糖份)的食物。 I have to avoid food containing fat (salt/sugar). 餐厅是否有供应素食餐? Do you have vegetarian4 dishes? 你的牛排要如何烹调? How do you like your steak? 全熟(五分熟/全生)。 Well done (medium/rare),please. 本文来源：网络收集与整理，如有侵权，请联系作者删除，谢谢！第14页 共14页第 14 页 共 14 页第 14 页 共 14 页第 14 页 共 14 页第 14 页 共 14 页第 14 页 共 14 页第 14 页 共 14 页第 14 页 共 14 页第 14 页 共 14 页第 14 页 共 14 页第 14 页 共 14 页