商贸英语口语之同意赔偿.docx

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1、商贸英语口语之同意赔偿、惯用单句1我对我们的过失表示抱歉。Im sorry about our mistake.2我为我们的过失向您道歉。I apologize to you for our mistake.3因为货号有误导致到货错误，我们对此深表歉意。We very much regret the mistake in article number, which resulted in your receiving the wrong goods.4我是被派来处理你们就我方发错货物所提出的索赔要求的。Im assigned to come here to settle the claim y

2、ou lodged against us for our shipping wrong goods.5我提议，我们赔偿你们总价值的3%再加上检验费。I propose we compensate you by 3% of the total value, plus inspection fee.6考虑到我们之间友好的业务关系，我们准备接受你们提出的25吨 短装的索赔要求。In view of our friendly business relationships, we are prepared to meet your claim for the 25 tons weight shortag

3、e.7我们会完成你们的定单，给你们发去受损货物的替换品。Well complete your order and send replacements for the damaged ones.8我们承认我们对损失负有部分责任，所以，咱们各让一半，货价减 少10%吧。We admit that we were partially responsible for the damage. So, lets meet each other halfway and compromise on a 10% reduction in price on the consignment.9我们对你们遭受的损失深

4、表歉意，并且同意赔偿你们750美元。We regret for the loss youve suffered and agree to compensate you by $750.10我们准备出3万美元作为全部最终补偿。We are prepared to offer $30,000 in full and final compensation.11我们肯定会说到做到，支付你们退回从我公司购买的商品的运费。We surely will live up to our words that we will pay the freightage for returning the goods t

5、hat you bought from us.replacement n.替换品 partially ad.部分地 compromise v.妥协、，折衷 reduction n.减少，削减 freightage n.货物运输，运费 settle v.解决in view of考虑到，鉴于compensate v.赔偿，补偿plus prep.加上，外加 inspection n.检查,检验 article n.物品，商品result in结果是，导致assign v.指派，分配apologize to sb. for sth.因为某事向某人道歉live up to ones words 说至U

6、做至U二、实用对话同意赔偿Accepting a Claim供货方：早上好！路上塞车，所以Supplier: Good morning! There was a traffic jam on the way, so客户方：没关系。你们打算怎么处理那批损坏的空调机呢？这是我 真正关心的事情。你们决定了吗？Customer: It doesnt matter. Whats your suggestion for our damaged air conditioners? Thats what Im really concerned about. Have you decided yet?供货方：决

7、定了。我们调查了你们关于空调机的索赔要求，我们不得不承认包装拙劣是主要原因。Supplier: Yes. Weve looked into your claim as to the damaged air conditioners and we have to admit that unsatisfactory packing is the main reason.客户方：这就是说，你们同意弥补我们的损失了？Customer: That is, you agree to make up our losses?供货方：是的。我们会完成你们的定单，给你们发去受损货物的替 换品。Supplier:

8、Yes. Well complete your order and send replacements for the damaged ones.客户方：这正是我们期望的处理结果。谢谢你。不过，我们怎么处 理受损的货物呢？Customer: Thats what we expected. Thank you. But what should we do with the damaged goods?供货方：我们会派一名技术人员去你们那里做任何必要的维修。如 果损伤不严重，我希望你们能帮助我们把这些受损货物削价处理掉。 Supplier: Well send a technician to yo

9、ur region to do any necessary repairs. If the damage is not serious, I hope you could help us to dispose of them at a reduced price.客户方：我会尽力的。Customer: Ill do what I can.concerned a.关心的unsatisfactory v.不符合要求的，令人不满的technician n. 技术员dispose v.处理，处置look into sth.调查某事物make up弥补，补偿，偿还dispose of sth,处理掉或卖掉（某物）