供应商管理培训资料(英文版).pptx
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1、Developing a Logistics Perspective as Part of Supply Chain ManagementMartha C.CooperProfessor of LogisticsDepartment of Marketing and LogisticsThe Ohio State UniversityModern Logistical&Economy Development International Forum October 23-25,2001OverviewWhat Is Supply Chain Management?Is Supply Chain
2、Management More Than Simply a New Name for Logistics?What is the Role of Logistics in the Domestic Economy?What is the Role of Logistics in the Global Economy?SummaryLOGISTICS MANAGEMENT DEFINED.the process of planning,implementing,and controlling the efficient,effective flow and storage of goods,se
3、rvices,and related information from the point-of-origin to the point-of-consumption in order to meet customers requirements.Council of Logistics Management,1986SUPPLY CHAIN MANAGEMENTis the integration of key business processesfrom end user through original suppliers,that provides products,services,
4、and informationthat add value for customers andother stakeholders.1998 CLM DEFINITION OF LOGISTICS.is that part of the supply chain process that plans,implements,and controls the efficient,effective flow and storage of goods,services,and related information from the point-of-origin to the point-of-c
5、onsumption in order to meet customers requirements.Figure 1SUPPLY CHAIN MANAGEMENT:Integrating and Managing Processes Across the Supply ChainSupply Chain Business ProcessesTier 1SupplierTier 2SupplierLogisticsPurchasing Marketing&SalesR&DCustomerConsumer/End-userCUSTOMER RELATIONSHIP MANAGEMENTCUSTO
6、MER SERVICE MANAGEMENTDEMAND MANAGEMENTORDER FULFILLMENTMANUFACTURING FLOW MANAGEMENTPROCUREMENTPRODUCT DEVELOPMENT AND COMMERCIALIZATIONRETURNSPRODUCT FLOWProductionFinanceManufacturerInformation FlowCOST TRADEOFFS REQUIRED INMARKETING AND LOGISTICSProductPriceMarketing Objective:Logistics Objectiv
7、e:Allocate resources to the marketing mix in such a manner as to maximize the long-term profitability of the firm.Minimize Total Costs given the customer service objective where total costs=Transportation Costs+Warehousing Costs+Order Processing and Information Costs+Lot Quantity Costs+Inventory Car
8、rying CostsPromotionPlaceCustomer ServiceLevelsInventoryCarrying CostsTransportationCostsWarehousingCostsOrder Processingand informationCostsLot QuantityCostsLogisticsMarketingFigure 2 SUPPLY CHAIN MANAGEMENT FRAMEWORK:Elements and Key Decisions2)What processes should belinked with each of thesekey
9、supply chain members?1)Who are the key supplychain members with whom to link processes?3)What level of integration and management should be applied for each process link?Supply ChainBusinessProcessesSupply ChainNetworkStructureSupply ChainManagementComponentsManaged Process LinksMonitor Process Link
10、sNot-Managed Process LinksNon-Member Process Linksn2312n11n213nn1121n2n12n1n1nTier 1CustomersTier 2CustomersTier 3 toConsumers/End-CustomersTier 2SuppliersTier 1SuppliersTier 3 toInitialsuppliersn1Figure 3Types of Inter-company Business Process LinksInitial SuppliersTier 3 to n suppliersTier 3 to n
11、customersConsumers/End-customersMembers of the Focal Companys Supply ChainNon-Members of the Focal Companys Supply ChainFocal CompanyCommunicationand Information FlowFacility StructureWork Flow/Activity StructureOrganizationStructureProduct FlowFacility StructurePlanning andControl MethodsPhysical&T
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