精益领导力培训课件bzlm.ppt

《精益领导力培训课件bzlm.ppt》由会员分享，可在线阅读，更多相关《精益领导力培训课件bzlm.ppt（39页珍藏版）》请在淘文阁 - 分享文档赚钱的网站上搜索。

1、 LEAN Leadership 精益领导力精益领导力Quality Leadership ProcessBusiness Excellence Model业务卓越模型业务卓越模型Value Streams/Key Metrics/Lean PhysicsLean Six SigmaResource Deployment&Total Employee InvolvementImprovement Opportunity Identification and PrioritizationStrategic Challenges&Key Factors6s s Kaizen LeanTangibl

2、e,Verifiable ResultsStrategic ObjectivesASSESSALIGNINTEGRATEBaxter Business Excellence ModelDFSS/DMAIC MethodologyExecutionResultsAssess,Align,and IntegrateLean Six SigmaResource Deployment&Total Employee InvolvementStrategic Challenges&Key Factors6s sKaizen LeanTangible,Verifiable ResultsStrategic

3、ObjectivesASSESSALIGNINTEGRATEBaxter Business Excellence ModelBaxter Business Excellence ModelDFSS/DMAIC MethodologyValue Streams/Key Metrics/Lean PhysicsImprovement Opportunity Identification and PrioritizationDirection SettingJourney Through the ModelBusiness Excellence Model CycleDirectionResults

4、ExecutionAssessContinuousImprovementAchieving Business ExcellenceBusiness Excellence Model CycleOperational Excellence Operating MechanismSteering CommitteeEngineeringManufacturingQualityHRValue Stream MapKey MetricsSupply ChainFin/ITValue Stream Maps/Methodologies/MetricsDirectionResultsExecutionAs

5、sessContinuousImprovementLean Enterprise basedShingo ProcessLearning to learn“If the student does not learn,Its the teachers fault”“教不学，师之惰教不学，师之惰”Lean Leadership 精益领导力精益领导力“A Great Teacher is a great student and great students are great teachers.”“一个伟大的老师也是勤奋的学生一个伟大的老师也是勤奋的学生.”-RudiLean Leadership

6、精益领导力精益领导力It is easy to understand,Its just hard to DO!理解容易，实施难！理解容易，实施难！Lean Leadership 精益领导力精益领导力 Train your people&create champions starting with you.人员培训人员培训,要得到人们的认同和支持要得到人们的认同和支持 先从自己开始先从自己开始 You are the Teacher 你就是老师你就是老师 Communicate the need for change to everyone.让大家知道改革的必要。让大家知道改革的必要。Make

7、the vision real to everyone.使人们看到前景的可行性使人们看到前景的可行性。Key leaders must participate in the change.Deal with resistance to change 主管人员必须参加改革和协调改革的障碍。主管人员必须参加改革和协调改革的障碍。Lean Leadership 精益领导力精益领导力 Unless we“do”,we will not know!我们不去做，将永远不会真正了解。我们不去做，将永远不会真正了解。Change our leadership style as necessary.如果需要，就

8、要改变我们的领导方式如果需要，就要改变我们的领导方式。Metrics has to be checked daily.每天要检查和衡量标准。每天要检查和衡量标准。Plan,Do,Check,Action 计划、启动、衡量、执行。计划、启动、衡量、执行。Real Culture change will take time.真正的改革是需要时间的。真正的改革是需要时间的。Lean Leadership 精益领导力精益领导力 You must have the knowledge.必须拥有丰富的必须拥有丰富的 知识。知识。Start each day with a Standard Work Flo

9、w.（A3)把标准运用到每一天的工作中。把标准运用到每一天的工作中。100%involvement.100%地投入。地投入。Remember wheres True North(direction)要记住真正的方向。要记住真正的方向。Batch Focus=Results 批量批量=只得到结果只得到结果 LEAN process focus=Continuous Improvement 注重精益注重精益 流程流程 持续进步持续进步Lean Leadership 精益领导力精益领导力 LEAN will get us either Better or Worse,No middle ground

10、 精益会带来进步或退步精益会带来进步或退步，没有中间状态没有中间状态.LEAN is fun&rewarding as it involves changing lives.精益会带来乐趣，改变人生精益会带来乐趣，改变人生 LEAN disciplines people,thoughts&actions in that order.精益训练个人的思维方式和工作方法。精益训练个人的思维方式和工作方法。There is no thinking you are just lucky.决不能有碰运气的想法决不能有碰运气的想法。Lean Leadership 精益领导力精益领导力The real val

11、ue is not in the short term results it is in creating a structure and people to improve every day towards True North.真正的价值并不在于短期的效果。而在于让每天的工作都朝着精益的方向发展。真正的价值并不在于短期的效果。而在于让每天的工作都朝着精益的方向发展。Lean can reduce Lead Time 精益能够减少运行时间精益能够减少运行时间“The longer it takes,the more it costs”.“耗时越久，成本越高耗时越久，成本越高”。Lean s

12、uccess requires management of process details.精益的成功需要细节流程的管理。精益的成功需要细节流程的管理。Lean Leadership 精益领导力精益领导力It is improvement without much spending.It is creative thinking&waste elimination or process simplification,not capital spending.无需多花钱就能得到改进无需多花钱就能得到改进.精益是创新精益是创新,减少浪费，简化流程减少浪费，简化流程.Know what“really

13、”happens in our place of work.必须了解我们工作环境所发生的事情必须了解我们工作环境所发生的事情.Lean Leadership 精益领导力精益领导力 Proper application of proper tools at the proper time to deliver results.在恰当的时间运用适当的工具在恰当的时间运用适当的工具,从而达到最好的效果从而达到最好的效果.At the end,are we getting performance improvement&culture change?最后最后,我们有没有改进自己的表现我们有没有改进自己

14、的表现,改变了我们的企业文化改变了我们的企业文化?Lean Leadership 精益领导力精益领导力Today,changes come very fast and we must adjust ourselves to accept changes quickly.There is always a better way to do almost anything nowadays.And we must not assume that a thing which cannot be done previously cannot be done now.今天今天,世界发展日新月异世界发展日

15、新月异;我们必须调整自己的思维习惯我们必须调整自己的思维习惯,才能快速地接受这些才能快速地接受这些转变转变，现在必定会有一个更好的方法去做某件事。我们不能认为过去做不到的现在必定会有一个更好的方法去做某件事。我们不能认为过去做不到的事情现在也做不到事情现在也做不到.Lean Leadership 精益领导力精益领导力Kai Kaku Change Radical（根本的）根本的）改变改变Lean Leadership 精益领导力精益领导力A Leaders Role in the Transformation领导者在改革中的职责领导者在改革中的职责 Successful Lean transf

16、ormation is top down.成功的精益改革总是从管理层开始成功的精益改革总是从管理层开始.Leaders must lead the change.领导要带领改革。领导要带领改革。Ensure top level commitment and involvement 确保管理层积极参与并承担责任确保管理层积极参与并承担责任.Force participation starting with leaders to use LEAN tools-VSMs,Kaizens,Muda,Gemba etc “This means YOU!”.领导要带头参与，使用精益工具领导要带头参与，使用

17、精益工具:-价值流程图，持续改进，减少浪费价值流程图，持续改进，减少浪费,执行地点执行地点 “说的就是你！说的就是你！”Remove obstacles 排除障碍排除障碍.Promote&reward true believers&change agents.奖励并提拔真正的项目推动者奖励并提拔真正的项目推动者.Lean Leadership 精益领导力精益领导力Building Blocks of LEAN 搭建精益积木搭建精益积木The 20 keys by Iwao Kobayashi 20个重点个重点1.Cleaning and organizing 清理&组建2.Top down a

18、nd bottom up management 上下层互动3.Team activities 团队活动4.Inventory reduction 减少库存5.Reduction in change over 减少换模时间6.Reducing motion and improving methods 减少动作,改善方法7.Attaining zero defects 达到零缺陷8.Improving equipment 改善设备9.Improving the value added time 提高增值时间10.Improving quality 提高质量Lean Leadership 精益领导力

19、精益领导力11.Improving the value added time 提高增值时间12.Improving supplier relations 改善供应商关系13.Waste elimination 减少浪费14.Empowerment 授权15.Improving and developing workers skills 提高员工的工作技能16.Scheduling techniques 安排计划的技巧17.Getting to 100%efficiency 100的效率18.Information systems 信息系统19.Cost reduction 降低成本20.Imp

20、rovements in technology 改善技术Lean Leadership 精益领导力精益领导力What do we get from LEAN?LEAN 带给我们什么？带给我们什么？We will have“soft heads”to embrace change.我们将拥有灵活的头脑去接受改变我们将拥有灵活的头脑去接受改变.We will be willing to“unlearn”what we know.我们将乐意忽略自身原有的知识我们将乐意忽略自身原有的知识.We will improve our eyes for value and eyes for waste 我们将

21、改用另一种进步的眼光去看待价值和浪费我们将改用另一种进步的眼光去看待价值和浪费.We will not take“Seeing”for granted.我们将不会理所当然的认为看到的就是正确的我们将不会理所当然的认为看到的就是正确的.We will understand how this can transform our business.我们将看到它是如何改变我们的事业我们将看到它是如何改变我们的事业.We will understand that LEAN is a“Thinking System”.我们将明白精益是一项我们将明白精益是一项“思考型的工作体系思考型的工作体系”.We wi

22、ll start the path towards becoming a Lean Thinker.我们将从此走上精益思考的道路我们将从此走上精益思考的道路.We will be convinced,not forced.我们将会信服我们将会信服,而不是被迫接受而不是被迫接受.We will have the courage,passion and desire to take action immediately.我们将会在工作中充满勇气我们将会在工作中充满勇气,热情和期望热情和期望.We will see how and believe we can change Baxter.我们将会看

23、到并相信我们是如何改变百特我们将会看到并相信我们是如何改变百特.We will share with others what we learn here.我们将去分享所学到的。我们将去分享所学到的。As a LEAN Enterprise成为一个精益企业成为一个精益企业“A leader is most effective when people barely know he exists.When his work is done,his aim fulfilled,his people will feel they did it themselves.”一个高效的领导不会让大家感觉到他的存

24、在，当任务完成，目标实现时，下属们会一个高效的领导不会让大家感觉到他的存在，当任务完成，目标实现时，下属们会感觉是他们自己的功劳。感觉是他们自己的功劳。Lean Leadership 精益领导力精益领导力Value Added 增值增值 Activity that adds customer or market value to the product and service.把客户或市场价值体现在产品和服务中。把客户或市场价值体现在产品和服务中。(The customer wants it,“defines it”and will pay for it.)（客户需要的，肯定的，肯花钱的）客户

25、需要的，肯定的，肯花钱的）Filling 灌装灌装 Assembling 装配装配 Extruding 挤出挤出 Sterilizing 灭菌灭菌 Packaging 包装包装 Mixing 混合混合Lean Leadership 精益领导力精益领导力Non-Value-Added 非增值非增值 Activity that does not add customer or market value to the product and service 无价值的产品和服务。无价值的产品和服务。(The customer doesnt want it and will not pay for it

26、.)（客户不需要的也不肯花钱的。）（客户不需要的也不肯花钱的。）Inspecting 检查检查 Sorting 分类分类 Moving 转移转移 Rework 返工返工 Counting 计算计算 Downtime 停工停工Lean Leadership 精益领导力精益领导力LEAN Enterprise 精益企业精益企业Is our work Value Added?我们的工作有价值吗？我们的工作有价值吗？-Discussion-Lean Enterprise Implementation精益企业执行精益企业执行LEARNING TO SEE学会发现学会发现Identify Waste发现浪

27、费发现浪费LEAN 精益精益Definition of Waste 什么是浪费什么是浪费 Waste is anything other than the minimum amount of equipment,materials,parts,space,and workers time which are absolutely essential to add value to the product.给产品增值的机器、原料、部件、空间、工时，以外给产品增值的机器、原料、部件、空间、工时，以外 的任何非增值的东西都叫做浪费。的任何非增值的东西都叫做浪费。Shoichiro ToyotaPre

28、sident ToyotaExample&Practice-Discussion 例子例子&实践实践-讨论讨论-What percentage of a value stream do you think would be non-value added activity?价值流中有多少百分比是非增值工作？价值流中有多少百分比是非增值工作？LEAN 精益精益 Overproduction 生产过剩生产过剩 Waiting 等待等待 Transportation 运输运输 Excess Motion 无价值活动无价值活动 Injuries 工伤工伤 Inadequate procedures/m

29、ethods(processing waste)程序程序/方法不恰当方法不恰当 Unplanned Activities(processing waste)工作无计划工作无计划 Inventory 库存库存 Poor Communication 沟通不畅沟通不畅 Defects(not meeting customer requirements)缺陷率（未符合客户要求）缺陷率（未符合客户要求）Variation 变异变异Baxter11WastesLEAN 精益精益 LEAN starts with customer service and ends with customer service

30、.We have to answer the following question,“How can I please my customers by delivering to them exactly what they want,exactly when they want it,in the right quantity and in the right quality at the lowest possible cost?”精益，一切都是为了客户精益，一切都是为了客户.我们必须回答一个问题我们必须回答一个问题:“我们如何让客户满意我们如何让客户满意,准时准时准确地交付给客服高质量低

31、成本的货物准确地交付给客服高质量低成本的货物.”LEAN 精益精益“Dont tell them how to do it!Just teach them the principles of LEAN,challenge them,and let them do it.”John Miller Gemba Research“不要告诉他们如何去做不要告诉他们如何去做!教给他们精益的方法教给他们精益的方法,挑战他们挑战他们让他们自己去做让他们自己去做.”LEAN 精益精益.Bylearningyouwillteach;byteachingyouwilllearn.(LatinProverb).寓教于学寓教于学.LEAN 精益精益演讲完毕，谢谢观看！