英语致歉信学习.pptx

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1、Letters of Apology3 steps to follow:表明歉意说明具体原因及补救办法再次致歉第1页/共17页Personal ApologyJan.15,2010 Dear John,I am sorry for forgetting our dinner.It was completely my fault.I was so busy at work that it slipped my mind.I would like to treat you to a nice dinner next Friday to make up for it.I have marked th

2、is date in my calendar so I will not forget it again.Id like to apologize again for missing the previous arrangement.Yours,第2页/共17页Dear Michael,Im writing to apologize for forgetting to return“the Beatles”CD to you when I left Canada.I was in such a hurry that I packed everything in my luggage witho

3、ut checking carefully.Had I paid more attention then,I would not have made such a stupid mistake.Now something must be done to solve the problem because I understand you cherish the CD enormously.I can either send it to you by express mail or alternatively compensate you at a reasonable price.If you

4、 do not mind,I may bring it back to you next time I go to Canada.I really hope you will accept my sincere apology.I am looking forward to hearing from you soon.Faithfully yours,第3页/共17页Basic Patterns (1)We are very/extremely sorry to learn that (2)Please accept our apologies for 第4页/共17页(3)I am writ

5、ing this letter to apologize to you for the mistake I made in the work.(4)I would like to apologize again for missing the appointment.第5页/共17页(5)This fault is entirely mine and I deeply regret that it occurred.(6)我们十分遗憾这一失误给你带来不便。We greatly regret the inconvenience this error has caused.第6页/共17页(7)O

6、nce again,Id like to apologize for the delay of payment and any inconvenience caused.(8)I acknowledge that my fault has brought you great trouble and inconvenience.第7页/共17页(9)我承认我们的疏忽给您带来了不便。我会尽我所能避免错误再次发生。I realize that our neglect must have caused you some inconvenience and I will do everything po

7、ssible to avoid any further mistake.第8页/共17页(10)我向您保证，此类错误不会再次发生，如您能给我们一次改进的机会，我们不胜感激。I can assure you that this mistake will not happen anymore and we would appreciate it very much if you could give us an opportunity to improve.第9页/共17页道歉信开头道歉信开头IamsosorryformymistakeandIamnowwritingtoapologizeform

8、ycarelessness.Imustapologizetoyouformyterriblemistake.道歉信结尾道歉信结尾PleaseforgivemeformycarelessnessandtheinconveniencethatImayhavecaused.Isincerelyhopethatyouwillacceptmyapologies.IamsorryfortheinconveniencethatIhavebought.第10页/共17页模板模板1：Dear,Iamwritingthislettertoapologizetoyouforfailingto.Thereasonis

9、that.IamsorrythatIcantfinishintime,butisitpossiblethatImakeupthelossby?Ifso,Iwillputeverythingelseasideto.Idohopethatyoucanunderstandmysituationandacceptmyapology.Yourssincerely第11页/共17页模板模板2：Dear,IamterriblysorrythatIamunableto.ItismainlybecauseatthattimeIwillbefullyoccupiedby,whichconflictswithyou

10、r.Therefore,Iamforcedtoadjustmyscheduleandcannotbepresentatyour.Isincerelyhopethatyouwillenjoyagoodtime.Bytheway,canwehavedinnertogethersometimenextweek?IhopeIcanmakeupfortherearrangement.IamreallysorryandItrustthatyouwillunderstand.Yourssincerely第12页/共17页Directions:Oneofyourforeignfriends,John,will

11、bevisitingyourcity.However,forsomereasons,youcannotmeethimattheairportontime.Writealetteraskinghimtowaitforyouattheairportandtellhimhowtorecognizeyou.第13页/共17页亲爱的约翰：亲爱的约翰：我非常期待着你来参观我们的城市。这么多年我非常期待着你来参观我们的城市。这么多年来我们一直通信，我早就想见到你了。但是很抱歉来我们一直通信，我早就想见到你了。但是很抱歉我不能按时到机场接你。我不能按时到机场接你。因为你的飞机是一大早就到达机场，而我最早因为你

12、的飞机是一大早就到达机场，而我最早也要也要1小时后才能到。你能不能在旅客休息室等我，小时后才能到。你能不能在旅客休息室等我，你可以利用这段时间吃早饭。你可以利用这段时间吃早饭。顺便说一句，因为我们没过面，我得告诉你怎顺便说一句，因为我们没过面，我得告诉你怎么找我：我大概么找我：我大概1.65米，长发，穿白色的裙子。米，长发，穿白色的裙子。希望早点见到你。希望早点见到你。第14页/共17页DearJohn,Iameagerlylookingforwardtoyourvisittoourcity.Afteralltheseyearsofwritingtoeachother,Icannotwaitt

13、oseeyou.However,IregrettoinformyouthatIwillnotbeabletomeetyouattheairportontime.Thereasonisthatyourflightwillarriveearlyinthemorning,buttheearliesttimeIcanreachtheairportwillbeaboutanhourafteryouland.Willyoupleasewaitformeinthearrivallounge?Youcanhavebreakfastwhileyouwait.Bytheway,aswehavenevermetIm

14、usttellyouhowtoidentifyme:Iam165cmtallandhavelonghair.Iwillwearawhiteskirt.Hopewecanmeetsoon.Sincerelyyours,第15页/共17页1.Writeathank-youlettertoexpressyourthanksforascholarshelpwithyourresearchonsilkproduction.Tellhimyouwillcherishthememoryofworkingwithhimandwelcomehimtovisitagain.2.AforeigndelegationisgoingtocometoChinaandhavemeetingsatyouradministration.Astheorganizerandcoordinator,youhavealreadysentthemadetailedagenda.However,nowyouneedtoinformthemofthereschedulingofonemeetingandapologizefortheinconvenience.第16页/共17页感谢您的观看！第17页/共17页