《旅游英语口语》-课程教学大纲.pdf

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1、旅游英语口语课程教学大纲旅游英语口语课程教学大纲一、课程基本信息课程代码：18080622课程名称：旅游英语口语英文名称：Oral English for Tourism课程类别：专业课学时：32学分：2适用对象:旅游管理考核方式：考查先修课程：无二、课程简介旅游英语口语是旅游管理专业的一门专业选修课。以旅游业发展的最新业态和国际化趋势为切入点，紧扣旅游管理专业学生在学习和将来工作中的实际语言交流需求，以说为基础，综合听、读、写展开训练。通过学习，使学生了解旅游行业基础工作岗位的基本工作内容；了解及认识旅游行业基本工作场景；熟悉及掌握旅游行业基本词汇和术语；掌握不同工作场景中的基本英语应对。O

2、ral Tourism English is a professional elective course for tourism management major.With the development and internationalizationtrendof the tourismindustryas thebreakthrough point,itisclosely related tothecommunicationskills,basedon speaking,with comprehensive training of listening,reading and writi

3、ng.Focus on develop integratedskills of being and practice communicative skills in various contexts as a tour guide.三、课程性质与教学目的旅游英语口语是旅游管理专业的一门专业选修课。课程以导游工作流程为主线，基于导游职业能力设计课程内容，融知识、理论、实践为一体，引导学生积极思考，勇于实践。在教学过程中一方面要引导学生熟练掌握导游讲解过程中涉及到的历史、地理、宗教、民族、风情特产、建筑园林等方面的基本知识，同时要提高学生的英语运用能力,使学生通过课程学习能够用英语向外国友人描绘中

4、国的锦绣山河,宣传中国的传统文化。四、教学内容及要求Chapter 1 An Introduction to TourismChapter 1 An Introduction to TourismObjectivesObjectives1To familiarize learners with the history of world tourism2To make learners aware of the forms of early tourism3To explore causes of the development of world tourism14To make learner

5、s aware of the forms of early tourism in China Contents Contents1 1 Main contentsMain contents1.1Why do people travel1.2 World tourism1.3 Tourism in China2 2 Basic conceptsBasic conceptsleisure discretionary money Travelling for educationThomas CookEmperors Imperial TourReligious travel3 3 Problems

6、and Applications(ability requirements)Problems and Applications(ability requirements)（1）Why is that modern tourism literally emerged after World War II?（2）What are the forms of early tourism in China?(3)To explorewhat Chinas tourismemblem isand why thedesignisselected.Practice and ThinkingPractice a

7、nd Thinking1.Picture talk2.Talk about the development history of China tourism industry.Teaching MethodsTeaching MethodsClassroom lecture,multimedia teaching and case study.Chapter 2 An Overview of ChinaChapter 2 An Overview of ChinaObjectivesObjectives1To familiarize learners with the location,boun

8、dary and topographyofChina2To make learners aware of theadministrativedivision,constitution,andhistory of China3To acquaint learners with the English expression of the above knowledge4The development of the Loong culture Contents Contents21 1 Main contentsMain contents1.1Location and Boundary1.2 The

9、 LOONG Culture2 2 Basic conceptsBasic conceptsspecial administrative regionsmunicipalities autonomous regions3 3 Problems and Applications(ability requirements)Problems and Applications(ability requirements)(1)Howmany neighboring countries does China have?Can you namethem?(2)Do you know when thereco

10、rdedChinesehistory begins?Can youmake a list of the dynasties before the Peoples Republic of China?(3)The difference between Chinese dragon and western dragon.(4)The symbolic meaning of Loong.(5)Whatare the sons of the Loong?Andwhat are the physicaldescriptions of the nine sons of Loong?Practice and

11、 ThinkingPractice and Thinking1.Learn the Englishnames of Chinasneighborsmarked in the PPT and thecorresponding adjectival expressions,such as:Japan&Japanese.2.Talk about the development Chinese Loong culture.Teaching MethodsTeaching MethodsClassroom lecture,multimedia teaching and case study.Chapte

12、r 3 Receiving GuestsChapter 3 Receiving GuestsObjectivesObjectives1Know what to do before meeting your guests2How to greet your visitors at the first meeting Contents Contents1 1 Main contentsMain contents1.1Preparation for receiving your guests1.2 Different situations of receiving guests2 2 Basic c

13、onceptsBasic conceptstour managers/escorts领队/国际导游员local tour guides地方导游/地陪national tour guides/interpreters全程导游/全程翻译/全陪driver guides 司机导游员adventure guides 探险导游员heritage interpreters历史遗迹解说员escort interpreters陪同解说员docents博物馆解说员3scenic-spot guide景点导游员3 3 Problems and Applications(ability requirements)P

14、roblems and Applications(ability requirements)（1）What make a qualified tour guide?（2）What to do before meeting your guests?Practice and ThinkingPractice and Thinking1.Situational dialogues2.Talk about how to make preparation for receiving guests.Teaching MethodsTeaching MethodsClassroom lecture,mult

15、imedia teaching and role play.Chapter 4 En Route to the Hotel&Welcome SpeechChapter 4 En Route to the Hotel&Welcome SpeechObjectivesObjectives1Note the importance of conducting bus tour guiding;2Note the challenges of doing bus tour guiding;3Learn some useful techniques of handling bus tour guiding;

16、4Be able to give visitors a general introduction to China/the destination；5Be able to make a welcome speech.Contents Contents1 1 Main contentsMain contents1.1 Theimportance of learning conducting a bus tour1.2 The challenges of working on tour buses1.3 Techniques of handling bus tour guiding1.4 Give

17、 visitors a general introduction to China/the destination1.4 Give visitors a general introduction to China/the destination1.51.5Make a welcome speech2 2 Basic conceptsBasic conceptsbus tour bus tour guiding3 3 Problems and Applications(ability requirements)Problems and Applications(ability requireme

18、nts)（1）Techniques of handling bus tour guiding（2）Make a welcome speech Practice and ThinkingPractice and Thinking1.Situational dialogues2.Make a welcome speech Teaching MethodsTeaching MethodsClassroom lecture,multimedia teaching and role play.Chapter 5 Hotel serviceChapter 5 Hotel serviceObjectives

19、Objectives1Know how visitors check in at a hotel and what assistance you may offer;42Be aware of the trend of hotel check-in procedure development;3Become familiar with the check-out procedures;4Be ableto handleproblems concerninghotelcheck-inand check-outefficiently;5Know how to cooperate with hote

20、l staff,the tour leader and national guide.Contents Contents1 1 Main contentsMain contents1.1 Check-in at hotel1.2 Check-out at hotel1.3 Hotel service2 2 Basic conceptsBasic conceptsFront deskroom servicecashierreceptionistoperatorbell boy room reservation extensionreduction cancellationshuttle serv

21、ice FITwake-up call3 3 Problems and Applications(ability requirements)Problems and Applications(ability requirements)（1）Know the main departments of a hotel；（2）Acquaint yourself with the working environment inside a hotel Practice and ThinkingPractice and Thinking1.Situational dialogues Teaching Met

22、hodsTeaching MethodsClassroom lecture,multimedia teaching and role play.Chapter 6 Food ServiceChapter 6 Food ServiceObjectivesObjectives1Learn about the overall characteristics of Chinese cuisine2Know the development of Chinese food culture3Understand the Chinese table manners Contents Contents1 1 M

23、ain contentsMain contents1.1 Chinese cuisine1.2 Table manners2 2 Basic conceptsBasic conceptsChinese cuisine table mannerthe order of the position3 3 Problems and Applications(ability requirements)Problems and Applications(ability requirements)（1）What are the dietary features in Chinese food culture

24、?（2）What are symbolic meanings of chopsticks in Chinese culture(3)How to deal with different customs in food culture?Practice and ThinkingPractice and Thinking51.Picture talk2.Talk about the order of the position(for example,which is the most important onthe left or the most important on the right?)

25、3.Meaning of chopsticks(Besides the meaning mentioned in the video,what othercultural concepts include them,such as:Why are traditional chopsticks round atone end and square at the other?What kind of traditional ideas do two chopsticksrepresent?Teaching MethodsTeaching MethodsClassroom lecture,multi

26、media teaching and case study.Chapter 7 Tour PlanningChapter 7 Tour PlanningObjectivesObjectives1See the importance of tour planning;2Be able to explain the tour planning;3Learn how to discuss itinerary with your guests;4Learn the skills of setting tour itinerary.Contents Contents1 1 Main contentsMa

27、in contents1.1 Tourist schedule planning principles1.2 Special preparations needed for special visitors1.3 Itinerary discussion2 2 Basic conceptsBasic conceptsTourist schedule planning3 3 Problems and Applications(ability requirements)Problems and Applications(ability requirements)（1）Make clear the

28、following points when making a tour planning；（2）Double check arrangements of some key points；（3）The general procedure of itinerary discussion.Practice and ThinkingPractice and Thinking1.Situational dialogues2.Designingtravel programs,introduces the specialtiesand the culture of thedestinations.Teach

29、ing MethodsTeaching Methods6Classroom lecture,multimedia teaching and role play.Chapter 8 SightseeingChapter 8 SightseeingObjectivesObjectives1Learn how to introduce to a tour group on the way to a tourist attraction;2Learn the skills of making a tour commentary.Contents Contents1 1 Main contentsMai

30、n contents1.1 Method of introduction1.2 Skills for guiding during sightseeing2 2 Basic conceptsBasic conceptssightseeing tempo quotationintroduction with a key eventstracing analogy between two eventsquestion-and-answer introductionsintroduction of combining facts and figmentsexplanatory introductio

31、nsuspense-creating introductiongiving a crucial touch to the picturesection-by-section introduction descriptive introductionleading someone to a fascinating vista3 3 Problems and Applications(ability requirements)Problems and Applications(ability requirements)（1）Make clear the following points when

32、making a tour planning；（2）Double check arrangements of some key points；（3）The general procedure of itinerary discussion.Practice and ThinkingPractice and Thinking1.Situational dialogues2.Draft a commentary of anyplace you like.Teaching MethodsTeaching MethodsClassroom lecture,multimedia teaching and

33、 role play.Chapter 9 Shopping in ChinaChapter 9 Shopping in ChinaObjectivesObjectives1To familiarize learners with the traditional Chinese craft and specialties2To learn how to provide the shopping service Contents Contents1 1 Main contentsMain contents1.1Chinese tea1.2 Jade Culture1.3 Paper cutting

34、1.4 Chinese Knots1.5 Four Treasures of Study72 2 Basic conceptsBasic conceptsJade CulturePaper cutting Chinese KnotsFour Treasures of Study3 3 Problems and Applications(ability requirements)Problems and Applications(ability requirements)(1)The history of tea culture(2)The classification of Chinese t

35、ea(3)The process of tea ceremony(4)The elements of tea art(5)The development of clay figurine(6)The history of jade in China(7)The symbolic meaning of jade in Chinese culture(8)The most famous kinds of jade in China Practice and ThinkingPractice and Thinking1.Picture talkIntroduce the jade in the pi

36、cture and the story behind it.2.Situational dialogues.Teaching MethodsTeaching MethodsClassroom lecture,multimedia teaching and case study.Chapter10 Handling EmergenciesChapter10 Handling EmergenciesObjectivesObjectives1Learn how to get ready for emergencies when touring;2Learn the skills of handlin

37、g emergencies.Contents Contents1 1 Main contentsMain contents1.1 Types of emergencies1.2 Skills for handling emergencies2 2 Basic conceptsBasic conceptsfractured limb fire accidentalimentary toxicosis carsicknessangina pectorissunstroke3 3 Problems and Applications(ability requirements)Problems and

38、Applications(ability requirements)（1）Make clear the main points when facing emergencies；（2）Prepare for the emergencies.8 Practice and ThinkingPractice and Thinking1.Situational dialogues Teaching MethodsTeaching MethodsClassroom lecture,multimedia teaching and role play.Chapter11 Seeing off Guests a

39、nd Farewell SpeechesChapter11 Seeing off Guests and Farewell SpeechesObjectivesObjectives1Learn how to prepare for seeing off the guests;2Know the steps should follow when arranging departure issues;3Make a farewell speech.Contents Contents1 1 Main contentsMain contents1.1 The steps should follow wh

40、en arranging departure issues1.2 Make a farewell speech2 2 Basic conceptsBasic conceptsfarewell speech visapassportcustomtaxdeclaration3 3 Problems and Applications(ability requirements)Problems and Applications(ability requirements)（1）The steps should follow when arranging departure issues;（2）Main

41、contents of a farewell speech.Practice and ThinkingPractice and Thinking1.Situational dialogues Teaching MethodsTeaching MethodsClassroom lecture,multimedia teaching and role play.五、各教学环节学时分配教教 学学 环环节节教学时数教学时数课程内容课程内容讲讲课课习习题题课课讨讨论论课课其他其他教学教学环节环节小小计计实验实验实习实习Chapter1Chapter2Chapter31111112229Chapter4C

42、hapter5Chapter6Chapter7Chapter8Chapter9Chapter10Chapter11合计111111111122233321213334443232“各教学环节学时分配”中，“其它教学环节”主要指习题课、课堂讨论、课程设计、观看视频、现场参观等教学环节。六、课程考核（一）考核方式考查（二）成绩构成平时成绩占比：50%期末考试占比：50%（三）成绩考核标准 1.考核选题方向可为独立撰写一篇英文导游词并进行现场演示；或以小组为单位，以某一旅游服务工作场景为基础撰写情景对话，并进行现场演示；2.导游词写作要求语法正确、用语规范；符合导游词写作基本要素要求；适当使用导游讲

43、解方法与技巧；3.情景对话撰写要求场景完整合理；对话双方内容相当，没有任何一方内容明显较多；语法正确、用语规范；3.现场演示要求口语表达流利、发音准确；4.现场演示如为导游讲解则要求能够运用导游现场讲解基本方法与技巧；5.导游词写作及对话编写内容要符合社会主义核心价值观，体现对祖国、家乡的热爱之情，对民族文化、传统文化的自信。七、推荐教材和教学参考资源推荐教材：陆建平.现代旅游英语教程.商务印书馆，200810教学参考资源：1.朱华等.英语导游实务教程（第二版）.北京大学出版社，20092.段开成编著.旅游管理专业英语.高等教育出版社 2002 年；3.林丽霞编著.自助旅行英语.大连理工出版社，2000；4.梁霞.旅游英语.北京大学出版社，2000；5.王琳编著.新编旅游英语.南开大学出版社，20086.龚鹏程 著名家通识讲座书系：中国传统文化十五讲.北京：北京大学出版社，20067.罗亦君等著.旅游英语读本:中国的世界遗产概览.北京：外语教学与研究出版社，201211