职场英语教案-unit_小学教育-小学学案.pdf

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1、学习必备 欢迎下载 大学英语教案 课时数 2 教材名称 实用职场英语综合教程 1 授课内容（标题）Unit5 Entertaining Visitors:Listening and Speaking 教学目标 1.Master the basic language and useful expressions of invitations 2.Understand the dialogues and the passages 3.Practice the skills of Listening and Speaking 4.Capable of making proper responses

2、to invitations 教学重点、难点 1.Key words,expressions and some useful sentence patterns;2.Work out dialogues based on situations in invitations 教学方法、辅助手段等 Problem Presentation;Task-based Teaching Students-centered Learning English On-line resources Oxford Dictionary 教学内容、教学设计：考勤 Step 1 Lead-in Give a brief

3、 lead-in talk on Welcome Speech.Step 2 Starter I.Sentence Weakened Vowel Listen to the dialogue and fill in the blanks.The teacher then ask the sutdents to retell the dialogue to their partner.Patient:Doctor,I have a problem.I cant _ anything.Doctor:How long have you had this problem?Patient:What _?

4、II.Working with WordsMeeting Visitors 1.Students read aloud the useful expressions after the recording.Then complete the word spider with the expressions.The teacher leads students to learn about the expressions and presents suggested answers.professional manner conduct small talk escort prepare age

5、nda arrival time confirm the information visiting purpose a handshake drinking fountain workplace offer refreshment exchange business cards copy and fax machines greet audio-visual equipment reduce stress cement future business ties 学习必备 欢迎下载 2.Write down the words in the following sentences that ar

6、e different from what you hear.Procedures:1.Have the students listen to the material(2 times)and fill in the blanks with the missing words 2.Ask some students to write the correct spelling of the word 3.Present more examples to illustrate the key words in the sentence to make sure that students know

7、 how to use them 4.Give suggested answers 1)How to write a reserve for a receptionist Job?2)How to trust for a receptionist job interview?3)No matter how busy you are,your organization depends on you to protect a professional image,a first impression people will remember and respect for months to co

8、me.4)Ensuring that employees keep acute time records is essential to keep your system running smoothly.5)Efficient and effective communication with potential guests is off utmost importance.3.Listen and fill in the blanks from the words you hear.Procedures:1.Have the students listen to the material(

9、2-3 times)and fill in the blanks with the missing words 2.Ask some students to read aloud the short passage to check the fillings 3.Present more examples to illustrate the key words in the passage to make sure that students know how to use them 4.Give suggested answers makes the process of greeting

10、and seating your visitor smoother,creating a good first impression.5)_ visitors at the reception and 6)them to the meeting room.Introduce yourself and your colleagues,7)_ and 8)_ trust me,they?re real ice-breakers.Offer a glass of water to your visitor.Although technology has advanced by leaps and b

11、ounds in the last decade,there is still tremendous value in 9)_ after all,you can?t email 10)_!Step 3 Getting to TalkPolite Manners of a Receptionist Students practice to ask and answer questions in pairs,and then teacher asks some students to answer the questions.Then give the suggested answers.1)H

12、ow to answer the phone politely with a standard greeting?2)What do you say when inviting your best friend to come for dinner?3)How to take the messages of a receptionist?4)How to learn the skills of a receptionist?5)What do you do and say when you cater business visitors at your office?Step 4 Practi

13、ce of Short Conversations Listen to the conversations and decide whether the corresponding statements are true or False.Tick T for true and F for false.方法辅助手段等教学内容教学设计考勤学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授课内容标题教学目标教学重点难个模糊的印象他是个寡情的人他在她心里上留下了不可磨灭的深刻印象约会约定她约定了看医生的时间在某

14、些情况下人们必须等好几周才能得到预约学习必备欢迎下载确保保证他一出席会议便成功在望你可以确保我到那儿就可以找事应有个先后次序发展国民经济是应予以最优先考虑的事招聘招募政府开始征集新的部队我们降低标准是为了招纳真正的人才学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授学习必备 欢迎下载 The teacher first briefly analyzes the key words before listening to the recording.Then check through the answers together while necess

15、ary._ _ 1)It is the first time that an official arrives at the factory of ABC Welfare Knitting Glove _ 2)The speaker refused the dinner invitation because she has to work _ 3)The cover of Hi tech Park is open _ 4)There are more than six fields in Hi tech Park _ 5)Wang Xiao drew process sheets on the

16、 wall Step 5 Revealing Yourself 1.In the pictures.Look at each of the following pictures and choose the sentences that best describes.Get the students to look at the pictures carefully and then guide them to finish the exercises with more supporting detail.(1)A The best method of keeping your cards

17、in neat form is a business card case.B If the person you are speaking with seems interested in your product or service you represent，offer that person a business card.C When accepting a business card，have a good look at it for a few seconds.D When being given a business card，accept the card in the s

18、ame way it was presented either in one or both of your hands.(2)A If the company has a casual atmosphere，the receptionist can dress unprofessionally.B The receptionist greets customer and answers her queries cheerfully.C It is not necessary the receptionist maintains records of guests and visitors c

19、oming in and going out of the company.D The receptionist should tell all issues of guests including private personal questions(3)A Most of the students are smiling.(3)A It appears to be a bright sunny day.B End the handshake after 3-4 seconds，or 2-3 pumps.C The right hand is extended，thumb up and pa

20、lm flat.D Grasp the other person s hand using a firm grip，palm on palm.2.In the conversations Conversations-1:Before the First lecture The teacher first briefly analyzes the key words before listening to the recording.Then check through the answers together while necessary.Students work in pairs and

21、 give performance in front if possible.Glossary 方法辅助手段等教学内容教学设计考勤学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授课内容标题教学目标教学重点难个模糊的印象他是个寡情的人他在她心里上留下了不可磨灭的深刻印象约会约定她约定了看医生的时间在某些情况下人们必须等好几周才能得到预约学习必备欢迎下载确保保证他一出席会议便成功在望你可以确保我到那儿就可以找事应有个先后次序发展国民经济是应予以最优先考虑的事招聘招募政府开始征集新的部队我们降低标准是为了招纳

22、真正的人才学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授学习必备 欢迎下载 clothes here Chen：Yeah.We are exporting a great variety to European markets.And the demand is getting greater and greater Smith：The clothes have a smooth feel Suggested answers:Conversations-2:Business Visit Read and listen to the conversa

23、tion.Fill in the blanks to complete it.Procedures:1.Go through the new words and phrases for the conversation 2.Have the students listen to the conversation twice and fill in the blanks with missing words 3.Ask students to check through the answers together 4.The teacher presents more background inf

24、ormation about the tips in interview 5.Next,students can role-play the conversation 方法辅助手段等教学内容教学设计考勤学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授课内容标题教学目标教学重点难个模糊的印象他是个寡情的人他在她心里上留下了不可磨灭的深刻印象约会约定她约定了看医生的时间在某些情况下人们必须等好几周才能得到预约学习必备欢迎下载确保保证他一出席会议便成功在望你可以确保我到那儿就可以找事应有个先后次序发展国民经济

25、是应予以最优先考虑的事招聘招募政府开始征集新的部队我们降低标准是为了招纳真正的人才学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授学习必备 欢迎下载 Conversations-3:Meeting a Guest at the Airport Students look at the following dialogue and arrange it in the correct order.Teacher presents the suggested answers and then asks students to work in pairs a

26、nd read aloud the dialogue.Suggested answers:12 1 11 8 13 3 10 6 9 5 4 2 7 Conversation 4:Meeting Business Colleagues Guide the students to work out a dialogue based on the specific situation using the given expressions in the box.Give a sample dialogue and ask students to work in pairs.Step 6 Homew

27、ork 1.Get familiar with the new words and expressions 2.Preview the following text 课后教师心得 方法辅助手段等教学内容教学设计考勤学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授课内容标题教学目标教学重点难个模糊的印象他是个寡情的人他在她心里上留下了不可磨灭的深刻印象约会约定她约定了看医生的时间在某些情况下人们必须等好几周才能得到预约学习必备欢迎下载确保保证他一出席会议便成功在望你可以确保我到那儿就可以找事应有个先后次序

28、发展国民经济是应予以最优先考虑的事招聘招募政府开始征集新的部队我们降低标准是为了招纳真正的人才学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授学习必备 欢迎下载 大学英语教案 课时数 2 教材名称 实用职场英语综合教程 1 授课内容（标题）Unit 5 Intensive Learning:Ten Tips on Greeting Office Visitors 教学目标 1.Know the procedures and skills of Welcome Speech 2.Grasp some keys words,expressions and

29、 some useful sentence patterns 3.Understand the structure and the main idea of the text 4.Know how to make preparations for Welcome Speech 5Practice reading skills 教学重点、难点 1.know how to write an Welcome Speech 2.master the key words,expressions and some useful sentence patterns 教学方法、辅助手段等 Problem Pr

30、esentation;Task-based Teaching Students-centered Learning On-line resources:English on line 教学内容、教学设计：考勤 Warming-up Step 1 Get familiar with some theme words.Look up the following words in a dictionary and pick out the words with the similar meaning of“接待，招待，款待”.satisfy offer cater direction regulat

31、e backup impart receive entertain positive lavatory top-notch accommodate Step 2 Sentence WritingFriends Coming from Afar Ask students to write at least three sentences for each picture so that they form a complete story.Teacher presents more sample sentences for reference.方法辅助手段等教学内容教学设计考勤学习必备欢迎下载学

32、习必备欢迎下载学习必备欢迎下载学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授课内容标题教学目标教学重点难个模糊的印象他是个寡情的人他在她心里上留下了不可磨灭的深刻印象约会约定她约定了看医生的时间在某些情况下人们必须等好几周才能得到预约学习必备欢迎下载确保保证他一出席会议便成功在望你可以确保我到那儿就可以找事应有个先后次序发展国民经济是应予以最优先考虑的事招聘招募政府开始征集新的部队我们降低标准是为了招纳真正的人才学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授学习必备 欢迎下载 Students prac

33、tice to ask and answer the following questions in pairs,and then teacher asks some students to answer the questions orally.1)How do you make a positive impression when greeting visitors?_ 2)How do you greet an office guest when you are on a call?_ 3)What would you say to the caller when taking a mes

34、sage for someone?_ Intensive Learning:Ten Tips on Greeting Office Visitors Step 1 Word Ladder Guide the students to listen and read aloud the new words and expressions of the text;illustrate some key words with examples so as to get familiar with them.Step 2 Skimming Ask the students to read the tex

35、t quickly and complete the spelling of the following words with the first letter given.Suggested answers:1）positive 2）impart 3）direction 4）backup 5）stressful 6）recruit 7）confine 8）can-do 9）mitigate 10）frustration 方法辅助手段等教学内容教学设计考勤学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授

36、课内容标题教学目标教学重点难个模糊的印象他是个寡情的人他在她心里上留下了不可磨灭的深刻印象约会约定她约定了看医生的时间在某些情况下人们必须等好几周才能得到预约学习必备欢迎下载确保保证他一出席会议便成功在望你可以确保我到那儿就可以找事应有个先后次序发展国民经济是应予以最优先考虑的事招聘招募政府开始征集新的部队我们降低标准是为了招纳真正的人才学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授学习必备 欢迎下载 Step 3 Reading Comprehension(Scanning)Get the students to read the text ag

37、ain as quickly as possible to find the answers of the following text-related questions.Ask some students to write down their answers on the blackboard and then check through together with suggested answers：1)Can you give some examples of salutations?2)In what tone do you greet office visitors?3)What

38、 would you do when her colleagues tell her they are stuck in a meeting and might be delayed?4)How do you greet multiple visitors at one time or deal with some questions you might not have answers to?5)How do you train backup?6)What does the speaker mean by saying:“Diversity whenever possible”?Step4

39、Analysis on the important language points of the text Analyze the language points to get the main idea in each paragraph.1.impression:a clear and telling image n.印象 I carried with me for years a vague Impression that he was a cold-hearted man.多年来我有个模糊的印象，他是个 寡情的人。He made an indelible impression on H

40、er.他在她心里上留下了不可磨灭的深刻 印象。2.appointment:a meeting arranged in advance pntm nt n.约会，约定 She made an appointment to see the doctor 她约定了看医生的时间。In some cases,people had to wait Several weeks for an appointment.在某些情况下，人们必须等好几周 才能得到预约。方法辅助手段等教学内容教学设计考勤学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名

41、称实用职场英语综合教程授课内容标题教学目标教学重点难个模糊的印象他是个寡情的人他在她心里上留下了不可磨灭的深刻印象约会约定她约定了看医生的时间在某些情况下人们必须等好几周才能得到预约学习必备欢迎下载确保保证他一出席会议便成功在望你可以确保我到那儿就可以找事应有个先后次序发展国民经济是应予以最优先考虑的事招聘招募政府开始征集新的部队我们降低标准是为了招纳真正的人才学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授学习必备 欢迎下载 3.guarantee:give surety or assume responsibility r nti:v.确保，保证

42、 His turning up will guarantee the Success of the meeting.他一出席，会议便成功在望。Can you guarantee me a job when I get there?你可以确保我到那儿就可以找到 一份工作吗？4.mitigate:try to lessen the serious-ness or extent of sth.mt et v.减轻，缓解 There are constraints on what they are able to do to mitigate their situation.许多限制使得他们不能做什么

43、 事情来缓解他们的状况。Do you know how to mitigate this trend?你知道怎样缓和这种倾向呢？5.priority:status established in order of importance or urgency pra r t n.优先权 Things should be taken up in order of priority.办事应有个先后次序。The development of the national Economy is a to priority.发展国民经济是应予以最优先 考虑的事。6.recruit:register formal

44、ly as a Participant or member r kru:t v.招聘，招募 The government began to recruit new battalions.政府开始征集新的部队。We lower the standards in order To recruit real talents.我们降低标准是为了招纳真正 的人才。方法辅助手段等教学内容教学设计考勤学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授课内容标题教学目标教学重点难个模糊的印象他是个寡情的人他在她心里上留下

45、了不可磨灭的深刻印象约会约定她约定了看医生的时间在某些情况下人们必须等好几周才能得到预约学习必备欢迎下载确保保证他一出席会议便成功在望你可以确保我到那儿就可以找事应有个先后次序发展国民经济是应予以最优先考虑的事招聘招募政府开始征集新的部队我们降低标准是为了招纳真正的人才学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授学习必备 欢迎下载 Step5 Consolidation Ask the students go through the text again and decide whether the following statements ar

46、e true or false.Then check through with suggested answers.1）As a receptionist,you re only a gatekeeper,not the company s important asset.2)Saying“Good morning”or“Good afternoon”is salutation used by the receptionist.3)Diversifying whenever possible means you dont have to help your colleagues.4)It is

47、 not necessary to offer the guest any refreshment.5)Offer a receptionist does more than just answer the phone,so organizing and prioritizing your tasks is very important.6)If you do not know how to handle a situation,the first thing is to stay calm.Step 6 Summary（Summarize the main idea of this text

48、 or retell the story）Students complete the following passage,using the words and expressions in the text.To make sure that you make a good first impression when office visitors_through the door,do your best to_ an air of professionalism.That means smiling and greeting them loud and clear with a“good

49、 morning”or“good afternoon，”asking who they are visiting，asking their name，and keeping them_after youve notified a colleague that a visitor has arrived.This can be as simple as saying，“Mr.Fox will be with you shortly.”Also，offer_as they wait，and always be ready to provide _ information，such as where

50、 the toilet is located.Step 7 Homework 1.Finish doing exercises in Language Practice 2.Read the tips for Practical Writing 课后教师心得 方法辅助手段等教学内容教学设计考勤学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载学习必备欢迎下载课后教师心得学习必备欢迎下载大学英语教案课时数教材名称实用职场英语综合教程授课内容标题教学目标教学重点难个模糊的印象他是个寡情的人他在她心里上留下了不可磨灭的深刻印象约会约定她约定了看医生的时间在某些情况下人们必须等好几周才能得到预约学习必备