《饭店英语教程》课件（M1-U3.2）电子教案.pptx

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1、饭店英语教程课件（M1-U3.2）hotel hotel englishenglish 饭店英语教程饭店英语教程模块（模块（1 1）单元单元（3.23.2）作为任务后活动，本课件设计了强化与巩固所学内容的任务检测活动,侧重培养读写能力和职场英语运用能力。LearningMore旨在拓展学生视野，提升职业素质，应结合职业实际，培养实际操作能力。课件设计理念课件设计理念Module 1 Front Office Service 前厅服务前厅服务l lUnit 3 Unit 3 Unit 3 Unit 3 Information Service Information Service Informa

2、tion Service Information Service 问询服务问询服务问询服务问询服务 A Dictation.ReadyA Dictation.ReadyA Dictation.ReadyA Dictation.Ready?Go!?Go!?Go!?Go!Check up with your neighbor.Check up with your neighbor.Check up with your neighbor.Check up with your neighbor.Read again and consolidate.Read again and consolidate.

3、Read again and consolidate.Read again and consolidate.Step 1 Revision:Words&Phrases Pairwork:Pickuprandomly5oftheusefulexpressionsandaskofthemtosayinEnglishorChinese,theotherputintoChineseorEnglish.Sample:A:客房部。请讲！B:Room reservation.How may I help you?Step 1 Revision:Useful Expressions Ready?Go!1.我们

4、配备了五星级设备，提供广泛的服务。We are equipped with first-class facilities and provide a wide range of services.2.不好意思，您得到前台寄存。Im afraid you must deposit them at the Reception Desk.3.有贵重物品吗？Are there any valuables in it?4.当你来领取行李的时候请出示认领单。Please show it when you come to claim the luggage.5.放心吧，夫人，我会保护好你的行李的。Leave

5、 it to me.Ill take care of your luggage,madam.小小翻译官 卡片（1）Pre-listening:Get students to listen and complete the sentences in the dialogues.How many people are there in the dialogue?What is the topics?Where does the dialogue take place?Post-listening:Check up the answers.Step 2 Task Test I.Listen and

6、Complete 1.Wehavevariouskindsoff_.2.Whatwouldyouliketos_，sir?3.Iwanttod_myluggage.4.Arethereanyv_init?5.Canyoutellmethewaytothenearestbuss_?6.Turnleftafteryous_outofthehotel.7.Whataboutthef_equipment?8.Wouldyoupleasedomeaf_?II.Completethewordsintheblankswiththelettersgiven.1.我们的商务中心就在一楼，提供24小时服务。Our

7、 business center is on the ground floor with 24 hours service.2.当你来领取行李的时候请出示认领单。Please show it when you come to claim the luggage.3.您可以坐一路公交车，离这儿只有两站路。You can take Bus No.1.And its only two stops from here.4.超市就在车站旁边，你不会错过的。The supermarket is just by the bus station and you wont miss it.5.我们有各种各样的设

8、施。Our hotel is equipped with a variety of facilities.III.Put into English or Chinese:6.Whatwouldyouliketostore?你要寄存什么行李？7.Wouldyoupleasesignyournamehereontheluggagedeposittag？请在行李寄存卡上签名。8.Turnleftwhenyoustepoutofthehotel.出了旅馆向左拐。9.Thereisaswimmingpool,saunaroom,healthspa,gymandsoon.有游泳池，桑拿房，健康spa,健身

9、房等。10.Ifyouwanttogoshopping,wehaveashoppingcenter.如果你要购物，我们有个购物中心。III.Put into English or Chinese:1.Top-down method:From Skimming to Scanning.2.Bottom-up:Search for specific information.3.Check up the answers with your neighbor.III.Reading Comprehension()1.Ahotelthatsatisfiesitsguestsislikelytobesuc

10、cessful.()2.Thefrontofficeisusuallylocatednearthemainentrancetothehall.()3.Whenanoverbookingoccurs,thehoteldoesnotneedtofindaroominanotherestablishmentfortheguest.()4.Telephoneserviceisfreeinallhotels.()5.Formanygueststhefrontofficeemployeesrepresentthehotelbecausetheyaretheonlymembersofthestaffwith

11、whomtheguestshavecontactwith.Decide whether the following statements are true(T)or false(F).Work in pairs to ask and answer the questions by competition or games.Introduce the rules to class.IV.Questions&Answers 1.Howwouldyouintroducethefacilitiesinthehotel?2.Whereshouldtheguestsdeposittheirvaluable

12、s?3.Whatwouldyousaywhenaguestwantstodeposithisluggage?4.Whatwouldyousaywhenyouwanttoknowwhetherthereareanyvaluablesintheguestsluggageornot?5.Whatwouldyousaytoshowtheguestthewaytotheshoppingmall?6.Howwouldyourecommendafamousbarbersfortheguest?Do you know how to answer them?Tips on writing exercises.S

13、amples:A:Hello!Wed like to go sightseeing in a park.Which one you recommend us to go?B:How about _?A.B.V.Acting It OutWhat are the nine guidelines for effective telephone communication?Learning More Writtenwork:Ex.I,II&III Oralwork:(3Rs)Read:ReadthedialoguesReflect:ActoutthescenesRecite:RecitetheusefulexpressionsHomework