某咨询分析方法3Cscjdc.pptx
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1、Author:Laird ReedReviewers:Scott Wells,Karen Hellmich bc3CsMarch 1998Copyright 1998 Bain&Company,Inc.1CU7030298IMBBOSCopyright 1998 Bain&Company,Inc.3 Cs The 3Cs frameworkTools and strategic questions answeredTakeaway slidesAgenda2CU7112497ECABOSCopyright 1998 Bain&Company,Inc.3 Cs AgendaThe 3Cs fra
2、meworkTools and strategic questions answeredTakeaway slides3CU7112497ECABOSCopyright 1998 Bain&Company,Inc.3 Cs Strategic Purpose:To determine a companys strategic cost position relative to competitorsTo identify cost reduction opportunitiesTo identify revenue and profit maximizing strategiesTo achi
3、eve differentiation and preempt competitor movesTo determine the strategies that fit best with a companys core competenciesCostsCustomersCompetitorsCapabilitiesThe 3 Cs is one of the core tools used to determine the most leveraged strategy for a business.The fourth,often neglected,“C”Framework4CU711
4、2497ECABOSCopyright 1998 Bain&Company,Inc.3 Cs AgendaThe 3Cs frameworkTools and strategic questions answeredTakeaway slides5CU7112497ECABOSCopyright 1998 Bain&Company,Inc.3 CsCosts Cost-Related Bain ToolsStrategic Questions AnsweredCostsCustomersCompetitorsCapabilities1.Relative Cost Position1.How d
5、o our costs compare to competitors costs by product/service/business?What is our full potential cost position?2.Experience Curve2.To what extent is the company using its accumulated experience to drive down unit costs?3.Cost Sharing Analysis3.Are there any opportunities to share costs within the com
6、pany?What are the potential savings from cost sharing?4.Best Demonstrated Practice4.What are the best internal and external practices?To what extent are they transferable?What will be the impact of implementing them more broadly?5.Value Chain Analysis5.How can we optimize at each step in the value c
7、hain?What are the cost drivers at each step?6.Profit Hunt6.What are the quick hit operating improvements?What is the savings potential?7.Product Line Profitability/Cost Allocation/Activity Based Costing7.How do we allocate costs to each business/product/customer segment?8.Overhead Analysis8.Is the c
8、ompanys overhead an efficient use of resources?9.Fixed/Variable Analysis9.What is the fixed/variable split of the companys costs?10.Direct/Indirect Analysis10.How much of the companys costs are directly,vs.not directly,associated with the production of a product?6CU7112497ECABOSCopyright 1998 Bain&C
9、ompany,Inc.3 CsCustomers Customer-Related Bain ToolsStrategic Questions Answered1.Customer Segmentation1.What are the appropriate customer segments?How can each segment be described?2.Purchase Criteria Rating (Importance Analysis)2.What is important to each segment when they purchase a product or se
10、rvice?3.Company Positioning (Effectiveness Analysis)3.How well positioned is the company with each segment?4.Attractiveness Analysis4.Which segments are most attractive from both a financial and an implementation perspective?revenue opportunitycost to servestrategic fit5.Value Proposition Developmen
11、t5.What product/service/channel offering will meet the target segments needs?8.Customer Retention and Loyalty8.How can we increase our retention of our best customers?How much of an impact will increasing retention by X%have on our bottom line?9.Customer Acquisition9.How can we acquire profitable cu
12、stomers?CostsCustomersCompetitorsCapabilities6.Pricing Strategy6.What price will maximize long term profits?7.Distribution Channel Analysis7.What are the appropriate channels for each product/service?What are the economics of each channel?7CU7112497ECABOSCopyright 1998 Bain&Company,Inc.3 CsCompetito
13、rs Competitor-Related Bain ToolsStrategic Questions Answered1.Market Overview1.What is the market size?Growth?Profitability?What is each competitors market share?Profit share?2.Company Overview2.What is the companys revenue and profit by product,channel,and geography?What is its financial performanc
14、e?3.SWOT3.What are each competitors strengths,weaknesses,opportunities,and threats?5.Benchmarking5.How is each competitor performing on key measures?6.Scenario Analysis6.How do we expect each competitor to act/react in different situations?7.Mergers and Acquisitions7.Which companies are potential ta
15、rgets?How can we realize value from mergers and acquisitions?8.Growth/Share Matrix8.How can we describe a companys portfolio of businesses in terms of market share and growth potential?4.Porters 5 Forces Analysis4.How attractive is the industry?What are the competitive dynamics of the industry?9.Gro
16、wth/Growth Matrix9.How is the company growing relative to the industry?Is the company gaining or losing share?10.ROS/RMS10.What is a companys relative market share and what is its return on sales?Where is the industrys normative band?CostsCustomersCompetitorsCapabilities11.Company Ownership and Mana
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