《民航地勤英语》（李瑛）0178教案 project1task2.docx

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1、民航地勤英语教学设计一、教学基本信息课程名称民航地勤英语授课学时2授课教师授课班级授课题目Task 2 Ticket Refund Service二、教学目标知识目标 Understand how to inquire about passengers* basic information and ticket refund requirements. Knowing how to notify passengers of ticket refund.能力目标 Ask passengers for basic information and ticket refund. Inform pass

2、engers of the ticket refund and successfully refund tickets for them.素质目标 Develop professional awareness when refunding tickets.三、教学重难点教学重点 Expression of inquiring about passengers* basic information and ticket refund service Passenger Refund Policy教学难点 Expression of inquiring about passengers* basi

3、c information and ticket refund service四、教学资源与教学方法教学资源The Teachers Reference Book教学方法situation teaching method、task-based approachx discussion method五、教学过程教学过程与内容师生活动时间分配Step 1. Lead-inLook at the following table and try to introduce the information in it to your partner in English.Service Fees for

4、Voluntary Refunds第一步：介绍背景知识，创设语言环境1 .让学生观察表格内容，并用英语介绍表 格中关于自愿退款服务费的内容，考察学生 的口语表达能力2 .小组合作，让学生计算需要支付的服务 费，让学生了解退票时服务费的计算方式5 mincost /kD St/ V.花费 business class 商务舱economy class 经济舱 airport construction fee 机建费 fuel surcharge燃油附加费 valid/ vaeli d/ adj.(法律 上)有效的；(正式)认可的2. Listening PracticeI want to can

5、cel my flight because I have to stay here to handle an emergency.Well, according to the airline regulations, the passenger who asks for a refund within 4 hours prior to flight departure should pay 20% of the ticket price.According to our refund regulations, if the passenger cancels a partially- used

6、 ticket (cancellation is permitted), the refund amount will be recalculated after deducting fares and taxes for used segments.Dialogue 2 l.wordsreservation /, rezo vei J n/n.预订 availability6 vei h bl loti/n.可得性； 可得到的东西fare /feo(r)/n.飞机票价；车费；船费2.key sentencesThe flight number is CA1883.This flight ha

7、s been canceled because of the bad weather in Xiamen.It leaves Beijing at 14:30 and arrives at Guangzhou Baiyun International Airport at 18:05 the same day.Dialogue 3l.wordsretrieve/n tri: v/ v. 撤 回；T read words and Ss as follows.T gives Ss 30 seconds to read words three times.T read and S repeat.T

8、lets some Ss to read words , T collects some mistakes of pronunciationT says Chinese and part of speech, Ss read the words aloud.2.听对话教师播放音频，学生初步熟悉自愿退票相 关情景的对话内容让学生听第二遍对话，补全短文中的空白T play listening conversations and S listen to the dialogue and fill in the brackets.S listen to the dialogue again and r

9、epeat the underlined sentences.S work in pairs and role play the dialogues.S try to translate the following sentences into Chinese.对话2 ：机票预订1 .单词让学生根据音标，阅读机票预定相关的单 词2 .听对话教师播放音频，引导学生注重划线部分并 重复，锻炼学生的听力能力教师组织学生根据对话分配角色，进行角 色模拟，通过情景模拟，让学生积累重点句型S listen to the dialogues and repeat the underlined sentences.S work in pairs and role play the dialogues.对话3 ：取票1.单词学生熟悉生词T gives students a few minutes to read words and familiarize themselves with their meanings