美国能源部平衡计分卡导向管理培训手册（英文）bcaz.pptx
( 4.5 )《美国能源部平衡计分卡导向管理培训手册（英文）bcaz.pptx》由会员分享，可在线阅读，更多相关《美国能源部平衡计分卡导向管理培训手册（英文）bcaz.pptx（67页珍藏版）》请在淘文阁 - 分享文档赚钱的网站上搜索。
1、DEPARTMENT OF ENERGYPROCUREMENT&ASSISTANCE MANAGEMENTFY 2003BALANCED SCORECARDPERFORMANCE ASSESSMENT PROGRAMNational Core Performance MeasuresSupporting Corporate Management Initiatives1Balanced Scorecard MethodologyThe BSC is a structured approach to performance measurement and performance manageme
2、nt that links the organizations strategic thinking to the activities necessary to achieve desired resultsThe BSC is a vehicle for communicating an organizations strategic direction and for measuring achievements towards these predetermined objectives The BSC clearly establishes linkage between strat
3、egic objectives,the measures for determining progress,the stretch targets established,and the focused initiatives needed to move the organization forward to meet those organizational goals2Balanced Scorecard MethodologyThe BSC utilizes Department-wide measures plus individually tailored local measur
4、es to achieve the Procurement Executives strategic goalsResults of BSC measurements provide decisionmakers with critical information on:(1)the efficiency with which resources are transformed into goods and services;and(2)the effectiveness of organizational activities and operations in terms of their
5、 specific contributions to strategic objectives The BSC is a key part of the Procurement Executives performance plan,and is a critical element in ME-60s SES performance assessmentsIn FY 2003,ME-60 continues to assign accountability to individual staff by flowing down the BSC to individuals and teams
6、.3 MISSIONTo provide acquisition and assistance services tosupport accomplishment of the Departmentsprogrammatic goals and objectives.STRATEGYTo change the present systems culture,managementsystems,and line processes consistent with theprinciples of Quality Management,in order to establish and maint
7、ain:a customer focus,a sense ofurgency,continuous and breakthrough processimprovement,and an emphasis on results.VISIONTo deliver on a timely basis the best value productor service to our customers while maintainingthe publics trust and fulfilling public policy objectives.DOE Procurement System4Stra
8、tegic ApproachProcess AnalysisProcess AnalysisBenchmarkingBenchmarking Workforce Planning Workforce PlanningCustomer-focusCustomer-focus5 FINANCIALTo Succeed Financially,HowDo We Contribute to theBottom Line?MISSIONVISIONSTRATEGY LEARNING AND GROWTHTo Achieve Our Vision,How Will We Sustain Our Abili
9、ty To Change And Improve?CUSTOMERCUSTOMERTo Achieve Our Vision,To Achieve Our Vision,How Must Our How Must Our Customers View Us?Customers View Us?INTERNAL BUSINESS PROCESSESTo Satisfy Our Stakeholdersand Customers,What Business Processes Must We Excel At?Balanced Scorecard Strategic Perspectives6 L
10、EARNING AND GROWTH-Access to Strategic Information-Employee Satisfaction-Organization Structured for Continuous Improvement-Quality Workforce FINANCIAL-Optimum Cost Efficiency of Purchasing Operations;Cost Reasonableness of ActionsMISSIONVISIONSTRATEGY CUSTOMER-Customer Satisfaction-Effective Servic
11、e/Partnership INTERNAL BUSINESS PROCESSES-Acquisition Excellence-Most Effective Use of Contracting Approaches-Use of Electronic Commerce-Performance-Based Service Contracts-Use of Competition-Streamlined Processes-Reduction in Overage Instruments-On-Time Delivery-Supplier Satisfaction-Socioeconomics
12、Balanced ScorecardPERSPECTIVES AND OBJECTIVES7Balanced ScorecardPerformance Measures,Performance Targets,&Management Initiatives8BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESCUSTOMER PERSPECTIVEProcurement9BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TAR
13、GETS AND MANAGEMENT INITIATIVESCUSTOMER PERSPECTIVEProcurement10BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESCUSTOMER PERSPECTIVEProcurement11BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESCUSTOMER PERSPECTIVEProperty12BAL
14、ANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESCUSTOMER PERSPECTIVEContractor Human Resource Management13BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESCUSTOMER PERSPECTIVEContractor Human Resource Management14BALANCED SCORECAR
15、DPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESINTERNAL BUSINESS PERSPECTIVEProcurement15BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESINTERNAL BUSINESS PERSPECTIVEProcurement16BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND
16、MANAGEMENT INITIATIVESINTERNAL BUSINESS PERSPECTIVEProcurement17BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESINTERNAL BUSINESS PERSPECTIVEProcurement18BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESINTERNAL BUSINESS PERSPE
17、CTIVEProcurement19BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESINTERNAL BUSINESS PERSPECTIVEProcurement20BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESINTERNAL BUSINESS PERSPECTIVEProcurement21BALANCED SCORECARDPERFORMANC
18、E MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESINTERNAL BUSINESS PERSPECTIVEProcurement22BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT INITIATIVESINTERNAL BUSINESS PERSPECTIVEProcurement23BALANCED SCORECARDPERFORMANCE MEASURES,PERFORMANCE TARGETS AND MANAGEMENT
- 配套讲稿：
如PPT文件的首页显示word图标，表示该PPT已包含配套word讲稿。双击word图标可打开word文档。
- 特殊限制：
部分文档作品中含有的国旗、国徽等图片，仅作为作品整体效果示例展示，禁止商用。设计者仅对作品中独创性部分享有著作权。
- 关 键 词：
- 美国 能源部 平衡 计分 导向 管理 培训 手册 英文 bcaz
淘文阁 - 分享文档赚钱的网站所有资源均是用户自行上传分享，仅供网友学习交流，未经上传用户书面授权，请勿作他用。
限制150内