商务英语口语unit7.pptx

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1、Unit 7Company Presentation1.Whatshouldyoureacttoafterreceivinganunclearorcomplicatedquestionfromcompanypartner?2.Ifyouwerethepresentationmaker,andcurrentlytherewerenomorequestions,howtohaveagoodendinginacourteousway?3.Inacombinationofvideoandreallife,whatsomeimportantelementsofbeingacharismaticprese

2、ntationmaker?Youcouldelaborateorparaphrasethequestiontocheckwhetherthemeaningordefinitionisthesameasthequestioner,like“CanIcheckifIveunderstoodyouproperly?Youmean.”,andthenreply”Thankyou,itsagoodquestion.Letmeexplain.”Despitenomorequestionsatspot,youareallowedtoannouncethat“Thankyouverymuchforlisten

3、ing.Ifyouhadanyfurtherquestions,feelfreetocontactmeanytime.Mycontactdetailsare.”3.(1)Speakmetaphorically.Providingsubstancethroughexemplaryuseofanecdotesandcomparisons.(2)Toframepoints.Usingmoralconvictionandreflectionsofgroupsentiment,aswellasemployingquestions,evenrhetoricalones.(3)Keeppeopleengag

4、edandbeabletoblockoutdistractions.(4)Donotrecounteventsbutparaphraseactionwhileusingfacialgestures,energeticbodylanguageandvocalinflections.ImgoingtomakemyfirstbusinesspresentationforMs.Johnson,whichmakesmeextremelynervous,becauseIhavezeroexperienceforgivingacompanypreseation.Michaelisabouttogiveaco

5、mpanypresentation,whichputshimonedge.LetmeseewhatIcandoforhim.Task 1 Look at the comics,describe it and then discuss it with your partners.Wordsandexpressionsforyourreference:suit and tiebody languagecompany profile facial expressiongraphspeech art marketsgoalsproducts historyprofitpie chart supplie

6、rTask 1Task 2Task 3Part 1 Warm-uppart1part2part3part4part5Tip 1 _Tip 2 _Tip 3 _Tip 4 _Tip 5 _Task 2 Fill in the blanksPart 1 Warm-upTask 1Task 2Task 3Iamgoingtogivemyfirstbusinesspresentation,butNemoisnothere.Imaginethatyouarestartingapresentation.Whatphrasesmightyouuse?Task 3 Listen to the dialogue

7、 and finish the questions1.Now lets hear two ways of opening presentations.As you listen,see if you can hear some useful phrases.Part 1Warm-upTask 1Task 2Task 3Thanksforyoursuggestions.Letsstartwithopeningpresentationandfindsomeusefulwordsandphrasesforgivingpresentationfromthefollowingpassages.Passa

8、ge 1“Ladiesandgentlemen,thankyouverymuchfor_heretoday.Ihopemypresentationisntgoingtotaketoolongandthatyouwill_.Thepurposeoftodayspresentationistodiscusshowwecanimprove_withinourcompany.NowletmebeginbyexplainingthatIdliketotalkaboutthebusinesscaseforbettercommuncation;secondly,Iwanttocoverdifferent;a

9、ndfinallyIwouldliketo_bytalkingaboutsomeofthebasicsweneedtohaveinplacetodelivergoodquality,consistentcommunicationsacrossthecompany.IdbeveryhappytoinviteyoutoaskquestionsattheendofthesessionandImsuretherellbeplentyoftimeforustodiscusssomeofthepointsthat_.”Comingfinditinterestinginternalcommunication

10、sstylesandmethodsPassage 2“Goodafternoon,Ms.Johnson.Thankyoufor_tocomeandjoinmeforthispresentationthisafternoon.MynameisMichael,Ima_,andyoumighthaveseenme_youinyourjobandlookingthroughtheaccountsandsooninthecompanyoverthelastweek.Iveinvitedyouheretodaytohavealookatmyfindings.First,Idliketohavealooka

11、ttheperformanceofthecompany,thesalesofthecompanyoverthelastthreeyears;thenIdliketohavealookatour_inthewomenswearmarketandlookatour_;andthirdly,Idliketosuggestsomeimprovementsinourrangeofwomenswear.AttheendIdbehappytoansweranyofyourquestions.”finishoffmayberaised.findingthetimearetailconsultantshadow

12、ingmarketsharecompetitorsHerearesomegoodexpressionsusedforstartingapresentation.Part 1 Warm-upScript of Task 3Passage 1“Ladiesandgentlemen,thankyouverymuchforcomingheretoday.Ihopemypresentationisntgoingtotaketoolongandthatyouwillfinditinteresting.Thepurposeoftodayspresentationistodiscusshowwecanimpr

13、oveinternalcommunicationswithinourcompany.NowletmebeginbyexplainingthatIdliketotalkaboutthebusinesscaseforbettercommunication;secondly,Iwanttocoverdifferentstylesandmethods;andfinallyIwouldliketofinishoffbytalkingaboutsomeofthebasicsweneedtohaveinplacetodelivergoodquality,consistentcommunicationsacr

14、ossthecompany.IdbeveryhappytoinviteyoutoaskquestionsattheendofthesessionandImsuretherellbeplentyoftimeforustodiscusssomeofthepointsthatmayberaised.”Part 1 Warm-upPassage 2“Goodafternoon,Ms.Johnson.Thankyouforfindingthetimetocomeandjoinmeforthispresentationthisafternoon.MynameisMichael,Imaretailconsu

15、ltant,andyoumighthaveseenmeshadowingyouinyourjobandlookingthroughtheaccountsandsooninthecompanyoverthelastweek.Iveinvitedyouheretodaytohavealookatmyfindings.First,Idliketohavealookattheperformanceofthecompany,thesalesofthecompanyoverthelastthreeyears;thenIdliketohavealookatourmarketshareinthewomensw

16、earmarketandlookatourcompetitors;andthirdly,Idliketosuggestsomeimprovementsinourrangeofwomenswear.AttheendIdbehappytoansweranyofyourquestions.”(1)Whichsentencemightyouhearatthebeginningofapresentation?A.Ladiesandgentlemen,thankyouforarrivingtodayB.Ladiesandgentlemen,thankyouforappearingtodayC.Ladies

17、andgentlemen,thankyouforcomingtodayD.Ladiesandgentlemen,thankyouforshowingyourfacestodayPart 1 Warm-upFeedback:Wrongtheaudiencesarrivalisjustthemomenttheyappearatthepresentation.Feedback:Wrongthissoundslikethespeakerwasntexpectingtheaudiencetocometothepresentation.Feedback:Correctthisisastraightforw

18、ardwaytogreetanaudience.Feedback:Wrongifyou“showyourface”yougosomewhereforashorttimebecauseyoufeelyouhaveto,notbecauseyouwantto.Sothisisquitearudethingtosay!2.Choose the best answer from the four choices.(2)The_oftodayspresentationistodiscussmyfindings.A.purposeB.reasonC.causeD.pointsFeedback:Correc

19、tthespeakerisstatingthereasonforgivingthepresentation.Feedback:Wrongyoucansay“Thereasonwhy.”butnot“Thereasonof.”.Feedback:Wrongacauseisareasonthatbelongstothepast,butthespeakerisstatingwhathewantstodointhepresentation,sohestalkingaboutthefuture.Feedback:Wrongthespeakeristalkingaboutthereasonforgivin

20、gthepresentation,sohecansay“Thepointoftodayspresentation”butnot“thepointsoftodayspresentation”.(3)Now,_beginbyintroducingmyself.A.allowmeB.letmeC.ID.presentationFeedback:Wrongyoucansay“allowmetobegin”butnotjust“allowmebegin”.Feedback:Correctthisisonewaytostartapresentation.Feedback:Wrongifyouaredesc

21、ribingsomethingyouareabouttodo,usethefuturetense.Feedback:Wrong“presentation”isnotthesubjectofthissentence.(4)Idbeveryhappyto_youtoaskquestionsattheendofthesession.A.tellB.inviteC.orderD.requestFeedback:Wrongyoucansay“allowmetobegin”butnotjust“allowmebegin”.Feedback:Correctthespeakerwillgivetheaudie

22、nceachancetoaskquestionslateriftheywish.Feedback:Wrongifyouordersomeonetodosomethingyoudontgivethemachoice!Feedback:Wrongifyourequestsomeonetodosomething,youaskthemtodoitforyou.Butthespeakersays“Idbeveryhappyto”whichimpliesthatheiswillingtoanswerquestionsiftheaudiencewantstoaskthem.Part II Listening

23、 PracticeIfyoulookatthisfirstgraph.Asyoucansee.Nowletslookat.Akeyfactor.Agoodexampleof.Ifyoulookatthisslide.Agoodillustrationofpart1part2part3part4part5Practice 1.Think:imagine you are giving a presentation and using some visual aids.What phrases might you use to draw your audiences attention to the

24、se slides?AfterIhavegreetedmyaudienceMs.Johnson,Ibegintoproceedtothemainbodyofmypresentation.Now listen to two examples of Michael giving presentations.As you listen,see if you can hear some of the phrases above and fill in the blanks.Passage 1 _,youcanseethatoursalestopped50milliontheyearbeforelast

25、.Thenlastyearsalesdroppedto40million,withaslightrecoveryattheendofthefinancialyear.However,thisyearsaleshavecontinuedtodroptoanalltimelowof30million._ourmarketshare._,wehave25%ofthemarketshare,10%downonlastyear.”Passage 2“_howimportantinternalcommunicationsareisshownbysomefindingsfromresearchthatweh

26、averecentlyundertaken.Goodcommunicationsisavery_instaffmotivation._,youwillseehowimportantitistogetthebasicsinplace.Youneedtoidentifyyourcommunicationrequirement,defineyourobjectivesandsuccesscriteria,identifyyourtargetaudiences,definethecontentofyourmessageanddeterminethestyleofdelivery._iswhenallt

27、hosebasicsfallintoplacenaturally.”Part II Listening Practice2.Listen to the following dialogue and fill in the missing words.IfyouhavealookatthisfirstgraphNowletslookatAsyoucanseeAgoodexampleofkeyfactor IfyoulookatthisslideAgoodillustrationofthecommunicationprocess(1)_thisfirstgraph,youcanseethatour

28、saleshaveincreasedby25%inthelastyear.take/see/look/watch/if/you/at(2)_,wehavealargepercentageofthemarketshare.see/watch/you/as/know/they/can(3)Wefindthatgoodcommunicationisa_inimprovingstaffmorale.key/point/thing/factor/reason(4)_theimportanceofgoodcommunicationcanbeseenhere.example/in/a/of/soon/at/

29、goodAsyoucanseeIfyoulookatkeyfactorPart II Listening Practice。3.Listen again and fill in the table.AgoodexampleofPart II Listening PracticePassage 1“Ifyouhavealookatthisfirstgraph,youcanseethatoursalestopped50milliontheyearbeforelast.Thenlastyearsalesdroppedto40million,withaslightrecoveryattheendoft

30、hefinancialyear.However,thisyearsaleshavecontinuedtodroptoanalltimelowof30million.Nowletslookatourmarketshare.Asyoucansee,wehave25%ofthemarketshare,10%downonlastyear.”Passage 2 “Agoodexampleofhowimportantinternalcommunicationsareisshownbysomefindingsfromresearchthatwehaverecentlyundertaken.Goodcommu

31、nicationsisaverykeyfactorinstaffmotivation.Ifyoulookatthisslide,youwillseehowimportantitistogetthebasicsinplace.Youneedtoidentifyyourcommunicationrequirement,defineyourobjectivesandsuccesscriteria,identifyyourtargetaudiences,definethecontentofyourmessageanddeterminethestyleofdelivery.Agoodillustrati

32、onofthecommunicationprocessiswhenallthosebasicsfallintoplacenaturally.”Ifyouhaveanyquestions,Iwouldbehappytoanswerthemnow.Arethereanyquestionsaboutanyofthat?CanIjustask.?Yes,averygoodquestion.Canyouexplaintome.?Iscrewedupthefirstinterview.ButIstillhavechance.Thefollowingispartofmysecondinterviewdial

33、ogue.Part II Listening PracticePractice 21.Think:Imagine it is the end of your presentation and you are asking if there are any questions.What phrases might you use or hear?Part II Listening Practice2.Now listen to someone asking if there are any questions.As you listen,try to take a note of the phr

34、ases above and translate the underlined sentences by yourself,then listen to the dialogue again and check your translations.Michael:Ladiesandgentlemen,如果大家有任何问题，现在我很乐意为各位解答.Ms.Johnson:Yeah,我就只想问,graphnumber3,thatlastoneyoushowedus,你可以为我解释下whereyoureintendingtofindtheextraincometoincreasethedesignerr

35、angeinthematernitywear?Michael:Yes,一个非常好的问题.Ivelookedattheofficewearrangeanditsquiteheavyonmaterial,holidayweartendstobemuchlighter,muchsmalleramountsofmaterialinvolvedandI.ifyouhaveanyquestions,IdbehappytoanswerthemnowcanIjustaskcanyouexplaintomeaverygoodquestionPractice 2Michael:Ladiesandgentlemen

36、,ifyouhaveanyquestions,Idbehappytoanswerthemnow.Ms.Johnson:Yeah,canIjustask,graphnumber3,thatlastoneyoushowedus,canyouexplaintomewhereyoureintendingtofindtheextraincometoincreasethedesignerrangeinthematernitywear?Michael:Yes,averygoodquestion.Ivelookedattheofficewearrangeanditsquiteheavyonmaterial,h

37、olidayweartendstobemuchlighter,muchsmalleramountsofmaterialinvolvedandI.Part II Listening PracticePart II Listening Practice3.Finish the sentence with the correct phrase.ItseemsthatMichaellearntthispartsowell!Howaboutyou?(1)Ifyouhaveanyquestions,_toanswerthemnow.A.IwouldliketobeableB.IwouldbehappyC.

38、IwouldhavebeenhappyD.IwashappyFeedback:Wrongthissuggeststhatyouwanttoanswerthequestionsbutcant.Feedback:Rightthisisapolitewayofaskingifthereareanyquestions,youcanalsosay,“Imhappytoanswerthemnow”.Feedback:Wrongthisexpressesapastregret.youneedtotalkaboutnow.Feedback:Wrongyouneedtotalkaboutnow,notthepa

39、stPart II Listening Practice(2)CanI_.?A.justaskB.youaskC.onlyaskD.askitFeedback:Correctyouareindicatingthatyouhaveaquickquestion.Feedback:Wrong“CanIaskyou”wouldbecorrect.Feedback:Wronganotherwordismorenaturalthan“only”here.Feedback:Wrongalthoughpeoplealwaysaskquestions,themeaningof“it”isntclearhere.

40、(3)Canyou_.?A.tellmeitB.telltomeC.explaintomeD.explainmeFeedback:Wrongyoucansay“Canyoutellme?”butnot“Canyoutellmeit?”Feedback:WrongYoucansay“Canyoutellme?”butnot“Canyoutelltome?”Feedback:CorrectThisisaninformalwaytoprefaceaquestion.Feedback:Wrongyoucansay“Canyoutellme?”butnot“Canyouexplainme?”Part I

41、I Listening Practice(4)Yes,avery_.A.goodquestionB.questionC.obviousquestionD.lovelyquestionFeedback:Correctthisisapolitewaytoreceiveaquestion.Feedback:Wrongyouneedanadjectivehere.Feedback:Wrongitsalittlerudetosaythatsomeonesquestionisobvious.Feedback:Wrongthissoundsalittlestrangeanditmightbeconsider

42、edcondescending.Waituntiltheendofpresentationbeforepeoplefeedbackonwhatyouvesaid.Theaimandstructureneedtobeclear.Makesureyouareentertaining,engagingandinteresting.Dontmakeittoolong.Beshort,preciseandtothepoint.Makesureyourerelevantmakesureyouretalkingtotherightaudience.Sowhatmakesagoodpresentation?I

43、haveheardsometipsfrommycolleagueswhohavemadegreatpresentations.AndIstillneedtomakeapresentationformyowncompanytoreportthebusinesstripinDubai.Part II Listening PracticePractice 31.Think:Think about the presentations that you have been to.What were the characteristics of the good ones?Male 1:Withapres

44、entation,Ithink(1)and(2)needtobeclear.Male 2:Iliketowaituntiltheendofthepresentationbeforepeople(3),ratherthan(4).Male 3:IthinkofapresentationIfyourestandingupinfrontofagroupofpeople,youneedtomakesureyoure(5),makesureyoure(6),makesureyoure(7),makesureyoure(8),makesureyoure(9).Female:(10),otherwisepe

45、oplefallasleep!(11),(12),definitely.givetheirfeedbackonwhatIvejustsaidPart II Listening Practice2.Listen:As you listen,see if you can take a note of some of the tips above.theaimsthestructureentertaininginterruptionsthroughoutthepresentationengaginginterestingrelevanttalkingtotherightaudienceDontmak

46、eittoolongBeshortpreciseandtothepointPractice 3Male 1:Withapresentation,Ithinktheaimsandthestructureneedtobeclear.Male 2:IliketowaituntiltheendofthepresentationbeforepeoplegivetheirfeedbackonwhatIvejustsaid,ratherthaninterruptionsthroughoutthepresentation.Male 3:IthinkofapresentationIfyourestandingu

47、pinfrontofagroupofpeople,youneedtomakesureyoureentertaining,makesureyoureengaging,makesureyoureinteresting,makesureyourerelevant,makesureyouretalkingtotherightaudience.Female:Dontmakeittoolong,otherwisepeoplefallasleep!Beshort,preciseandtothepoint,definitely.Part II Listening PracticePart II Listeni

48、ng Practice3.Finish the sentence with the correct phrase.(1)Theaimsandthestructureshouldbe_.A.conciseB.clearC.entertainingD.long(2)Itsagoodideatowaituntiltheendforpeopleto_.A.feedbackB.feedbackC.feedD.fedupFeedback:Wrong“concise”means“asshortaspossible”.Thepresentationshouldbeconcisebuthowabouttheai

49、ms?Feedback:Correctthishelpsyouraudiencetofollowthepresentation.Feedback:Wrongapresentationcanbeentertaining,butitsaimsandstructureshouldntbe.Feedback:Wrongpresentationsshouldnothavelotsofaimsoracomplicatedstructure.Feedback:Wrongthisspellingiscorrectforthenounusage,butitisaphrasalverb.Feedback:Corr

50、ectthistacticpreventslotsofinterruptions.Feedback:Wrongtheycaneatbeforethepresentationtoo!Feedback:Wrongifsomeoneis“fedup”theyaretiredandannoyedaboutsomething.Part II Listening Practice(3)Whatworddescribesapresentationthatisaboutatopictheaudienceisinterestedin?A.relevantB.conciseC.preciseD.entertain