工厂信息调查问卷.docx

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1、工厂调查问卷工厂调查问卷Factory Survey QuestionnaireI.I.基本信息基本信息 GENERAL INFORMATION公司名称 CompanyName日期 Date地址 Address联系人 Contact电话 Phone传真 Fax总经理 GM顾问/Consultant1.客户类型 Customer Type加工 Processing组装 Assembling消费品 Consumable 化工 Mechanical电子 Electronics汽车零部件 Auto Parts医药 Medical其他Others2.产品 Product _雇员人数 Number ofE

2、mployees_3.制造类型 Manufacturing Type离散型 Discrete重复型 Repetitive4.销售额 Sales Revenue_II.技术信息技术信息 Basic Information1.是否有局域网？Do they have a LAN?是 Yes否 No2.是哪种类型的局域网？What is the type of LAN?(列类型供选择)_3.是否有数据库，是哪种类型？What database do they use if any?(列类型供选择)_4.是否有电脑，数量多少？How many PCs are they using now if any?

3、_5.是怎样的平台？What kinds of platform?(列类型供选择)_6.是否正在使用管理信息系统,使用情况如何?Are they using a MIS now?How about it?_7.是否有财务系统，是什么系统？What financial system are they using now ifany?_8.有多少工作地点？How many physical sites do they have?_9.是否通过 ISO9000 认证？Have they passed the certification of ISO9000?是 Yes否 No10.工厂生产中存在着怎

4、样的困难？What issues in your factory harrass you most?(过于开放)_计划计划 Plan1.您的部门中使用电脑吗？如果是的话，有多少台电脑，什么型号的?Do you usecomputers in your department?If so,how many and what kind?_2.您的工厂中发放正式的生产工作单吗？您是如何操作的？Do you release formalproduction work orders to the factory?How do you do that?_3.您是否考虑过库存情况？Have you ever

5、consider the inventory?是 Yes否 No4.组装的提前期是如何决定的？Whats the lead time for assembly?_5.你计划制定周期为多久 How long is your planning horizon?季度 Quarterly每月 Monthly每周 Weekly每天 Daily6.你凭什么制定计划？Whats you planning source?_7.如何决定制造/采购的时机和数量？（你怎么制定计划）How do you decide when tomake/purchase and how much?(How do you make

6、 plan)_8.是否有工厂日历？Do you have factory calendar?是 Yes否 No9.你所面临的最大问题是什么？你期望利用电脑改进哪些工作？Whats your biggestproblem?What do you expect the computers to improve your operation?_采购采购 Purchasing1.部门职员人数 Total staff in your Dept._采购员人数 Number of buyer_采购物料数量 Number of purchased items_采购零件 Purchased parts_原料 R

7、aw materials _在购买过程中您使用电脑吗？多少台，什么型号？Do you use computers in purchasing?How many and what kind?_您的采购流程是怎样的？Whats your purchasing procedure?_您是否正在使用采购订单进行采购？Do you use formal purchase orders?是 Yes否 No采购材料时间 times for purchased items 最长 longest _最短 Shortest _原因 Mean_采购零件的频率 Frequency of ordering eachpa

8、rt_您是如何知道订购的时间的？How you know when to place anorder?_您是如何知道订购的数量的？How do you decide how much to order?_您是如何判断供货商的价格是否合理的？您有没有固定的供货商？How do you decideon a fair price with vendors?Do you have approved vendors?_您购买物料时是否会参考它们过去的价格？Do you purchase items according to thehistory price records?_您是否专门为每个供货商和物

9、料订立价格乘子？Do you have price matrix for eachvendor and item?是 Yes否 No您是否会查看供货商以往的表现？Do you assess historical vendor performance?是 Yes否 No您在采购时是否会先查询该物料的库存状况？Can you enquiry the detail of the itemsinventory situation when you do purchasing?_您在采购中遇到的最大的问题是什么？What are your biggest problems in purchasing？_

10、库存控制库存控制 InventoryInventory ControlControl员工总数 Total staff:_仓库数量及种类 Number and kinds ofstockrooms_仓库是如何安排的？How are the stockroomsorganized?_您所保留的库存记录是怎样的？What kind of inventory records do you keep?_您是否统计实际盘存？多久统计一次？Do you do physical inventory?How often?_您是否进行循环盘点。Do you do cycle count?YesNo物料发放的审批步

11、骤是怎样的？How are material issues authorized?_您是否正在使用工作订单和领料单？Do you have formal work orders and pick lists?YesNo您是否有安全库存？Do you have safety inventory?YesNo您生成和使用何种库存报表？多久制作一次？What kinds of inventory reports do you useand produce forothers?How often are they produced?_是否所有的物料项目都有唯一的零件号码？Do all items hav

12、e unique part numbers?YesNo您所面临的最大问题是什么？您期望利用电脑改进改进哪些工作？Whats your biggestproblems.What doyou hope the computers can improve your operation?_产品与车间产品与车间 ProductionProduction&ShopShop FloorFloor员工总数 Total staff _主要设备 Main equipment_工作中心数量，它们是如何组织的，它们位于何处？Number of workcenter,how they areorganized,and

13、where are they located?_什么是最主要的瓶颈 What are the mainbottlenecks?_您是否正在使用生产订单，领料单和工序进行管理。Do you use formal manufacturingorders,picklists,and routings?YesNo您是否使用发料单？Do you have and use a dispatch list?YesNo您如何重定工作时间表？您若何做 CRP及安排生产？How do you rescheduled the work?How do you do CRP and arrangeproduction?

14、_生产经理和领班使用何种报告来完成他们的工作？What kinds of reports do productionmanagers and foremen use to do their jobs?_生产经理和领班向他们的老板提供何种信息？What kind of information do productionmanagers and foremen provide to theirboss?_工程工程 EngineeringEngineering员工总数 Total staff _物料清单 BOM工序 Routing成本信息 Costing information是否实施工程更改操作？

15、简要描述该过程。Is a formal engineering change procedureimplemented?Briefly describe the process._销售销售，市场市场 Sales,Sales,MarketingMarketing员工总数 Total staff _在外销售人员 Outside sales people_订单输入人员 Order entry people_市场 Marketing_有效客户数量 Number of activecustomers_您是否会制作销售预测？如果是您会怎么做？Do you develop a sales forecast

16、and if sohow is it done?_预测限度是什么？Whats the forecast horizon?_在您的部门里是否使用计算机？有多少，什么种类？您如何使用它们？Do you usecomputers in your department?How many and what kind?How do you usethem?_您输入订单时，是否会查看产品的可用性？如何做？When you enter orders,do youcheck the availability of product?How?_您是否给客户发送订单确认？Do you always send an o

17、rder confirmation to the customer?是 Yes否 No如果客户向您讯问他的订单状况，您需要做些什么来提供信息给客户，这个过程需要多久？If a customer called you to ask about the status of his order,what would you need todo to provide the information to him and how long would it take?_您是否做信贷检查？Do you have credit check?是 Yes否 No您是否使用价格乘子？Do you have pri

18、ce matrix?是 Yes否 No您使用何种报表？您希望有何种报表 What kind of reports do you use?What do you wishyouhad?_您所面临的最大问题是什么？您期望利用电脑改进改进哪些工作 Whats your biggestproblems.What do you hope the computers can improve youroperation?_财务财务 AccountingAccounting员工总数 Total staff _在您的部门里是否使用计算机？有多少台，什么型号？Do you use computers in you

19、rdepartment?How many and what kind?_您是否需要处理多币制的事务？Do you have a need to handle multi-currency transactions?是 Yes否 No是否所有的财务事务都是手工输入的？或者有部分是从其他系统中导入的？Are allaccounting transactions manually entered,or are some brought over from other systems?_每月完成总帐需要花费多长时间？How long does it take for you to close a mo

20、nth in G/L?_您是否使用标准、实际或平均成本系统？Do you use standard,actual,or average costsystem?_库存价值是多少？占年销售额的百分之几？What s your inventory value?How much isthis as a percent of annual sales?_您每月需要打印多少发票？每张发票有多少行物料？How many invoices per month doyou print and how many line items per invoice?_货运和发票之间是否有自动的链接？Is there an

21、 automated link between shipping andinvoicing?是 Yes否 No应收帐和总帐之间是否有自动的链接？Is there an automated link between A/R and G/L.是 Yes否 No您每月需要付多少款？您用什么方式付款？采购和应付帐之间是否有自动链接？应付帐和总帐之间是否有自动链接？How many payments do you make each month?Whatmethods do you use for payment?Is there an automated link between purchasing and A/P?Isthere an automated link between AP and GL?_您的部门生成何种报表？What reports does your department produce?_您所面临的最大问题是什么？您期望利用电脑改进改进哪些工作？Whats your biggestproblems.What do you hope the computers can improve your operation?_