《民航地勤英语》（李瑛）0178教案 project2task4.docx

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1、民航地勤英语教学设计一、教学基本信息课程名称民航地勤英语授课学时2授课教师授课班级授课题目Task 4 Baggage Delivery Service二、教学目标知识目标 Understand how to help passengers to deal with baggage delivery Knowing how to notify passengers of some points that should be paid attention to when they deal with baggage delivery能力目标 Inform passengers of the ba

2、ggage delivery and successfully deliver baggage for them Learn to be professional when replying to passengers, inquiries素质目标 Develop problem-solving quality when dealing with baggage delivery三、教学重难点教学重点 Answering different issues encountered by passengers and baggage delivery services Words and sent

3、ence structures related to passenger luggage delivery services教学难点 Answering different issues encountered by passengers and baggage delivery services队教学资源与教学方法教学资源The Teachers Reference Book教学方法method task-based approachs discussion methodx situation teaching五、教学过程教学过程与内容师生活动时间分配Step 1. Lead-inAsk s

4、tudents to work in pairs and try to deal with the following situation.Let everyone understand the forms that are used to record the第一步：介绍背景知识，创设语言环境1 .让学生阅读情景问题，并用英语表达如 何解决2 .观察行李丢失登记表，小组讨论，介绍表 中信息，使学生进一步掌握有关行李托运的lOmininformation of customers when they lost baggage and introduce the information on i

5、t to partners.各种信息及其英文表达3.适当进行德育渗透T lets students work in pairs and try to deal with the following situation as well as understanding the formsStep 2. Knowledge Reserve 1. key sentencesTeacher shows the key sentences of the two dialogue such as:(1) How many pieces of baggage have you lost?(2) I do a

6、pologize for any inconvenience this has caused you and I look forward to having you fly with us again.(3) Would you please fill in this PIR form? And please ensure that your name, address, flight information and bag description are correct.(4) Make sure to keep all of your receipts and then you can

7、file a claim for those items.2. PracticeTeacher asks students to do some recite work.第二步：知识储备1 .句子阅读知识储备中关于行李丢失时所用到的的 各类句子，两人一组,一个人说中义，一个人 说英文，相互练习，巩固对特殊疑问句的掌握 T reads the sentencesT lets students to read the key sentences for many timesT lets students work in pairs. One speaks the Chinese and the o

8、ther tells the English sentences2 .练习根据关键句型，做一些背诵练习，掌握面对行 李丢失时常用的一些表达方式T lets students recite the sentences1 OminStep 3. DialogueDialogue 1 1. Wordsdamage / daemi dj / v. 损坏 compensation/( kD mpen sei f n/ n. 赔偿apologize /S pD hdj ai z/ v.道歉repair /ri peo(r)/v.修理PIR (Property Irregularity Report) 行李

9、运输事故记录deliver /di li vo(r)/ v. 递送第三步：对话对话1:行李损坏1.阅读单词教师带读生词，学生跟读重复练习生词(2)教师讲解生词，学生读生词，教师提示发 音技巧及纠正发音错误T read words and Ss as followsT gives Ss 30 seconds to read words three timesT read and S repeatT lets some Ss to read words, T collects some mistakes of pronunciation30minstraight /strei t/ adv. 直接

10、；径 直；立即look forward to 期望2. Listening PracticeBut when I checked it in Da Li, it was in good condition.Once your bag is repaired, it will be delivered straight to your hotel.I do apologize for any inconvenience this has caused you and look forward to having you fly with us again.We apologize for the

11、 mishandling of your baggage. How about we repair it and then return it to you?Dialogue 2l.wordsleather / leds(r)/n.皮革 investigate /i n vesti gel t/v.调查locate /hu kei t/ v.确定的位置precisely /pri sal sli/ adv.精确 地expected date预计日期awfully / o ： fli/adv.非常；极其purchase / p3 ： tf os/ v. 购买 cooperation /kou ,

12、 D po rei J n/ n.合作be made of 用造成/制造nylon / nai Id n/ n.尼龙2.key sentencesHow do you spell your last name?They are made of nylon.Can you describe your baggage?2.听对话教师播放关于行李损坏的音频，引导学生 注重划线部分并重复教师组织学生根据对话分配角色，进行角 色模拟，通过行李损坏相关的情景对话才是高 学生的表达能力S listen to the dialogues and repeat the underlined sentences.

13、S work in pairs and role play the dialogues对话2 ：行李丢失1 .单词学生熟悉行李丢失相关的单词，扫清听力 障碍教师弓I导学生在英文语境中理解单词的含 义，培养学生的推理和理解能力T gives students a few minutes to read words and familiarize themselves with their meaningsT encourages students to get the meaning of words based on the context2 .听对话教师播放关于询问行李丢失相关情景的音 频，

14、学生填补空白，锻炼学生的英语听力 让学生听第二遍对话，复习划线句子，让 学生积累询问值机时间相关的英文表达 T plays the video and S fill in the bracketsS listen to the dialogues again and repeat the underlined sentencesWhen your baggage is found, we will contact you to arrange delivery. Im awfully sorry about that.Thanks for your cooperation.Step 4. Re

15、ading1. Wordsformulate ,制定；规戈1；构想；准 备refuse ,拒绝bundle ,捆bamboo ,竹子sturdy，结实的；坚固的 infiltration ,渗透feces ,粪便；排泄物 contaminate ,弄脏；污染 suffocate ,（使）窒息而死 insist on ,坚持abnormal ,不 1E常的 negligence ,疏忽 timely ,及时的；适时地 unload ,卸货unclaimed baggage ,无人认领的行 李deformation ,变形visible ,看得见的clarify ,使清楚；阐明 phenomeno

16、n ,现象 friction ,摩擦 dirt ,泥土liable ,有责任的2. textT lets students to draw the language points such as:Abnormal baggage transportation refers to the baggage transportation error or accident caused by the airlines negligence, fault or other reasons in the process of第四步：阅读短文1 .阅读单词教师带读生词，学生跟读重复练习生词 教师讲解生词，

17、学生读生词，教师提示发 音技巧及纠正发音错误 注重词性的介绍T read words and Ss as follows.T gives Ss 30 seconds to read words three times.T read and S repeat.T lets some Ss to read words , T collects somemistakes of pronunciationT says Chinese and part of speech, Ss read the words aloud.2 .反复阅读短文，划出重点反复阅读，让学生充分得到练习 在熟悉课文之后，在课上引

18、导学生将课文 中的简单重要句子背下来 让大部分学生理解所学课文 (4)根据短文容，完成期T read words and Ss as follS : read the text :30mintransportation, such as missing, delayed, damaged, etc.Unclaimed baggage refers to the baggage that is unclaimed after the completion of baggage delivery after the arrival of each flight, or is found at th

19、e departure station, and cannot be transported out with the passenger due to the loss of baggage tag or other reasons.Obvious damage means that the outer package of baggage has obvious damage marks or outer package deformation.Abnormal Baggage TransportationT : helps the students understand the mean

20、ing of the text at the same time to draw with the language points.T lets students to read the key words and sentences for many timesT lets students recite the key words and sentences.S read the passage and complete the exerciseStep 5. Task DetectionTeacher requires students to put forward some key points about baggage delivery based on this lesson.第五步：任务检测老帅要求学生根据本节课所学内容和任 务要求，引导学生列出行李托运的注意点并 相互父流。lOmin六、教学评价根据学生课堂表现，填写以下评价表：评价标准评价细则分值自评小组评价语言组织提问有必要且合理优秀（910分） 良好（78分） 及格（56分） 一般（04分）回答具有针对性信息真实、准确每轮问答之间逻辑 合理、条理清晰语言表达吐字清晰、发音准确语言流畅、语速适中服务礼仪声音饱满、语气温和仪表得体、举止得当耐心十足、笑容亲和