双语试题--管理信息系统.pdf

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1、Management Information System课程号：课序号：开课系：信息工程学院题号题分得分评阅人一30二20三10四20五20六七八九总分20 Questions 120 Questions 1Select the best answer for each of the following unrelated items。Answer each ofthese items in your examination booklet by circling the number of your choice.Ifmore than one answer is given for an

2、 item,that item will not be marked.Incorrectanswers will be marked as zero。Marks will not be awarded for explanations。Note:Note:2 marks eacha.Which of the following is a method for considering a collection of IS projects in termsof their potential risks and benefits as a means of selecting which pro

3、jects to undertake?1)Scoring models2）Strategic IS planning3)Scenario planning4)Portfolio analysisb。Which of the following is a key challenge in managing data？1）Determining appropriate field widths2)Choosing a DBMS3)Managing data security4)Distinguishing between data and informationc.Which of the fol

4、lowing is a tangible benefit?1)More timely information2)Higher client satisfaction3)Reduced facility costs4)Increased organizational learningWhich of the following is a true statement about the benefits of information systems?d。1）The benefits of information systems are easy to determine。2）Tangible b

5、enefits are always greater than intangible benefits。3）Intangible benefits are always greater than tangible benefits。4)Intangible benefits are often indirect，and thus harder to realize。e.Which one of the following is not one of the basic competitive strategies presented inModule 1？1）Cost strategies2)

6、Differentiation strategies3)Strategic dominance4）Customer lock-inf。Which of the following is a true statement concerning entity-relationship and dataflow diagrams？1)Entity-relationship diagrams are concerned with data in motion，while data flowdiagrams are concerned with data at rest and in motion.2)

7、They are used during the design phase of the systems development lifecycle tocommunicate with users about the requirements of the system。3)When documenting a system over time，the information in data flow diagrams is morelikely to change than that in entityrelationship diagrams.4)They use the same sy

8、mbols to represent data elements。g。Which of the following activities does requirements analysis involve?1）Laying out the components of a system and their relationship to each other as theywould appear to the users2）Translating the abstract logical model into the specific technical design for the new

9、system3)Changing from the old system to the new system4)Defining the objectives of the new or modified system and developing a detaileddescription of the functions that the new system must performh。Which of the following is least descriptive of prototyping development?1)Small scale2）Interactive3）Cle

10、arly defined specifications4)Enduser focusedi。Which of the following is most likely to result in a system that does not meet qualityassurance standards？1）Outsourcing2）End-user development3)Off-the-shelf application software package4)Prototypingj.Which of the following best describes the process of b

11、ringing together endusersand information systems specialists for a session to discuss the interactive design of thesystem?1)JAD2)Active development3）Structured analysis4）Structured designk。Which of the following is a groupware technology used to support distant andasynchronous groups?1）Electronic me

12、eting systems2)Memos3）Video conferencing4)Emaill。Which of the following is the driving force behind the explosion of e-business and theemergence of the digital firm？1)The Internets ability to increase information asymmetry2）Lowcost connectivity and universal standards provided by Internet technology

13、3）The Internets ability to increase a companys profit4)The Internets ability to provide electronic portals to company information from disparatelocationsm。Which of the following describes how the Internet reduces agency costs？1)Providing lowcost networks and inexpensive communication and collaborati

14、on toolsthat can be used on a global scale2）Providing easy access to information resources in key areas such as business，science,law,and government3)Providing companies with access to businesses or individuals who normally would beout of their reach4）Enabling a company to use the Internet,as opposed

15、 to building its own wide areanetworkn。Which of the following is an accurate statement about systems design？1）Systems design focuses on what the system is supposed to do。2）Systems design does not include the method of acquisition.3)The design of internal controls is part of systems design。4）Systems

16、design does not include program design。o。What type of Internet business model provides an electronic clearinghouse for productswhere price and availability are constantly changing?1）Virtual storefront2）Marketplace concentrator3)Content provider4）Auction20 Questions 2The Internet can be viewed as a k

17、ind of commons.In England，a commons is a space whereall the people in the community have the right to graze their animals。A major threat to thevalue of the commons is that of overgrazing putting too many cows and sheep on thecommons leads to pasture degradation.But this is a commons that literally b

18、elongs to everyperson in the community;hence，each person has an incentive to consider only personalinterests.The result is that animals are added to the commons beyond the point of sustainablegrazing.This situation has been labeled the problem of the commons.It is a general problem，typicalof public

19、goods（like air,water,and public spaces）,namely what to do about those whoseactions degrade the value of the overall public good.There are two principal approaches toaddressing the problem of the commons，each with advantages and disadvantages。The firstis regulation by a central authority,and the seco

20、nd is the redesign of incentive systems toremove the reasons for overuse.RequiredRequiredAssess the challenges of spam email from the perspective of the commons.First,what isspam？Does spam reflect the problem of the commons?How could it be addressedthrough regulation or incentives，and how would you

21、assess each of these options？20 Question 320 Question 3Identify and briefly describe the six steps associated with the systems development process.20 Questions 420 Questions 4You have been hired to conduct a requirements analysis for the development of a newstudent information system for the CGA pro

22、gram.Your internal contact，the Director ofStudent Services，has asked you to outline a plan for gathering system requirements for thissystem。Present your response in good form and ensure that you address the following threequestions:What kind of information do you need to gather？What sources of infor

23、mation and/or forms of information gathering would you use?What are the key challenges in gathering information for this system？20 Question 520 Question 5Case studyBasingstock，England,isnt normally considered a cuttingedge kind of place.Thequintessential British suburb lies 60 miles southwest of Lon

24、don,in the Hampshire countryside。“boringstoke，as it is sometimes called,has long been the butt of jokes for the likes of Gilbertand Sullivan and Monty Python.Lately,however,500 residents of Basingstoke have beenparticipating in EasiOrder,a shopping experiment at the Safeway supermarket on WortingRoa

25、d。They use a palm III PDA equipped with a barcode scanner，a modem,and softwarefrom IBMs Institute for Advanced Commerce to do their shopping from home。The PDA isprovided free of charge to the test shoppers.Heres how it works.Safeway built a data warehouse of every item bought from itsinventory of 22

26、，000 products by 10 million British shoppers over the past four years-some 3TB of grocery-buying intelligence.Data mining software written for Safeway by IBMdetermines what groceries a family needs based on how long it has been since they visited thestore and details from their past orders.The softw

27、are is programmed to suggest additionalitems as well.For example,it may suggest that the family try Oracle toothpaste-safewaysown brand-or promote baby products to new mothers based on birth notices obtainedfrom a government health agency.A suggested order is transmitted to the familys palm III PDA

28、whenever they connect bytelephone to safeway.Of course，families sometimes want to buy something they haventordered before or something they bought so long ago the safeway computer figures theyvelost interest in it。If the family has an empty box or wrapper for the item,someone swipes thebar code with

29、 a scanner built into the PDA,and the item is added to the electronic order if thefamily doesnt have one of the items on hand or if it has no bar code,a member just describesthe item in a free-format field that turns into e-mail to safeway：“One quart of strawberries。”When the family finishes editing

30、 the order，the person attaches the PDA to the telephoneand transmits the order to an IBM server。This midrange computer is a Java-based intranetserver that connects to safeways S/390 mainframe computer.In addition to the order，theserver receives a message saying when the family will pick up its groce

31、ries.The following morning，a safeway easi-Order specialist arrives at the Basingstoke store，logs on to the server and prints out all the orders that are scheduled for pickup that day.Thensometime before the scheduled pickup，the easi-Oder specialist goes up and down thestores aisles filling a shoppin

32、g cart with each order.The specialist logs each item as it is putinto the basket by scanning its bar code with a handheld scanner。When the specialist completes the order，it is brought to a holding area at the front of thestore。The scanner is plugged into a docking station that reads the order and ho

33、lds theinformation until the family comes。When the family arrives,a member swipes its safewayaccount card at the same station，and the system matches the order data with the customerdata and sends both to the server,and from there they go to the 3-TB database at safewaysdata center，the order informat

34、ion will rest in the database until the family next connects itsPDA to safeways computer and obtains a new suggested orderMost of the test shoppers use the service weekly.Some prefer to buy a months worth ofnonperishable items with easi-Order and shop weekly for other items in conventional way ofcou

35、rse,people have certain items they prefer to pick on their own,such as fresh fruit andvegetables，the big advantage that shoppers appreciate is the time saved using the electronicordering service-they can go in and out of the store in less than 15 minutes.Some shoppers think they have joined an elite

36、 class of shoppers because they no longerhave to line up at the checkout counter.RequiredRequired1。Identify specific costs and benefits for safeway associated with setting up this novelapproach to shopping。Do you think that safeway can cost-justify this shoppingexperiment？Why or why not?2.What speci

37、fic pieces of data are contained in the safeway data warehouse for eachfamily?3.What do you think are some of the potential issues and limitations of this system thatcould keep it from being successful？4。Would you consider shopping in this manner?Why or why not？参考答案及评分标准参考答案及评分标准一、选择题参考答案:a.4）b。3)c。

38、3）d。4)e.3）f。3)g。4)h.3)i.2)j。1）k.4)l。2）m.1）n.4)o.4)评分标准：每小题 2 分总分 30 分二、论述题参考答案或评分点：Reference answer:Spam refers to unsolicited email messages sent in bulk to email addresses。Spamemail messages are typically used to advertise products or to make political or socialarguments.Spam does reflect the prob

39、lem of the commons.The internet is a publiclyavailable network.Its infrastructure is such that greater usage results in technicaldegradation of service,so large quantities of spam slow down the network fromtechnical standpoint。But spam also degrades the utility of the medium by making itless attract

40、ive for communications.If users find email to be too frustrating due to thelarge volumes of spam email they receive，then they will opt out.As acommunications network，the value of the internet depends on the number of users。This is a further way in which spam degrades the public resource。Addressing s

41、pam through regulation would require government agencies toprohibit the use of the network for such traffic。Changing incentives might requireISPs to charge per message sent.Changing the incentives would require a change in the model by which internet accessis funded.Award 20 marks for this question.

42、Award 2 marks for the definition of spam。6marks for consideration of spam in the context of the commons，and 6 mark each forthe discussions of regulatory and incentivesbased responses.Look forwellreasoned answers with a clear chain of logic。三、论述题参考答案或评分点:The six steps are systems analysis,systems des

43、ign,programming，testing,conversion，and production and maintenance.Systems analysis is the analysis of aproblem that the organization will try to solve with an information system.Systemsdesign specifies how the system will meet the information requirements as determinedby the systems analysis.Program

44、ming is the process of translating the systemspecifications prepared during the design stage into program code。Testing is theexhaustive and thorough process that determines whether the system produces thedesired results under known conditions.Conversion is the process of changing fromthe old system

45、to the new one。Production and maintenance can be broken into twosubareas。During the production stage，users and technical specialists review thesystem。This review evaluates how well the system meets its original goals。Duringmaintenance，changes are made to the system to correct errors,meet newrequirem

46、ents，or improve processing efficiency.Award 10 marks for this question。Award 1 mark for each step.1 mark for eachbrief explanation to 4 marks at most四、案例分析参考答案或评分点:Information will need to be gathered about the data that are maintained in the system,theprocesses the systemundertakes（functions），and t

47、he logic of how processes are done(these are the three kinds of modeling done in the analysis phase：data，process，and logicmodeling）.You should be able toidentify a broad cross-section of stakeholders from whom you needto gather information(students，lecturers，markers，tutors,CGA staff,potential employ

48、ers,and so on）.Information would need to be gathered from users of the system，from users of theinformation，and from the otherkey stakeholders(goes to purpose of the system).Information could be gathered through questionnaires,interviews，observation，anddocument review.These four methods should all be

49、 mentioned，with some reasons why eachwould or would not be used.I think,in general，all would be used for this system.The key challenges areMultiple stakeholders open up the possibility for differing views about what the systemshould do。This is particularly true because all the stakeholder classes ar

50、e widely spreadgeographically。Questionnaires/Interviews-People dont always know what they need or are not alwaysable to articulate how they do things;therefore a key challenge is to really understand what isgoing on。This is why we need multiple information sources and why observation anddocument rev