美国人力资源管理—福利管理-教学课件优秀PPT.ppt
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1、Chapter 10Accommodation and Enhancement Programs McGraw-Hill/IrwinCopyright 2011 The McGraw-Hill Companies,Inc.All rights reserved.LEARNING OBJECTIVESFive categories of accommodation and enhancement benefits and their objectivesSpecific accommodations&benefits in each categoryReasons many companies
2、offer these benefitsTax advantages for employers and employeesLegal issuesACCOMMODATION AND ENHANCEMENT BENEFITSMental and Physical Well-BeingFamily Assistance ProgramsFlexible SchedulingEducational BenefitsSupport Programs for Daily LivingRationale for BenefitCost of absenteeism and tardiness is gr
3、eater than offering this benefit;The programs enhance the employees mental and physical well-being;Programs that support daily living also promote attendance.Programs that provide healthy alternatives and personal/professional growth.MENTAL AND PHYSICAL WELL-BEINGEmployee Assistance Programs(EAP)hel
4、p with personal problems that impair the employees ability to do the job(alcohol or substance abuse,domestic violence,AIDS,depression,and eating disorders)Drug-Free Workplace Act of 1988:Programs must meet criteria(see Exhibit 10.1)that includes:a written policy stating that use on the premises in p
5、rohibited;make employee aware of the resources available;and restrictions placed on employees with conviction records and mandates program participation.EMPLOYEE ASSISTANCE PROGRAMSDesigned to Help Employees Cope which Personal ProblemsShould Improve Job PerformanceCost$50-$60 Per Employee AnnuallyO
6、ne study shows 78%of employees received the help they neededEAP SERVICESProviding Information about ServicesProblem Identification&AssessmentShort-Term Counseling Referrals to Professionals Follow-Up to Assess Effectiveness(360 degree review!)Measure the effectiveness of the programUsing Outside Con
7、tractors for EAP&Outplacement Services Employee Chooses Provider Employer Usually NOT Under Contract With Providers Employer Might get Volume DiscountOutplacement services promote a positive image for the company in the community at large;it is also the right thing to do for the individual and gives
8、 them a new focus and direction immediately upon termination!Beginning with the deep economic recession of 2008,outplacement services are an integral part of employee lay-offs or terminations.3 Methods of ServiceIn-House ServicesStaffed by Company EmployeesOn-or Off-Site LocationsThird-Party Provide
9、rsContracted Services from ProvidersConsortium EAPCompanies Combine to Contract ServicesProcedures for EAP Employee ParticipationEmployees either self-initiate or are referred by someone else.Most often supervisors make the referral based on job performance issues;employees are often unaware or unwi
10、lling to acknowledge their need for assistance.How To ConfrontDiscuss the behaviors.not the individualwhat are the workplace expectations and are they being met?Co-workers or supervisors have a responsibility to describe behaviors,not make a diagnosis.EAP CONFIDENTIALITYWays to ProtectMaintain Files
11、 Separate from Personnel FilesUse Codes in FilesLimit Access to FilesMeetings not Known by ManagementEMPLOYER LIABILITY IN EAPsMay be Legally Responsible for Inappropriate EAP ActionsMisdiagnosisReferral to Unqualified Providers Premature Treatment TerminationAbandonmentInappropriate RelationshipsLi
12、bel or Slander of Employees NameEvaluating Program BenefitsCommonly Asked Questions1.Are employees aware of the program?2.Is there proper training so that supervisors and co-workers understand the availability of services and when and how to refer an employee.3.Is the program effective based upon me
13、trics designed to measure its efficacy?4.What modifications should be made in the program based on metrics and employee/supervisor feedback?EAP REGULATIONSERISAPurpose generally is to protect employee benefitsWhen the only function of the employer is to make the referral and they do not fund the ser
14、vice,ERISA doe not applyCOBRAAmended ERISA by providing employees and beneficiaries with the right to elect continuation of coverage;COBRA applies to EAPS if:If EAP Qualifies as a Welfare BenefitIf EAP Qualifies as a Health Care Benefit Employers can Deduct as a Business ExpenseEAP expenses are tax
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