6S标准培训(教材英文)精编版.pptx
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1、免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ Overview Six Sigma:Six Sigma:-A Definition-A Definition-Applied to GE-Applied to GE-GE Quality Initiative-GE Quality Initiative-Why This Approach?-Why This Approach?-Origin of Six Sigma-Origin of Six Sigma-The“Breakthrough Strategy”-The“Breakthrough Strategy”-A
2、rriving at Sigma-Arriving at Sigma Six Sigma Structure Six Sigma Structure Key Concepts&Tools Key Concepts&Tools A Practical Example A Practical ExampleAn Overview.Not a lot of Details!An Overview.Not a lot of Details!免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ Overview“Six Sigma”Six Sigma”If we cant exp
3、ress what we know in the form of numbers,If we cant express what we know in the form of numbers,we really dont know much about it.we really dont know much about it.If we dont know much about it,we cant control it.If we dont know much about it,we cant control it.If we cant control it,we are at the me
4、rcy of chance.If we cant control it,we are at the mercy of chance.Mikel J.HarryMikel J.HarryPresident&CEOPresident&CEOSix Sigma Academy,Inc.Six Sigma Academy,Inc.A Rigorous Method for Measuring&Controlling Our QualityA Rigorous Method for Measuring&Controlling Our Quality“.“.will bring GE to a whole
5、 new level of quality in a fraction of the will bring GE to a whole new level of quality in a fraction of the time it would have taken to climb the learning curve on our own.”time it would have taken to climb the learning curve on our own.”John F.Welch,Jr.John F.Welch,Jr.1995 GE Annual Report1995 GE
6、 Annual Report免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ OverviewWhat Does“Sigma”Mean?What Does“Sigma”Mean?Sigma is a Measure of the Consistency of a ProcessSigma is a Measure of the Consistency of a ProcessIt(It(is Also the 18th Letter in the Greek Alphabet!is Also the 18th Letter in the Greek Alphabet
7、!免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ Does GE Need A Quality Initiative?Why Does GE Need A Quality Initiative?GE Raising The BarGE Raising The Bar New Goal to be“Best in the World”vs.#1 or#2New Goal to be“Best in the World”vs.#1 or#2 Customers are Expecting More,we Must DeliverCustomers are Expect
8、ing More,we Must Deliver“Ship-and-fix”Approach no Longer Tolerated in the Market“Ship-and-fix”Approach no Longer Tolerated in the Market Aim to Speed Past Traditional Competitors in 5 YearsAim to Speed Past Traditional Competitors in 5 Years Goal Consistent with Reduced Total CostsGoal Consistent wi
9、th Reduced Total CostsWe Must Acknowledge Our VulnerabilitiesWe Must Acknowledge Our Vulnerabilities Poor Quality That Impacts CustomersPoor Quality That Impacts Customers Problems with NPIProblems with NPI Too High Internal CostsToo High Internal Costs6 OverviewWe Need a Major Initiative to Move Fr
10、omWe Need a Major Initiative to Move From Where we Are to Where we Want to be Where we Are to Where we Want to be免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ OverviewWhy Does GE Need A Quality Initiative?Why Does GE Need A Quality Initiative?40%35%30%25%20%10%15%5%Cost of Failure(%of Sales)Cost of Failure
11、(%of Sales)Defects per MillionDefects per Million3.4233621066,807308,537500,000SigmaSigma6 65 54 43 32 21 1 Estimated Cost of Failure in US Industry is 15%of Sales;Taking Estimated Cost of Failure in US Industry is 15%of Sales;Taking GE From a 3GE From a 3 to a 6 to a 6 Company Will Save$10.5 Billio
12、n per Year!Company Will Save$10.5 Billion per Year!免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ Sigma”?Why“Six Sigma”?Proven Successful in“Quality-Demanding”Industries e.g.,Proven Successful in“Quality-Demanding”Industries e.g.,Motorola,Texas Instruments(many process steps in series)Motorola,Texas Instrum
13、ents(many process steps in series)Proven Method to Reduce CostsProven Method to Reduce Costs Highly Quantitative Method Science and Logic Instead of Gut FeelHighly Quantitative Method Science and Logic Instead of Gut Feel Includes Manufacturing&Service(close to customer)and Provides Bridge Includes
14、Manufacturing&Service(close to customer)and Provides Bridge to to Design for QualityDesign for Quality Concepts Concepts Has Support and Commitment of Top ManagementHas Support and Commitment of Top ManagementIt Works!It Works!免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ OverviewSigmaSigma3 3 4 4 5 5 6 6
15、SpellingSpellingMoneyMoneyTimeTime1.51.5 Misspelled WordsMisspelled Wordsper Pageper Page in a Book in a Book1 1 Misspelled WordMisspelled Wordper 30 Pagesper 30 Pages in a Book in a Book1 1 Misspelled Word inMisspelled Word ina a set of Encyclopediasset of Encyclopedias1 1 Misspelled Word in allMis
16、spelled Word in allof the of the Books in a SmallBooks in a SmallLibraryLibrary$2.7$2.7 MillionMillion Indebtedness Indebtednessper$1 Billion in Assetsper$1 Billion in Assets$570$570 IndebtednessIndebtednessper$1 Billion in Assetsper$1 Billion in Assets$63,000$63,000 IndebtednessIndebtednessper$1 Bi
17、llion in Assetsper$1 Billion in Assets$2$2 IndebtednessIndebtednessper$1 Billion in Assetsper$1 Billion in Assets3 1/2 3 1/2 MonthsMonthsper Centuryper Century2 1/2 2 1/2 DaysDaysper Centuryper Century30 30 MinutesMinutesper Centuryper Century6 6 SecondsSecondsper Centuryper Century6 6 is Several Or
18、ders of Magnitude Better Than 3is Several Orders of Magnitude Better Than 3 !Sigma:A Measure of QualitySigma:A Measure of Quality免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ OverviewWhere Does“Six Sigma”Come From?Where Does“Six Sigma”Come From?Mikel J.Harry one of the Original ArchitectsMikel J.Harry one
19、of the Original Architects Previously Headed Quality Function at ABB and Motorola Previously Headed Quality Function at ABB and Motorola Now President/CEO of Six Sigma Academy in Phoenix,Arizona Now President/CEO of Six Sigma Academy in Phoenix,Arizona Has Consulted for Texas Instruments,Allied Sign
20、al(and others)Has Consulted for Texas Instruments,Allied Signal(and others)Currently Retained by GE to Teach the Implementation,Currently Retained by GE to Teach the Implementation,Deployment and Application of Six Sigma Concepts&Tools Deployment and Application of Six Sigma Concepts&Tools Learning
21、from Those Who Have had SuccessLearning from Those Who Have had SuccessWith 6With 6Will Accelerate its Implementation at GEWill Accelerate its Implementation at GE免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ OverviewSo.So.WhatWhat is Six Sigma?is Six Sigma?A Measurement SystemA Measurement System A Proble
22、m-Solving ApproachA Problem-Solving Approach A Disciplined Change ProcessA Disciplined Change Process“THE SIX SIGMA BREAKTHROUGH STRATEGY”THE SIX SIGMA BREAKTHROUGH STRATEGY”MeasureeasureAnalyzenalyzeImprovemproveControlontrol免费注册商,每天三小时推广,每月收入高达3000以上:注册网站:http:/ OverviewHowHow Do We Arrive at Sigm
23、a?Do We Arrive at Sigma?Measuring&Eliminating Defects is the“Core”of Six SigmaMeasuring&Eliminating Defects is the“Core”of Six SigmaMeasurement SystemMeasurement SystemIdentify the Identify the CTQsCTQsLook for Look for DefectsDefectsin in Products orProducts orServicesServices “Critical to Quality”
24、Critical to Quality”Characteristics or Characteristics or the Customer the Customer Requirements for a Requirements for a Product or Service Product or Service Count Count DefectsDefects or failures to or failures to meet meet CTQCTQ requirements in requirements in all process steps all process step
25、s Define Define DefectDefectOpportunitiesOpportunities Any step in theAny step in the process where a process where a Defect Defect could occurcould occur in a in a CTQCTQ Arrive at Arrive at DPMODPMO Use the Use the SIGMASIGMA TABLE TABLEConvert Convert DPMO DPMO totoSigmaSigma Defects Per MillionD
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