国际商务谈判:理论、案例分析与实践(英文版 第六版) 英文版课后习题及答案(白远).docx
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1、Referential Answer for the case studies and negotiation simulations:Chapter one Negotiation Motives and Key TerminologyGroup discussion: Negotiation: This negotiation is an equal exchange process, in which the both parties share common interests as well as different interests, but in the end they re
2、ach a mutually acceptable outcome.Business negotiation: The content of the negotiation is related to commercial interests, and the issues are specific and clearly expressed. A win-win result is sought fbr their respective commercial interests, and a binding contract is formed after the two parties r
3、each consensus. International business negotiations: The parties in the negotiations come from different countries. Such risks and uncertainties increase as different languages, transaction currency, trading conditions, market prospects, and changes caused in the Covdid-19 pandemic have made the neg
4、otiations more complicated and made both parties more cautious.5. Read the case study, and consider the questions: What are the major reasons that Chrysler misses its opportunity entering China automobile market? What is the opportunity cost of Chrysler?Chrysler made a wrong estimation about the dev
5、elopment of Chinese automobile market and development of Chinese automobile industry. Chryslers interest in selling just a processing line is a strategic blunder. Its opportunity cost is missing the chance of entering Chinese automobile market, the most lucrative and potential one.Chapter Two Negoti
6、ation Procedure and StructureDo simulation “An Economic Recession“ as required.Analysis: The interests of the employees are to keep the present job, which is also the bottom line of the employees, and at the same time try to negotiate a rise in their wages. While for the management to tide over the
7、recession and avoid losses are the most important. Comparing the two options, the first one is better choice fbr the labor representatives, since at least both white-and-blue collar workers, jobs are kept.4. Read case study (I) and discuss the following questions:1) Do you think the case shows the p
8、rinciple of mutual giving and taking for negotiation? Yes. The seller also asks the buyer to give their retailing sales cost and the buyer agrees, which is a practice of giving and taking.2) How important is the exploration of alternative option in this case?The cost of producer is proprietary infor
9、mation. The negotiation would have failed if the seller insisted on not giving the information. The seller here shows flexibility by providing an alternative solution that saves the negotiation.5. Read case study (II) and discuss the following questions:1) What are Chinas interests and what are US i
10、nterests in IPR negotiation respectively? Chinas major interest is to get US support to join WTO as a developing country.spare no effort fbr 100 job opportunities not to say over one million jobs.Chapter thirteen Culture Patterns vs. Negotiation Patterns6. Do the simulation in this chapter. Follow t
11、he direction as required by the role and try to experience cultural differences in the course of the negotiation.The final agreement of the negotiation is reached based on mutual concessions. The World Bank officials agreed not to refer to all detailed information but the most important numbers must
12、 appear in the document delivered to the villagers, such as how much they have to pay fbr the wter tariff. The Chinese project officials agreed to mention of water tariff and the contribution that villagers had to pay.7. Read the case study and discuss the following questions:l. ) Why did Mr. Durand
13、 decide not to carry the Southern Candles product line?The reason is due to the mistakes Mr. Picard made.m. ) Point out Mr. Picards cultural mistakes during his Paris visit after a research into the French culture.n. Picard believed he has a good understanding of the European culture based on his pa
14、st trips to Europe to attend international trade shows. He was confident that his business experience in the US market would carry over to the European market. Many business men make this same mistake.o. Mr. Picard was impressed to see the French business cards printed in English and French, which m
15、ay mean that his business card was printed only English. In todays global business environment, business travelers should have business cards printed in their own language on one side and the language of the country with whom they want to do business on the other side.p. Unlike Americans, many cultu
16、res take long lunch breaks, but work later in the day. This is true in France as well most other European countries.q. The French are very social conscious and tend to be formal and reserved. Mr. Picards taking off his coat is considered too casual by French standards.r. The messages conveyed by non
17、verbal communication must be considered when dealing with people from a different culture. Mr. Picard used the “okay” sign, which is inappropriate because in France the okay sign means zero.s. Mr. Picards blunders did not end at the business meeting. They carried over to the dinner party at Mr. Dura
18、nds home. Roses are given at funerals. His mentioning business during the evening is not appropriate either because it is a very casual situation, although the French like to discuss business during lunch.t. Mr. Picard did not do any research about conducting business in France. Had he done so, he c
19、ertainly would have realized how nationalistic the French are. This fact alone would have told him that Mrs. Duboiss Canadian French was not an asset but a liability. When in France, one speaks Parisian French.Mr. Picards lack of cultural awareness and sensitivity led to Mr. Durands decision not to
20、carry the Southern Candles products. Mr. Picard came across as bourgeois (middle class), which did not impress Mr. Durand, who was very social class conscious. (Remember, Les Belles Choses catered to an elite upper-class clientele.) Initially Mr. Durand saw Southern Candles as complementing his alre
21、ady exclusive line of products. However, his one-day experience with Mr Picard and his team (professionally and socially) made Mr. Durand realize that Mr. Picard was too uncouth to do business with.8. Case Study II How Giving Face Can Brew Success8. Read the case study two and discuss the following
22、questions:(1) How did understanding the Chinese culture help Benjamin achieve the final success of the negotiation? Try to point out the behavior of the Chinese negotiators the Benjamin feels different from his own culture.To understand the Chinese culture in business fields helps him win the brewer
23、y project, and later development in China.To sum up the differences: Inviting four teams at the same time for them to compete against each other;Chinese team members taking turns to talk with the four teams; Implicit and implied language;Crying poor saying they had a limited budget; Enough patience
24、fbr long time negotiation;Contract being considered as a discussion document/ The Chinese expect you tobe like bamboo and bend with the wind/Try to explain the reason why the Chinese take so care of their faces? Do you also think keeping face is very important for you?Explain from the cultural persp
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