现代小企业管理第一讲(英文版).pptx
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1、Small Business ManagementProfessor HornadayLecture 1Entrepreneurship-Innovative EconomicLeadershipSmall Business-Self-employed ManagementCompetitive Advantages of Small BusinessThey Offer Superior Quality&Service such as:1.Flexibility2.Short Decision Time3.Short Production Runs4.Small Inventory Hold
2、ings5.Personal Contact with CustomersCompetitive Advantages of Small BusinessAs suppliers to large firms,small businesses can offer low prices because they have low overhead costs.Small retail firms cannot compete with larger retail chain stores on price,but they offer consumers superior service.Por
3、ters Generic StrategiesCompetitive AdvantageCompetitiveScope Broad Target Narrow Target Lower Cost Differentiation 1.Cost Leadership2.Differentiation3A.Cost Focus3B.Differentiation Focus Big Business and Small BusinessBig BusinessSalaried Top Level Managers are not Owners;Personal Assets not at Risk
4、Functional and Special StaffPrice Makers(Buy&Sell)Oligopoly or MonopolySmall BusinessOwner is Manager;Personal Assets at Risk;Owner Income from ProfitsGeneralist;Little Staff ExpertisePrice Takers(Buy&Sell)Competitive Markets-Supply and DemandThe Marketing NicheSmall Firms Need a NicheCharacteristic
5、s of Viable NicheIdentifiable Market SegmentSatisfy the Segment at a ProfitDefend against ALL CompetitorsImportance of U.S.Small FirmsContribute about 51%of U.S.GDP13%of All Workers Self-Employed47%of all Sales in the U.S.52%of the Private Work forceCreate about 76%of New JobsMajor Source of Innovat
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