信函范例-商务抱怨信函写作范例.docx

《信函范例-商务抱怨信函写作范例.docx》由会员分享，可在线阅读，更多相关《信函范例-商务抱怨信函写作范例.docx（1页珍藏版）》请在淘文阁 - 分享文档赚钱的网站上搜索。

1、商务抱怨信函写作范例 商务抱怨信函写作范例：1) For Delay in Shipment (由于发货延迟而抱怨) Dear Sir , The furniture we ordered from you hould have reached u a week ago .Needle to ay , the delay in delivery ha put u to great inconvenience .It i therefore imperative that you dipatch them immediately .Otherwie we hall be obliged to c

2、ancel the order and obtain the good elewhere. Pleae look into the matter a one of urgency and let u have your reply a early a poible . Your faithfully, 亲爱的先生们：我方从贵方订购的家具应于一星期前收到。不用说， 发货的延迟给我方带来了很大的不便。因此，贵方必须立即发货，否则我们将被 迫取消订单，到另处订货。请紧急处理此事，并尽快告知结果。2) For Poor-Packing (由于包装不妥提出索赔) Dear Sir , We are wr

3、iting to inform you that the toy covered by our order No.519arrived in uch an unatifactory condition that we have to lodge a claim againt you .It wa found upon e某amination that 10%of them are broken and ome are badly cratched , obviouly due to the improper packing . Therefore, we cannot offer it for

4、 ale at the normal price and ugget that you make u an allowance of 20% on the invoiced cot .Thi i the amount by which we propoe to reduce our elling price .If you cannot accept , Im afraid we hall have to return them for replacement . Sincerely your , 亲爱的先生们：我们写信通知贵方，519号订单玩具已收到，但货物 状况很不令人满意 ，故我们不得不提出索赔。经检查，我们发现有10%的货物 破损，而且一些也有严重磨损现象。很明显，这是由于包装不妥造成的。因此， 我们无法以原价售出货物。建议贵方依照发票金额给予20%的折扣，这是我们所建议降低的售价额度。如果贵方无法接受，我们将不得不退货，要求替换。但不幸的是，今天我们收到了完全不同的货物儿童服装。我们想贵方一定搞 错了，儿童服装是另一份订单。由于有几位客户在等货，故请贵方立即安排更换 货物。